Name

Benchmark Technology Group

Legal name

Benchmark Technology Group, Inc.

Website

https://benchmarktechnologygroup.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Banking Technology Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Document, Records & Imaging Operations (Workflow, Archiving, Retrieval) (FSABALAL)

akta.pro secondary industry

Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE)

Keywords

• Banking equipment reseller
• RDC managed services
• Branch automation solutions
• Cash automation software
• Financial equipment repair

Headquarters

HQ city

Alpharetta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales: Sale of new and refurbished banking equipment including check scanners, currency counters, receipt printers, signature pads, encoders, and other branch automation devices. Products sourced from OEM partners like Digital Check, Panini, Canon, Epson, Hyosung, Glory, and Arca.
2. Managed Services: Ongoing managed device services including RDC program management, help desk support, installation and upgrade services, fulfillment logistics, and lifecycle management for financial institutions.
3. Repair Services: Warranty and post-warranty repair programs for banking equipment including depot repair, advanced unit replacement, annual service agreements, and standard rate repairs. Certified OEM repairs for check scanners, printers, signature pads and PC/server hardware.
4. Fulfillment and Logistics: Warehouse, kitting, just-in-time delivery, and 3PL optimization services for equipment distribution to branches and commercial RDC customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Benchmark Technology Group sells and services banking branch automation equipment — including check scanners, currency counters, printers, signature pads, encoders, and related devices — sourced from OEMs such as Digital Check, Panini, Canon, Epson, Hyosung, Glory, and Arca. The company wraps this hardware with proprietary software (TraxIT, CashWare, ProTrac) and managed services covering RDC program fulfillment, installation, repair, help-desk support, and lifecycle management for banks and credit unions in the United States.

Product overview

Benchmark Technology Group is a financial technology organization providing a comprehensive portfolio of banking equipment, managed services, and software solutions. The core offering includes check scanners, currency counters, printers, and other branch automation hardware (both new and refurbished) from OEM partners including Digital Check, Panini, Canon, Epson, Hyosung, Glory, and Arca. The software portfolio centers on TraxIT (a web-based RDC program management and fulfillment tool), ProTrac (equipment tracking), and CashWare middleware for cash automation. Services encompass managed RDC services, help desk support, installation and upgrade services, repair programs, lifecycle management, and fulfillment/logistics. The company serves financial institutions with branch automation, treasury management support, and device lifecycle services, and is among the largest check scanner resellers in the United States.

Differentiator

Problem solved

Functional benefit

Brands

• CashWare: A middleware application from Avivatech that helps cash recyclers and teller applications communicate, streamlines teller functions, and optimizes cash handling environments in banks and credit unions.
• TraxIT
• ProTrac

Products and services

• TraxIT Web-based fulfillment and repair management tool used by financial institution treasury management teams to administer RDC programs, enabling order placement, order history access, service requests, export of historical data, and admin role/access controls for both Treasury and IT departments.
• CashWare Middleware application that enables cash recyclers and teller applications to communicate, streamlining teller functions, balancing, denomination tracking, and reporting/analytics across cash automation equipment in branch environments.
• ProTrac Client application used by financial institutions to track and manage equipment assets and service requests across branch and RDC fleets.
• Check Scanners Check scanning devices for teller capture and Remote Deposit Capture (RDC) programs, available in single-feed and auto-feed configurations for banks, credit unions, and commercial customers.
• Currency Counters Currency counting and sorting equipment supplied as an authorized reseller of Kisan for cash handling automation in banking environments.
• Card and ID Scanners Card and identification scanning devices deployed in banking and financial institution use cases.
• Printers Teller receipt printers and other banking-related printing equipment supplied from OEM partners including Canon, Digital Check, Epson, and Panini.
• Signature Pads Electronic signature capture devices used at teller and banker stations for banking transactions.
• Check Joggers Equipment used to organize and align checks before scanning or processing.
• Coin Counters Automated coin counting and sorting equipment used in branch operations.
• Document Scanners General-purpose document scanning equipment for banking operations.
• Encoders Document encoding equipment used for financial document processing.
• Managed RDC Services Comprehensive managed services for Remote Deposit Capture programs, covering fulfillment, help desk support, installations, customer outreach, and conversions for financial institutions.
• Cash Automation Services Cash optimization and automation services including middleware integration, recycler workshops, and currency management solutions powered by CashWare.
• Installation and Upgrade Services On-site and remote technical installation services for banking equipment and software, including branch conversions, teller refreshes, and new branch openings.
• Repair Programs OEM-certified repair services for check scanners, printers, signature pads, and other banking equipment, including depot repair, advanced unit replacement, annual service agreements, and standard-rate repairs.
• Help Desk Services Technical support and help desk services for banking equipment and software troubleshooting, serving both branch personnel and commercial RDC customers.
• Lifecycle Services Comprehensive lifecycle management covering procurement, warehousing, inventory management, warranty management, decommissioning, secure data destruction, refurbishment, and recycling services.
• Currency Optimization Program A treasury management platform that provides cash optimization capabilities intended to free treasury teams to focus on client relationships.

