Emergent Health Partners
Emergent Health Partners is a 501(c)(3) nonprofit operating six regional ambulance services across 14 southern Michigan counties, providing 9-1-1 emergency response, non-emergency transport, EMS education, and special-event coverage to over 1 million residents with 900+ employees.
- Company typePrivate
- Founded2012
- HeadquartersAnn Arbor, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Emergent Health Partners does
Emergent Health Partners is a 501(c)(3) nonprofit charitable organization formed in 2012 by the leadership of Huron Valley Ambulance to own and operate six regional ambulance services across 14 counties in southern Michigan: Huron Valley Ambulance (Washtenaw County), Jackson Community Ambulance (Jackson County, 50/50 JV with Henry Ford Allegiance Health), LifeCare Ambulance (Battle Creek and surrounding counties), Monroe Community Ambulance, Lenawee Community Ambulance, and Albion Community Ambulance. With 900+ employees, the organization provides medical 9-1-1 coverage for over 1 million Michigan residents and responds to approximately 200,000 medical emergencies per year. Its clinical and operational technology stack consists of LifePak15 cardiac monitors with 12-lead ECG, Stryker Power Cots, SimMan training manikins, an EMS driver's training simulator, and one state-only specialized transport vehicle designed for highly infectious patients. It is nationally accredited by CAAS and holds CAAHEP accreditation for its paramedic training program.
Emergent Health Partners firmographics
Firmographics- Name
- Emergent Health Partners
- Legal name
- Emergent Health Partners
- Website
- https://emergenthealth.org
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Emergent Health Partners is a 501(c)(3) nonprofit operating six regional ambulance services across 14 southern Michigan counties, providing 9-1-1 emergency response, non-emergency transport, EMS education, and special-event coverage to over 1 million residents with 900+ employees.
- Ownership category
- akta.pro rank
Emergent Health Partners industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Private EMS Providers (Contract/Interfacility) (HLAFANAB)
- akta.pro secondary industries
- Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI), Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)
Keywords
Where Emergent Health Partners is headquartered
LocationHeadquarters
- HQ city
- Ann Arbor
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Emergent Health Partners business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Emergency Medical Services Billing: Revenue generated from emergency 9-1-1 ambulance responses billed to insurance companies (private insurance, Medicaid, Medicare). Patient responsibility may apply based on coverage.
- Member Plus Membership: Annual membership program at $75/year covering members and their dependents for emergency ambulance services. Members pay no out-of-pocket costs for medically necessary emergency ambulance service when insured.
- Non-Emergency Medical Transports: Billing for scheduled non-emergency ambulance transportation to and from hospitals, skilled nursing facilities, assisted living residences, and private residences.
- Special Event Medical Coverage: Fee-for-service medical coverage provided at events including BLS/ALS transport units, bike teams, gator units, medical tents, and supervisors based on event requirements.
- EMS Education Programs: Tuition-based training programs including EMT courses ($2,625), Paramedic training ($8,925), Anatomy & Physiology ($1,050), and continuing education courses. Emergent Health employees receive free training.
- Hope & Health Fund Donations: Charitable donations to support patients who cannot afford out-of-pocket costs associated with emergency medical care. Tax-deductible 501(c)(3) contributions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Member Plus annual membership for emergency ambulance coverage |
| One time/ perpetual license | Pay-as-you-go | EMT-Basic Training Program |
| One time/ perpetual license | Multi-year contract | Paramedic Training Program |
| One time/ perpetual license | Pay-as-you-go | Anatomy & Physiology for Paramedics |
| Unit Pricing | Pay-as-you-go | ACLS and BLS CPR Courses |
| Unit Pricing | Pay-as-you-go | Community First Aid & CPR Training |
| Freemium | Pay-as-you-go | EMT Work-Training Program |
| Transaction based/ take rate | Pay-as-you-go | Non-Emergency Ambulance Transport |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels9 records
Emergent Health Partners product offering
Product offeringCore offering
Emergent Health Partners operates a network of six regional ambulance services across 14 counties in southern Michigan, providing 9-1-1 emergency medical response (ALS and BLS), non-emergency medical transports, special event medical coverage, and EMS education programs. The 501(c)(3) nonprofit also runs a Member Plus membership program, Mobility Transportation Services for PACE seniors, and Special Response Teams (Tactical EMS, Hazmat, Technical Rescue, Pathogens Response).
