Department of Premier and Cabinet

What Department of Premier and Cabinet does

The Premier's Department is a central agency of the NSW Government that leads and coordinates the state's 430,000 public servants and drives whole-of-government policy delivery. It was established on 1 July 2023 when the former Department of Premier and Cabinet was restructured into two complementary agencies — the Premier's Department and The Cabinet Office — both operating at the centre of NSW Government. Its stated purpose is "connecting to deliver from the heart of government," and it engages with the community through community engagement programs, the "Have Your Say" public consultation platform, and NSW Government communications.

The department's product surface consists of a portfolio of information services, policy documents, and statutory frameworks rather than a unified SaaS platform. Offerings include the Data Breach Policy and Public Notification Register (covering Part 6A of the Privacy and Personal Information Protection Act 1998), the NSW Mental Health and Wellbeing Strategy for First Responders 2025-2029, the Disability Inclusion Action Plan 2025-2029, NSW-SA cross-border agreements, Cabinet memos and circulars, a community engagement service, and operational oversight of the NSW Digital ID digital identity service. These functions are delivered through the nsw.gov.au website, Service NSW channels, and direct engagement with NSW Government agencies.

The Premier's Department is funded through NSW Government appropriations rather than commercial revenue, and it does not operate a traditional go-to-market motion. Its customer base is horizontal across NSW geography — the primary segment is the NSW public sector workforce, with NSW residents and communities as a secondary segment accessing public services. It holds unique statutory authority as a central government agency, distinguishing it from commercial entities and creating a regulatory moat, but limiting its revenue and growth dynamics to fiscal appropriations and statutory mandate. Leadership includes a Chief Digital Officer (Jonas Tyle Petersen) and a Director of Strategy & Development (Shawn Wilkey).

Name

Department of Premier and Cabinet

Legal name

Premier's Department (NSW)

Website

https://dpc.nsw.gov.au

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The Premier's Department is a central NSW Government agency that leads the state's 430,000 public servants, coordinates whole-of-government policy and delivery, and engages NSW communities, funded through government appropriations rather than commercial revenue.

Ownership category

akta.pro rank

Product category

Public Administration

NAICS

Other General Government Support (921190), Administration of Human Resource Programs (9231)

akta.pro primary industry

Governor/Executive Office & Cabinet Administration (BPAIABAA)

akta.pro secondary industry

Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB)

Keywords

• Government policy coordination
• Public sector leadership
• Whole-of-government services
• Community engagement programs
• Public information services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: As a NSW Government department, the Premier's Department is funded through government appropriations and taxation. Revenue is not generated through commercial activities but through public funding mechanisms.

Distribution channels2 records

Marketing channels3 records

Core offering

The Department of Premier and Cabinet (now operating as the Premier's Department since 1 July 2023) is a central NSW state government agency that leads the state's 430,000 public servants and coordinates whole-of-government policy and delivery. It connects government with the community through programs such as the Information and Publications Portal, Community Engagement Services, NSW Digital ID, Memos and Circulars, and the Data Breach Policy and Public Notification Register, while also producing strategies and plans such as the Mental Health and Wellbeing Strategy for First Responders 2025-2029 and the Disability Inclusion Action Plan 2025-2029.

Product overview

The Premier's Department is a central government agency ( NSW Government ) that leads the state's public sector, providing coordination and whole-of-government policy delivery. Rather than a unified product platform, it offers a portfolio of information services and policy documents including: the Data Breach Policy and Public Notification Register for privacy compliance; the NSW Mental Health and Wellbeing Strategy for First Responders; the Disability Inclusion Action Plan; NSW-SA Cross-Border Agreements; community engagement guidance; and access to Cabinet memos and circulars. The department also oversees NSW Digital ID for digital identity services. These offerings function as government information portals and policy frameworks rather than a traditional SaaS product with modules.

Differentiator

Problem solved

Functional benefit

Products and services

• NSW Digital ID

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• The Cabinet OfficecoreStrategic or Co-development Partner · 1 July 2023The Premier's Department and The Cabinet Office commenced operations on 1 July 2023 as separate but complementary agencies at the centre of government, replacing the former Department of Premier and Cabinet. They work together to lead, coordinate and drive whole-of-government policy and delivery.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• NSW Cabinet Office: Sister agency formed in the same 1 July 2023 split of the former Department of Premier and Cabinet. Operates as the complementary central agency alongside Premier's Department, sharing whole-of-government coordination responsibilities in NSW.
• Victorian Department of Premier and Cabinet: Direct functional equivalent in Victoria: a state-level central agency supporting the Premier, coordinating whole-of-government policy, and leading the public sector. Same role and structure as NSW Premier's Department in a different jurisdiction.
• Queensland Department of the Premier and Cabinet: State-level central agency supporting the Queensland Premier, coordinating whole-of-government priorities and policy advice. Directly comparable in mandate and positioning to NSW Premier's Department.
• Western Australian Department of the Premier and Cabinet: WA's central agency supporting the Premier, coordinating whole-of-government policy and service delivery. Analogous in function and scale to NSW Premier's Department.
• South Australian Department of the Premier and Cabinet: South Australia's central agency responsible for whole-of-government coordination and policy advice to the Premier. Comparable role, structure, and function to NSW Premier's Department.
• Department of Premier and Cabinet (Tasmania): Tasmania's central agency supporting the Premier and coordinating whole-of-government activity. Same functional role as NSW Premier's Department in a smaller state jurisdiction.

Broad incumbents

• UK Cabinet Office: National-level central agency supporting the UK Prime Minister, coordinating whole-of-government policy and the civil service. Larger and broader scope than NSW Premier's Department but same functional role of central coordination of executive government.
• New Zealand Department of the Prime Minister and Cabinet: New Zealand's central agency supporting the Prime Minister and Cabinet, coordinating whole-of-government priorities. National-level counterpart to the state-level NSW Premier's Department, broader in scope.

Others

• NSW Treasury: Sister central agency in NSW Government alongside Premier's Department and Cabinet Office. Manages state budget and fiscal strategy rather than whole-of-government policy coordination, but is a closely related central agency working with the Premier.
• Service NSW: NSW Government service delivery agency that Premier's Department channels citizens through for in-person services. Operates downstream of the Premier's Department's coordination role rather than competing with it.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/784726

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Department of Premier and Cabinet