Index Analytics
Index Analytics is a Baltimore-based, SBA 8(a)-certified federal health IT consulting firm that delivers data analytics, AI/ML, cloud, Salesforce, and program support services to U.S. agencies including CMS, FDA, HRSA, CDC, and HHS through multiple GWAC and BPA contract vehicles.
- Company typePrivate
- Founded2012
- HeadquartersBaltimore, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Index Analytics does
Index Analytics is a Baltimore-based federal health IT consulting firm founded in 2012, structured as a privately held LLC with a wholly owned subsidiary (Health IT Division, LLC) that concentrates CMS and HHS contract vehicle management. The company delivers professional services to federal health and adjacent agencies spanning data analytics and AI/ML implementation, data modernization, Salesforce development, DevSecOps, and cloud migration, alongside program support functions including communications, technical assistance, operations, policy analysis, and research and evaluation. Documented workloads include modernizing Medicare case management for ~4,000 electronic appeals annually covering approximately $40B in filings, supporting fraud-waste-abuse detection under the CMS PEO IDIQ ($2B ceiling), and training 10,000+ users on shared services and data.
The company monetizes exclusively through U.S. federal procurement channels. It is an SBA 8(a) certified small business that holds six contract vehicles: GSA MAS (GS-35F-013DA), NITAAC CIO-SP3 Small Business, GSA STARS III (47QTCB21D0217), CMS SPARC, DASH BPA, and CMS PEO IDIQ. Pricing takes the form of disclosed loaded labor rates under multi-year IDIQ and BPA structures. Distribution is reinforced by AWS Advanced Tier Services Partner status and Salesforce Ridge partner status, which enable platform-led co-sell motions alongside direct federal field sales.
Index is led by Founder & CEO Raghu Akkapeddi, with COO Gina Wolery (20+ years federal consulting) and EVP, Delivery Karlton Kim (two decades at CMS) operating the delivery and growth functions. Certifications include ISO 9001, 14001, 20000-1, 27001 (with 20243:2018 ICT security), and CMMI Development/Services/Security/Suppliers Maturity Level 3. The firm claims 50% year-over-year growth, Inc. 5000 fastest-growing recognition, six consecutive FedHealth IT Innovation Awards (2018–2023), and a 98% employee retention rate anchored by a Baltimore-area internship-to-hire pipeline with UMBC, Morgan State, and Johns Hopkins.
Index Analytics firmographics
Firmographics- Name
- Index Analytics
- Legal name
- Index Analytics
- Website
- https://index-analytics.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Index Analytics is a Baltimore-based, SBA 8(a)-certified federal health IT consulting firm that delivers data analytics, AI/ML, cloud, Salesforce, and program support services to U.S. agencies including CMS, FDA, HRSA, CDC, and HHS through multiple GWAC and BPA contract vehicles.
- Ownership category
- akta.pro rank
Index Analytics industry classification
Industry- Product category
- Federal Health IT Consulting
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Scientific and Technical Consulting Services (54169), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Healthcare Data Integration, ETL/ELT & Pipeline Orchestration (HLACAIAC)
- akta.pro secondary industries
- Data Analytics & Business Intelligence Services (BPAHALAC), Advanced Analytics & Data Science Services (BPAEAHAE), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Data Strategy & Governance Services (BPAEAHAA)
Keywords
Where Index Analytics is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Index Analytics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Federal Health IT Consulting Services: Professional services revenue generated through government contract vehicles providing data analytics, IT services, and health program support to federal health agencies. Services include requirements, design, development, testing, security assessment, IV&V, maintenance, and support services under contracts like CMS SPARC, CIO-SP3, and GSA MAS.
- Health Program Support Services: Program management, technical assistance, communications, outreach, and operational support for federal health programs including Medicare, Medicaid, and healthcare.gov enrollment initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Government contract-based professional services |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels4 records
Index Analytics product offering
Product offeringCore offering
Index Analytics is a federal health IT consulting and professional services firm that delivers Data Modernization, Data Management, AI and Business Intelligence, Salesforce Development, DevSecOps, and Cloud Migration/Infrastructure/Development services, alongside Health Program Support services (Communications and Outreach, Technical Assistance, Operations, Policy Analysis, Research and Evaluation). All services are sold to U.S. federal health agencies — primarily CMS, FDA, HRSA, CDC, and HHS — through six government-wide acquisition contract vehicles including GSA MAS, NITAAC CIO-SP3, GSA STARS III, CMS SPARC, DASH BPA, and CMS PEO IDIQ.