Product overview
Emergent Health Partners is a 501(c)(3) nonprofit organization formed in 2012 that owns and operates six regional ambulance services across southern Michigan: Huron Valley Ambulance (HVA), Jackson Community Ambulance (JCA), LifeCare Ambulance, Monroe Community Ambulance (MCA), Lenawee Community Ambulance (LCA), and Albion Community Ambulance (ACA). These six services collectively provide medical 9-1-1 coverage for over 1 million Michigan residents across 14 counties and respond to approximately 200,000 medical emergencies per year with over 900 employees. The portfolio also includes the HVA Center for EMS Education offering paramedic and EMT training programs, the Member Plus Membership program, Mobility Transportation Services for PACE participants, Special Event Medical Coverage, and Special Response Teams (Tactical EMS, Hazmat, Technical Rescue, National Response). The core offering is the network of ambulance services, with education and membership programs as complementary revenue and community-service streams.
Differentiator
Problem solved
Functional benefit
Products and services
- Huron Valley Ambulance (HVA) Ambulance service providing 9-1-1 emergency response and non-emergency medical transports for all of Washtenaw County and portions of Wayne and Oakland counties; founded in 1981.
- Jackson Community Ambulance (JCA) Ambulance service covering all of Jackson County; operated as a 50/50 partnership between Emergent Health Partners and Henry Ford Allegiance Health.
- LifeCare Ambulance Ambulance service serving Branch County and portions of St. Joseph, Berrien, Kalamazoo, Barry, Eaton, and Calhoun counties; headquartered in Battle Creek, MI.
- Monroe Community Ambulance (MCA) Ambulance service serving all of Monroe County, MI.
- Lenawee Community Ambulance (LCA) Ambulance service serving several communities in Lenawee County; primary station located in Tecumseh, MI.
- Albion Community Ambulance (ACA) Ambulance service serving several municipalities in Calhoun County; station located in the Albion Department of Public Safety building.
- Member Plus Membership Annual ambulance membership program ($75/year) covering subscriber, spouse, and legal dependents for emergency ambulance services across 14 counties in southern Michigan; insured members pay no out-of-pocket costs.
- Paramedic Training Program 14-month, tuition-based paramedic program preparing students for the National Registry paramedic exam; CAAHEP-accredited upon CoAEMSP recommendation; tuition $8,925.
- EMT-Basic Training Program 16-week, tuition-based EMT training program preparing students for the National Registry EMT licensure exam; tuition $2,625 plus uniforms/textbooks.
- EMT Work-Training Program 16-week tuition-free, paid work-study EMT training program where students are employees of Emergent Health Partners at $14/hr; requires two-year full-time employment contract after completion.
- Anatomy & Physiology Course 15-week fully online asynchronous Anatomy & Physiology course specifically designed for paramedic students; prerequisite for the paramedic program; tuition $1,050.
- Continuing Education Courses Continuing education offerings for medical providers including ACLS ($260), BLS CPR ($75), PHTLS ($320), Emergency Pediatric Care, Pediatric Medication Administration, and Rapid Sequence Intubation.
- Community First Aid & CPR Training CPR and First Aid training for the public and medical providers, including AHA Heartsaver courses, Hands-Only CPR, Stop the Bleed, and BLS Provider CPR; AHA Heartsaver First Aid $75, Heartsaver CPR AED $75.
- Special Response Teams Specialized response capabilities including Tactical EMS (TEMS), Washtenaw County Hazmat Team, Michigan Special Pathogens Response Network, Washtenaw County Technical Rescue Team, National Response Team, Honor Guard, and Bike Team.
