Telkomsigma
Telkomsigma (PT Sigma Cipta Caraka) is an Indonesian IT services subsidiary of Telkom Indonesia delivering IT consulting, multi-cloud brokerage, and cybersecurity to over 500 enterprise and government clients across regulated industries including banking, finance, and government.
- Company typePrivate
- Founded1987
- HeadquartersBali, Indonesia
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Telkomsigma does
Telkomsigma (legal name PT Sigma Cipta Caraka) is an Indonesian information and communications technology services company founded in 1987 and operating as a subsidiary of state-owned Telkom Indonesia. The firm delivers end-to-end IT services organized around three core lines: IT Services (technology consulting and system integration), Cloud (multi-cloud brokerage and managed cloud across Alibaba Cloud, AWS, Microsoft Azure, Google Cloud, Oracle, and Huawei), and Cyber Security (including the Garuda Cyber Security platform). A carrier-neutral data center in Cikarang, modernized in October 2023 and connected to 15+ network providers, underpins the cloud and managed-services portfolio, supported by 300+ certified cloud experts across major hyperscaler platforms.
Telkomsigma firmographics
Firmographics- Name
- Telkomsigma
- Legal name
- PT Sigma Cipta Caraka
- Website
- https://telkomsigma.co.id
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Telkomsigma (PT Sigma Cipta Caraka) is an Indonesian IT services subsidiary of Telkom Indonesia delivering IT consulting, multi-cloud brokerage, and cybersecurity to over 500 enterprise and government clients across regulated industries including banking, finance, and government.
- Ownership category
- akta.pro rank
Telkomsigma industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industries
- Strategy & IT Advisory (BPAEAAAA), Cloud Connectivity Brokerage, Aggregation & Managed Interconnect (HDABALAJ), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)
Keywords
Where Telkomsigma is headquartered
LocationHeadquarters
- HQ city
- Bali
- HQ country
- Indonesia
- HQ region
- Asia
Offices3 records
Markets served
Telkomsigma business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- IT Services Revenue: Service-based revenue model providing IT services, cloud computing, and cybersecurity solutions to enterprise and government clients in Indonesia
- Cloud Computing Services: Multi-cloud brokerage and managed cloud services revenue from cloud infrastructure and platform services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Solutions |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Telkomsigma product offering
Product offeringCore offering
Telkomsigma delivers end-to-end IT services spanning technology consulting, system integration, and managed services across Indonesian enterprise and government clients. Its portfolio centers on three core lines — IT Services, Cloud Solutions, and Cyber Security — augmented by specialized products such as FLOU Cloud (managed cloud), Garuda Cyber Security, AlphaBITS NG Banking Suite, SATU Suite, DigiX, and Distrix. The company operates a carrier-neutral data center and provides multi-cloud brokerage across Alibaba Cloud, Google Cloud, AWS, Microsoft Azure, and Oracle, with 300+ certified cloud experts on staff.
Product overview
Telkomsigma operates as an integrated ICT solutions provider offering a portfolio of three core product lines: IT Services (end-to-end technology consulting and system integration), Cloud Solutions (domestic cloud computing infrastructure and services), and Cyber Security (comprehensive security solutions including incident response). The company also offers specialized products including FLOU Cloud (managed cloud services), Garuda Cyber Security (cybersecurity platform), AlphaBITS NG Banking Suite (treasury and banking technology), SATU Suite (integrated banking solutions with SMS banking), and DigiX (digital innovation platform). This multi-product portfolio serves over 500 clients across regulated industries, with particular strength in banking and financial services where it claims 14%+ digital IT services market share and serves 80+ banking customers.
Differentiator
Problem solved
Functional benefit
Brands
- DigiX: Digital solutions platform for enterprise customers
- Garuda Cyber Security
- AlphaBITS NG Banking Suite
- SATU Suite
- FLOU Cloud
- Distrix
Products and services
- IT Services
- Cloud Solutions
Quantifiable outcome
- 14% digital IT services market share in Indonesia
- +2 more outcomes
Companies that use Telkomsigma
Customer profileNamed customers8 records
Segments10 records
Ideal customer profiles3 records
Telkomsigma technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Telkomsigma partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Google CloudcoreGoogle Cloud partnership enabling multi-cloud solutions. Telkomsigma is a Google Cloud certified partner providing cloud migration, infrastructure, and managed services.
- OraclecoreOracle partnership providing enterprise database and cloud infrastructure solutions. Telkomsigma holds Oracle certifications and integrates Oracle technologies into its service offerings.
- Microsoft AzurecoreMicrosoft Azure partnership for cloud computing and enterprise solutions. Telkomsigma integrates Azure services into its cloud offerings.
- Amazon Web Services (AWS)coreAWS partnership providing cloud infrastructure services. Telkomsigma offers AWS-based solutions as part of its multi-cloud brokerage.
- Alibaba CloudflagshipFlagship strategic partnership with Alibaba Cloud. Telkomsigma has been recognized as Strategic Partner of The Year in 2022, 2023, and 2024, as well as Asia Partner of The Year and Top Partner South Pacific & Japan 2024. The company is Alibaba Cloud's most skilled partner.
