What Santagostino does

Santagostino (legal entity Società e Salute SpA) operates a network of multispecialty outpatient clinics (poliambulatori specialistici) in Italy, headquartered in Milan at Via Temperanza 6. Founded around 2009–2010, the company delivers private specialist consultations, diagnostic imaging, laboratory analyses, dentistry, physiotherapy, day surgery, and psychology/psychiatry across more than 100 medical specialties. As of the input data, it operates clinics in Lombardy, Emilia-Romagna, Lazio, and Liguria — including major sites in Milan (Repubblica, Corvetto, Corso Vercelli, Città Studi, Barona, Cenisio), Bologna, Rome, Genoa, Bergamo, Busto Arsizio, Monza, Rho, Buccinasco, and Sesto San Giovanni. The company is wholly owned by Unipol S.p.A. and integrated into the Gruppo Assicurativo Unipol, one of Italy's leading insurance groups.

The underlying technology stack combines a unified online booking and patient portal (where patients self-serve appointment scheduling, retrieve referti, manage prescriptions and invoices), in-clinic diagnostic equipment (CT, open MRI, ultrasound, radiography, endoscopy), and an in-house clinical laboratory branded Santagostino Lab. A telemedicine channel (videoconsulti) and WhatsApp/phone booking supplement the physical network. Specialty sub-brands (Santagostino Psiche, Bellezza, Video, Social, Santagostinopedia) support content marketing and patient engagement. The company holds ISO 9001 quality certification across the network.

Santagostino's revenue model is primarily direct-to-consumer, pay-as-you-go, with prices varying by physician availability and demand (displayed transparently at booking). Services are not covered by Italy's SSN public system; instead, Santagostino maintains active in-network agreements with major insurers (UniSalute, Generali, Axa, Blue Assistance, and others) enabling partial or full reimbursement, and runs a B2B occupational medicine and corporate welfare channel (Per le Aziende). Other streams include dental services, day surgery, optical retail, hearing aids, and telemedicine. Distribution is direct through owned clinics plus insurance and corporate referral partnerships.

Name

Santagostino

Legal name

Società e Salute SpA

Website

https://santagostino.it

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Santagostino (Società e Salute SpA) is an Italian private network of multispecialty outpatient clinics, wholly owned by Unipol Group, offering 100+ specialties across Lombardy, Emilia-Romagna, Lazio, and Liguria to self-paying and insured consumers plus B2B corporate clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Specialist Medical Consultations: Revenue from patient-paid specialist visits across over 100 medical specialties including cardiology, dermatology, gynecology, physiotherapy, dentistry, psychotherapy, and more. Visits are priced using a variable model where prices fluctuate based on physician availability and demand, with transparent ranges shown during booking.
2. Diagnostic Imaging Services: Revenue from imaging services including MRI, TAC, radiography, ultrasound, and endoscopy. Services are available at dedicated diagnostic centers within clinic locations.
3. Laboratory Tests: Blood tests and clinical analyses performed at Santagostino Lab facilities, available with or without a prior medical prescription. Tests can be booked online or accessed on a walk-in basis.
4. Day Surgery and Ambulatory Surgery: Revenue from surgical procedures that do not require hospital admission, including proctology, ophthalmology, orthopedics, and plastic surgery.
5. Dental Services (Odontoiatria): Dental care services including general dentistry, orthodontics, and oral surgery offered at multiple Santagostino locations.
6. Corporate / Occupational Medicine (Per le Aziende): B2B services including occupational health assessments, wellness programs, and employee voucher schemes offered to corporate clients as part of corporate welfare packages.
7. Telemedicine (Videoconsulti): Remote video consultations with specialists available for follow-ups and initial assessments, particularly in specialties such as allergology, psychotherapy, and psychiatry.
8. Optical / Eyewear Retail: Sale of prescription glasses and eyewear through Santagostino's optical corners and dedicated shop (Occhiali Santagostino), including lenses and frame adjustments.
9. Insurance and Health Fund Reimbursements: Santagostino is a private provider not covered by the Italian National Health Service (SSN), but maintains active agreements with major health insurers and mutual funds (e.g., UniSalute, Generali, Axa, etc.) whereby insured patients can be partially or fully reimbursed for services.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

Santagostino operates a network of multispecialty outpatient medical clinics (poliambulatori) in Italy providing specialist medical consultations across 100+ specialties, diagnostic imaging, laboratory tests, dentistry, physiotherapy, psychotherapy, telemedicine/video consultations, day surgery, occupational medicine, vaccinations/travel medicine, check-up and prevention programs, and ancillary retail offerings such as prescription eyewear and hearing aids.

