Verity Global Solutions
- Company typePrivate
- Founded2016
- HeadquartersSan Antonio, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
Verity Global Solutions firmographics
Firmographics- Name
- Verity Global Solutions
- Legal name
- Verity Global Solutions
- Website
- https://verityglobalsolutions.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Verity Global Solutions industry classification
Industry- Product category
- Mortgage Business Process Outsourcing
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Help Supply Services (7363), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Mortgage Bankers & Loan Correspondents (6162)
- akta.pro primary industry
- Fraud Detection, Identity & KYC/AML for Mortgages (FSALALAH)
- akta.pro secondary industries
- Application Outsourcing (AO) (BPAEAMAA), Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where Verity Global Solutions is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Verity Global Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Knowledge Process Outsourcing (KPO): Outsourcing mortgage workflows including origination, servicing, title, and QC to onshore, nearshore and offshore teams. Provides 24/7 operations at significantly reduced labor costs.
- Robotic Process Automation (RPA): Custom automation solutions and bot development using proprietary platform. Offers OpEx pricing model with transaction-based pricing instead of CapEx.
- Outsourced Mortgage Operations: Full suite of mortgage operations outsourcing including origination, servicing, title, QC, accounting, and Encompass support. Flat all-in pricing model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starting at $2,500/month per role |
| Other | Monthly | 60% cost savings on labor |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Verity Global Solutions product offering
Product offeringCore offering
Verity Global Solutions provides labor and automation outsourcing for the U.S. mortgage industry, offering onshore, nearshore, and offshore teams to handle mortgage origination, servicing, title and settlement, manual and automated quality control, mortgage accounting, and Encompass support. It complements these labor services with its own proprietary RPA bot platform and the AI-powered QCWorks audit platform, allowing lenders to choose between outsourced labor, automated workflows, or both, with reported cost savings of up to 60% versus U.S.-based resources.
Product overview
Verity Global Solutions is a labor and automation solutions provider for the mortgage industry, offering a platform of outsourced services and proprietary automation technology. The portfolio spans the entire mortgage lifecycle — from origination through servicing, title and settlement, quality control, accounting, and LOS support — alongside a proprietary RPA/bot platform. Key products include Mortgage Origination, Mortgage Servicing, Title & Settlement Services, Manual Pre-Fund QC, Manual Post-Close QC, the AI-powered QCWorks automated audit platform, Mortgage Accounting, ICE Encompass Support, and Automation (RPA). Clients can outsource workflows to Verity's onshore, nearshore, or offshore teams, or utilize Verity's own robotic process automation technology to achieve the lowest operating cost. The company offers both labor-based KPO/BPO services and its owned automation platform, positioned as a unified offering to reduce cost of mortgage loan production by up to 60%.
Differentiator
Problem solved
Functional benefit
Brands
- QCWorks: AI-powered pre- and post-close audit service for mortgage lenders, enabled by automation and client interfacing technology, allowing real-time quality control with extensive reporting capability.
Products and services
- Mortgage Origination
- Mortgage Servicing
- Title and Settlement Services
- Manual Pre-Fund Quality Control
- Manual Post-Close Quality Control
- QCWorks AI-powered pre- and post-close automated audit service using proprietary automation and client-interfacing technology to deliver real-time quality control with extensive reporting, drag-and-drop custom report builder, automated action plans, audit response center with direct rebuttals, and loan audit bundling.
- Mortgage Accounting
- ICE Encompass Support
- Automation (RPA)
Quantifiable outcome
- Up to 60% labor cost savings compared to US-based resources
- +18 more outcomes
Companies that use Verity Global Solutions
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles2 records
Verity Global Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Verity Global Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ICE (Intercontinental Exchange) / EncompasscoreVerity is a Premier Partner with ICE for Encompass support services. Provides Level 1 and Level 2 Encompass administration support, troubleshooting, custom development, and technical assistance through offshore 24/7 operations centers. Most clients achieve cost savings of over 50% on Encompass support.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Verity Global Solutions competitors and assessment
Company assessmentBroad incumbents
- Cognizant: Cognizant operates a large Financial Services / Mortgage BPO practice alongside broader IT services and digital transformation work for major U.S. lenders. It competes with Verity on labor-driven KPO engagements but typically as part of multi-million-dollar transformation deals.
