Trusteer
Trusteer, a Boston-based cybersecurity firm acquired by IBM in 2013, provides cloud-based fraud detection and identity authentication to hundreds of financial institutions globally using AI, behavioral biometrics, and a global intelligence network spanning 190 countries.
- Company typePrivate
- Founded2006
- HeadquartersBoston, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Trusteer does
Trusteer is a Boston-based cybersecurity business founded in 2006 and acquired by IBM in 2013, now operating as a wholly-owned product line marketed as IBM Trusteer Solutions. The company provides cloud-based fraud detection, identity authentication, and risk assessment services to financial institutions and other large enterprises, with the historical core use case being protection of consumer endpoints from financial malware and phishing attacks. Hundreds of leading organizations are cited as customers, with named reference accounts including BoursoBank and Banco Santander.
The product portfolio consists of four integrated offerings: Pinpoint Detect (AI-powered account takeover detection using behavioral biometrics and machine learning), Pinpoint Assure (risk assessment for new and guest digital identities during onboarding), Mobile SDK (real-time device hygiene and session risk assessment for mobile applications), and Rapport (endpoint malware detection and phishing identification). The underlying architecture is a multilayered risk assessment engine that combines device attribute analysis, network information (location, carrier, VPN detection), behavioral biometrics, account and transactional data analysis, and a global threat intelligence layer fed by millions of device fingerprints across 190 countries. A team of threat researchers continuously monitors the dark web to update detection models.
Trusteer generates revenue through annual enterprise subscriptions to its cloud services and endpoint software, with custom quote-based pricing sold through IBM's global enterprise field sales force. The go-to-market is consultative and aimed at large financial institutions, with positioning reinforced by the IBM Cost of a Data Breach Report, the Forrester TEI study citing 156% ROI, and named detection rates above 90% for account takeover and above 80% for overlays and scams. The business was originally venture-funded (approximately $4M in 2006 and $6.1M in 2008 from U.S. Venture Partners) before the IBM acquisition, and now operates as an integrated product line within IBM's broader security portfolio.
Trusteer firmographics
Firmographics- Name
- Trusteer
- Legal name
- Trusteer
- Website
- https://trusteer.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Trusteer, a Boston-based cybersecurity firm acquired by IBM in 2013, provides cloud-based fraud detection and identity authentication to hundreds of financial institutions globally using AI, behavioral biometrics, and a global intelligence network spanning 190 countries.
- Ownership category
- akta.pro rank
Trusteer industry classification
Industry- Product category
- Cybersecurity Fraud Detection Software
- NAICS
- Finance and Insurance (52)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Fraud Detection & Prevention (payments fraud, account takeover, scams) (FSAGAFAE)
Keywords
Where Trusteer is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Markets served
Trusteer business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Cloud Services Subscription: IBM Trusteer operates as a family of cloud services and endpoint device software, generating revenue through recurring subscription fees for access to the fraud detection and identity authentication platform. Enterprise customers pay for continuous access to real-time risk assessment, AI-powered detection capabilities, and the global intelligence network.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription model with custom pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Trusteer product offering
Product offeringCore offering
IBM Trusteer is a family of cloud services and endpoint device software that uses cloud-based intelligence, AI, and machine learning to assess risk, detect fraud, establish identity, and authenticate users across all digital channels. The portfolio delivers real-time, multilayered risk assessment by combining device, network, behavioral-biometric, account-data, and global-threat-intelligence signals to help banks, brokerages, and retailers protect customers against account takeover, malware, phishing, and scam attacks.
Product overview
IBM Trusteer is a family of cloud services and endpoint device software that provides fraud detection, identity authentication, and risk assessment across all digital channels. The portfolio consists of four integrated products: Pinpoint Detect for account takeover prevention, Pinpoint Assure for digital identity risk assessment, Mobile SDK for mobile channel security and device hygiene, and Rapport for malware and phishing protection. The platform uses a multilayered approach analyzing device attributes, network information, user biometrics, account data, and global threat intelligence to deliver continuous trust assessment throughout the user's digital journey.
Differentiator
Problem solved
Functional benefit
Brands
- IBM Trusteer Pinpoint Detect: Outsmart account takeover attempts with AI, behavioral biometrics and machine learning.
- IBM Trusteer Pinpoint Assure
- IBM Trusteer Mobile
- IBM Trusteer Rapport
Products and services
- IBM Trusteer Pinpoint Detect AI-powered account takeover protection solution that uses behavioral biometrics and machine learning to detect and prevent fraudulent access attempts in real time, aimed at financial institutions and other consumer-facing enterprises.
