Axiom Connected

What Axiom Connected does

Axiom Connected is a privately held, founder-led technology company that sells a modular Connected Warranty Ecosystem to enterprises in the automotive, insurance, and adjacent industries. The platform comprises five integrated products: MOXA for protection-product e-commerce, iungo for end-to-end warranty administration, COVI for customer-facing mobile engagement, Neesh for self-serve portal access, and Jurni for low-code workflow automation. The full stack can be deployed under a client's brand as a white-label or consumed à la carte by individual product, supporting protection products across vehicles, RVs, powersports, fleets, homes, electronics, and agtech assets. The company pursues a sales-led GTM with named enterprise customers including AAA Club Alliance, Carvana, AmTrust North America, and Allied, complemented by MOXA's 24/7 self-serve e-commerce flow targeting missed revenue at and after point of sale.

The company monetizes through a mix of subscription contracts, transaction fees on protection products sold through MOXA, platform licensing and white-label customization fees, and tech-services/staff augmentation via an "expandability" offering. It is SOC 2 Type 2, PCI DSS, CCPA, and GDPR compliant, and deploys across five offices — St. Louis HQ, Chicago, London, Warsaw, Bogotá, and Port Macquarie. Recognized in trade press with Dealers' Choice Diamond and Platinum Awards (2022) and the Informa Tech Automotive Awards (2021, including Future Dealer Product/Service of the Year for COVI), Axiom Connected has not disclosed any external funding rounds, parent-company relationship, or revenue figures, signaling a bootstrapped or founder-financed operating posture to date.

Name

Axiom Connected

Legal name

Axiom Connected LLC

Website

https://axiomconnected.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Axiom Connected is a privately held technology company that sells a modular Connected Warranty Ecosystem — MOXA, iungo, COVI, Neesh, and Jurni — to automotive OEMs, TPAs, insurance carriers, and financial institutions for selling and administering digital protection products across vehicles, homes, electronics, and other assets.

Ownership category

akta.pro rank

Product category

Warranty Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

OEM/Captive Warranty & Service Contract Programs (FSAJALAE)

akta.pro secondary industries

Consumer Electronics & Mobile Device Protection Plans (FSAJALAH), Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD), Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE)

Keywords

• Warranty administration software
• Protection product ecommerce
• Connected warranty platform
• Vehicle protection solutions
• Workflow automation software

Headquarters

HQ city

O Fallon

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Revenue (MOXA): MOXA generates recurring subscription revenue through its protection product e-commerce platform. With a subscription model, clients eliminate complicated cancellations and chargebacks while gaining a predictable recurring revenue stream month over month. The platform captures funds instantly via subscription.
2. E-Commerce Transaction Fees: MOXA enables protection product sales entirely online with transparent fulfillment. The platform captures missed revenue opportunities at and after point of sale through digital transactions. Revenue is generated per transaction processed through the platform.
3. Platform Licensing / White-Label: Axiom Connected offers private-label/white-label deployment of its entire ecosystem under client brands. This includes branded e-commerce sites (MOXA), branded portals (iungo), and branded mobile apps (COVI). Revenue is derived from platform licensing and customization fees.
4. Tech Services / Staff Augmentation: Axiom Connected provides tech services including reliable, talented team members for remote work augmentation. This 'expandability' model provides clients with skilled development, design, and technical personnel on an as-needed basis.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Axiom Connected provides a modular Connected Warranty Ecosystem comprising five software products: MOXA (e-commerce platform for protection products), iungo (warranty administration platform for orders, contracts, and claims), COVI (customer mobile app for asset and protection plan access), Neesh (self-serve portal), and Jurni (low-code workflow automation). The platform enables OEMs, TPAs, insurance carriers, and financial institutions to digitally sell, administer, and engage customers with protection products across multiple asset types including vehicles, RVs, powersports, homes, electronics, and commercial fleets, and is available as a full stack or individual modules.

Product overview

Axiom Connected offers a modular Connected Warranty Ecosystem comprised of five integrated products. MOXA is the e-commerce platform enabling online sales of protection products for any asset type (vehicles, RVs, powersports, home, electronics). iungo serves as the connected warranty platform for end-to-end administration of orders, contracts, and claims. COVI is the customer-facing mobile app providing asset access, protection plan management, and vehicle health monitoring with push notifications. Neesh delivers a self-serve portal for digital customer engagement. Jurni provides workflow automation for business processes. The ecosystem operates as a unified platform with private-label capability, allowing customers to use the entire stack or select modules à la carte.

