Raksystems

What Raksystems does

Raksystems, now operating under the Sustera brand, is a Finnish privately held professional services firm founded in 1989 and headquartered in Helsinki/Vantaa, with 251-500 employees. The company provides property condition inspections and broader building consultancy services for both residential consumers (home buyers, sellers, and homeowners) and business clients (property managers, real estate investors, construction companies). Its core offering is the asuntokaupan kuntotarkastus, a standardized property condition inspection conducted by a nationwide network of local inspectors following Finnish industry guidelines and an ISO 9001-certified quality management system. The company has conducted over 150,000 inspections cumulatively across Finland and is linked to the Kauppaturva hidden defect insurance product, where the inspection report is valid for eight months.

The service portfolio extends well beyond the core inspection into a modular set of professional services: energy certificates, moisture mapping, asbestos and hazardous substance surveys, thermal imaging, air tightness testing, radon measurement, indoor air quality investigations, and apartment area measurement for residential clients. For commercial clients, the portfolio includes condition assessments with long-term maintenance plans (PTS), due diligence services, energy audits and ongoing energy management, construction project management and supervision, EU taxonomy advisory, carbon footprint and emissions accounting services, and property management consulting. The company also offers KotiApp, a homeowner-facing digital application that extends the customer relationship beyond the single inspection event.

Revenue is generated primarily through unit-priced professional service fees, with pricing varying by property location, age, and type, supplemented by quote-based commercial engagements. Go-to-market combines a direct field sales model delivered by the nationwide local inspector network, an online self-service booking portal (ajanvaraus.sustera.fi), and a phone-based service center. Marketing is executed through content marketing, segmented email newsletters, and active social media presence on LinkedIn, Facebook, Instagram, and YouTube. The company holds ISO 9001 and ISO 14001 certifications and has pursued acquisitions (HSSR in 2019 and Suomen Radonhallinta Oy in 2020) and external growth funding (Trill Impact, 2022) to broaden its capability set and sustainability advisory positioning.

Name

Raksystems

Legal name

Sustera Finland

Website

https://raksystems.fi

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sustera (formerly Raksystems) is a Finnish privately held building consultancy providing property condition inspections and related advisory services for residential consumers and commercial property owners, with a nationwide network of local inspectors across Finland.

Ownership category

akta.pro rank

Product category

Building Inspection and Property Assessment Services

NAICS

Building Inspection Services (541350), Testing Laboratories and Services (54138), Environmental Consulting Services (541620)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Engineering Services (8711)

akta.pro primary industry

Insurance Replacement Cost & Damage/Loss Valuation (BPAJAKAL)

akta.pro secondary industries

Radon Risk Screening & Testing (Real Estate Transactions) (EUAHAEAG), All Appropriate Inquiries (AAI) & ASTM Phase I ESA (EUAHAEAA)

Keywords

• Building condition inspection
• Property assessment services
• Energy certification
• Real estate due diligence
• Construction consulting

Headquarters

HQ city

Helsinki

HQ country

Finland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Building Condition Inspection Services: One-time professional service fees for property condition inspections (kuntotarkastus) for residential and commercial properties. Pricing varies based on property location, age, and type.
2. Expert Opinions and Research Services: Additional professional services including expert opinions, condition studies, air tightness measurements, thermal imaging, radon measurement, and other specialized building inspections.
3. Energy and Lifecycle Services: Energy consulting services for businesses including energy audits, energy management, lifecycle planning, and energy calculations/simulations.
4. Property Management Consulting: Property management consulting, technical management, and property tax investigations for business clients.
5. Environmental and Sustainability Services: EU taxonomy services, carbon footprint services, sustainability reporting, and environmental certifications for properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Raksystems (now operating as Sustera) provides property condition inspection and building assessment services in Finland. The company conducts on-site building condition inspections (kuntotarkastus) for real estate transactions, long-term maintenance planning (PTS) for commercial properties, and a portfolio of specialized services including energy certification, moisture mapping, asbestos surveys, thermal imaging, air tightness testing, radon measurement, and indoor air quality investigations. For corporate clients, the portfolio extends to construction management and supervision, energy management, EU taxonomy advisory, emissions accounting, and carbon footprint assessments.

Product overview

Raksystems (now operating as Sustera) is a professional services company offering a comprehensive portfolio of property inspection, assessment, and advisory services for both residential (Kodit) and commercial (Yritykset) clients. The core offering includes property condition inspections (kuntotarkastus) for real estate transactions and condition assessments with long-term maintenance planning (kuntoarvio ja PTS) for commercial properties. These core services are supplemented by specialized modules including energy certification, moisture mapping, asbestos surveys, thermal imaging, air tightness testing, radon measurement, and indoor air quality investigations. For corporate clients, the portfolio extends to construction management and supervision services, energy management, sustainability and environmental compliance services (EU taxonomy, emissions accounting, carbon footprint), and environmental certifications. The company operates an ISO 9001-certified quality management system and has conducted over 150,000 inspections in Finland.

Differentiator

Problem solved

Functional benefit

Products and services

• Asuntokaupan kuntotarkastus (Real Estate Transaction Condition Inspection)

Quantifiable outcome

• Kuntotarkastusraportti valid for 8 months for hidden defect insurance (Kauppaturva)

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• WSP: Global professional services consultancy with a Finland practice covering building services, property advisory, and environmental consulting. Competes with Sustera in commercial building due diligence and sustainability services from a much larger, multi-sector platform.
• Ramboll: Global engineering, architecture, and consulting firm with substantial operations in the Nordics including Finland. Overlaps with Sustera on building services, due diligence, and sustainability consulting but operates at much greater scale and across multiple sectors.
• AFRY: Nordic engineering and design consultancy (formerly Pöyry and ÅF) with significant Finnish operations. Comparable to Sustera in building services and sustainability advisory, though AFRY operates across energy, infrastructure, and industrial markets at global scale.
• Sweco: Nordic-headquartered engineering, design, and consulting firm with significant presence in Finland. Comparable to Sustera in building services, energy, and structural advisory but serves a much broader market including infrastructure and industrial clients.

Direct peers

• Vahanen: Finnish building services and engineering firm offering building condition assessments, renovation planning, and structural inspections for residential and commercial real estate. Directly comparable to Sustera in core property condition inspection work and the Finnish institutional client base.
• Sitowise: Finnish infrastructure and built-environment consulting firm providing building services, structural engineering, and property advisory work. Comparable to Sustera in serving the same Finnish commercial and residential real estate customers with technical building expertise.
• Granlund: Finnish building services engineering firm specializing in MEP, energy, and lifecycle services for properties. Overlaps directly with Sustera's energy audits, energy management, lifecycle planning, and condition assessment offerings for the Finnish real estate market.
• AINS Group: Finnish engineering and consulting group covering building services, structural engineering, and property advisory. Competes with Sustera in technical building assessments, due diligence, and renovation planning for Finnish commercial and residential clients.
• Kiwa (formerly Inspecta): International testing, inspection, and certification (TIC) company operating in Finland following its acquisition of Inspecta. Directly comparable to Sustera in third-party inspection, certification, and compliance services for buildings and industrial assets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UClTyqPVhr8oejPnau6EpyxA
• Facebookfacebook.com/SusteraFinland
• LinkedInlinkedin.com/company/susterasuomi
• Instagraminstagram.com/susterafinland
• Xx.com/raksystems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raksystems