- Genpact: Genpact provides finance, operations, and analytics BPO for banking and mortgage lenders, including automation-led services. Its mortgage vertical overlaps directly with Verity's KPO and RPA offerings while serving broader digital transformation needs.
- EXL Service: EXL provides digital operations, analytics, and BPO services with a meaningful mortgage and banking practice. Its use of AI and analytics to drive mortgage process efficiency makes it a comparable peer in the automation-led KPO space.
- Concentrix: Concentrix provides customer experience and BPO services for banking and financial services clients, including mortgage servicing support. While broader in scope, it competes with Verity for outsourced mortgage operations work.
- Infosys BPM: Infosys BPM is the business process management arm of Infosys, serving mortgage and banking clients with KPO, automation, and digital services globally. It competes with Verity on offshore mortgage operations but operates at materially larger scale.
- TTEC Holdings: TTEC is a large CX and BPO provider that serves financial services and mortgage clients with customer management, servicing, and back-office operations. Its mortgage customer support and back-office offerings overlap with Verity's servicing and origination KPO.
Others
- ICE Mortgage Technology (Encompass): ICE Mortgage Technology is the provider of the Encompass LOS that Verity supports as a Premier Partner. While primarily a platform vendor rather than a BPO competitor, ICE's own professional services group is a related adjacent player in mortgage operations.
- Mr. Cooper (Servicing): Mr. Cooper is a large U.S. mortgage servicer that outsources portions of its servicing, default, and QC operations. While primarily a customer/buyer rather than peer, Mr. Cooper's vendor stack and operating benchmarks shape what Verity's servicing clients expect.
Direct peers
- Firstsource Solutions: Firstsource is a global BPO/KPO provider with a dedicated Mortgage Services vertical spanning origination, servicing, title, and QC. Its U.S.-focused mortgage delivery from India and the Philippines mirrors Verity's onshore/nearshore/offshore model and target buyer profile (IMBs, banks, servicers).
- Sutherland Global Services: Sutherland is a large digital and BPO services firm with significant mortgage-industry exposure across origination, servicing, and default operations. Its use of automation and global delivery footprint makes it one of Verity's most directly comparable competitors in mortgage KPO.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Verity Global Solutions social profiles
Digital presenceVerity Global Solutions compliance and trust
Trust signalCompliance2 records
Verity Global Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Verity Global Solutions leadership team
Management profileNumber of profiles
Profiles6 records
Verity Global Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Verity Global Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Verity Global Solutions
What does Verity Global Solutions do?
Verity Global Solutions provides labor and automation outsourcing for the U.S. mortgage industry, offering onshore, nearshore, and offshore teams to handle mortgage origination, servicing, title and settlement, manual and automated quality control, mortgage accounting, and Encompass support. It complements these labor services with its own proprietary RPA bot platform and the AI-powered QCWorks audit platform, allowing lenders to choose between outsourced labor, automated workflows, or both, with reported cost savings of up to 60% versus U.S.-based resources.
Is Verity Global Solutions a public or private company?
Verity Global Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Verity Global Solutions founded?
Verity Global Solutions was founded in 2016. It employs 1,001 to 5,000 people.
Where is Verity Global Solutions based?
Verity Global Solutions is headquartered in San Antonio, United States, in the North America region.
How does Verity Global Solutions make money?
Three revenue lines are on record. Knowledge Process Outsourcing (KPO) is the primary driver. The others are robotic Process Automation (RPA) and outsourced Mortgage Operations.
Who are Verity Global Solutions's main competitors?
Broad incumbents on record are Cognizant, Genpact, EXL Service, Concentrix, Infosys BPM and TTEC Holdings. Others are ICE Mortgage Technology (Encompass) and Mr. Cooper (Servicing). Direct peers are Firstsource Solutions and Sutherland Global Services.
Does Verity Global Solutions have an API?
No public API is recorded for Verity Global Solutions.
What industry is Verity Global Solutions in?
Verity Global Solutions's product category is Mortgage Business Process Outsourcing. Its primary akta.pro industry code is FSALALAH, Fraud Detection, Identity & KYC/AML for Mortgages, with a secondary code of BPAEAMAA, Application Outsourcing (AO). Its NAICS code is 54151 and its SIC code is 7363.