- HuaweicoreHuawei partnership for cloud and technology solutions. Telkomsigma holds Huawei certifications and integrates Huawei technologies.
- FortinetcoreFortinet partnership for cybersecurity solutions including firewall and network security technologies. Telkomsigma integrates Fortinet security products into its cybersecurity offerings.
- Red HatcoreRed Hat partnership for open-source enterprise solutions. Telkomsigma holds Red Hat certifications for enterprise Linux and middleware solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Telkomsigma competitors and assessment
Company assessmentDirect peers
- NTT Data Indonesia: NTT Data operates a large IT services and consulting practice in Indonesia serving banking, government, and enterprise clients with cloud, infrastructure, and digital transformation offerings—directly comparable to Telkomsigma's portfolio and customer segments.
- Aplikanusa Lintasarta: Lintasarta is an Indonesian data center, cloud, and managed IT services provider serving enterprise and government customers—directly competing with Telkomsigma's data center, cloud brokerage, and managed services offerings in the same geography.
- Datacomm Cloud Business: Datacomm is an Indonesian IT infrastructure and cloud services provider with data center operations serving enterprise clients—directly comparable in cloud, managed services, and infrastructure integration to Telkomsigma's core offerings.
Broad incumbents
- IBM Indonesia: IBM is a long-established global IT services and infrastructure incumbent with deep presence in Indonesian banking and government—offering overlapping cloud, cybersecurity, and consulting capabilities as part of a much broader portfolio.
- Accenture Indonesia: Accenture is a global IT consulting and systems integration leader with an active Indonesian practice serving banking, telecommunications, and government clients on cloud, digital transformation, and managed services—comparable at the consulting and integration layer.
- Tata Consultancy Services (TCS) Indonesia: TCS is a global IT services giant with a presence in Indonesia serving banking and enterprise clients on digital transformation, cloud, and application services—comparable as a large-scale IT services peer serving regulated verticals.
- Deloitte Indonesia: Deloitte provides IT consulting, digital transformation, and cyber risk services to Indonesian banking, government, and enterprise clients—comparable at the consulting and advisory layer though less focused on infrastructure and managed services than Telkomsigma.
Regional players
- Indosat Ooredoo Hutchison: Indosat is a major Indonesian telecommunications operator with growing enterprise IT, cloud, and data center offerings through Indosat Business—competing with Telkomsigma's telecom-backed IT services and infrastructure in the same domestic market.
Others
- Alibaba Cloud Indonesia: Alibaba Cloud is Telkomsigma's flagship strategic partner but also a direct competitor in Indonesia's IaaS market—relevant as both an enabling hyperscaler partner and a competitive force shaping the local cloud services landscape.
- Microsoft Indonesia: Microsoft is both a core cloud partner (Azure) for Telkomsigma and a competing enterprise platform vendor in Indonesia—relevant as an ecosystem participant whose product strategy directly influences Telkomsigma's services demand.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat5 records
Key highlights7 records
Customer concentration
Telkomsigma social profiles
Digital presenceTelkomsigma compliance and trust
Trust signalCompliance3 records
Telkomsigma financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telkomsigma leadership team
Management profileNumber of profiles
Profiles7 records
Telkomsigma funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telkomsigma M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telkomsigma
What does Telkomsigma do?
Telkomsigma delivers end-to-end IT services spanning technology consulting, system integration, and managed services across Indonesian enterprise and government clients. Its portfolio centers on three core lines — IT Services, Cloud Solutions, and Cyber Security — augmented by specialized products such as FLOU Cloud (managed cloud), Garuda Cyber Security, AlphaBITS NG Banking Suite, SATU Suite, DigiX, and Distrix. The company operates a carrier-neutral data center and provides multi-cloud brokerage across Alibaba Cloud, Google Cloud, AWS, Microsoft Azure, and Oracle, with 300+ certified cloud experts on staff.
Is Telkomsigma a public or private company?
Telkomsigma is a private company. It is classified as corporate owned and is currently operating.
When was Telkomsigma founded?
Telkomsigma was founded in 1987. It employs 1,001 to 5,000 people.
Where is Telkomsigma based?
Telkomsigma is headquartered in Bali, Indonesia, in the Asia region.
How does Telkomsigma make money?
Two revenue lines are on record. IT Services Revenue is the primary driver. The others are cloud Computing Services.
Who are Telkomsigma's main competitors?
Direct peers on record are NTT Data Indonesia, Aplikanusa Lintasarta and Datacomm Cloud Business. Broad incumbents are IBM Indonesia, Accenture Indonesia, Tata Consultancy Services (TCS) Indonesia and Deloitte Indonesia. Indosat Ooredoo Hutchison is listed as a regional player. Others are Alibaba Cloud Indonesia and Microsoft Indonesia.
Does Telkomsigma have an API?
No public API is recorded for Telkomsigma.
What industry is Telkomsigma in?
Telkomsigma's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 54151 and its SIC code is 7373.