- IBM Trusteer Pinpoint Assure Digital identity risk assessment solution that helps power digital transformations by seamlessly assessing the risk of new and guest digital identities during the onboarding process for financial institutions.
- IBM Trusteer Mobile SDK Mobile SDK providing real-time accurate device hygiene and session risk assessment for mobile applications across web and mobile channels, enabling financial institutions to assess mobile session risk.
- IBM Trusteer Rapport Endpoint security solution that detects and remediates malware and identifies phishing attacks to protect customers' digital interactions and keep their banking and personal details safe.
Quantifiable outcome
- 156% ROI driven by Trusteer (Forrester TEI report)
- +2 more outcomes
Companies that use Trusteer
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles2 records
Trusteer technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature6 records
Trusteer partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
Trusteer competitors and assessment
Company assessmentDirect peers
- BioCatch: BioCatch is a behavioral biometrics and fraud detection platform specializing in account takeover, social engineering, and scams for banks - directly competing with Trusteer Pinpoint Detect on behavioral signal-based authentication.
- Feedzai: Feedzai provides AI-driven fraud detection and anti-money laundering for financial services, covering account opening, transactions, and scams - overlapping with Trusteer's Pinpoint Detect and Assure use cases.
- NICE Actimize: NICE Actimize delivers enterprise fraud management and AML solutions to tier-1 banks, directly competing with Trusteer in financial crime prevention across digital channels.
- FICO: FICO Falcon and FICO Identity Resolution Machine offer fraud detection and identity verification for banks, directly overlapping with Trusteer's account takeover and onboarding risk assessment capabilities.
- ThreatMetrix (LexisNexis Risk Solutions): LexisNexis ThreatMetrix provides digital identity intelligence using device, behavior, and global shared intelligence for fraud prevention, closely mirroring Trusteer's Global Intelligence Network approach.
- Arkose Labs: Arkose Labs focuses on account takeover, bot attacks, and scam prevention using risk-based authentication challenges, competing with Trusteer Pinpoint Detect in digital fraud defense.
- Sift: Sift provides digital trust and fraud prevention across account takeover, payment fraud, and content abuse, serving fintechs and digital banks - a comparable modern SaaS alternative to Trusteer.
Broad incumbents
- TransUnion (iovation): TransUnion's iovation and TruValidate offerings provide device-based fraud prevention and identity verification as part of a larger consumer credit bureau platform, competing with Trusteer's Global Intelligence Network.
- Experian: Experian offers identity verification and fraud prevention services through its CrossCore platform, addressing account takeover and onboarding fraud for financial services - comparable enterprise fraud offerings.
Others
- Recorded Future (Insikt Group): Recorded Future, also under Mastercard, provides dark-web and threat intelligence similar to Trusteer's Global Intelligence threat researcher function, but is not a direct transactional fraud competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Trusteer social profiles
Digital presenceTrusteer financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trusteer leadership team
Management profileNumber of profiles
Trusteer funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trusteer M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trusteer
What does Trusteer do?
IBM Trusteer is a family of cloud services and endpoint device software that uses cloud-based intelligence, AI, and machine learning to assess risk, detect fraud, establish identity, and authenticate users across all digital channels. The portfolio delivers real-time, multilayered risk assessment by combining device, network, behavioral-biometric, account-data, and global-threat-intelligence signals to help banks, brokerages, and retailers protect customers against account takeover, malware, phishing, and scam attacks.
Is Trusteer a public or private company?
Trusteer is a private company. It is classified as corporate owned and is currently operating.
When was Trusteer founded?
Trusteer was founded in 2006. It employs 251 to 500 people.
Where is Trusteer based?
Trusteer is headquartered in Boston, United States, in the North America region.
How does Trusteer make money?
One revenue line is on record: cloud Services Subscription.
Who are Trusteer's main competitors?
Direct peers on record are BioCatch, Feedzai, NICE Actimize, FICO, ThreatMetrix (LexisNexis Risk Solutions), Arkose Labs and Sift. Broad incumbents are TransUnion (iovation) and Experian. Recorded Future (Insikt Group) is listed as an others.
Does Trusteer have an API?
No public API is recorded for Trusteer.
What industry is Trusteer in?
Trusteer's product category is Cybersecurity Fraud Detection Software. Its primary akta.pro industry code is FSAGAFAE, Fraud Detection & Prevention (payments fraud, account takeover, scams). Its NAICS code is 52 and its SIC code is 6199.