Recoup
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What Recoup does
Recoup, operated by Riddlic, Inc. dba Recoup, is a mobile-first consumer finance platform that helps individual banked consumers dispute bank fees, cancel unwanted subscriptions, request rebates and rewards, and request credit card limit increases. The product is delivered as a self-serve iOS/Android application in which users connect their bank accounts (and supported payment accounts such as PayPal, Zelle, and Venmo) and initiate claims through the app; the company files disputes on the user's behalf, with the caveat that refunds are not guaranteed and full-service claims cannot be filed during the free trial period.
The platform is built around secure bank integration infrastructure: communications with financial institutions are transmitted over encrypted tunnels using cryptographically hashed headers and timestamps, with mandatory multi-factor authentication and TLS-encrypted client requests. Technology partners have completed SOC 2 audits, and the infrastructure undergoes internal and external penetration testing and third-party code reviews. Beyond the core dispute workflow, Recoup runs a points/rewards engagement layer — users accumulate points by writing reviews, referring friends, and scanning receipts, with conversion to cash payouts gated by minimum points, badge achievements, and identity-verification fees.
Recoup monetizes through a monthly subscription priced at $11.99, with easy cancellation and a free trial. It distributes exclusively through direct mobile-app download with no sales intervention, and grows via in-app prompts, referral mechanics, and pre-populated social-media share messages. The company is privately held, US-domiciled in Washington, with 1–10 employees, no disclosed external investors beyond a single $300,000 round in 2012, and leadership consisting of CEO Gianluca Pivato and Founder Luca Pivato. Operating geography is primarily North America, though the mobile channel is described as globally available.
Recoup firmographics
Firmographics- Name
- Recoup
- Legal name
- Riddlic, Inc. dba Recoup
- Website
- https://recoup.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Recoup industry classification
Industry- Product category
- Personal Finance & Consumer Banking Software
- NAICS
- Collection Agencies (56144)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Recurring Payments & Variable Recurring Payments (VRP) Enablement (FSAGACAJ)
- akta.pro secondary industry
- Price Comparison, Deals, Cashback & Loyalty Shopping Platforms (BPAMAGAH)
Keywords
Where Recoup is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Markets served
Recoup business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Monthly Subscription: Recoup charges users a monthly subscription fee for access to the platform. Users pay to access fee dispute services, subscription cancellation tools, and rebate request capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard subscription plan starting at $11.99/month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Recoup product offering
Product offeringCore offering
Recoup operates a mobile-first consumer finance platform that helps individual users dispute and recover bank fees, cancel unwanted subscriptions, request rebates and rewards, and request credit card limit increases. The service is offered on a recurring monthly subscription (plans starting at $11.99/month) with a free trial period, and it connects securely to users' bank accounts to identify disputable fees and file claims on their behalf with their financial institutions or merchants.
Product overview
Recoup is a single unified consumer finance service offered by Riddlic, Inc. dba Recoup. The product helps users dispute bank fees, cancel subscriptions, request rebates, and manage credit limit increases. Plans start at $11.99 per month with a free trial period, and the service connects to users' bank accounts to identify and dispute fees on their behalf.
Differentiator
Problem solved
Functional benefit
Products and services
- Recoup Fee Recovery Service Mobile-first consumer finance subscription service that helps individual users dispute and recover bank fees, cancel unwanted subscriptions, request rebates and rewards, and request credit card limit increases by connecting securely to their bank accounts on their behalf. Operated by Riddlic, Inc. dba Recoup, with plans starting at $11.99 per month and a free trial (full-service claims gated behind the paid tier).
Quantifiable outcome
- Users can earn points through engagement activities that can be converted to cash payouts (subject to minimum requirements and fees)
Companies that use Recoup
Customer profileSegments1 record
Ideal customer profiles1 record
Recoup technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Recoup partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and supporting.
- Financial InstitutionscoreRecoup integrates with banks and financial institutions to access account data and file fee dispute claims on behalf of users. Communication uses cryptographically hashed headers and timestamps for authenticity verification over encrypted tunnels. Supports integration with major payment platforms including PayPal, Zelle, and Venmo.
