Goodwill industries of Dallas

What Goodwill industries of Dallas does

Goodwill Industries of Dallas, Inc. (EIN 75-0800649) is a 501(c)(3) nonprofit charitable organization headquartered at 3020 N. Westmoreland Rd., Dallas, Texas, providing free workforce development services across North Texas. It operates four core programmatic lines: Career Services (resume workshops, career counseling, job placement), Empowerment Works (job readiness training and barrier removal), Active Skills Training (vocational training and lifelong learning for adults with intellectual and developmental disabilities, totaling 12,250 hours in 2025), and Pathways to Placement — a newer structured upskilling pipeline co-developed with Workforce Dallas that includes a Medical Assistant (CCMA) Training Program delivered with Texas Woman's University and Google AI training courses. A flagship sub-program, Goods for Good, redistributes donated items to local nonprofit partners including SPCA of Texas, Heart House, New Friends New Life, Cenikor Foundation, Voice of Hope, and Dwell with Dignity.

The organization's business model is a self-sustaining nonprofit loop: more than 30 thrift retail stores and donation centers across Dallas, Frisco, Plano, Rockwall, Carrollton, and surrounding communities generate revenue from the sale of donated clothing, shoes, and household goods, while the donation pipeline simultaneously feeds inventory and Goods for Good redistribution. No fees are charged to program participants; pricing is described as free at point of service and publicly undisclosed at a revenue level. The organization also cultivates corporate hiring partnerships (a "Workforce Dallas" model with 30+ employer partners), raises funds through events such as The Lunch, and accepts planned giving. In 2024, it reported helping over 2,000 people gain skills and find jobs; 2025 impact metrics include 14,097 intensive job support services, 3,544 one-on-one career coaching sessions, 1,916 digital skills services, and 1,250 industry-recognized certifications obtained by job seekers. Leadership is provided by President & CEO Tim Heis; legal name is Goodwill Industries of Dallas, Inc., d/b/a Goodwill Dallas and Goodwill of Dallas. Revenue is not publicly disclosed in the source materials.

Name

Goodwill industries of Dallas

Legal name

Goodwill Industries of Dallas, Inc.

Website

https://goodwilldallas.org

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Goodwill Industries of Dallas is a 501(c)(3) nonprofit providing free job training, career services, and vocational programs to individuals with barriers to employment across North Texas, funded by 30+ thrift retail stores and donations and operating programs including Career Services, Empowerment Works, Active Skills Training, and Pathways to Placement.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Used Merchandise Retailers (459510)

SIC

Retail-Apparel & Accessory Stores (5600)

akta.pro primary industry

Donation, Resale & Disposal Coordination (HSAFAAAK)

akta.pro secondary industry

Donation, Resale & Textile Recycling Coordination (HSAFABAI)

Keywords

• Workforce development services
• Thrift retail operations
• Vocational training programs
• Community employment services
• Donation-based retail

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Retail Thrift Store Sales: Revenue generated from the sale of donated goods at Goodwill retail stores across North Texas. Proceeds directly fund job training programs and career services for individuals with barriers to employment.
2. Donations: Donations of gently used clothing, shoes, and household goods from the community. These donations are either sold in stores or redistributed through the Goods for Good program to partner nonprofits.
3. Hiring Partner Relationships: Corporate partnerships with employers who hire graduates of Goodwill training programs, creating a pipeline of trained workers for regional businesses.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Goodwill Industries of Dallas operates a network of more than 30 thrift retail stores and donation centers across North Texas, with proceeds funding free job training, career coaching, skills certifications, and wraparound support services for individuals facing barriers to employment. The organization also runs the Goods for Good program that redistributes donated items to partner nonprofits and offers specialized workforce initiatives such as Pathways to Placement in partnership with Workforce Dallas.

Product overview

Goodwill Industries of Dallas operates a workforce development organization serving North Texas. The core offerings include Career Services and Empowerment Works programs that provide job training, career counseling, and skills certifications to people with employment barriers. Active Skills Training offers vocational training for adults with developmental disabilities. The Pathways to Placement program (a partnership with Workforce Dallas) delivers targeted upskilling through specific training programs like the Medical Assistant (CCMA) Training Program and Google AI Training Programs. Retail operations (thrift stores and donation centers) fund these mission activities, while the Goods for Good program redistributes donated items to partner nonprofits. The organization helped over 2,000 people gain skills and find jobs in 2024.

Differentiator

Problem solved

Functional benefit

Brands

• Pathways to Placement: A workforce development initiative in partnership with Workforce Dallas that connects Dallas job seekers with upskilling and direct job placement opportunities, including the Medical Assistant (CCMA) Training Program.
• Career Services
• Empowerment Works
• Goods for Good
• The Lunch

Products and services

• Career Services

Quantifiable outcome

• Over 2,000 people helped gain skills and find jobs in 2024
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Workforce DallascoreStrategic or Co-development PartnerStrategic operational partnership between Workforce Dallas and Goodwill Dallas to connect unemployed and underemployed adults across Dallas with meaningful, high-demand careers. Workforce Dallas provides strategic vision while Goodwill provides established infrastructure for job readiness.
• Texas Woman's UniversitycoreStrategic or Co-development PartnerPartnership providing hands-on experience, certification prep, and personalized support for the Medical Assistant (CCMA) Training Program through Pathways to Placement.
• Southwest AirlinesminorOthersCommunity supporter of Goods for Good program. Through generosity and hands-on volunteerism, essential items are collected, sorted, and delivered to local nonprofit partners, transforming donated goods into meaningful resources for communities.
• SPCA of TexasminorOthersGoods for Good partner receiving supplies like towels and blankets to keep animals warm and comfortable while they wait for forever families.
• Heart HouseminorOthersGoods for Good partner receiving books, games, and educational tools to help refugee children thrive in after-school programs.
• New Friends New LifeminorOthersGoods for Good partner receiving professional clothing and household essentials to help women and girls who have experienced trafficking rebuild their lives.
• Cenikor FoundationminorOthersGoods for Good partner receiving clothing and necessities to assist individuals on their journey to recovery from substance use.
• Voice of HopeminorOthersGoods for Good partner receiving supplies for after-school and family outreach programs serving local neighborhoods.
• Dwell with DignityminorOthersGoods for Good partner receiving home goods to create beautiful, inspiring homes for families transitioning out of homelessness.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/goodwilldallas
• Facebookfacebook.com/GoodwillDallas
• LinkedInlinkedin.com/company/goodwilldallas

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Goodwill industries of Dallas