Australian Digital Health Agency

Name

Australian Digital Health Agency

Legal name

Australian Digital Health Agency

Website

https://digitalhealth.gov.au

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

National Digital Health Infrastructure

NAICS

Administration of Public Health Programs (92312)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA)

akta.pro secondary industries

Patient Intake, Digital Registration & eForms (HLACAEAF), Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ), Health Technology Assessment (HTA) & Reimbursement Policy Bodies (HLAJACAF)

Keywords

• National digital health infrastructure
• Electronic health records
• Electronic prescribing platform
• Health information exchange
• Healthcare interoperability standards

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Federal Government Funding: The Agency is a corporate Commonwealth entity funded primarily through federal budget appropriations. The Albanese government increased total resourcing from $486.6 million to $517.8 million in the 2026-27 federal budget. Expenses were projected at $424.9 million for 2026-27. However, budget papers reveal a sharp drop-off in ADHA program funding after 2027-28, with projected expenses falling from $424.9 million to just $92 million by 2028-29, raising concerns about time-limited transformation funding versus ongoing baseline resourcing.

Go-to-market motion3 records

Distribution channels9 records

Marketing channels13 records

Core offering

The Australian Digital Health Agency (ADHA) is a corporate Commonwealth entity that develops and operates Australia's national digital health infrastructure. Its core offerings include My Health Record (a secure online summary of patient health information), Electronic Prescriptions, Telehealth services, the 1800MEDICARE mobile app, Health Connect Australia (national health information exchange), Provider Connect Australia, the Healthcare Identifiers Service, Digital Health Standards (FHIR-based), and the National Clinical Terminology Service. All services are provided free of charge to end users and funded by federal government appropriations.

Product overview

The Australian Digital Health Agency operates a comprehensive national digital health infrastructure platform rather than a single product. The core offerings include My Health Record (a secure online health summary), Electronic Prescriptions (digital prescription delivery), Telehealth (remote consultations), and the 1800MEDICARE mobile app. These integrate with Health Connect Australia (national health information exchange), Provider Connect Australia (provider directory services), and Healthcare Identifiers Service (identity management). Supporting infrastructure includes Digital Health Standards (FHIR-based interoperability framework), National Clinical Terminology Service, Cyber Security services, and the Digital Health Implementer Hub for vendor connectivity. The National Digital Health Strategy (2023-2028) guides delivery of four key outcomes: digitally enabled, person-centred, inclusive, and data-driven healthcare. The ecosystem serves all Australians including consumers, healthcare providers, software vendors, and government agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• My Health Record A secure online summary of key patient health information including pathology reports, diagnostic imaging, immunisations, medications, hospital discharge summaries, and specialist letters. Available to all Australians and their healthcare providers anytime, including emergencies. Privacy controls allow individuals to manage access.
• Electronic Prescriptions A digital alternative to paper prescriptions sent via SMS or email using a unique QR barcode token. Includes Active Script List (ASL) for managing multiple medications. Over 219 million electronic prescriptions have been issued since May 2020.
• Telehealth Phone or video consultations between patients and healthcare providers. Between 13 March 2020 and 31 July 2022, 118.2 million telehealth services were delivered to 18 million patients by over 95,000 practitioners.
• 1800MEDICARE App A secure mobile application for iOS and Android providing consumer access to My Health Record, electronic prescriptions, Active Script List, pathology results, symptom checker, emergency contacts, and Medicare/pharmaceutical service information. Downloads exceeded 1 million in 2026.
• Health Connect Australia A national health information exchange program enabling secure, real-time sharing of health information between healthcare participants across settings. Includes the Provider Directory (970,000+ providers), National Digital Health Authorisation Service, and National Diagnostic Image Access capabilities.
• Provider Connect Australia A service allowing healthcare organisations to enter their information once and share it with nominated organisations, the National Health Services Directory, and the Health Connect Australia Provider Directory, reducing duplication and enhancing interoperability.
• Healthcare Identifiers Service A national system for uniquely identifying healthcare providers (HPI-I), organisations (HPI-O), and individuals (IHI) to ensure the right health information is associated with the right person at point of care.
• Cyber Security Protection of health information and digital health infrastructure from cyber threats. Includes the Cyber Security Strategy 2022-2025, security fundamentals guidance, training and support for healthcare providers, and cyber security alerts.
• Digital Health Standards The National Framework for Digital Health Standards enables consistent health information exchange and interoperability between systems. Includes FHIR standards, the National Clinical Terminology Service (SNOMED CT-AU, AMT), the Standards Academy, and the Standards Catalogue.
• Digital Health Implementer Hub A streamlined platform for health services and software vendors to connect to Australia's digital health infrastructure. Provides developer guides, conformance information, and support, targeting reduction of software conformance timelines to approximately one month.
• National Digital Health Strategy A 5-year national plan (2023-2028) setting the vision and pathway for Australia's digital health future. Focused on four outcomes: digitally enabled, person-centred, inclusive, and data-driven healthcare, delivered collaboratively with Commonwealth, state, and territory governments.

