Lightning Bolt Solutions

What Lightning Bolt Solutions does

Lightning Bolt Solutions (operating as PerfectServe Lightning Bolt Scheduling) is a healthcare workforce management software company founded in 2002 and headquartered in South San Francisco, California (legal domicile in Florida, with a mailing address in Miami). It sells AI-enabled provider scheduling software to hospitals, health systems, academic medical centers, physician groups, and veterinary practices across the United States and Canada. The company has been a wholly-owned subsidiary of PerfectServe, Inc. since early 2019.

The flagship Lightning Bolt Scheduling product uses combinatorial optimization — described by the company as AI-enabled — to auto-generate gapless provider schedules. The system ingests an average of over 400 custom-built rules per client and tests millions of schedule variations to optimize for staff availability, skill sets, shift preferences, FTE status, ACGME duty-hour constraints, recovery time, and cross-departmental coverage. The platform manages more than 3 million physician hours per month across 100+ medical specialties and is tightly integrated with 250+ third-party healthcare systems, including Epic, Allscripts, UKG/Kronos, Workday, TigerConnect, Vocera, Voalte, Spok, PerfectServe, New Innovations, and Imprivata.

Lightning Bolt monetizes via an annual per-seat subscription licensing model, supplemented by implementation, training, and consulting services delivered through its Rapid Enterprise Deployment (RED) program, which targets full enterprise deployments in three months or less. Distribution is primarily direct enterprise sales to large hospital systems and IDNs, with marketing supported by case studies, white papers, industry events (HIMSS, ViVE, MGMA), webinars, and sustained #1 Best in KLAS recognition for physician scheduling in 2024, 2025, and 2026.

Name

Lightning Bolt Solutions

Legal name

Lightning Bolt Solutions, Inc.

Website

https://lightning-bolt.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Lightning Bolt Solutions (PerfectServe Lightning Bolt Scheduling) provides AI-enabled provider scheduling software to US and Canadian hospitals, health systems, academic medical centers, physician groups, and veterinary practices, using combinatorial optimization to auto-generate gapless schedules across 100+ specialties.

Ownership category

akta.pro rank

Product category

Healthcare Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Coordination, Escalation & Clinical Workflow for RPM (HLACAFAI)

Keywords

• Provider scheduling software
• Healthcare workforce management
• Physician scheduling
• On-call scheduling
• Combinatorial optimization

Headquarters

HQ city

South San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription Licensing: Per-seat subscription model where licenses are sold per provider/user. Replacements do not affect pricing, but net increases in scheduled individuals require additional licenses.
2. Professional Services: Implementation, training, and consulting services including Rapid Enterprise Deployment (RED) strategy, workflow assessments, requirement gathering, specialty analysis, internal communication strategy, training and adoption plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Lightning Bolt Solutions sells AI-powered provider and staff scheduling software for healthcare organizations. Its platform uses combinatorial optimization to auto-generate fair, gapless schedules that account for hundreds of custom rules per client, covering provider scheduling, on-call scheduling, OR case scheduling, analytics, burnout tracking, and patient access optimization, and integrates with 250+ healthcare systems including EHRs, payroll, and clinical communication tools.

Product overview

Lightning Bolt Solutions (now PerfectServe Lightning Bolt Scheduling) offers a unified healthcare provider scheduling platform with AI-powered combinatorial optimization at its core. The flagship Lightning Bolt Scheduling product generates optimized, gapless provider schedules using over 400 custom-built rules per client. The platform is supplemented by specialized modules including On-Call Scheduling, Analytics, OR Case Scheduling, Burnout & Wellness Tools, and Patient Access Optimization. The solution integrates with over 30 third-party systems including EHR platforms (Epic, Allscripts), payroll providers (UKG/Kronos, Workday), clinical communication tools (TigerConnect, Vocera, Voalte), and identity management systems. The company, acquired by PerfectServe in 2019, serves 100+ medical specialties across hospitals, health systems, academic medical centers, physician groups, and veterinary practices.

Differentiator

Problem solved

Functional benefit

Products and services

• Lightning Bolt Provider Scheduling AI-powered provider scheduling software that auto-generates optimized, gapless schedules using combinatorial optimization across thousands of variables including staff availability, skill sets, and shift preferences. Sold to hospitals, health systems, and physician groups on a per-seat subscription.
• Healthcare Workforce Management Comprehensive healthcare workforce management solution that extends beyond scheduling to deliver value across the organization through burnout prevention tools, analytics, and resource optimization for healthcare providers.

Quantifiable outcome

• 82% annual time reduction spent building schedules
• +8 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• PerfectServecoreStrategic or Co-development Partner · 1 January 2019In early 2019, Lightning Bolt was acquired by PerfectServe, a leading player in clinical communication and collaboration. This acquisition was a natural fit as scheduling and communication go hand-in-hand for facilitating real-time patient care. PerfectServe's solutions are now empowered with Lightning Bolt's AI-driven physician workforce management capabilities to reduce scheduling administrative burden and optimize communication workflows.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/lbsolutions
• Facebookfacebook.com/lbsolutions
• LinkedInlinkedin.com/company/lightning-bolt-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lightning Bolt Solutions