Product overview

Santagostino is a network of private multispecialty outpatient clinics (poliambulatori specialistici) operating in Lombardy, Emilia-Romagna, Lazio, and Liguria regions of Italy. The company offers a comprehensive range of healthcare services through its network of physical clinic locations, organized around a core platform of specialist medical visits and diagnostic services. The main product lines include: (1) Specialist medical consultations across over 80 specialties including cardiology, dermatology, gynecology, orthopedics, and more; (2) Diagnostic imaging services (Diagnostica per Immagini) featuring CT scans, MRI, and radiology; (3) Laboratory analysis services (Esami di Laboratorio/Santagostino Lab) for blood tests and biological samples; (4) Dental care (Odontoiatria) offering general dentistry, orthodontics, and oral surgery; (5) Physiotherapy and rehabilitation (Fisioterapia e Riabilitazione); (6) Psychology and psychiatry services under the Santagostino Psiche sub-brand with individual, couple, and family therapy; (7) Telemedicine/videoconsulti for remote consultations; (8) Day surgery services for procedures not requiring hospitalization; (9) Occupational health services for businesses (Medicina del Lavoro); and (10) Ancillary services including eyewear (Occhiali Santagostino), hearing aids (Audioprotesi), and vaccination services. The company operates on a variable pricing model and is not affiliated with the Italian National Health Service (SSN), but works with major insurance companies through direct billing agreements.

Differentiator

Problem solved

Functional benefit

Brands

• Santagostino Psiche: Mental health services including psychotherapy and psychiatry
• Santagostinopedia
• Santagostino Video
• Santagostino Social
• Santagostino Lab
• Santagostino Bellezza
• Dyadea

Products and services

• Specialist medical consultations Outpatient visits with specialist physicians across 100+ medical specialties delivered at Santagostino clinic locations in Italy.
• Diagnostic imaging services Radiology and imaging examinations including X-ray, ultrasound, MRI and CT scans provided at Santagostino outpatient clinics.
• Laboratory tests (Santagostino Lab) Blood, urine and other clinical laboratory analyses processed through the Santagostino Lab service for outpatient patients.
• Dentistry and orthodontic services Outpatient dental care including check-ups, conservative dentistry, orthodontics, endodontics and related procedures.
• Physiotherapy and rehabilitation Outpatient physiotherapy, motor rehabilitation and recovery services delivered at Santagostino clinics.
• Psychotherapy and psychiatry services Mental-health outpatient services including psychological and psychiatric consultations and psychotherapy pathways.
• Telemedicine and video consultations Remote specialist medical consultations delivered via video call, allowing patients to access Santagostino specialists without visiting a clinic.
• Day surgery Minor outpatient surgical procedures performed in day-hospital format within Santagostino facilities.
• Occupational medicine (medicina del lavoro) Mandatory employee health surveillance, fitness-for-work assessments and occupational medicine services provided to Italian employers.
• Check-up and prevention programs Pre-packaged preventive health check-up programs combining diagnostics, laboratory tests and specialist visits aimed at early detection and screening.
• Prescription eyewear (Occhiali Santagostino) Retail optical product offering of prescription lenses and frames sold through Santagostino optical points of sale.
• Hearing aids (audiprotesi) Hearing assessment and supply of hearing aid devices through Santagostino audiology service points.