- SOC 2 Audited Technology PartnerssupportingTechnology partners have completed SOC 2 reports, providing independent verification of Recoup's security controls and infrastructure. These partners also conduct penetration tests and code reviews for the platform.
Recent moves5 records
Expansion highlights3 records
Recoup competitors and assessment
Company assessmentDirect peers
- Brigit: Brigit is a subscription-based consumer finance app offering cash advances, budgeting, and identity protection — overlapping with Recoup on bank-data-linked mobile subscription fintech for underserved consumers.
- Rocket Money (formerly Truebill): Rocket Money is the dominant subscription-cancellation and personal-finance app for US consumers, offering bank linking, bill negotiation, and subscription management under a monthly subscription — the closest direct competitor to Recoup across both subscription cancellation and fee-recovery functions.
- Trim: Trim was a direct-to-consumer fintech app (now part of Credit Karma) that canceled subscriptions, negotiated bills, and helped users save via bank-linked accounts; its core feature set mirrors Recoup's subscription-cancellation and fee-dispute offerings.
- Billshark: Billshark negotiates recurring bills and service fees on behalf of consumers and shares the savings — a near-direct analog to Recoup's fee-dispute and bank-fee-recovery value proposition.
- Cushion: Cushion (acquired by Credit Karma) was a consumer banking app that specifically automated bank-fee refunds and tracked fee histories — the most product-overlapping comparable to Recoup's fee-recovery feature.
- Dave Inc. Dave is a US consumer fintech app addressing paycheck gaps, budgeting, and overdraft avoidance — comparable as a subscription-priced mobile personal-finance platform targeting similar fee- and cash-flow-conscious consumers.
Emerging players
- Charlie: Charlie is an emerging AI-chat-based personal finance assistant that helps consumers with budgeting, benefits, and account questions — adjacent to Recoup's bank-linked consumer fintech wedge with overlapping target demographics.
Broad incumbents
- Finder: Finder is an established consumer finance comparison platform spanning credit cards, banking, and money-saving deals — comparable in helping consumers identify fees and choose financial products, though without Recoup's action-on-behalf capability.
- NerdWallet: NerdWallet is a broad consumer finance marketplace and content platform for credit cards, banking, and subscriptions — comparable as a public-facing finance optimization destination, though much larger and content-led rather than transactional.
- Empower Personal Dashboard: Empower offers a broad personal-finance and wealth-management platform with bank linking, budgeting, and fee-monitoring features — a larger incumbent overlapping Recoup on consumer bank-data-linked money management.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Recoup social profiles
Digital presenceRecoup financial estimates
Financial estimateRevenue estimate
Valuation estimate
Recoup leadership team
Management profileNumber of profiles
Profiles2 records
Recoup funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Recoup M&A and investment
M&A and investmentM&A6 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Recoup
What does Recoup do?
Recoup operates a mobile-first consumer finance platform that helps individual users dispute and recover bank fees, cancel unwanted subscriptions, request rebates and rewards, and request credit card limit increases. The service is offered on a recurring monthly subscription (plans starting at $11.99/month) with a free trial period, and it connects securely to users' bank accounts to identify disputable fees and file claims on their behalf with their financial institutions or merchants.
Is Recoup a public or private company?
Recoup is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Recoup founded?
Recoup was founded in 2011. It employs 1 to 10 people.
Where is Recoup based?
Recoup is headquartered in Washington, United States, in the North America region.
How does Recoup make money?
One revenue line is on record: monthly Subscription.
Who are Recoup's main competitors?
Direct peers on record are Brigit, Rocket Money (formerly Truebill), Trim, Billshark, Cushion and Dave Inc.. Charlie is listed as an emerging player. Broad incumbents are Finder, NerdWallet and Empower Personal Dashboard.
Does Recoup have an API?
No public API is recorded for Recoup.
What industry is Recoup in?
Recoup's product category is Personal Finance & Consumer Banking Software. Its primary akta.pro industry code is FSAGACAJ, Recurring Payments & Variable Recurring Payments (VRP) Enablement, with a secondary code of BPAMAGAH, Price Comparison, Deals, Cashback & Loyalty Shopping Platforms. Its NAICS code is 56144 and its SIC code is 6199.