HBLAB JSC

What HBLAB JSC does

HBLAB JSC is a Hanoi-headquartered IT outsourcing company founded in 2015 that delivers software engineering, managed services, cloud, staff augmentation, and AI solutions primarily to Japanese and Korean enterprise clients. The company operates a one-stop service model spanning IT consulting, web and mobile application development, cloud infrastructure (AWS, Azure, GCP, Naver Cloud, KT Cloud), Microsoft Power Platform, blockchain, AR-VR, and computer-vision products such as an automatic license-plate reader, alongside a Transportation Management System (TMS) for logistics operators.

The company's AI stack centers on its proprietary M-RAG (Multi-Retrieval Augmented Generation) enterprise knowledge retrieval system, designed to ground chatbot responses in verified company documents and reduce hallucination in regulated use cases. HBLAB also offers conversational AI chatbots, AI assistants, and autonomous AI agents with persistent memory and tool-use, supported by capabilities in NLP, generative AI, predictive analytics, and process automation, with 30% of its 630+ engineers holding five or more years of specialized AI experience.

Commercially, HBLAB earns revenue through professional services — hourly and monthly fees for staff augmentation, dedicated development teams, and project-based AI and digital-transformation engagements — delivered through offices in Hanoi, Da Nang, Singapore, Seoul, Tokyo, and Fukuoka. The business is privately held with no disclosed parent, institutional investors, or public financials, and holds CMMI Level 3 certification. Named customers include Toyota, NEC, Regalix, CRI, Telemax, Wealthpark, Spicemart, Trial Holdings, and others across retail, finance, healthcare, education, manufacturing, and IT verticals.

Name

HBLAB JSC

Legal name

HBLAB JSC

Website

https://hblabgroup.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

HBLAB JSC is a Hanoi-based IT outsourcing firm delivering software development, staff augmentation, cloud, and AI solutions — including its proprietary M-RAG system — primarily to Japanese and Korean enterprise clients from a 630+ person delivery organization.

Ownership category

akta.pro rank

Product category

IT Outsourcing Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industries

HRIS/HCM Implementation Services (BPAEAGAE), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• IT outsourcing services
• Software development services
• AI solutions development
• Staff augmentation services
• Digital transformation consulting

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Outsourcing Services: Provides comprehensive IT outsourcing services including staff augmentation, managed services, and dedicated development teams. Revenue generated through hourly/monthly service fees for engineering resources and project delivery.
2. AI Solutions and Digital Transformation: Offers AI solution development, digital transformation consulting, and implementation services. Revenue from custom AI development projects, AI agent development, and enterprise AI integration.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

HBLAB JSC provides end-to-end IT outsourcing and software development services for enterprise clients, with a one-stop service model covering IT consulting, web and mobile application development, managed services, cloud computing, Microsoft Power Platform implementation, and staff augmentation. The firm delivers custom AI solutions including its proprietary M-RAG enterprise knowledge retrieval system, conversational AI chatbots, AI assistants, and autonomous AI agents. HBLAB also offers specialized offerings such as computer vision license plate recognition, AR-VR experiences, blockchain development, and a Transportation Management System for logistics clients.

Product overview

HBLAB JSC is an IT outsourcing company offering a one-stop service model encompassing IT consulting, web/app system development, managed services, cloud computing, Power Platform, staff augmentation, and AI solutions. Its AI portfolio includes proprietary M-RAG knowledge retrieval alongside conversational AI chatbots, AI assistants, and autonomous AI agents. Specialized offerings include Vehicle License Plate Reader (ANPR), AR-VR experiences, Map Augmented Experience, and Blockchain solutions. The company operates across retail & ecommerce, education, finance & accounting, entertainment, healthcare, manufacturing, and other industries, serving clients globally from offices in Vietnam (Hanoi, Da Nang), Singapore, South Korea (Seoul), and Japan (Tokyo, Fukuoka), with a team of 630+ engineers and project managers.

Differentiator

Problem solved

Functional benefit

Brands

• HBLAB: Main company brand providing IT outsourcing, AI solutions, and digital transformation services.

