The Commercial & Savings Bank

What The Commercial & Savings Bank does

The Commercial & Savings Bank (CSB) is an Ohio-chartered community bank founded in 1874 and operating under its original charter since 1879, headquartered in Millersburg, Ohio. It is a privately held subsidiary of CSB Bancorp, Inc. (bank holding company formed in 1992) with $1.2 billion in total assets, 17 branch locations, and 101-250 employees serving Holmes, Medina, Stark, Tuscarawas, and Wayne counties. The bank operates a horizontal segmentation model spanning three core divisions: Personal Banking (checking, savings, CDs, consumer and home loans), Business Banking (commercial lending, SBA loans, agricultural loans, business credit cards, cash management including ACH, wire, Positive Pay fraud protection, Remote Deposit Capture, and merchant services), and Wealth Management (investment services via Cetera, IRAs, corporate retirement plans, and trust/estate services).

Revenue is generated primarily through net interest income on the loan portfolio (commercial, mortgage, consumer, agricultural) supplemented by fee-based revenue from deposit accounts, wire transfers, merchant services, and managed wealth/advisory fees through the Cetera partnership. The go-to-market model is relationship-led with physical branches as the primary customer touchpoint, supplemented by a mobile banking app, online banking platform (powered by Unifi Digital Banking), and mobile wallet integrations (Apple Pay, Google Pay, Samsung Pay). Distribution relies on local lenders meeting business customers at their locations and community engagement (256 organizations supported, 26 officers on nonprofit boards in 2024) as a top-of-funnel marketing channel rather than digital acquisition.

The technology stack is conventional for a community bank of this size: standard core banking digital channels, third-party fintech integrations (ProfitStars for Remote Deposit Capture, Cetera for brokerage, Visa for cards), and rule-based fraud tools. No AI/ML capabilities, proprietary models, or data flywheel mechanisms are disclosed. Recent strategic emphasis has been on incremental geographic expansion (Medina Loan Production Office in 2023, Bolivar entry in 2020), deepening cash management product depth, and inorganic growth precedent established via the 2008 Indian Village Bancorp acquisition.

Name

The Commercial & Savings Bank

Legal name

The Commercial & Savings Bank

Website

https://csb1.com

Company type

Private

Founded year

1879

Operating status

Operating

Headcount range

101–250 employees

Short description

The Commercial & Savings Bank is a privately held Ohio-chartered community bank founded in 1879, operating 17 branches across five Ohio counties with $1.2 billion in assets. It serves individuals, small businesses, agricultural operations, and wealth management clients through relationship-driven banking, commercial lending, and Cetera-powered investment services.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221), Savings Institutions and Other Depository Credit Intermediation (522180)

SIC

State Commercial Banks (6022)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Community banking services
• Commercial lending solutions
• Personal banking products
• Business cash management
• Wealth management services

Headquarters

HQ city

Millersburg

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income: Primary revenue from interest earned on loans including commercial loans, mortgage loans, consumer loans, and agricultural loans. Interest income from checking, savings, and CD accounts.
2. Fee-based Services: Fees from deposit accounts, wire transfers, remote deposit services, business banking services, and account maintenance.
3. Investment Services Revenue: Brokerage and wealth management services powered by Cetera Investment Services, including investment management fees, brokerage commissions, and advisory fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Commercial & Savings Bank (CSB) is an Ohio-chartered community bank providing personal banking (checking, savings, CDs, consumer loans, mortgages), business banking (commercial loans, lines of credit, business credit cards, ACH/wire payments, Remote Deposit Capture, Positive Pay fraud protection), and wealth management services (brokerage via Cetera, IRAs, corporate retirement plans, trust and estate planning). Services are delivered through 17 branch locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties, plus mobile and online banking channels.

Product overview

The Commercial & Savings Bank (CSB) operates as a traditional community bank offering a unified suite of financial services organized into three core divisions: Personal Banking (checking, savings, CDs, consumer and home loans, digital banking), Business Banking (commercial loans, business credit cards, payments, fraud protection, cash management services), and Wealth Management (investment services via Cetera, IRAs, corporate retirement plans, trust and estate services). Services are accessible through 17 physical branch locations across five Ohio counties, a mobile banking app, and online platforms. Key products include Business Loans (lines of credit, term loans, real estate loans, SBA loans, agriculture loans), Business Credit Cards (Visa with 1% cash back), Remote Deposit Capture, Positive Pay fraud protection, and mobile wallet integration with Apple Pay, Google Pay, and Samsung Pay.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Surpassed $1 billion in total assets in 2020, demonstrating growth and market strength
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• Cetera Investment ServicescoreTechnology or IntegrationCetera Investment Services powers CSB's investment and brokerage services, providing the platform and regulatory infrastructure for investment management, advisory services, and brokerage operations. Securities and insurance products are offered through Cetera Investment Services LLC, member FINRA/SIPC.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Wayne Savings Community Bank: Ohio-headquartered community bank operating in overlapping north-central Ohio counties (Wayne/Holmes corridor). Closest direct analog to CSB given shared community-bank model, comparable asset scale, and overlapping service area including Wooster and Shreve.
• Killbuck Savings Bank: State-chartered savings bank headquartered in Holmes County, Ohio, focused on personal and small-business banking in the same Holmes/Wayne/Coshocton region. Direct geographic and product overlap with CSB.
• Sutton Bank: Ohio-chartered community bank in north-central Ohio offering checking, savings, mortgage, and commercial loans across a multi-county footprint. Comparable private, community-bank profile with overlapping commercial and agricultural lending focus.
• Heartland Bank: Ohio-based community bank with a central-Ohio retail branch network, similar product set (consumer, business, mortgage) and private/community-bank operating model — useful direct peer for benchmarking community-bank economics in Ohio.
• Premier Bank: Ohio- and Kentucky-based community/regional bank offering consumer, commercial, and wealth services through a multi-county branch footprint. Comparable scale-up community-bank path and product breadth.

Broad incumbents

• Park National Corporation: Large Ohio-headquartered community-bank holding company operating across the state and into the Southeast; broader footprint and asset base but similar relationship-led model — useful public-market comparable for CSB's valuation.
• WesBanco, Inc. Multi-state community/regional bank holding company with a meaningful Ohio presence alongside West Virginia and Pennsylvania operations. Comparable community-bank DNA but with substantially larger scale and more diversified geography.
• First Financial Bancorp: Ohio-based regional bank holding company with branches across Ohio, Indiana, and Kentucky offering consumer, commercial, and wealth services. Larger-scale analog with overlapping Ohio consumer/commercial product mix.
• Huntington Bancshares Incorporated: Major Ohio-headquartered regional bank with deep commercial, small-business, and consumer banking capabilities. Sets the competitive benchmark CSB faces in Ohio counties — useful incumbent comparable for product/pricing dynamics.
• Fifth Third Bank: Large Midwest regional bank with substantial Ohio retail and commercial franchise; broad incumbent competitor and natural benchmark for digital capabilities and large-deposit competition across CSB's footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/the-commercial-savings-bank-1633069686999313
• LinkedInlinkedin.com/company/the-commercial-&-savings-bank
• Instagraminstagram.com/csb_bank
• Xx.com/csbbank

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Commercial & Savings Bank