PetShop.co.uk
PetShop.co.uk (PetShopBowl Ltd) is a privately held UK direct-to-consumer online pet supply retailer founded in 2010, selling food, accessories, grooming, and prescription veterinary medicines for dogs, cats, birds, and small animals across 150+ brands plus two own-label lines via its website and mobile apps.
- Company typePrivate
- Founded2010
- HeadquartersStratford-upon-avon, United Kingdom
- Headcount51–100
- GTM typeB2C
- OfferingServices
What PetShop.co.uk does
PetShop.co.uk (legal entity PetShopBowl Ltd) is a UK-based, direct-to-consumer online pet supply retailer founded in 2010 and headquartered in Stratford-upon-Avon, operating exclusively within the United Kingdom. The company sells pet food, treats, toys, accessories, grooming products, health products, and prescription veterinary medicines across at least ten species — dogs, cats, birds, rabbits, hamsters, chinchillas, ferrets, guinea pigs, hedgehogs, fish, and horses — through its own website (petshop.co.uk) and native iOS/Android applications, offering next-day delivery for orders placed by 7pm and free delivery on orders over £59.99. The catalogue spans 150+ third-party brands plus two own-brand lines (PetShop.co.uk Naturals and PetShop.co.uk Finest), and the company is registered with the UK Veterinary Medicines Directorate (Reg no:2036762) and LegitScript-verified, enabling the sale of prescription veterinary medicines.
The technology backbone runs on NetSuite's SuiteCommerce platform, with SearchSpring powering site search and product recommendations, Cookiebot managing GDPR cookie consent, and Exponea handling marketing automation and customer journey orchestration. Revenue is generated primarily through transactional online retail — marking up products purchased from brands and distributors — supplemented by the Bottomless Bowl subscription programme (5–20% recurring savings) and a promotional layer that includes 3-for-2 deals, half-price second-item bundles, and clearance discounts of up to 70%. The go-to-market is direct-to-consumer via paid search (Google Ads, Microsoft Advertising), social (Facebook, Instagram, TikTok, YouTube, X), SEO, email, and a customer service team whose credibility is anchored in a 4.8/5 Trustpilot rating and earned media coverage in BBC News, the London Evening Standard, and Sky News.
The company is privately held with no disclosed external investment, parent, or institutional investors; ownership and management include co-founder Adam Taylor and co-founder/COO Alexandra Tamasan. Headcount sits in the 51–100 range, and the firm has filed no disclosed funding rounds, M&A, or restructuring events, leaving ownership dynamics and revenue scale as the principal data gaps. The operating profile is consistent with a bootstrapped, mid-market UK e-commerce operator pursuing category depth (own-brand, veterinary medicines, subscription) rather than geographic expansion.
PetShop.co.uk firmographics
Firmographics- Name
- PetShop.co.uk
- Legal name
- PetShopBowl Ltd
- Website
- https://petshop.co.uk
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- PetShop.co.uk (PetShopBowl Ltd) is a privately held UK direct-to-consumer online pet supply retailer founded in 2010, selling food, accessories, grooming, and prescription veterinary medicines for dogs, cats, birds, and small animals across 150+ brands plus two own-label lines via its website and mobile apps.