Product overview
Index Analytics is a federal health IT consulting and professional services firm that offers a portfolio of data, IT, and health program support services delivered through multiple government contract vehicles. The company's core offerings include Data Modernization, Data Management, a Data Center of Excellence, AI and Business Intelligence, and various IT services such as Salesforce Development, DevSecOps, and Cloud Migration. Health Program Support services encompass Communications and Outreach, Technical Assistance, Operations, Policy Analysis, and Research and Evaluation. These services are delivered through five primary contract vehicles: GSA MAS, NITAAC CIO-SP3, GSA STARS III, CMS SPARC (via subsidiary Health IT Division, LLC), DASH BPA, and CMS PEO IDIQ. The company operates primarily as a federal health IT services provider rather than a software product company.
Differentiator
Problem solved
Functional benefit
Products and services
- Data Modernization Provides data-as-a-service for federal health organizations through APIs, data orchestration, cloud migration, and blockchain capabilities.
- Data Management Manages data through integration, visualizations, dashboards, data analytics, and metadata management to make data useful for federal health programs.
- Data Center of Excellence Strategic asset management offering including data strategy, governance, security, coaching, training, and shared services for federal health data.
- AI and Business Intelligence Adapts and adopts emerging technology including artificial intelligence, BI tools installation, configuration, optimization, and machine learning for federal health clients.
- Salesforce Development Provides Salesforce application development services as part of comprehensive IT solutions for federal health organizations.
- DevSecOps Integrates security practices into DevOps workflows for secure software development, deployment, and operations for federal health systems.
- Cloud Migration, Infrastructure, and Development Provides cloud migration services, infrastructure setup, and cloud-based application development for federal health IT modernization.
- Communications and Outreach Engages program participants with marketing, promotions, coaching, training, and knowledge management services for federal health programs.
- Technical Assistance Supports stakeholders through technical consultation with subject matter experts, service design, and customer and user support for federal health programs.
- Operations Manages federal health programs using Lean and Agile methodologies, product management, and performance monitoring and reporting.
- Policy Analysis Provides policy analysis services for federal health programs including Medicare policy and regulatory compliance monitoring.
- Research and Evaluation Conducts research and evaluation activities to support federal health program objectives and decision-making.
Quantifiable outcome
- 50% year-over-year company growth sustained
- +4 more outcomes
Companies that use Index Analytics
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles2 records
Index Analytics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Index Analytics partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS Advanced Tier Services Partner status indicates a strong team of trained and certified technical individuals with proven customer experience. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and AI from 77 Availability Zones within 24 geographic regions.
- SalesforcecoreSalesforce Ridge partner status recognizes companies for innovation, growth, success, and lead generation accomplishments. Salesforce is the world's #1 customer relationship management platform enabling digital transformation and 360-degree customer views.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Index Analytics competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Index Analytics social profiles
Digital presenceIndex Analytics compliance and trust
Trust signalCompliance7 records
Index Analytics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Index Analytics leadership team
Management profileNumber of profiles
Profiles4 records
Index Analytics subsidiaries and ownership
Company hierarchySubsidiaries1 record
Index Analytics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Index Analytics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Index Analytics
What does Index Analytics do?
Index Analytics is a federal health IT consulting and professional services firm that delivers Data Modernization, Data Management, AI and Business Intelligence, Salesforce Development, DevSecOps, and Cloud Migration/Infrastructure/Development services, alongside Health Program Support services (Communications and Outreach, Technical Assistance, Operations, Policy Analysis, Research and Evaluation). All services are sold to U.S. federal health agencies — primarily CMS, FDA, HRSA, CDC, and HHS — through six government-wide acquisition contract vehicles including GSA MAS, NITAAC CIO-SP3, GSA STARS III, CMS SPARC, DASH BPA, and CMS PEO IDIQ.
Is Index Analytics a public or private company?
Index Analytics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Index Analytics founded?
Index Analytics was founded in 2012. It employs 101 to 250 people.
Where is Index Analytics based?
Index Analytics is headquartered in Baltimore, United States, in the North America region.
How does Index Analytics make money?
Two revenue lines are on record. Federal Health IT Consulting Services are the primary driver. The others are health Program Support Services.
Does Index Analytics have an API?
No public API is recorded for Index Analytics.
What industry is Index Analytics in?
Index Analytics's product category is Federal Health IT Consulting. Its primary akta.pro industry code is HLACAIAC, Healthcare Data Integration, ETL/ELT & Pipeline Orchestration, with a secondary code of BPAHALAC, Data Analytics & Business Intelligence Services. Its NAICS code is 51821 and its SIC code is 7370.