Quantifiable outcome

• Reduces transaction time and keeps teller functions easy to navigate
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered flagship and core.

• Digital Check Corp.flagshipStrategic or Co-development Partner · 1 February 2021Digital Check Corp. acquired Benchmark Technology Group in February 2021, reflecting ongoing consolidation in the digital check scanning solutions market. Benchmark operates as a subsidiary alongside Avivatech LLC, nextScan, and ST Imaging under Digital Check Corp. parent company.
• Digital CheckcoreOEM/ Whitelabel/ Licensing PartnerDigital Check is a key OEM partner supplying check scanners. In February 2021, Digital Check Corp. acquired Benchmark Technology Group, making Benchmark a subsidiary of Digital Check Corp. along with Avivatech LLC, nextScan, and ST Imaging.
• PaninicoreOEM/ Whitelabel/ Licensing PartnerPanini is an OEM partner supplying check scanners and financial equipment including check scanners and teller printers.
• CanoncoreOEM/ Whitelabel/ Licensing PartnerCanon is an OEM partner supplying financial equipment including stackable printer options and other banking devices.
• EpsoncoreOEM/ Whitelabel/ Licensing PartnerEpson is an OEM partner supplying check scanners, printers, and other banking equipment including auto-feed check scanners.
• HyosungcoreOEM/ Whitelabel/ Licensing PartnerHyosung is an OEM partner supplying banking equipment including cash recyclers and other financial automation devices.
• GlorycoreOEM/ Whitelabel/ Licensing PartnerGlory is an OEM partner supplying cash automation equipment including currency counters and sorters.
• ArcacoreOEM/ Whitelabel/ Licensing PartnerArca is an OEM partner supplying banking automation equipment.
• KisancoreOEM/ Whitelabel/ Licensing PartnerAuthorized reseller of Kisan Currency Counters and Sorters for cash handling automation solutions.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Digital Check Corp. Parent company acquired Benchmark in February 2021; manufactures the check scanners Benchmark resells. Direct overlap in serving financial institutions with check imaging hardware.
• Panini: OEM partner of Benchmark that also sells check scanners directly to financial institutions. Direct competitor in the check scanner distribution channel to banks and credit unions.
• Source Technologies: Provider of financial hardware including check scanners, document scanners, and banking peripherals. Direct competitor to Benchmark in selling and supporting branch automation equipment.
• Avivatech LLC: Sibling company under Digital Check Corp., develops banking middleware including CashWare. Direct overlap with Benchmark in serving banks and credit unions with cash automation integration software.

Others

• nextScan: Sibling company under Digital Check Corp. focused on archival and microfilm scanning. Adjacent technology to Benchmark's document scanning business but not a direct competitor in branch automation.

Broad incumbents

• NCR Atleos: Major provider of ATM, banking hardware, and managed services globally, spun out of NCR. Competes with Benchmark across branch automation, cash handling, and bank technology services at much larger scale.
• Glory: Global manufacturer of cash handling equipment including currency counters and sorters that Benchmark resells. Larger incumbent in cash automation hardware for financial institutions.
• Diebold Nixdorf: Global banking hardware and ATM manufacturer offering branch automation, cash recyclers, and managed services. Larger incumbent competing in the same financial institution technology space.
• Triton (Deluxe): Provider of ATM and cash handling solutions for financial institutions, now part of Deluxe. Competes with Benchmark in branch automation and cash management hardware.
• Hyosung TNB: Manufacturer of ATMs and cash recyclers whose hardware Benchmark resells. Competes in cash automation equipment for banks and credit unions at the OEM level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benchmark Technology Group