Products and services

• IT Consulting Strategic technology advisory service helping enterprise clients define digital transformation roadmaps, evaluate technology options, and plan IT investments. Designed for Japanese, Korean, and global enterprise clients seeking external technology strategy expertise.
• Web App System Development End-to-end web application development covering frontend, backend, database, and API integration across multiple technology stacks including React, Vue.js, Angular, Spring, Node.js, Python, PHP, .NET, and Golang. Targeted at enterprise clients needing custom software delivery.
• Managed Services Ongoing IT operations, infrastructure management, system maintenance, and technical support services to ensure continuous availability and performance of deployed enterprise systems.
• Cloud Computing Cloud infrastructure services covering deployment, migration, and managed operations across AWS, Microsoft Azure, Google Cloud Platform, Cloudflare, Naver Cloud, and KT Cloud for enterprise clients.
• Power Platform Microsoft Power Platform implementation including Power Apps, Power Automate, and related low-code/no-code tooling for business process automation and rapid enterprise application development.
• Staff Augmentation Flexible staffing model providing skilled engineers, developers, and project managers to supplement client teams, available in offshore, onsite, and hybrid engagement models for enterprise clients needing capacity scaling.
• AI Solution Comprehensive AI and machine learning service covering custom ML model development, deep learning for computer vision and NLP, generative AI implementation, and AI agent development. The umbrella offering under which M-RAG, chatbots, AI assistants, and autonomous agents are delivered to enterprise clients.
• Vehicle License Plate Reader (ANPR) Computer vision-based automatic number plate recognition (ANPR) solution for parking management, toll collection, traffic monitoring, and access control applications. Targeted at enterprises and public sector clients in transportation and smart city deployments.
• AR-VR Development Augmented reality and virtual reality development services for training simulations, product visualization, remote assistance, and immersive customer experiences for enterprise clients.
• Map Augmented Experience Location-based augmented reality experience development overlaying digital content onto real-world map environments for navigation, tourism, retail, and marketing use cases.
• Blockchain Development Blockchain development services including decentralized application (dApp) development, smart contract implementation, and blockchain-based solution architecture for supply chain, finance, and digital identity applications.
• M-RAG HBLAB's proprietary enterprise knowledge retrieval solution (Multi-Retrieval Augmented Generation) that grounds AI chatbot and assistant responses in verified company documents (product brochures, policy documents, internal manuals, FAQ databases, sales guidelines, claim procedures, compliance-approved materials) to reduce hallucination and ensure factual accuracy for enterprise deployments in regulated industries.
• Transportation Management System (TMS) Logistics software solution for planning, executing, tracking, and optimizing freight transportation. Covers shipment planning, route optimization, carrier selection, real-time tracking, freight audit, and transportation analytics for manufacturers, retailers, 3PLs, and distributors.

Quantifiable outcome

• 30% lower costs than traditional markets
• +2 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability10 records

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• TelemaxcoreStrategic or Co-development Partner · 1 March 2026MOU signed in March 2026 for cooperation in software development and AI. Telemax CEO praised HBLAB's AI department as highly skilled with excellent project management and outstanding communication.
• AutostradacoreStrategic or Co-development Partner · 1 March 2026MOU signed in March 2026 for cooperation in software development and AI expansion

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nagarro: Global digital engineering and IT services company with strong presence in Vietnam/Japan corridor, offering AI and custom software development similar to HBLAB's portfolio.
• KMS Technology: Vietnam-origin IT services firm offering software development, QA, and AI/ML services to global enterprise clients with comparable engagement models.
• FPT Software: Vietnam's largest IT outsourcing and software services exporter with comparable Japanese/Korean customer focus and a similar full-stack delivery model including AI/ML services.
• TMA Solutions: Vietnam-based IT outsourcing company with multi-hundred-engineer headcount and longstanding Japanese client relationships, competing head-to-head for outsourced development work.
• SotaTek: Vietnam-based IT outsourcing and AI solutions provider serving Japanese and global clients with comparable service breadth and AI/blockchain offerings.

Broad incumbents

• Tata Consultancy Services (TCS): Largest Indian IT services firm with significant Japanese enterprise client base and AI/automation offerings; a benchmark competitor for full-stack outsourcing engagements.
• Luxoft (DXC Technology): Global IT services provider with custom software development and digital transformation offerings; competes for similar Japanese enterprise outsourcing deals at larger scale.
• NTT Data: Major Japanese IT services conglomerate that both partners with and competes against Vietnam-based outsourcers serving Japanese enterprise digital transformation projects.
• Infosys: Global IT services major with Japan delivery presence and enterprise AI/digital transformation offerings; competes for the same enterprise outsourcing RFPs that HBLAB targets.

Emerging players

• Fram^ (Fram^ Group): Vietnamese IT outsourcing and software development firm with Japanese enterprise focus and growing AI capabilities; an emerging competitor for similar accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@hblabjsc
• Facebookfacebook.com/hblab.vn
• LinkedInlinkedin.com/company/hblab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HBLAB JSC