Research Connect

What Research Connect does

Research Connect is a private fieldwork and data collection firm founded in 2019 and headquartered in Wilmington, Delaware, that recruits hard-to-reach participants—primarily verified healthcare professionals across 20+ medical specialties and senior B2B decision-makers—for market research agencies and corporate clients. Its service portfolio spans qualitative research (focus groups, ethnography, IDIs, mystery shopping, usability testing), quantitative research (central location testing, product placement, PAPI/CATI/CAWI/WATI surveys), and online research (online surveys, bulletin boards, online focus groups, MROCs), delivered across 45+ countries and 6 continents with offices in Wilmington, New York City, and London.

The firm's underlying asset is a technology-driven participant recruitment platform backed by three proprietary panels: a Consumer Panel, a Healthcare Panel covering 22+ medical specialties with 100% verified physicians and patients, and a B2B Panel of 1.5 million verified executives. Revenue is generated through professional services engagements priced via a custom quote-based, project-by-project model, with a guaranteed 2-hour RFQ response time and first-project programming offered free as a customer acquisition incentive. GTM is enterprise field sales targeting top market research agencies and Fortune 500 corporations, with named clients including Amazon, Google, Pfizer, Uber, Target, Twitter, Whole Foods, Burger King, GE, NFL, and Nest.

Name

Research Connect

Legal name

Research Connect LLC

Website

https://research-connectllc.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Research Connect is a private US-based fieldwork and data collection firm that recruits verified healthcare professionals and B2B executives for market research agencies and Fortune 500 clients across 45+ countries, using a quote-based professional services model.

Ownership category

akta.pro rank

Product category

Market Research Services

NAICS

Marketing Research and Public Opinion Polling (54191), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Management Consulting Services (8742), Services-Commercial Physical & Biological Research (8731)

akta.pro primary industry

Social & Digital Insights (Social Listening, Online Community Research) (MPAAALAK)

akta.pro secondary industry

Industry & Sector Research (Syndicated/Custom) (BPAHALAE)

Keywords

• Market research services
• Data collection services
• Healthcare research
• B2B research
• Fieldwork services

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Market Research Services: Professional services revenue generated through providing fieldwork, data collection, and participant recruitment services to market research agencies and corporate clients. Services are priced via custom quotes based on project scope, methodology, and geographic reach.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Research Connect provides global market research fieldwork and data collection services, specializing in recruiting verified healthcare professionals, B2B executives, and consumer participants across 45+ countries. The firm delivers qualitative research (focus groups, ethnography, in-depth interviews, mystery shopping, usability testing), quantitative research (central location testing, product placement, PAPI/CATI/CAWI/WATI surveys), and online research (online surveys, bulletin boards, online focus groups, MROCs) to market research agencies and enterprise clients. Services are priced through custom RFQ-based quotes with a two-hour response guarantee, supported by a proprietary verified panel database of 1.5M+ executives and 100% verified physicians and patients.

Product overview

Research Connect is a globally-operating fieldwork and data collection firm offering a comprehensive suite of market research services. The portfolio comprises three primary research methodologies (Qualitative Research, Quantitative Research, and Online Research) with specialized domain expertise in Healthcare Research, B2B Research, and Consumer Research. Service delivery is supported by proprietary panels (Consumer Panel, Healthcare Panel with 22+ medical specialties, and B2B Panel with 1.5M+ verified executives), CATI telephone survey capabilities, expert moderation services, and mystery shopping. The company operates across 45+ countries and 6 continents, combining technology-driven recruitment with professional research expertise to connect brands with hard-to-reach audiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Qualitative Research Qualitative research services covering Focus Group Discussions, Ethnography, In Depth Interviews, Dyads/Triads, Mystery Shopping, and Usability Testing to explore consumer attitudes and behaviors for market research agencies and enterprise clients.
• Quantitative Research Quantitative research services including Central Location Testing, Product Placement, and PAPI/CATI/CAWI/WATI survey methodologies delivering measurable statistical insights for market research agencies and enterprise clients.
• Online Research Digital research solutions including Online Surveys, Bulletin Boards, Online Focus Group Discussions, and Online Community (MROCs) for scalable remote data collection across multiple geographies.
• Healthcare Research Specialized recruitment and data collection targeting healthcare professionals (specialists, GPs, pharmacists, nurses, healthcare assistants) and patients across 22+ medical specialties including cardiology, oncology, neurology, dermatology, and general surgery.
• B2B Research Business-to-business research targeting executives, decision-makers, ITDMs, BDMs, and C-suite professionals (CEO, CFO, CIO, CCO) for enterprise-level insights and expert interviews.
• Consumer Research Consumer-focused research covering attitudes, loyalty, usage patterns, and purchasing behaviors across diverse demographic segments including millennials, parents, teenagers, HNI, pet owners, luxury product owners, and online shoppers.
• Mystery Shopping Mystery shopping services to evaluate customer experience, service quality, and compliance across retail and service environments through anonymous shopper engagements.
• Hybrid Research Hybrid research solutions combining qualitative, quantitative, and online methodologies within a single integrated study design for multi-mode data collection.

Quantifiable outcome

• Quote within 2 hours guarantee for RFQ submissions
• +1 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• CINT: CINT is a global panel infrastructure and sample provider connecting researchers with consumer and B2B audiences worldwide. It competes with Research Connect on panel-based sample supply and online survey fieldwork.
• Prolific: Prolific is an online research platform providing verified participant recruitment for academic and commercial studies, with strong focus on participant quality. It overlaps with Research Connect's online survey and verified participant recruitment capabilities.
• Dynata: Dynata is one of the world's largest first-party data and insights platforms, offering B2B and consumer panels, survey programming, and fieldwork services. It is a direct competitor across virtually all of Research Connect's core service lines at a much larger scale.
• Toluna: Toluna operates a global consumer panel and end-to-end market research platform supporting surveys, qualitative, and panel-based insights. It competes directly with Research Connect's consumer panel, online survey, and MROC capabilities.
• Critical Mix: Critical Mix is a global data collection and insights firm offering online sample, survey programming, and qualitative research services to market research agencies and enterprises. It is a direct competitor in fieldwork, B2B/consumer panels, and full-service project delivery.
• M3 Global Research: M3 is a healthcare-focused market research firm providing access to verified physicians and healthcare professionals globally, including the InCrowd platform for rapid B2B healthcare insights. It is a direct peer in healthcare professional recruitment and clinical market research.
• Fieldwork Network: Fieldwork Network is a qualitative market research fieldwork firm providing focus group facilities, recruitment, and moderation services across multiple US and international markets. It overlaps directly with Research Connect's qualitative research, hosting, and recruitment offerings.
• Schlesinger Group: Schlesinger Group is a global market research data collection firm offering qualitative, quantitative, and panel-based fieldwork services across healthcare, consumer, and B2B verticals. It is the closest direct competitor to Research Connect in both service breadth and hard-to-reach audience recruitment.

Broad incumbents

• Ipsos: Ipsos is one of the world's largest market research and analytics firms, operating across consumer, healthcare, B2B, and public sector research. It is a broad incumbent whose healthcare and B2B research practices often rely on or compete with niche fieldwork firms like Research Connect.
• Kantar: Kantar is a global market research and consulting firm with extensive consumer, retail, and brand research operations. As a broad incumbent, it competes for the same enterprise clients and frequently sources fieldwork and panel services from firms comparable to Research Connect.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/research-connect-usa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Research Connect