Quantifiable outcome

• 219+ million electronic prescriptions issued since May 2020 by over 85,958 prescribers
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability6 records

Feature12 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Australian Healthcare Ecosystem (National Framework)coreStrategic or Co-development Partner · 21 May 2026The National Framework for Digital Health Standards was launched to improve interoperability across Australia's healthcare sector, developed in collaboration with healthcare providers, software industry, governments, and consumers. It standardises terminology, supports emerging technologies like AI and genomics, and facilitates health report sharing through My Health Record.
• National Clinical Governance Committee for Digital Health (NCGC-DH)coreStrategic or Co-development Partner · 27 March 2026A new National Clinical Governance Committee formed under ADHA to oversee AI, virtual care, and telehealth safety in healthcare settings. Chaired by ADHA Chief Clinical Adviser Dr. Amandeep Hansra. Supported by expert advisory groups including the Therapeutic Goods Administration (TGA) and Australian Commission on Safety and Quality in Health Care. Three priority areas: safe My Health Record access, quality in virtual care, and safe AI implementation.
• RANZCR (Royal Australian and New Zealand College of Radiologists)coreStrategic or Co-development Partner · 1 January 2025ADHA, working in partnership with RANZCR, advanced discovery activities in 2025 for a national medical imaging access capability under Health Connect Australia's National Diagnostic Image Access Project. The initiative aims to enable timely and secure access to diagnostic images at point of care, discovery of prior imaging locations, and interoperability across public and private sector image repositories.
• Sparked (FHIR Accelerator)coreStrategic or Co-development Partner · 1 June 2023Sparked is Australia's first FHIR Accelerator, launched mid-2023, to enhance digital health standards and interoperability. It represents a broad coalition across the healthcare ecosystem including consumers, carers, clinicians, healthcare organisations, funders, policymakers, researchers, and technology partners working together to enable secure, interoperable data sharing.
• Royal Australian College of General Practitioners (RACGP)coreStrategic or Co-development PartnerRACGP is an active partner in the Sparked initiative, participating through working groups and organisational consultations to develop AUcdi, AUeReqDI, and Patient Summary tools for standardised clinical information exchange using FHIR standards. FHIR already supports the Australian Immunisation Register and National Cancer Screening Registry, with future applications including hospital discharge summaries and Chronic Condition Care Plans.
• Healthcare Identifiers Service / Services AustraliacoreTechnology or IntegrationADHA leverages the national Healthcare Identifiers Service (managed by Services Australia), which contains information on 970,000+ healthcare providers, as a foundational data source for the Health Connect Australia Provider Directory. In 2026 (subject to government decision), ADHA is expected to assume responsibility as Healthcare Provider Directory (HPD) Operator.
• Provider Connect Australia (PCA)coreTechnology or IntegrationProvider Connect Australia allows healthcare organisations to register and maintain their information once and share it with nominated organisations, the NHSD, and the Health Connect Australia Provider Directory, ensuring consistency, reducing duplication, and enhancing interoperability across the ecosystem.
• Commonwealth, State and Territory Governments (Intergovernmental)coreStrategic or Co-development PartnerThe National Digital Health Strategy 2023-2028 and Health Connect Australia are produced collaboratively and agreed by Australia's Commonwealth, state, and territory governments under the Intergovernmental Agreement on National Digital Health 2023-2027. The strategy and roadmap are informed by detailed consultations with patients, consumers, carers, healthcare providers, industry, organisations, and innovators.
• Justice Health NSWminorStrategic or Co-development PartnerJustice Health NSW implemented the Single Digital Patient Record system, replacing multiple legacy systems across health facilities in New South Wales, integrated with national digital health infrastructure.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AuDigitalHealth
• YouTubeyoutube.com/user/eHealthAus
• Facebookfacebook.com/AuDigitalHealth
• LinkedInlinkedin.com/company/12904484

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

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Frequently asked questions about Australian Digital Health Agency