Telkomsigma

What Telkomsigma does

Telkomsigma (legal name PT Sigma Cipta Caraka) is an Indonesian information and communications technology services company founded in 1987 and operating as a subsidiary of state-owned Telkom Indonesia. The firm delivers end-to-end IT services organized around three core lines: IT Services (technology consulting and system integration), Cloud (multi-cloud brokerage and managed cloud across Alibaba Cloud, AWS, Microsoft Azure, Google Cloud, Oracle, and Huawei), and Cyber Security (including the Garuda Cyber Security platform). A carrier-neutral data center in Cikarang, modernized in October 2023 and connected to 15+ network providers, underpins the cloud and managed-services portfolio, supported by 300+ certified cloud experts across major hyperscaler platforms.

Name

Telkomsigma

Legal name

PT Sigma Cipta Caraka

Website

https://telkomsigma.co.id

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Telkomsigma (PT Sigma Cipta Caraka) is an Indonesian IT services subsidiary of Telkom Indonesia delivering IT consulting, multi-cloud brokerage, and cybersecurity to over 500 enterprise and government clients across regulated industries including banking, finance, and government.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Strategy & IT Advisory (BPAEAAAA), Cloud Connectivity Brokerage, Aggregation & Managed Interconnect (HDABALAJ), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Managed IT services
• Cloud computing services
• Cybersecurity solutions
• Data center services
• Banking IT solutions

Headquarters

HQ city

Bali

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Services Revenue: Service-based revenue model providing IT services, cloud computing, and cybersecurity solutions to enterprise and government clients in Indonesia
2. Cloud Computing Services: Multi-cloud brokerage and managed cloud services revenue from cloud infrastructure and platform services

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Telkomsigma delivers end-to-end IT services spanning technology consulting, system integration, and managed services across Indonesian enterprise and government clients. Its portfolio centers on three core lines — IT Services, Cloud Solutions, and Cyber Security — augmented by specialized products such as FLOU Cloud (managed cloud), Garuda Cyber Security, AlphaBITS NG Banking Suite, SATU Suite, DigiX, and Distrix. The company operates a carrier-neutral data center and provides multi-cloud brokerage across Alibaba Cloud, Google Cloud, AWS, Microsoft Azure, and Oracle, with 300+ certified cloud experts on staff.

Product overview

Telkomsigma operates as an integrated ICT solutions provider offering a portfolio of three core product lines: IT Services (end-to-end technology consulting and system integration), Cloud Solutions (domestic cloud computing infrastructure and services), and Cyber Security (comprehensive security solutions including incident response). The company also offers specialized products including FLOU Cloud (managed cloud services), Garuda Cyber Security (cybersecurity platform), AlphaBITS NG Banking Suite (treasury and banking technology), SATU Suite (integrated banking solutions with SMS banking), and DigiX (digital innovation platform). This multi-product portfolio serves over 500 clients across regulated industries, with particular strength in banking and financial services where it claims 14%+ digital IT services market share and serves 80+ banking customers.

Differentiator

Problem solved

Functional benefit

Brands

• DigiX: Digital solutions platform for enterprise customers
• Garuda Cyber Security
• AlphaBITS NG Banking Suite
• SATU Suite
• FLOU Cloud
• Distrix

Products and services

• IT Services
• Cloud Solutions

Quantifiable outcome

• 14% digital IT services market share in Indonesia
• +2 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• Google CloudcoreTechnology or Integration · 1 January 2024Google Cloud partnership enabling multi-cloud solutions. Telkomsigma is a Google Cloud certified partner providing cloud migration, infrastructure, and managed services.
• OraclecoreTechnology or IntegrationOracle partnership providing enterprise database and cloud infrastructure solutions. Telkomsigma holds Oracle certifications and integrates Oracle technologies into its service offerings.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure partnership for cloud computing and enterprise solutions. Telkomsigma integrates Azure services into its cloud offerings.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS partnership providing cloud infrastructure services. Telkomsigma offers AWS-based solutions as part of its multi-cloud brokerage.
• Alibaba CloudflagshipStrategic or Co-development PartnerFlagship strategic partnership with Alibaba Cloud. Telkomsigma has been recognized as Strategic Partner of The Year in 2022, 2023, and 2024, as well as Asia Partner of The Year and Top Partner South Pacific & Japan 2024. The company is Alibaba Cloud's most skilled partner.
• HuaweicoreTechnology or IntegrationHuawei partnership for cloud and technology solutions. Telkomsigma holds Huawei certifications and integrates Huawei technologies.
• FortinetcoreTechnology or IntegrationFortinet partnership for cybersecurity solutions including firewall and network security technologies. Telkomsigma integrates Fortinet security products into its cybersecurity offerings.
• Red HatcoreTechnology or IntegrationRed Hat partnership for open-source enterprise solutions. Telkomsigma holds Red Hat certifications for enterprise Linux and middleware solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NTT Data Indonesia: NTT Data operates a large IT services and consulting practice in Indonesia serving banking, government, and enterprise clients with cloud, infrastructure, and digital transformation offerings—directly comparable to Telkomsigma's portfolio and customer segments.
• Aplikanusa Lintasarta: Lintasarta is an Indonesian data center, cloud, and managed IT services provider serving enterprise and government customers—directly competing with Telkomsigma's data center, cloud brokerage, and managed services offerings in the same geography.
• Datacomm Cloud Business: Datacomm is an Indonesian IT infrastructure and cloud services provider with data center operations serving enterprise clients—directly comparable in cloud, managed services, and infrastructure integration to Telkomsigma's core offerings.

Broad incumbents

• IBM Indonesia: IBM is a long-established global IT services and infrastructure incumbent with deep presence in Indonesian banking and government—offering overlapping cloud, cybersecurity, and consulting capabilities as part of a much broader portfolio.
• Accenture Indonesia: Accenture is a global IT consulting and systems integration leader with an active Indonesian practice serving banking, telecommunications, and government clients on cloud, digital transformation, and managed services—comparable at the consulting and integration layer.
• Tata Consultancy Services (TCS) Indonesia: TCS is a global IT services giant with a presence in Indonesia serving banking and enterprise clients on digital transformation, cloud, and application services—comparable as a large-scale IT services peer serving regulated verticals.
• Deloitte Indonesia: Deloitte provides IT consulting, digital transformation, and cyber risk services to Indonesian banking, government, and enterprise clients—comparable at the consulting and advisory layer though less focused on infrastructure and managed services than Telkomsigma.

Regional players

• Indosat Ooredoo Hutchison: Indosat is a major Indonesian telecommunications operator with growing enterprise IT, cloud, and data center offerings through Indosat Business—competing with Telkomsigma's telecom-backed IT services and infrastructure in the same domestic market.

Others

• Alibaba Cloud Indonesia: Alibaba Cloud is Telkomsigma's flagship strategic partner but also a direct competitor in Indonesia's IaaS market—relevant as both an enabling hyperscaler partner and a competitive force shaping the local cloud services landscape.
• Microsoft Indonesia: Microsoft is both a core cloud partner (Azure) for Telkomsigma and a competing enterprise platform vendor in Indonesia—relevant as an ecosystem participant whose product strategy directly influences Telkomsigma's services demand.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TelkomsigmaId
• Facebookfacebook.com/telkomsigma
• LinkedInlinkedin.com/company/pt.-sigma-cipta-caraka
• Instagraminstagram.com/telkomsigma
• Xx.com/telkomsigma

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telkomsigma