Quantifiable outcome

• Short waiting times — specialist appointments available in a few days (described as 'pochissimi giorni')
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Dyadea (Centri Medici Dyadea)coreStrategic or Co-development PartnerSantagostino acquired and integrated Dyadea, a network of medical centers in the Bologna and Emilia-Romagna area. Dyadea locations (including Via Larga, Via Fani, Borgo, Interporto, and Valsalva in Imola) operate under the Santagostino brand with their own local sanitary directors, offering specialist visits, diagnostics, and laboratory services.
• UGO (Accompanying Service)minorGTM or Marketing PartnerSantagostino has an active agreement with UGO, a patient accompaniment and caregiver support service. Patients who need assistance getting to and from clinic appointments can use UGO's trained caregivers, with Santagostino patients receiving a 5% discount using promo code SANTAGOSTINOW522. Note: UGO is a separate service not managed directly by Santagostino.
• Coop LombardiaminorGTM or Marketing PartnerSantagostino has a partnership with Coop Lombardia (news article titled 'Coop Lombardia e Santagostino: In salute, insieme') to promote health and wellness services to Coop members in the Lombardy region.
• Health Insurance Companies (UniSalute, Generali, Axa, Blue Assistance, Campa, Cesare Pozzo, Fasdac, Insieme e Salute, MyRete, Postel Protezione, Mutua Nuova Sanità, Allianz, Previmedical, My Assistance, AON, FASCHIM, Assirete, etc.)coreChannel Partner/ Reseller/ DistributorSantagostino maintains active agreements with numerous major Italian health insurers and mutual funds. Insured patients can receive partial or full reimbursement for services. The company appears as an in-network provider for these insurers' policyholders. Active agreements vary by location, with each clinic listing its specific active insurance partnerships.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Affidea: European diagnostic imaging and outpatient services provider operating in multiple countries including Italy. Comparable through Santagostino's diagnostic imaging (MRI/CT/radiology) and ambulatory service lines, though Affidea is imaging-centric while Santagostino is visits-plus-imaging.
• Ramsay Santé: Listed French/European private hospital and outpatient network. Operates a similar multispecialty outpatient clinic model across multiple geographies, making it a relevant European comparable for Santagostino's scale and growth dynamics, though much larger in absolute size.
• Medicover: Swedish-headquartered pan-European private healthcare network with multispecialty clinics, diagnostic services, and lab operations across Central/Eastern Europe. Closely matches Santagostino's integrated multispecialty-plus-diagnostics model at a multi-country scale.
• CDI - Centro Diagnostico Italiano: Milan-based multi-specialty diagnostic and outpatient clinic network with deep specialty coverage and B2B services. Highly comparable in model (multi-specialty polyclinic, diagnostic imaging, lab integration) and Milan geographic overlap, making it the closest direct competitor.
• Synlab Italia: Pan-European medical diagnostics operator with substantial Italian presence, providing laboratory and diagnostic services. Comparable through Santagostino's Santagostino Lab division and imaging services, though Synlab is diagnostics-only with no outpatient visit offering.

Broad incumbents

• Istituto Auxologico Italiano: Milan-based private hospital and research institute (IRCCS) with multispecialty outpatient services. Overlaps with Santagostino in cardiology, neurology, and chronic disease management, with stronger research brand but heavier inpatient focus.
• Gruppo San Donato: Italy's largest private hospital and outpatient healthcare group operating across multiple regions. Overlaps with Santagostino in outpatient specialty services but offers a much broader hospital, academic, and specialty footprint — Santagostino's outpatient model sits as a feeder into San Donato's hospital network.
• Humanitas: Major Italian private hospital and outpatient network with research/teaching arm (Humanitas University). Competes in the same outpatient specialty space across Lombardy and other regions, but with a stronger academic/specialty referral brand and hospital infrastructure.

Regional players

• Multimedica: Italian private hospital and outpatient group based in Lombardy. Geographic and operational overlap with Santagostino in Milan metro, competing for the same insured and self-pay patient pool across multiple specialties.

Emerging players

• Clariane (formerly Korian, Italy): European care and healthcare services operator with Italian outpatient and clinic operations under the Korian brand. Tangentially comparable through multi-specialty outpatient service lines in Italy, though the group's primary focus is elderly/care rather than acute outpatient medicine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cmsantagostino
• Facebookfacebook.com/cmsantagostino
• LinkedInlinkedin.com/company/santagostino

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Santagostino