Memphis Police Department

Name

Memphis Police Department

Legal name

Memphis Police Department

Website

https://memphispolice.org

Company type

Private

Founded year

1827

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (922)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

Keywords

• Law enforcement services
• Public safety agency
• Criminal investigations
• Community policing programs
• Emergency response services

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Public Safety Services: The Memphis Police Department is a government law enforcement agency funded through municipal tax revenue and city budget allocations. Services are provided free of direct charge to citizens.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Memphis Police Department is the primary municipal law enforcement agency for the City of Memphis, Tennessee, providing public safety, crime prevention, criminal investigation, traffic enforcement, victim services, and emergency response across nine patrol stations and a 24/7 911 communications center. Its technology-enabled offering centers on the Real-Time Crime Center (RTCC), which delivers predictive analytics, crime-pattern analysis, and integrated surveillance for proactive policing.

Product overview

The Memphis Police Department operates as a multi-dimensional law enforcement agency providing public safety services through a combination of patrol operations, investigative services, and technology-enabled crime prevention. Their technology portfolio centers on the Real-Time Crime Center (RTCC), which provides predictive analytics and data-driven crime pattern analysis capabilities. Citizen-facing digital services include online police report filing, traffic fine payments, warrant searches, and anonymous CrimeStoppers tip reporting. Specialized units include the Cold Case Unit, Internet Crimes Against Children (ICAC) Task Force, and Special Operations divisions. The department serves a population of over 650,000 with nine police stations across Uniform Patrol Divisions I and II.

Differentiator

Problem solved

Functional benefit

Products and services

• Real-Time Crime Center (RTCC) A centralized crime analysis and intelligence platform used by MPD to provide instant information on recent criminal activity within a given radius, identify crime patterns in neighborhoods, and track individuals with prior arrest records; integrates citywide surveillance and regional law enforcement databases.
• Crime Pattern Analysis & Predictive Analytics Service Data-driven analytics that use regional law enforcement data to identify crime patterns and support proactive resource deployment and predictive policing for MPD and partner agencies.
• Online Police Report Filing Web-based portal allowing Memphis residents to file police reports online for qualifying incident types via a secure platform.
• Traffic Fine Payment System Online portal enabling the public to pay traffic fines and violations issued by the Memphis Police Department.
• CrimeStoppers Anonymous Tip Reporting Anonymous tip intake service accepting crime information by phone (901-528-CASH), web, and text message, with cash rewards offered for tips leading to arrests.
• Warrant Search (Online Public Records) Online searchable database providing the public with access to current active warrants in Shelby County through integration with the Shelby County Sheriff's Office.
• Sex Offender Registry Search Public search tool that enables community members to locate registered sex offenders in their geographic area, integrated with the Tennessee Sex Offender Registry.
• 9-1-1 Emergency Communications (PSAP) 24/7-staffed Public Safety Answering Point (the largest in Shelby County) that receives emergency calls via 911 and dispatches police response to incidents across Memphis.
• Uniform Patrol Services (9 Stations) Field patrol coverage delivered through nine district stations (Appling Farms, Airways, Austin Peay, Crump, Mt. Moriah, North Main, Raines, Ridgeway, Tillman), each handling front desk services, local investigations, and Neighborhood Watch coordination.
• Cold Case Investigations Unit Established in 1996 with five investigators and one supervisor, this unit investigates long-unsolved homicide and other cold cases within the Memphis Police Department.
• Internet Crimes Against Children (ICAC) Task Force Specialized unit formed after MPD joined the State of Tennessee ICAC Taskforce in 2009; investigates internet crimes against children and refers cases to NCMEC (handled 1,299 cases and 146 arrests in 2022).
• Investigative Services Division Investigative division handling personal crimes, property crimes, missing persons, sex crimes/juvenile abuse, domestic violence, felony response, homicide, crime scene investigation, and economic crimes.
• Traffic / Special Operations Division Division composed of the Special Traffic Investigation Squad, Motors Unit, DUI Unit, and Police Service Technicians, plus special events coordination for the City of Memphis.
• Organized Crime Unit Unit dedicated to investigating organized criminal activity within Memphis and coordinating fugitive apprehension efforts with CrimeStoppers.
• Victim Services Unit Unit providing assistance, advocacy, and resources to victims of crime in Memphis.
• Community Outreach Program Outreach program encompassing the Neighborhood Watch (formulated in Memphis in 1984), Citizen's Police Academy, Clergy Police Academy (established 2011), and related initiatives such as the Black History Knowledge Bowl, School Supply Drive, and National Night Out.
• External Relations Bureau Bureau established on June 21, 2022, charged with building stronger bonds between MPD and the community, including the Shelby County Youth and Family Resource Center partnership serving youth ages 10-17.
• Accreditation and Research Compliance (CALEA) Function maintaining MPD's CALEA (Commission on Accreditation for Law Enforcement Agencies) accreditation, currently in the Maintaining Compliance and Re-Accreditation phase awarded in three-year increments.

