Conway Regional Health System

What Conway Regional Health System does

Conway Regional Health System is an independent, non-profit integrated healthcare delivery organization founded in 1921 and headquartered in Conway, Arkansas. The system serves residents of north Central Arkansas through a full continuum of care anchored by Conway Regional Medical Center (an acute care hospital with 8 operating rooms and a 24-room Labor & Delivery unit in the Barbara Harpe Nabholz Pavilion) and Conway Regional Rehabilitation Hospital, supplemented by multiple primary care clinics, specialty care offices, imaging and laboratory locations, an emergency room with after-hours clinic, home health, a health and fitness center, and behavioral health services spanning 35+ service lines including heart care, cancer services, neuroscience, orthopedics, women's health, and senior care.

The technology stack is conventional for a mid-size community health system: an electronic health record integrated with the MyChart patient portal for records access, appointment scheduling, pre-registration, and billing, supplemented by CMS-mandated price transparency tools and advanced surgical hardware including the da Vinci robotic surgical system and robotic-assisted platforms for partial and total knee and hip replacements. The system markets through its website provider directory, community health reports, a dedicated Men's Health Initiative, and a newsroom covering awards and leadership announcements.

Revenue is generated almost entirely through patient care services — acute care, outpatient clinics, emergency, surgical, rehabilitation, imaging, and laboratory — billed to commercial insurers, Medicare, Medicaid, and self-pay patients, with publicly disclosed payer-negotiated rates. The system is locally governed by a Board of Directors, has no parent company or disclosed institutional ownership, and maintains an affiliated partnership with Dardanelle Regional Medical Center. In 2025, Conway Regional was named AY's Best Hospital and Best Place to Have a Baby for the sixth consecutive year, and recognized as a Best Place to Work by Modern Healthcare and Arkansas Business.

Name

Conway Regional Health System

Legal name

Conway Regional Health System

Website

https://conwayregional.org

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Conway Regional Health System is a non-profit, integrated healthcare delivery network founded in 1921, serving north Central Arkansas through an acute care hospital, rehabilitation hospital, primary and specialty care clinics, and 35+ service lines including heart care, orthopedics, women's health, and cancer services.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

Nursing and Residential Care Facilities (623), Ambulatory Health Care Services (621), Home Health Care Services (621610), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Transitional Care Units (TCU) (HLAFAFAF), Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA), Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), After-Hours & Walk-In Primary Care Clinics (HLAFADAH), Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

Keywords

• Acute care services
• Primary care clinics
• Surgical services
• Rehabilitation services
• Emergency medical care

Headquarters

HQ city

Conway

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Acute care hospital services, outpatient clinics, emergency services, surgical services, rehabilitation, imaging, laboratory, and other clinical services billed through insurance or self-pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

Conway Regional Health System is an integrated, non-profit healthcare delivery network operating an acute care hospital with 8 operating rooms and 24 labor and delivery rooms, alongside a rehabilitation hospital, primary and specialty care clinics, imaging and laboratory services, and home health. It delivers more than 35 medical service lines spanning emergency, heart, cancer, neuroscience, orthopedics, labor and delivery, behavioral health, and senior care to residents of north Central Arkansas. The system also operates the MyChart patient portal and CMS-mandated price transparency tools for patient engagement and billing.

Product overview

Conway Regional Health System is an integrated healthcare delivery network established in 1921, providing complete health care services to north Central Arkansas communities. The system operates as a unified healthcare organization offering emergency and acute care, inpatient services including surgery with 8 operating rooms and 24 labor/delivery rooms, rehabilitation hospital, primary care and specialty physician practices, imaging/radiology, laboratory services, home health, and outpatient therapy. The system is recognized as Arkansas' Best Hospital by AY Magazine (2020-2025) and a Best Place to Work by Modern Healthcare and Arkansas Business. Services span Heart Care, Neuroscience, Orthopedics with robotic-assisted surgery, Cancer Services, Women's Health/Labor & Delivery, Behavioral Health, Rehabilitation, and comprehensive Primary and Specialty Care through multiple location types including Emergency Rooms, Primary Care Clinics, Specialty Care Offices, Imaging & Lab facilities, and Rehabilitation Hospital.

Differentiator

Problem solved

Functional benefit

Brands

• Conway Regional Rehabilitation Hospital: A rehabilitation hospital providing inpatient rehabilitation services, therapy, and patient care for patients recovering from illness, injury, or surgery.

