What eVoice does

eVoice is a cloud-based virtual business phone system sold primarily to small businesses, freelancers, and startups in the United States and Canada. The service is operated by J2 Web Services, Inc., a subsidiary of Ziff Davis, Inc., and has been providing VoIP-based business communications since the early 2000s. Its core product is a hosted virtual PBX that delivers local, toll-free, and international phone numbers; auto-attendant call routing; voicemail; voicemail-to-text transcription (outsourced to third-party human operators); call recording; SMS/MMS messaging; virtual fax; web and audio conferencing; and a LIVE Receptionist add-on that routes inbound calls to a team of professional human receptionists. Underlying technology is a cloud-native VoIP stack with mobile and web clients for iOS, Android, and browser access, integrated with US messaging regulatory infrastructure including 10DLC registration and The Campaign Registry for compliant business SMS.

The business model is a software-as-a-service subscription sold through a self-serve, product-led growth funnel at signup.evoice.com, supplemented by a phone-based sales motion for accounts with six or more users. Pricing is anchored by an Elite plan at $14/month (or $144/year, billed annually) that includes three phone numbers, unlimited US/Canada calling, and the core feature set, with add-on modules (Call Recording, Unlimited Messaging, Voicemail Transcription beyond 40/month, Professional Greetings, additional extensions and auto-attendants) and usage-based charges (fax pages, audio conferencing at $0.25/minute/participant, voicemail transcription at $0.02/word, TCR registration/recurring fees of roughly $2/month per SMS-enabled number) creating incremental ARPU. The service sits within a Ziff Davis communications portfolio alongside sibling brands Line2 and Onebox, targets horizontal SMB use cases, and has historically relied on phone number portability friction and the Ziff Davis brand for retention rather than differentiated technology or pricing. The single material historical growth event on record is the December 2010 acquisition of my1voice.

Name

eVoice

Legal name

J2 Web Services, Inc.

Website

https://evoice.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

eVoice is a cloud-based virtual business phone system sold on a self-serve subscription (starting at $14/month) to small businesses, freelancers, and startups in the US and Canada, providing virtual numbers, auto-attendant, voicemail, SMS, fax, and conferencing under J2 Web Services, a Ziff Davis subsidiary.

Ownership category

akta.pro rank

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Monthly Subscription (Elite Monthly): Recurring monthly subscription at $14/month providing access to virtual phone system with core features including 3 phone numbers, voicemail, auto-attendant, call routing, hold music, virtual fax, mobile app, and unlimited calls within US & Canada
2. Annual Subscription (Elite Annual): Recurring annual subscription at $12/month (billed as $144 annually), offering same features as monthly plan with 14% savings. Includes 30-day money back guarantee.
3. Add-On Features: Additional paid features including Call Recording, Unlimited Messaging, Live Receptionist, Voicemail Transcriptions (beyond included 40/month for admin), Professional Greetings, additional auto attendants or extension phone numbers
4. Usage Charges: Charges for exceeding plan limits including combined sent/received fax pages, voicemail messages, V2T messages, text messages, audio conferencing minutes, and inbound/outbound telephone minutes. International calling from first minute at international rates.
5. Web Conferencing Usage: $0.25 per minute per participant web connection for Web Conferencing when not bundled with subscription
6. TCR Fees: The Campaign Registry (TCR) charges one-time fees up to $20 for SMS-enabled number registration and monthly maintenance fees (approximately $2/month per SMS-enabled number)

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

eVoice provides a cloud-based virtual PBX phone system for small businesses, delivering virtual local, toll-free, and international phone numbers along with auto-attendant call routing, voicemail with optional transcription, SMS/MMS messaging, virtual fax, audio and web conferencing, and a live receptionist add-on. The service runs over VoIP on existing devices and is sold primarily on a monthly or annual subscription with usage-based overage charges.

Product overview

eVoice is a virtual business phone system offered by J2 Web Services, Inc., a Ziff Davis company. The platform provides a unified portfolio of communication services for small businesses centered around virtual phone numbers and cloud-based phone system capabilities. The core offering includes the full eVoice virtual PBX system (featuring auto-attendant, call routing, voicemail, and conference calling) and the entry-level eVoice Classic (voicemail-only). Users can enhance their service through various add-on modules including Voicemail to Text transcription, Call Recording, Fax, Web/Audio Conferencing, Text Messaging, eVoice International (virtual office numbers), and LIVE Receptionist (live receptionist team). The platform is accessible via web browser, mobile applications for iOS and Android, and telephone. Pricing tiers include the Elite Plan at $14/month or $144/year with 3 phone numbers and core features included.

Differentiator

Problem solved

Functional benefit

Brands

• eVoice Classic: Voicemail accessible by phone, web and an existing email account.
• eVoice LIVE Receptionist
• eVoice International

Products and services

• eVoice Virtual Phone System Full-featured cloud-based virtual PBX phone system for small businesses, providing virtual local, toll-free, and international phone numbers with auto-attendant, voicemail accessible by phone/web/email, call routing, conferencing, hold music, virtual fax, and mobile app access.
• eVoice Classic

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• Ziff Davis, Inc.coreOtherseVoice is owned and operated by J2 Web Services, Inc., a subsidiary of Ziff Davis, Inc. Ziff Davis provides corporate oversight, privacy and compliance frameworks, and operates a family of communication services including Line2, eVoice, and Onebox.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/evoicemarketing
• Xx.com/eVoice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eVoice