Quantifiable outcome

• Homicide clearance rate of 72% in 2018, above national average
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core.

• Area Faith-Based Ministers and ChurchescoreStrategic or Co-development Partner · 1 January 2011Clergy Police Academy established in 2011 to strengthen collaborative partnerships between the faith-based community and law enforcement. Educational program for clergy on law enforcement and crime-related issues.
• State of Tennessee ICAC TaskforcecoreTechnology or Integration · 1 January 2009Memphis joined the State of Tennessee ICAC Taskforce in 2009. Part of a national network of 61 coordinated task forces representing over 5,400 federal, state, and local law enforcement agencies dedicated to investigating internet crimes against children.
• National Neighborhood Watch ProgramcoreStrategic or Co-development Partner · 1 January 1984Crime prevention initiative officially formulated in Memphis in 1984. Empowers local citizens to take back and maintain better quality of life in their neighborhoods through vigilance and partnership with law enforcement.
• University of MemphiscoreStrategic or Co-development PartnerData-driven crime analysis partnership. The University of Memphis provides data analysis support to help identify target areas for community policing initiatives. Officers are assigned to target areas based on data gathered with university assistance.
• Shelby County Youth and Family Resource Center (YFRC)coreStrategic or Co-development PartnerCollaboration providing mentorship and safe environment for youth ages 10-17. Officers help guide and empower the next generation through this partnership.
• Federal, State, and Local Law Enforcement AgenciescoreStrategic or Co-development PartnerPartnership with FBI, ATF, TBI, EMA, and TN Fusion Center for homeland security and intelligence sharing. Real-Time Crime Center shares data with regional law enforcement agencies.
• NCMEC (National Center for Missing & Exploited Children)coreStrategic or Co-development PartnerICAC Task Force refers concerns to NCMEC for child exploitation cases. NCMEC provides resources and support for internet crimes against children investigations.
• CrimeStoppers of Memphis and Shelby CountycoreGTM or Marketing PartnerAnonymous tip reporting program with cash rewards. Tips can be submitted by phone (901-528-CASH), website, or text message. CrimeStoppers coordinates with MPD for fugitive apprehension.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dallas Police Department: Large Southern municipal police department with comparable divisional organization, real-time crime center capability, and a multi-station uniform-patrol footprint. Comparable in scale (4,000+ sworn) and in balancing patrol, special operations, and intelligence-led programs.
• Baltimore Police Department: Mid-Atlantic municipal police department that has operated under a federal consent decree with court-appointed monitor. Closely comparable in consent-decree exposure, technology modernization efforts, and the challenge of policing a high-crime urban core with constrained budgets.
• Atlanta Police Department: Mid-size Southeastern municipal police department where MPD's current Chief CJ Davis previously served in senior command. Closely comparable in regional context, divisional structure, and community-policing orientation, and a natural talent-pipeline peer.
• New York City Police Department (NYPD): The largest municipal police department in the United States and the most prominent operator of a Real-Time Crime Center-style capability (Domain Awareness System, CompStat). Directly comparable as a large, technology-forward municipal agency providing patrol, investigations, and PSAP services to a major urban population.
• Los Angeles Police Department (LAPD): Second-largest U.S. municipal police department with comparable scale (~9,000+ sworn), advanced Real-Time Crime Center, and consent-decree-era oversight history. Closely comparable in structure: patrol divisions, special operations, mounted/air/canine units, and integrated camera networks.
• Chicago Police Department: Major Midwestern municipal police department operating under a federal consent decree with court-appointed monitor. Directly comparable in scale, technology investments (Strategic Decision Support Centers), and the structural challenge of policing a large, high-crime urban population.
• Houston Police Department: Large Southern municipal police agency with comparable divisional structure, real-time crime and camera integration capabilities, and significant 911/PSAP call volume. Comparable in service-area geography, scale (5,000+ sworn), and community-policing program depth.
• Philadelphia Police Department: Major Northeastern municipal police department with a comparable consent-decree/post-DOJ-consent-decree posture, real-time crime center, and consent-decree monitoring function. Directly comparable in operating under court oversight while delivering large-scale patrol and investigative services.
• Detroit Police Department: Large Midwestern municipal police department with a comparable consent-decree history, real-time crime center (Fusion Center) and high-crime urban operating environment. Comparable in scale (2,000+ sworn), budget pressure, and reliance on federal partnerships.

Others

• Shelby County Sheriff's Office: County-level law enforcement agency operating in the same Shelby County/Memphis metro as MPD. Functionally a peer in technology integration (shared warrant search, inmate database) and inter-agency intelligence sharing, though it serves the unincorporated county and operates county corrections rather than city patrol.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCV2d6QMv9C0JrA2lDIjMRjw
• Xx.com/MEM_PoliceDept
• Facebookfacebook.com/mpd1827
• LinkedInlinkedin.com/company/memphis-police-dept

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memphis Police Department