DMS

What DMS does

DMS is a privately held digital workplace solutions provider founded in 2008 and headquartered in Dallas, Texas, with additional offices in the UK and Singapore. The company integrates video conferencing, audiovisual (AV) systems, cloud phone, contact center, smart office, digital signage, and network infrastructure solutions for enterprise clients. Its go-to-market targets Fortune 500 and other large enterprises through an enterprise field sales motion, with global fulfillment supported by a logistics partnership with Kuehne+Nagel.

The company's core technology stack is built on certified integrations across tier-one collaboration and unified communications platforms, including Zoom, Google, and Microsoft, augmented by a strategic partnership with Cyviz for high-end AV and visualization. Solution components include AI-enabled contact center automation, IoT-driven smart office deployments, and digital signage networks, delivered as multi-vendor integrated rollouts rather than proprietary platforms. SCN Top 50 Systems Integrator recognition provides third-party validation of its integration capabilities.

DMS generates revenue primarily through project-based enterprise sales of integrated workplace technology deployments — combining hardware, software licensing, professional services, and ongoing managed services — sold via quote-based, custom pricing. The customer base spans energy (Shell, BP), pharmaceuticals (Sanofi), telecommunications (T-Systems), technology (SurveyMonkey, Kiva, Graphcore), insurance, and other industries, indicating a multi-vertical but large-account-driven revenue mix with no disclosed financials or ARR metrics.

Name

DMS

Legal name

DMS

Website

https://dms.tech

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

DMS is a digital workplace solutions integrator delivering video conferencing, AV, cloud communications, contact center, smart office, and digital signage deployments for Fortune 500 enterprises globally, leveraging certified partnerships with Zoom, Google, and Microsoft.

Ownership category

akta.pro rank

Product category

Audio-Visual Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576)

akta.pro primary industry

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

akta.pro secondary industries

Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• Video conferencing integration
• AV systems design
• Digital workplace solutions
• Unified communications deployment
• Network infrastructure services

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. AV System Design, Deployment & Management: Comprehensive services encompassing envisioning/design, procurement, deployment, and ongoing management of AV systems. DMS provides end-to-end services from planning through installation to maintenance and support, including 24/7 Global Control Tower support.
2. Hardware Provision & Sales: DMS is a trusted supplier of leading worldwide audio-visual systems and related hardware. They procure and provide the right technical solutions, managing the process from design to purchase, including coordination with global logistics partners.
3. Managed Services & Support: Ongoing support services including remote support, break-fix support, concierge/VIP services, managed live events, insights analytics and reports, and optimization services. The DMS 24/7 Global Control Tower provides comprehensive support including 24x7x365 help desk and next business day parts replacement.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

DMS supplies, designs, deploys, and manages enterprise digital workplace solutions built around video conferencing, AV systems, cloud phone, contact center, smart office, digital signage, and network infrastructure. The company acts as a certified systems integrator for Zoom, Google Meet, and Microsoft Teams Rooms, combining pre-configured hardware from partners like Crestron, Logitech, Yealink, Poly, and Shure with end-to-end professional services from planning through 24/7 managed support.

Product overview

DMS is a global workplace technology solutions provider offering a portfolio of digital workplace solutions that include AV Systems, Video Conferencing, Cloud Phone, Contact Center, Smart Office, Digital Signage, and Network Services. The company operates as a systems integrator, designing, deploying, and managing tailored solutions built on major communication platforms including Zoom Rooms, Google Meet, and Microsoft Teams Rooms. DMS provides end-to-end services encompassing planning, design, procurement, deployment, and ongoing management/support.

Differentiator

Problem solved

Functional benefit

Products and services

• AV Systems Audio-visual systems that facilitate seamless communication and foster collaborative work environments, including immersive collaboration tools, wireless presentation capabilities, and integrated room control for enterprise customers.
• Video Conferencing High-quality video conferencing solutions that bridge geographical barriers and facilitate real-time communication and collaboration for enterprise customers.
• Cloud Phone Versatile, scalable cloud-based phone systems that simplify organizational telephony while maintaining performance and security for enterprise deployments.
• Contact Center Intelligent, omnichannel contact center solutions leveraging advanced analytics, AI-driven automation, and seamless integration to deliver customer experiences for enterprise clients.
• Smart Office Smart office solutions leveraging IoT, AI, and analytics to create dynamic, adaptive workspaces that foster collaboration and enhance employee well-being for enterprise customers.
• Digital Signage Dynamic digital signage solutions delivering visually stunning, content tailored to organizational communication needs for enterprise environments.
• Network Services Network infrastructure solutions including structured cabling, network infrastructure design, and physical security systems for enterprise environments.
• Zoom Rooms Solutions Pre-configured Zoom Rooms systems for small, medium, and large rooms combining Zoom software with hardware from Crestron, Yealink, Aver, Poly, and Logitech.
• Google Meet Hardware Solutions Certified Google Meet video conferencing hardware kits including Hangouts Meet Hardware Kit and Logitech Tap bundles for small, medium, and large rooms.
• Microsoft Teams Rooms Solutions Microsoft Teams Rooms systems including Crestron Flex, Yealink MVC series, Logitech, Poly+HP, and Lenovo ThinkSmart solutions for meeting spaces of all sizes.
• Deployment Services End-to-end deployment services including planning and design, hardware provision, installation, project management, coordinated logistics, testing, training, maintenance, and 24/7 support.

