What FACEBANK does

FACEBANK INTERNATIONAL CORP is a Puerto Rico-chartered International Banking Entity headquartered in Guaynabo, Puerto Rico, founded in 2006 and operating with 51-100 employees. The bank runs a digital-first, full-service retail and commercial banking franchise centered on its Banca Online web platform and the 'Tu Cuenta Dólar FACEBANK' mobile application, the latter developed in partnership with Findo (SIFT S.A.) and featuring QR-code onboarding, AI-based identity verification, machine-learning-driven fraud detection, and alternative credit scoring aimed at underbanked users.

The product set spans deposit accounts (checking, professional, minor, and beneficiary accounts), Mastercard-branded credit cards, personal and back-to-back loans, mortgage origination (channeled through wholly-owned subsidiary Florida Home Trust, which lends to foreign nationals in Dade, Broward, and Palm Beach counties of Florida since 2002), bank guarantees (including property purchase guarantees), and corporate accounts with back-to-back credit facilities. Operational technology includes a real-time Federal Reserve connection for instant domestic wire transfers, multi-currency international wires, a SecurLock card-control utility, and free access to over 1,113 ATMs through the Presto/Publix network. The bank emphasizes proactive, personalized customer service (CSRs who reach out to clients) and ships physical card stock and checkbooks internationally at no cost.

FACEBANK's revenue model combines recurring account-related and interchange/credit economics with transaction-based fees from wire transfers, bill payments, loan origination (including a niche foreign-national US mortgage book), and bank guarantees. Distribution is fully digital (web, mobile app, direct CSRs) with physical reach delivered via the Presto ATM partnership and international shipping. The bank holds a DBRS-Morningstar risk rating and is a member of the Bankers Association of Puerto Rico; it is not FDIC-insured.

Name

FACEBANK

Legal name

FACEBANK INTERNATIONAL CORP

Website

https://facebank.pr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

FACEBANK is a Puerto Rico-chartered International Banking Entity (founded 2006, 51-100 employees) offering digital-first retail and commercial banking — accounts, credit cards, loans, wire transfers, and bank guarantees — to consumers, businesses, and foreign nationals in Florida.

Ownership category

akta.pro rank

Product category

International Banking

NAICS

Commercial Banking (522110)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Digital Banking & Neobank Platforms (BPAMAFAD)

akta.pro secondary industries

Cross-border/Remittance Neobanks (FSABAFAH), Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

Keywords

• International banking
• Digital banking services
• Consumer lending
• Mortgage loans
• Bank guarantees

Headquarters

HQ city

Guaynabo

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Checking/Savings Accounts: Banking accounts including checking accounts, professional accounts, accounts with beneficiaries, and accounts for minors. Revenue derived from account maintenance and transaction fees.
2. Credit Cards: Mastercard credit cards including Platinum card with cash advance capabilities deposited directly to customer accounts.
3. Personal Loans (Back-to-Back): Back-to-back personal loans offered to individuals.
4. Mortgage Loans: Mortgage loans primarily for foreign nationals purchasing homes in Florida, facilitated through subsidiary Florida Home Trust in Dade, Broward, and Palm Beach counties since 2002.
5. Bank Guarantees: Transaction guarantees and bank guarantees for property sales and other transactions.
6. Business Accounts and Loans: Corporate banking services including business accounts and back-to-back loans for business clients.
7. Wire Transfers: Domestic and international wire transfer services with real-time processing for USD domestic transfers and multi-currency support for foreign transfers.
8. Bill Payments: Utility and recurring payment services processed through online banking.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

FACEBANK is an International Banking Entity that provides personal and business banking services — checking/savings accounts, Mastercard credit cards, personal and mortgage loans (including mortgages for foreign nationals in Florida via Florida Home Trust), bank guarantees, and wire transfers — delivered through its digital "Banca Online" platform and the "Tu Cuenta Dólar FACEBANK" mobile app. It targets a global customer base while operating under Puerto Rico banking regulations and offering a local US bank experience.

