What SBI Payment does

SBI Payment Services Pvt. Ltd., branded as SBI Payments, is a wholly-owned subsidiary of State Bank of India (SBI), India's largest public sector bank, incorporated in 2010 (CIN: U67100MH2010PTC200030) and headquartered in Mumbai. The company provides merchant acquiring and digital payment infrastructure services that enable cashless transactions for merchants, small businesses, retailers, restaurant chains, and transit/toll operators across India. It operates a portfolio of five core product lines: Point of Sale (PoS) terminals supporting multi-mode acceptance (tap, dip, or scan) across cards and UPI; Audiobox, an audio-based real-time payment confirmation device; Yono SBI Merchant, a smartphone application for on-the-go payment and operations management; BHIM Aadhaar SBI, an Aadhaar-linked biometric authentication payment solution; and Toll & Transit, electronic toll collection and transit fare processing infrastructure for highways and public transportation.

The underlying platform integrates UPI, card networks, QR-code, and Aadhaar-based biometric payment rails into a bundled merchant solution with consolidated daily settlement and a real-time dashboard, marketed under the broader SBI group brand. Distribution leverages SBI's nationwide branch network and a direct merchant acquisition model, supplemented by a vendor registration portal and enterprise sales to toll/transit operators. Revenue is generated primarily through transaction-based processing fees on payments processed via deployed PoS terminals and QR infrastructure, plus hardware sales of PoS and Audiobox devices; pricing is contact-based and not publicly disclosed. The company has not raised any disclosed external PE/VC funding and is financially backed by its state-bank parent, operating with a stable, subsidiary-funded growth profile.

Name

SBI Payment

Legal name

SBI Payment Services Pvt. Ltd.

Website

https://sbipayments.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

SBI Payment Services, a wholly-owned subsidiary of State Bank of India, provides merchant acquiring and digital payment infrastructure — PoS terminals, audio confirmations, mobile merchant apps, Aadhaar-linked biometric payments, and electronic toll/transit solutions — serving Indian retailers, SMBs, and transit operators.

Ownership category

akta.pro rank

Product category

Merchant Payment Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Nondepository Credit Intermediation (5222)

SIC

National Commercial Banks (6021), Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)

akta.pro secondary industries

Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA), Alternative Payment Method (APM) Acquiring (e.g., BNPL, wallets, local methods) (FSAMABAL)

Keywords

• Merchant payment services
• Digital payment infrastructure
• Point of sale terminals
• UPI payment acceptance
• Electronic toll collection

Headquarters

HQ city

Worli

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing Fees: Transaction-based revenue from processing digital payments through deployed PoS terminals and QR infrastructure
2. PoS Hardware Sales: Sale and deployment of Point of Sale terminals to merchants for payment acceptance

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

SBI Payment Services Pvt. Ltd. is a wholly-owned subsidiary of State Bank of India that provides merchant acquiring and digital payment infrastructure solutions. The company deploys Point of Sale (PoS) terminals, Audiobox payment confirmation devices, the Yono SBI Merchant mobile app, BHIM Aadhaar biometric payment solutions, and electronic toll & transit payment systems, enabling merchants across India to accept card, UPI, and Aadhaar-based digital payments.

Product overview

SBI Payments offers a comprehensive digital payments ecosystem consisting of five core product lines: Point of Sale (PoS) terminals providing multi-mode payment acceptance via tap, dip, or scan; Audiobox for audio-based real-time payment confirmations; Yono SBI Merchant mobile app for on-the-go business management; BHIM Aadhaar SBI for biometric authentication-based payments; and Toll & Transit solutions for electronic toll collection. These products form an integrated portfolio enabling merchants to accept digital payments across various channels including cards, UPI, and Aadhaar-based transactions.

Differentiator

Problem solved

Functional benefit

Brands

• Yono SBI Merchant: Mobile application for merchants to handle payments, operations, and transactions from smartphone
• Audiobox
• PoS

Products and services

• Point of Sale (PoS) PoS terminals that accept tap, dip, or scan payments with multi-mode payment acceptance, real-time transaction alerts and reports, and a secure, fast, user-friendly interface, designed for merchants across India.
• Audiobox Compact, always-on audio device that provides real-time audio notifications for successful payments and accepts payments via UPI and cards, designed for merchants who need audible confirmation of every transaction.
• Yono SBI Merchant Smartphone application that enables merchants to handle payments, operations, and transactions from their smartphone with round-the-clock access, full control, and a secure intuitive interface.
• BHIM Aadhaar SBI Aadhaar-based payment solution enabling biometric authentication for digital transactions, allowing merchants to accept payments through fingerprint or Aadhaar-linked identity verification.
• Toll & Transit Electronic toll collection and transit payment solution that enables seamless highway and transportation payments for toll operators, highway concessionaires, and public transit systems.

Quantifiable outcome

• Multi-mode payment acceptance enabling tap, dip, or scan transactions
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Pine Labs / SetucoreStrategic or Co-development Partner · 9 December 2025Setu by Pine Labs launched an agentic bill-payments experience, with Pine Labs maintaining an expanded 12-year strategic alliance with SBI Payments to accelerate digital payments and commerce solutions across India.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pine Labs: India's leading merchant acquiring and PoS terminal company. Directly comparable as both a strategic partner of SBI Payments (12-year alliance) and a competitor in PoS deployment, payment processing, and merchant commerce solutions.
• Paytm (One97 Communications): One of India's largest digital payments and merchant acquiring platforms, operating an extensive PoS and QR network targeting small merchants. Directly competes with SBI Payments in merchant payment acceptance across India.
• PhonePe: Dominant UPI-based merchant payment network in India with significant PoS and QR acceptance footprint. Competes with SBI Payments for small-business digital payment acceptance share.
• Razorpay: Leading Indian payment gateway and merchant payment aggregator serving online and offline merchants. Comparable in payment processing infrastructure and merchant services focus.
• Mswipe: India-focused PoS and merchant payment acceptance company serving SMBs with multi-mode card and digital payment terminals. Directly comparable product offering and customer segment to SBI Payments.
• Hitachi Payment Services: Major Indian payment processor and ATM/PoS service provider. Competes with SBI Payments in merchant acquiring infrastructure and managed payment services for banks and merchants.

Broad incumbents

• Worldline (Ingenico legacy India business): Global payment terminals and merchant services company with established operations in India. Comparable in PoS terminal hardware and merchant acquiring services, though operating as a broad global incumbent.
• Verifone: Global payment terminal manufacturer with presence in India providing PoS hardware and integrated payment solutions to merchants. Comparable in payment acceptance infrastructure, though with a global product portfolio.

Emerging players

• Paynearby: India-based assisted merchant payment network enabling small retailers to offer digital payment services. Overlaps with SBI Payments' SMB merchant acquisition focus in the underbanked retail segment.
• Atom Technologies: Indian digital payment company offering payment gateway and merchant acquiring services. Partial overlap with SBI Payments' payment processing and merchant services portfolio, focused primarily on online and retail merchants.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sbi-payment-services-pvt-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SBI Payment