- Ownership category
- akta.pro rank
PetShop.co.uk industry classification
Industry- Product category
- Online Pet Retail
- NAICS
- Pet and Pet Supplies Retailers (45991), Pet and Pet Supplies Retailers (459910)
- akta.pro primary industry
- Pet Supplies Inventory-led Online Retailers (CRAFADAH)
- akta.pro secondary industries
- General Pet Supplies Retail (Multi-category) (CRALAHAA), Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick) (CRALAHAC), Pet Food & Treats Retail (CRALAHAB)
Keywords
Where PetShop.co.uk is headquartered
LocationHeadquarters
- HQ city
- Stratford-upon-avon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
PetShop.co.uk business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D, Infrastructure
Revenue model
- E-commerce Retail Sales: PetShop.co.uk generates revenue through direct online retail sales of pet food, treats, toys, accessories, and health products to consumers. The business model involves marking up products purchased from brands and distributors, with various promotional mechanics including subscription discounts, bulk purchase incentives, and clearance sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard retail pricing with promotional discounts |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
PetShop.co.uk product offering
Product offeringCore offering
PetShop.co.uk is a UK-based direct-to-consumer online retailer selling pet supplies across multiple categories including dogs, cats, small pets, and birds. The company sells pet food, treats, toys, grooming products, accessories, health products, and registered veterinary medicines from over 150 brands (including its own PetShop.co.uk Finest and Naturals ranges), offering next-day delivery for orders placed by 7pm and free UK delivery on orders over £59.99.
Product overview
PetShop.co.uk operates as an online pet supply retailer offering a single unified e-commerce platform. The core product is the PetShop.co.uk Online Store, which serves as the main shopping destination. The company also offers a subscription service called Bottomless Bowl for recurring deliveries of pet supplies. The platform is built on NetSuite's SuiteCommerce platform and utilises SearchSpring for search functionality.
Differentiator
Problem solved
Functional benefit
Brands
- PetShop.co.uk Finest: Premium own-brand pet food and products line
- PetShop.co.uk Naturals
Products and services
- PetShop.co.uk Online Store
- Bottomless Bowl Subscription
- PetShop.co.uk Finest Range
- PetShop.co.uk Naturals Range
- Veterinary Medicines (VMD Registered)
Quantifiable outcome
- 4.8 out of 5 customer rating on Trustpilot
Companies that use PetShop.co.uk
Customer profileSegments1 record
Ideal customer profiles1 record
PetShop.co.uk technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
PetShop.co.uk partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- PDSA Vet CareminorPDSA Vet Care branded products are sold through PetShop.co.uk, providing pet owners access to veterinary-quality health products.
- V.M.D (Veterinary Medicines Directorate)coreRegistered with V.M.D (Reg no:2036762) enabling the sale of veterinary medicines, demonstrating regulatory compliance for selling prescription pet medications.
Scale indicators3 records
Expansion highlights5 records
PetShop.co.uk competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
PetShop.co.uk social profiles
Digital presencePetShop.co.uk compliance and trust
Trust signalCompliance2 records
PetShop.co.uk financial estimates
Financial estimateRevenue estimate
Valuation estimate
PetShop.co.uk leadership team
Management profileNumber of profiles
Profiles2 records
PetShop.co.uk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PetShop.co.uk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PetShop.co.uk
What does PetShop.co.uk do?
PetShop.co.uk is a UK-based direct-to-consumer online retailer selling pet supplies across multiple categories including dogs, cats, small pets, and birds. The company sells pet food, treats, toys, grooming products, accessories, health products, and registered veterinary medicines from over 150 brands (including its own PetShop.co.uk Finest and Naturals ranges), offering next-day delivery for orders placed by 7pm and free UK delivery on orders over £59.99.
Is PetShop.co.uk a public or private company?
PetShop.co.uk is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PetShop.co.uk founded?
PetShop.co.uk was founded in 2010. It employs 51 to 100 people.
Where is PetShop.co.uk based?
PetShop.co.uk is headquartered in Stratford-upon-avon, United Kingdom, in the Europe region.
How does PetShop.co.uk make money?
One revenue line is on record: E-commerce Retail Sales.
Does PetShop.co.uk have an API?
No public API is recorded for PetShop.co.uk.
What industry is PetShop.co.uk in?
PetShop.co.uk's product category is Online Pet Retail. Its primary akta.pro industry code is CRAFADAH, Pet Supplies Inventory-led Online Retailers, with a secondary code of CRALAHAA, General Pet Supplies Retail (Multi-category). Its NAICS code is 45991.