- Special Event Medical Coverage EMS coverage services for events ranging from small community events to large-scale events with tens of thousands of attendees; provides BLS, ALS, and MICU units, bike teams, gator units, medical tents, and dedicated dispatchers.
- Mobility Transportation Services (MTS) Transportation services for PACE (Program for the All-Inclusive Care of the Elderly) participants to and from homes, facilities, and medical appointments; operates Ford Transit vans equipped with wheelchair lifts and oxygen mounts.
- Non-Emergency Ambulance Transport Scheduling Scheduling service for non-emergency, medically-necessary ambulance transport between private residences, assisted living, skilled nursing facilities, and hospitals; cost varies by distance and service level.
Quantifiable outcome
- Respond to upward of 200,000 medical emergencies per year
- +2 more outcomes
Companies that use Emergent Health Partners
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Emergent Health Partners technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Emergent Health Partners partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Henry Ford Allegiance Healthcore50/50 partnership between Emergent Health Partners and Henry Ford Allegiance Health to operate Jackson Community Ambulance. Henry Ford Allegiance Health is the former President and CEO Georgia Fojtasek who expressed gratitude for JCA's vital services to the community.
- Michigan State PolicecoreTactical EMS (TEMS) Team trained to respond alongside Michigan State Police throughout the eastern half of the state and local police agencies within the service area. Teams train directly alongside Michigan State Police to ensure readiness and unified response in dangerous situations.
- ProMedica Monroe Regional Hospital (formerly Mercy Memorial Hospital)coreFounding partner in Monroe Community Ambulance (founded 2006) alongside LifeStar Ambulance, ProMedica Transportation Network, and Huron Valley Ambulance.
- Kellogg Community CollegeminorPartnership with KCC's EMS Academy for training LifeCare Ambulance employees. KCC offers Nationally Accredited EMS program with clinical experiences and simulation lab.
- PACE Michigan (Program for the All-Inclusive Care of the Elderly)coreProvides transportation to and from homes, facilities, and medical appointments for PACE senior center participants in Ann Arbor, Jackson, Monroe, Battle Creek, Albion, and Benton Harbor.
- Local Fire DepartmentscoreStrong relationships with fire departments throughout service areas for effective public safety collaborations. HVA paramedics are part of the Washtenaw County Hazmat Team and Technical Rescue Team alongside fire departments.
- Washtenaw County Emergency ManagementcorePartnership with Washtenaw County for specialized response teams including Hazmat Team, Technical Rescue Team, and collaboration on National Response Team deployment for disasters.
- Jackson CollegeminorCredit transfer agreements allow paramedic program credits to transfer to Jackson College for continued education.
- Washtenaw Community CollegeminorCredit transfer agreements allow paramedic program credits to transfer to Washtenaw Community College for continued education.
- Siena Heights UniversityminorCredit transfer agreements allow paramedic program credits to transfer to Siena Heights University for continued education.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Emergent Health Partners competitors and assessment
Company assessmentDirect peers
- Falck USA: Subsidiary of Denmark-based Falck that provides ambulance and EMS services in multiple U.S. states. Closely comparable to Emergent in offering both 9-1-1 response and interfacility transport with contracted local governments as customers.
- Acadian Ambulance Service: Employee-owned private ambulance company operating across the Gulf South and expanding nationally; offers 9-1-1, interfacility, air medical, and EMS education programs. Closely matches Emergent's mix of emergency response, transport, education, and specialty services.
- American Medical Response (Global Medical Response): The largest private-sector EMS provider in the United States, operating 9-1-1, interfacility, and specialty transport services across dozens of states. Direct competitor to Emergent for both 9-1-1 contracts and non-emergency transport volume, with comparable ALS/BLS service lines and payer mix.
