eDoc Innovations

What eDoc Innovations does

eDoc Innovations, Inc. is a privately held Credit Union Service Organization (CUSO) headquartered in Middlebury, Vermont, that has built a digital transaction management and document automation platform purpose-built for the US credit union industry over more than 30 years. The company's product suite centers on three core platforms: eDOCSignature for digital signing and transaction management, the CheckLogic Suite for check processing (including Mobile Remote Deposit Capture, branch and business check workflows, and Positive Pay), and the DocLogic Suite — anchored by iDOCVault — for document capture, storage, workflow automation, and statement processing. Add-on modules extend the platform into fraud detection via the AFS TrueChecks integration, identity verification, secure in-app messaging through the eDOC Chat beta, and e-commerce-distributed hardware such as Topaz signature pads.

The company serves over 400 credit unions nationwide under a CUSO ownership model that aligns it with cooperative credit union principles rather than external equity holders. Revenue is generated through tiered annual software subscriptions (Basic, Business, Enterprise), usage-based transaction fees for TrueChecks fraud screening ($0.03–$0.065 per check with a $250/month minimum), professional services (consulting, training, data conversion, support at an 85% same-day resolution rate), and hardware sales. Go-to-market is primarily direct enterprise field sales, supplemented by an e-commerce storefront, core-processor integration partnerships with Corelation Keystone, CU*Answers, Access Softek, and others, and reseller distribution through organizations like Processing Alliance. Recent strategic activity — including the 2025 acquisition of CU*Answers' Check Item Processing business, the 2026 Corelation and AFS integrations, and continued product expansion — signals ongoing investment in deepening the credit-union-specific platform rather than diversifying into adjacent financial verticals.

Name

eDoc Innovations

Legal name

eDOC Innovations, Inc.

Website

https://edoclogic.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

eDoc Innovations is a privately held Credit Union Service Organization (CUSO) that provides digital transaction management, eSignature, check processing, and document automation software to over 400 US credit unions through a subscription and usage-based model.

Ownership category

akta.pro rank

Product category

Credit Union Technology

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

E-Signature & Digital Transaction Management (DTM) (HDAEAGAF)

akta.pro secondary industry

Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ)

Keywords

• Digital transaction management
• Electronic signature platform
• Check processing software
• Document management software
• Credit union technology

Headquarters

HQ city

Middlebury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Annual subscription and licensing fees for software products including eDOCSignature, CheckLogic Suite, and DocLogic Suite. Tiered pricing with Basic, Business, and Enterprise tiers.
2. Professional Services: Implementation consulting, training, data conversion, and support services. Additional a la carte support options available with 85% same-day resolution rate.
3. Hardware Sales: Sale of hardware including Topaz signature pads and related peripheral equipment.
4. Transaction/Usage Fees: Per-check fees for TrueChecks fraud detection service (minimum $250/month). Additional fees for enhanced services like TrueChecks + Early Warning Services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

eDoc Innovations provides digital transaction management, electronic signature, check processing/remote deposit capture, and document management software products designed for credit unions. As a Credit Union Service Organization (CUSO), it sells a suite of integrated platforms — eDOCSignature, the CheckLogic Suite, the DocLogic Suite (with iDOCVault), plus add-ons such as AFS TrueChecks and ProDOC — together with signature-pad hardware and implementation/professional services.

Product overview

eDoc Innovations provides a comprehensive digital transaction management and document automation platform for credit unions. The portfolio includes three core products: eDOCSignature for digital signing and transaction management, CheckLogic Suite for check processing (Mobile RDC, branch, Positive Pay), and DocLogic Suite for document management (including iDOCVault). Add-on modules include eDOC Chat for secure messaging, ID-Pal and IDology for identity verification, and AFS TrueChecks for fraud detection. The platform is built specifically for credit unions as a Credit Union Service Organization (CUSO), with solutions for remote mobile and in-branch closings, digital signature processing, document lifecycle management, intelligent form automation, and electronic statements.