Product overview

FACEBANK is a digital-focused international bank headquartered in Puerto Rico since 2006, offering a unified banking platform centered on its Banca Online (online banking) system alongside a portfolio of deposit accounts (Cuentas Bancarias), credit products (Créditos including credit cards, personal loans, and mortgages), bank guarantees (Garantías Bancarias), and corporate/business banking services (Cuentas Para Empresas). The bank extends its reach through subsidiary Florida Home Trust for U.S. mortgage lending and via the 'Tu Cuenta Dólar FACEBANK' mobile app developed by Findo. Additional services include SecurLock card protection, wire transfer capabilities in USD and foreign currencies, and access to the Presto ATM network. The offering operates as a single integrated banking platform with multiple service channels (web, mobile app, online banking for personal and corporate users).

Differentiator

Problem solved

Functional benefit

Brands

• Florida Home Trust: Wholly-owned subsidiary specializing in mortgage loans for foreign nationals purchasing homes in Dade, Broward, and Palm Beach counties, Florida.
• Tu Cuenta Dólar FACEBANK

Products and services

• Cuentas Bancarias (Personal Banking Accounts) Checking and savings accounts for individual consumers, including accounts for professionals, accounts with beneficiary designations, and guardian-managed accounts for minors. Includes automatic check printing and mailing, automatic credit card payments, and remote digital check deposits.
• Créditos (Consumer Credit Products) Consumer credit products including Mastercard credit cards with cash advance capabilities, back-to-back personal loans, and mortgage loans (the latter primarily originated through subsidiary Florida Home Trust in Florida).
• Garantías Bancarias (Bank Guarantees) Transaction guarantees and bank guarantees for property sales (Garantía Compra-Venta de Bienes) and other commercial transactions, providing security for buyers and sellers.
• Cuentas Para Empresas (Business Banking) Corporate banking services including business accounts, corporate online banking (Empresas portal), and back-to-back credit facilities tailored for enterprises. Designed for payroll processing and multi-level authorization needs.
• Banca Online (Online Banking Platform) Web-based digital banking platform providing 24/7 account access, electronic transfers between own and third-party accounts, checkbook/debit/credit card requests, consolidated product information, bill payments, additional account opening, stop payments, bank references, and international check deposits.
• Wire Transfers (Domestic and International) Domestic wire transfers processed in real time via Federal Reserve connection and international wire transfers in major world currencies, with automated email confirmations.
• Florida Home Trust (Mortgage Lending for Foreign Nationals) Wholly-owned subsidiary specializing in mortgage loans for foreign nationals purchasing residential property in Dade, Broward, and Palm Beach counties, Florida.

Quantifiable outcome

• Zero foreclosed properties - unique among regional banks of similar size
• +1 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Findo (SIFT S.A.)coreTechnology or IntegrationTechnology partner developing the 'Tu Cuenta Dólar FACEBANK' mobile application. Findo provides the digital onboarding platform with identity validation modules, profile verification, and algorithm-based fraud detection for customer account opening.
• Presto (Publix Supermarkets)coreChannel Partner/ Reseller/ DistributorATM network partnership providing FACEBANK customers with free access to over 1,113 ATMs nationwide through Presto, a chain owned by Publix Supermarkets.
• Florida Home TrustcoreOthersWholly-owned subsidiary of FACEBANK specializing in mortgage loans for foreign nationals purchasing homes in Florida. Operates in Dade, Broward, and Palm Beach counties since 2002.
• DBRS-MorningstarminorOthersOne of the largest credit rating agencies in the world that performs risk rating evaluations for FACEBANK.
• Bankers Association of Puerto RicominorOthersFACEBANK is a member of the Bankers Association of Puerto Rico, a non-profit organization representing commercial banks of Puerto Rico before government, legislative, and executive forums.
• Federal Reserve SystemcoreTechnology or IntegrationReal-time connection to the Federal Reserve system enabling instant domestic wire transfers for FACEBANK customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FACEBANK