Products and services

• Emergency Services 24/7 emergency department providing emergency medical care for acute conditions and urgent health situations for patients in north Central Arkansas.
• Heart Care Cardiovascular services including interventional cardiology, diagnostic testing, and cardiac rehabilitation programs for patients with heart conditions.
• Labor & Delivery Women's services including obstetrical care, gynecological services, and surgical services housed in the Barbara Harpe Nabholz Pavilion with 24 labor and delivery rooms for expectant mothers.
• Neuroscience Services Neurology services treating injuries of the brain and neurological system, including memory clinic services for patients with neurological conditions.
• Orthopedics Diagnosis, treatment, rehabilitation, and prevention of musculoskeletal injuries including bones, joints, ligaments, muscles, and nerves, incorporating robotic-assisted surgery capabilities.
• Surgery Services Surgical department with eight large operating rooms and advanced surgical equipment, including da Vinci robotic surgical system and bariatric surgery.
• Cancer Services Oncology services including diagnosis, treatment, and supportive care for cancer patients in north Central Arkansas.
• Rehabilitation Hospital Inpatient rehabilitation services for patients recovering from injuries, surgeries, or illness, with dedicated therapy centers.
• Primary Care Primary care clinics providing gateway access to Conway Regional Health System services, including family medicine and internal medicine.
• Imaging / Radiology Diagnostic imaging services including radiology, MRI, CT scans, and other imaging modalities for patient testing and diagnosis.
• Laboratory Services Clinical laboratory testing and diagnostic services supporting all hospital departments and outpatient care.
• Patient Portal (MyChart) Online patient portal allowing patients to access medical records, test results, schedule appointments, and manage their healthcare information.
• Home Health
• Behavioral Health Mental health services including behavioral health programs, counseling services, and senior behavioral health inpatient care for individuals 65 and older.
• Senior Health Healthcare services specifically designed for senior patients including senior behavioral health and senior health programs.
• Pain Management Minimally invasive interventional pain procedures and opioid medication management for chronic pain conditions.
• Sleep Services Diagnostic and treatment services for sleep disorders.
• Wound Healing Center Specialized treatment for chronic and non-healing wounds.
• Vascular Services Treatment of vascular conditions including circulatory disorders.
• Sports Medicine Sports injury prevention, treatment, and rehabilitation services for athletes and active individuals.
• Digestive Disease & Liver Care Gastroenterology services including diagnosis and treatment of digestive system and liver conditions.
• Lung Diseases Pulmonary services for respiratory conditions and lung diseases.
• Therapy Services Physical, occupational, and other therapy services for rehabilitation and recovery.
• Diabetes Care Diabetes education, management, and treatment services.
• Dermatology Skin care services including medical and surgical dermatology.
• Dental Services Oral health and dental care services including pediatric dentistry.
• Ear, Nose, & Throat Otolaryngology services for conditions affecting the ears, nose, and throat.
• Rheumatology Treatment of autoimmune and inflammatory conditions affecting joints and musculoskeletal system.
• Fitness Center Health and fitness facilities and programs for community members.

Quantifiable outcome

• Consecutive recognition as Arkansas' #1 Best Place to Have a Baby for 6 years (2020-2025) by AY Magazine
• +1 more outcomes

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Dardanelle Regional Medical CentercoreStrategic or Co-development PartnerAffiliated healthcare system providing expanded regional healthcare services. Both Conway Regional and Dardanelle Regional were recognized together among Arkansas' Best Places to Work in 2026.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CHI St. Vincent (CommonSpirit Health): Catholic non-profit hospital system operating multiple facilities across Arkansas, including central Arkansas. Comparable as a regional acute care delivery network with overlapping service lines, employed physician groups, and outpatient footprint.
• White River Health: Independent non-profit community health system serving north-central Arkansas from Batesville with a hospital, clinics, and outpatient services. Comparable as a similarly sized regional non-profit system facing analogous demographic and reimbursement dynamics.
• Arkansas Methodist Medical Center: Non-profit community hospital in Paragould, Arkansas providing acute care, primary care, and specialty services. Comparable as an independent, faith-affiliated regional hospital of similar scale serving a secondary Arkansas market.
• Washington Regional Medical System: Non-profit community health system based in Fayetteville, Arkansas, serving Northwest Arkansas with acute care, primary care, specialty, and outpatient services. Closely comparable in scale, mission, and service-line breadth to Conway Regional in another Arkansas region.
• North Arkansas Regional Medical Center: Non-profit regional medical center serving north-central Arkansas with acute care, primary care, and specialty clinics. Comparable to Conway Regional as a community-based, independent non-profit acute care provider in a similar Arkansas region.
• Baptist Health Medical Center-Conway: Acute care hospital operated by Baptist Health within Conway itself. The most direct local competitor to Conway Regional Medical Center, offering overlapping emergency, surgical, maternity, and specialty services in the same primary market.
• Baptist Health (Arkansas): Largest non-profit hospital system in Arkansas with multiple hospitals and clinics across the state, including facilities near Conway. Directly comparable as a multi-site regional/community health system competing for the same patient base in central Arkansas.

Broad incumbents

• Mercy Health (Arkansas): Large multi-state Catholic non-profit health system with hospitals and clinics in Northwest Arkansas and surrounding regions. Comparable as a faith-based community health system operating acute hospitals, primary care, and specialty services in secondary Arkansas markets.
• UAMS (University of Arkansas for Medical Sciences): Arkansas' only academic health sciences center, operating a tertiary hospital, clinics, and regional programs across the state. Comparable as a vertically integrated delivery system in Arkansas that competes for specialty referrals and high-acuity cases that community systems like Conway Regional might otherwise retain.

Regional players

• Arkansas Children's: Non-profit pediatric health system with hospitals and clinics across Arkansas including the state's only pediatric Level I trauma center. Comparable as a regional Arkansas non-profit provider competing for women/children service volume that overlaps with Conway Regional's maternity and primary care lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ConwayRegional
• LinkedInlinkedin.com/company/conway-regional-medical-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conway Regional Health System