Differentiator

Problem solved

Functional benefit

Brands

• eDOCSignature: A complete digital transaction solution enabling credit unions to create, send, sign, and manage every transaction seamlessly in one secure digital platform.
• CheckLogic Suite
• DocLogic Suite

Products and services

• eDOCSignature Electronic signature and digital workflow platform that captures, routes, and stores signed credit union documents and disclosures, with deep core-system integration. Targeted at credit unions of all sizes seeking to digitize member-facing and back-office signing processes.
• CheckLogic Suite Suite of check processing and remote deposit capture (RDC) modules — including CheckLogic Manager, CheckLogic Branch, CheckLogic Biz, Mobile RDC, and Positive Pay — for credit unions. Used to digitize and centralize check capture at branches, business channels, and via mobile.
• DocLogic Suite Digital document management suite that includes iDOCVault as its core repository, providing document storage, retrieval, indexing, and lifecycle management for credit union records and member files.
• AFS TrueChecks Compliance and check fraud-prevention add-on integrated with the CheckLogic Suite, helping credit unions validate and authenticate checks against positive-pay and exception databases.
• eDOC Chat Add-on in beta that enables real-time chat-based collaboration between credit union staff and members within the eDOC transaction workflow.
• ProDOC Premium enhanced support and services package tier offered to eDoc Innovations customers, providing prioritized assistance and proactive maintenance.
• Professional Services Implementation, configuration, training, and consulting services delivered by eDoc Innovations to credit unions deploying its eDOCSignature, CheckLogic, and DocLogic products.

Quantifiable outcome

• 54 new eDOCSignature customers in fiscal year 2025
• +2 more outcomes

Named customers15 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Advanced Fraud Solutions (AFS) Webinar PartnershipminorGTM or Marketing Partner · 27 May 2026Joint webinar hosting to educate credit unions on fraud prevention solutions including TrueChecks platform.
• CorelationcoreTechnology or Integration · 27 April 2026Integration connecting Corelation's Keystone core with eDOCSignature, enabling credit unions to streamline document workflows and seamlessly manage signed documents within their core-driven environment.
• Advanced Fraud Solutions (AFS)coreTechnology or Integration · 17 March 2026Integration connects AFS's consortium-based deposit fraud detection with eDOC's check imaging platform, enabling credit unions to screen deposits against real-time fraud intelligence.
• CU*AnswerscoreStrategic or Co-development Partner · 7 March 2025Acquisition of the Check Item Processing business of CU*Answers. Strategic partnership extending eDOC's check processing capabilities to CU*Answers credit union members.
• CUFXminorStrategic or Co-development PartnerCooperates with CUFX organization to deliver solutions built for credit unions.
• NACUSOminorStrategic or Co-development PartnerCooperates with NACUSO organization to deliver solutions built for credit unions.
• Processing AllianceminorChannel Partner/ Reseller/ DistributorDistribution partnership where Processing Alliance distributes eDOC's CheckLogic platform to their credit union peer members.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Adobe (Acrobat Sign):
• Alkami Technology: Alkami provides a digital banking platform widely adopted by credit unions and community banks, with growing capabilities in member onboarding, e-signature, and document workflows that overlap with eDoc's suite.
• Jack Henry & Associates: Jack Henry is a major core processor and digital banking vendor for credit unions and banks, offering document, e-signature, and imaging modules that compete broadly with eDoc's product portfolio.
• Finastra: Finastra provides core and digital banking software to credit unions and banks worldwide, with document management and e-signature capabilities that overlap with eDoc's enterprise content management offerings.
• Temenos: Temenos is a global banking software provider offering core, digital, and document workflow solutions to banks and credit unions, intersecting with eDoc's positioning as a digital transaction platform.
• DocuSign: DocuSign is the dominant general-purpose e-signature platform used by financial institutions; eDoc already integrates with DocuSign via ProDOC, but DocuSign also competes for credit union e-signature wallet share.

Direct peers

• Datava: Datava provides electronic content management, workflow, and remote services specifically for credit unions, closely overlapping eDoc's DocLogic Suite and eDOCSignature offerings in the same vertical.
• Access Softek: Access Softek delivers digital and mobile banking solutions, including remote deposit capture and omnichannel workflows, directly to credit unions, competing with eDoc's CheckLogic and Mobile RDC capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/eDOCInnovations
• Facebookfacebook.com/edoclogic

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eDoc Innovations