Differentiator

Problem solved

Functional benefit

Brands

• MOXA: Protection Product E-Commerce Solution - allows customers to purchase and finance protection products for any asset type entirely online with conversion rates up to 12%.
• iungo
• COVI
• Neesh
• Jurni

Products and services

• Connected Warranty Ecosystem The first-ever Connected Warranty Ecosystem providing end-to-end solutions to sell coverage digitally, manage warranty business, and engage customers throughout the product lifecycle. Modular architecture enables clients to deploy the full stack or individual products à la carte.
• MOXA Protection Product E-Commerce Solution enabling businesses to sell protection products for any asset type (vehicles, RVs, powersports, home, electronics, commercial fleets) through a frictionless online transaction experience with reported conversion rates up to 12% (4x the industry average of 3%). Includes instant quiz-based product matching, customizable product building, subscription capture, and white-label branded deployment.
• iungo Connected Warranty Platform managing warranty business end-to-end, including orders, contracts, and claims. Supports multiple asset types, digital product configuration, CRM tracking of customer activity, and first notice of loss (FNOL) workflows. Integrates with connected tech for real-time vehicle and asset data ingestion.
• COVI Customer Ownership Mobile App giving customers mobile access to their assets, protection plans, and vehicle health via push notifications. Engages customers post-sale with service scheduling, claims status updates, intelligent ownership insights, and drives them back to the service network.
• Neesh Self-Serve Portal delivering a digital management experience that connects, engages, and educates modern consumers, giving customers power to manage their protection plans entirely online with transparency and control.
• Jurni Workflow Automation Platform automating business processes including first notice of loss (FNOL), claim adjudication, agent onboarding, and custom rating flows. Low-code workflow builder transforms manual processes into clear, automated workflows that adapt to business requirements.
• Tech Services (Staff Augmentation / Expandability) Remote team augmentation service branded as 'expandability', providing clients with reliable, talented development, design, and technical personnel on an as-needed basis to extend in-house teams without expanding fixed cost.
• Marketing Strategy Services Digital-first marketing agency offering strategy, implementation, and launch support to clients, functioning as an outsourced marketing department across campaigns for protection product brands.

Quantifiable outcome

• Conversion rates up to 12% — 4x higher than the industry average of 3% (MOXA platform)
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• SiriusXMcoreGTM or Marketing Partner · 25 July 2023Axiom Connected integrated SiriusXM's Platinum Plan subscription as a rewards and benefits offering within its protection product ecosystem. Eligible customers who purchase auto protection products via MOXA receive a complimentary three-month SiriusXM Platinum Plan subscription. This partnership elevates the ownership experience by combining protection with audio entertainment, expanding reach to more auto buyers and adding tangible pre-owned vehicle customer value.
• AAA Club AlliancecoreTechnology or IntegrationAAA Club Alliance deployed Axiom Connected's MOXA e-commerce platform to enable members to purchase warranty protection entirely online. AAA's CEO noted that working with Axiom Connected introduced a new way of purchasing warranty protection, proving to be an entirely untapped market with inspiring results. Axiom Connected has partnered with AAA to grow and adapt products to members' needs.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Assurant: Assurant is a major global provider of extended service contracts, warranty programs, and protection products for automotive, mobile, and connected devices. It is a broad incumbent with overlapping OEM, carrier, and TPA relationships that compete with Axiom's protection product ecosystem at scale.
• Solera Holdings: Solera provides automotive software for claims, estimating, and warranty administration to insurers, OEMs, and dealers globally. It overlaps with Axiom's iungo and connected warranty workflows within the automotive vertical.
• Guidewire Software: Guidewire is the leading insurance core platform vendor for claims, underwriting, and policy administration. Insurance carriers running on Guidewire represent both competitors (for end-to-end administration) and potential integration partners for Axiom's iungo and COVI layers.

Direct peers

• CarShield: CarShield is a major direct-to-consumer extended vehicle protection plan provider. It is comparable to Axiom's MOXA in selling vehicle protection products online, but focuses on consumer-facing marketing rather than the B2B platform business model.
• Endurance Warranty: Endurance is a direct-to-consumer extended auto warranty provider with a digital sales motion. It overlaps with Axiom's MOXA e-commerce capability for vehicle protection plans and competes for the same pool of consumers shopping online for coverage.
• PMSI / Veritas Warranty: Veritas (formerly PMSI-related warranty programs) is an administrator of vehicle service contracts and warranty programs for OEMs, dealers, and lenders. It is a direct competitor to Axiom's iungo platform for warranty administration outsourcing.

Emerging players

• Sureify: Sureify is an insurtech platform enabling lifetime customer engagement, policy servicing, and digital protection products for insurance carriers. It overlaps with Axiom's Neesh portal and COVI mobile engagement capabilities serving insurance carriers.
• Trellance (CU\*Answers Warranty): Trellance provides technology and warranty administration services to credit unions and financial institutions, including extended warranty programs. It overlaps with Axiom's banking/financial institution segment and warranty administration workflows.
• Snapsheet: Snapsheet provides digital claims management and appraisal technology for insurance carriers, including FNOL and claim adjudication workflows. It overlaps with Axiom's Jurni workflow automation and iungo claims handling capabilities.
• Cars Protection Plus: Cars Protection Plus is an F&I product provider offering vehicle service contracts, GAP, and ancillary protection products through dealer networks. It competes with Axiom's MOXA-enabled digital protection product sales into dealer and OEM channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/axiomconnected
• Facebookfacebook.com/axiomconnected

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Axiom Connected