- MedStar Mobile Healthcare: Public utility model EMS agency serving Fort Worth and 14 surrounding cities in Texas. Comparable multi-jurisdiction, high-volume 9-1-1 operation with mobile integrated health, specialty response teams, and dedicated communication center analogous to Emergent's structure.
- Mobile Medical Response (MMR): Michigan-based private ambulance service headquartered in Saginaw providing 9-1-1 and interfacility transport across central and northern Michigan. Operates within the same state regulatory framework and competes for similar hospital and county contracts.
- Emergency Medical Services Authority (EMSA): Oklahoma-based public utility model EMS provider covering multiple municipalities with 9-1-1 response and non-emergency transport. Similar in operating as a regional multi-county ambulance authority with hospital partnerships and broad service scope.
- Community EMS (Michigan): Private ambulance provider serving southeast Michigan (Oakland, Wayne, Macomb counties) with 9-1-1, non-emergency transport, and event medical services. Head-to-head competitor within the southern Michigan service area overlapping Emergent's Wayne/Oakland coverage.
Regional players
- Survival Flight EMS: Michigan-headquartered medical transport company providing ground and air ambulance services across the Midwest. Comparable in operating Michigan-based 9-1-1 contracts and interfacility transport, though with a heavier air-medical mix.
Broad incumbents
- Rural Metro / GMR: Subsidiary of Global Medical Response that historically operated fire-based and private 9-1-1 ambulance services across the U.S. Larger platform incumbent offering overlapping ALS/BLS, interfacility, and special-event coverage that competes regionally with Emergent.
Others
- Huron Valley Ambulance (predecessor brand): HVA is now a wholly-owned operating subsidiary of Emergent Health Partners, not a separate peer. Listed for clarity: it represents the legacy operational unit whose contract relationships, CAAS accreditation, and brand equity underpin the Emergent platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Emergent Health Partners social profiles
Digital presenceEmergent Health Partners compliance and trust
Trust signalCompliance4 records
Emergent Health Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emergent Health Partners leadership team
Management profileNumber of profiles
Profiles16 records
Emergent Health Partners subsidiaries and ownership
Company hierarchySubsidiaries10 records
Emergent Health Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emergent Health Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emergent Health Partners
What does Emergent Health Partners do?
Emergent Health Partners operates a network of six regional ambulance services across 14 counties in southern Michigan, providing 9-1-1 emergency medical response (ALS and BLS), non-emergency medical transports, special event medical coverage, and EMS education programs. The 501(c)(3) nonprofit also runs a Member Plus membership program, Mobility Transportation Services for PACE seniors, and Special Response Teams (Tactical EMS, Hazmat, Technical Rescue, Pathogens Response).
Is Emergent Health Partners a public or private company?
Emergent Health Partners is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Emergent Health Partners founded?
Emergent Health Partners was founded in 2012. It employs 251 to 500 people.
Where is Emergent Health Partners based?
Emergent Health Partners is headquartered in Ann Arbor, United States, in the North America region.
How does Emergent Health Partners make money?
Six revenue lines are on record. Emergency Medical Services Billing is the primary driver. The others are member Plus Membership, non-Emergency Medical Transports, special Event Medical Coverage, EMS Education Programs and hope & Health Fund Donations.
Who are Emergent Health Partners's main competitors?
Direct peers on record are Falck USA, Acadian Ambulance Service, American Medical Response (Global Medical Response), MedStar Mobile Healthcare, Mobile Medical Response (MMR), Emergency Medical Services Authority (EMSA) and Community EMS (Michigan). Survival Flight EMS is listed as a regional player. Rural Metro / GMR is listed as a broad incumbent. Huron Valley Ambulance (predecessor brand) is listed as an others.
Does Emergent Health Partners have an API?
No public API is recorded for Emergent Health Partners.
What industry is Emergent Health Partners in?
Emergent Health Partners's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAB, Private EMS Providers (Contract/Interfacility), with a secondary code of HLAFANAI, Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs. Its NAICS code is 62191 and its SIC code is 8000.