Quantifiable outcome

• DMS doubled First Agency's team and client connectivity following DMS solution implementation
• +2 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and strategic.

• Kuehne+NagelcoreStrategic or Co-development Partner · 1 January 2019First established in 1968, Kuehne+Nagel UK is a market-leading logistics provider with over 100 strategic locations nationwide and over 14,000 employees. They offer full range of supply chain solutions via air, overland or sea. DMS leverages this partnership for global logistics coordination to deliver tailored solutions with speed and consistent quality to customers across the world.
• Zoom Video CommunicationscoreTechnology or IntegrationZoom Video Communications, Inc. (NASDAQ: ZM) provides video-first unified communications platform including video meetings, voice, webinars, and chat. DMS is a certified partner for Zoom Rooms deployments, providing pre-configured systems and installation services globally.
• Google (Google Cloud)coreTechnology or IntegrationDMS partners with Google Cloud for Hangouts Meet hardware solutions, providing pre-configured room bundles for small, medium, and large meeting spaces. Logitech and Google Cloud collaboration enables high-quality video conferencing experiences.
• MicrosoftcoreTechnology or IntegrationDMS is a Microsoft Teams Rooms partner, providing room solutions that bring together Microsoft Teams with dedicated audio and video devices. Solutions include pre-configured systems from partners like Yealink, Logitech, Crestron, Polycom, Lenovo, and HP.
• CyvizstrategicStrategic or Co-development PartnerDMS announced a new strategic partnership with Cyviz in February 2022, expanding their portfolio of visual collaboration and command-and-control solutions.
• LogitechcoreTechnology or IntegrationLogitech provides video conferencing hardware including MeetUp, Rally cameras, Tap controllers, and room solutions that DMS integrates and deploys as part of their Zoom Rooms, Google Meet, and Microsoft Teams Rooms offerings.
• CrestroncoreTechnology or IntegrationCrestron provides AV control systems, Flex series video conferencing solutions, and XiO Cloud management platform. DMS integrates Crestron solutions including Flex M-Series and Flex B-Series for Zoom Rooms deployments.
• YealinkcoreTechnology or IntegrationYealink provides video conferencing equipment including CP960 conference speakers, UVC cameras, and MVC series Microsoft Teams Rooms solutions that DMS deploys as part of their unified communications offerings.
• Polycom (Plantronics)coreTechnology or IntegrationPolycom provides video conferencing and audio solutions including Trio conference phones, Eagle Eye cameras, and Studio series. DMS integrates these solutions for enterprise video conferencing deployments.
• ShurecoreTechnology or IntegrationShure provides professional audio equipment including ceiling array microphones (MXA910), wireless microphone systems, and DSP processors. DMS integrates Shure audio solutions in their AV and video conferencing deployments.
• BiampcoreTechnology or IntegrationBiamp provides professional audio and video solutions including Tesira conferencing systems, Devio collaboration devices, and crowd mics. DMS integrates Biamp solutions for enterprise AV deployments.
• CiscocoreTechnology or IntegrationCisco provides Webex collaboration platform and room conferencing solutions including IX5000 and Spark Rooms. DMS has delivered large-scale Cisco deployments including T-Systems project with 57 sites.
• AMX by HarmancoreTechnology or IntegrationAMX provides AV control systems, networked AV solutions, SVSI control, and touch panel room controls. DMS integrates AMX solutions for custom AV control in enterprise deployments.
• NECcoreTechnology or IntegrationNEC provides professional display solutions for digital signage and video walls. DMS integrates NEC displays in their digital signage and AV system deployments.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks2 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dunedin-management-services
• Xx.com/dunedinms

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DMS