Freezerworks
Freezerworks (Dataworks Development, Inc.) is a privately held laboratory sample management software vendor founded in 1987, serving biobanks, clinical research labs, academic medical centers, biorepositories, and fertility/IVF clinics with 21 CFR Part 11-compliant configurable software across four editions.
- Company typePrivate
- Founded1987
- HeadquartersMountlake Terrace, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Freezerworks does
Freezerworks, legally Dataworks Development, Inc., is a privately held laboratory sample management software vendor founded in 1987 and headquartered in Mountlake Terrace, Washington. The company originated in the Retrovirus Laboratory Management Program (RLMP) supporting HIV virology research in the early 1990s and evolved Freezerworks into a configurable platform delivered across four editions — Base, Ascent, Summit, and Pinnacle — that scale from individual lab teams through multi-group, multi-tenant study management for clinical trials. The product is deployed as a Windows and Mac desktop application paired with a browser-based Web Client, built on a native SQL-92 compliant database with REST API and SOAP web services for third-party integration, supported by add-on modules including Bar Code (since 1996), Testing/LIMS, Billing/Invoicing, Workflows/Requisitions, and accessories bundling validated Zebra thermal printers.
The platform targets biobanks, biorepositories, GCLP-accredited clinical trial laboratories, academic medical centers, fertility/IVF clinics, pediatric research facilities, Alzheimer's research centers, and zoological/wildlife research institutions. It is intentionally designed for FDA-regulated environments, with full 21 CFR Part 11 (Electronic Records and Electronic Signatures), 21 CFR Part 820 GMP, and General Principles of Software Validation compliance, alongside GCLP support and IQ/OQ validation services for installations in validated environments. Differentiating features cited by customers include unlimited user-defined fields, workflow templates, role-based and sample-level security, audit trails, a Visual Freezers capacity interface, REST API integrations, LDAP/LDAPS authentication, and chain-of-custody tracking.
Commercially, Freezerworks operates a direct, demo-based enterprise sales motion with named customers including AFRIMS (military medical research, Bangkok), UC Davis Clinical Translational Science Center, UAB, UCL ECMC GCLP Facility, and Vitalant. Recurring revenue comes from software licensing (perpetual/subscription across editions) and the annual Customer Care Program; non-recurring revenue comes from four-day Training Camps ($2,755 standard / $2,248 for CCP owners), IQ/OQ validation engagements, on-site assistance, and customization services. The company is privately held and has remained owner-operated throughout its 37-year history, with no recorded institutional investment, M&A, or executive changes in the provided data, and an annual product release cadence continuing through the 2024 version.
Freezerworks firmographics
Firmographics- Name
- Freezerworks
- Legal name
- Dataworks Development, Inc.
- Website
- https://freezerworks.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Freezerworks (Dataworks Development, Inc.) is a privately held laboratory sample management software vendor founded in 1987, serving biobanks, clinical research labs, academic medical centers, biorepositories, and fertility/IVF clinics with 21 CFR Part 11-compliant configurable software across four editions.
- Ownership category
- akta.pro rank
Freezerworks industry classification
Industry- Product category
- Laboratory Information Management Systems (LIMS)
- SIC
- Laboratory Apparatus & Furniture (3821)
- akta.pro primary industry
- Public Health & Reference Lab LIMS (HLACAMAF)
- akta.pro secondary industries
- Sample Preparation, Storage & Cryogenics (Freezers, Cryovials, Cryostats) (HLAGAIAJ), Medical & Clinical Specimen Frozen Storage (Labs, Biobanks) (TLALACAE)
Keywords
Where Freezerworks is headquartered
LocationHeadquarters
- HQ city
- Mountlake Terrace
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Freezerworks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing (Perpetual/Subscription): Four editions of Freezerworks software (Base, Ascent, Summit, Pinnacle) sold as licenses with annual Customer Care Program support. Software is deployed on-premise with client/server architecture.
- Training Services: 4-day Training Camp programs offered at $2,755 standard pricing or $2,248 for Customer Care Program owners, delivered virtually via Zoom
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | One-time | Training Camp - Virtual (Standard) |
| Subscription | One-time | Training Camp - Virtual (CCP) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Freezerworks product offering
Product offeringCore offering
Freezerworks is a configurable laboratory sample management software platform that helps research and clinical laboratories track, store, and audit biological specimens across freezers and studies. It is sold in four tiered editions (Base, Ascent, Summit, Pinnacle) ranging from single-team sample tracking to enterprise multi-group clinical trial management, and includes a web client, REST API, LDAP authentication, and 21 CFR Part 11 compliance for FDA-regulated environments.
Product overview
Freezerworks is a configurable sample management software platform for laboratories and biobanks, developed by Dataworks Development, Inc. since 1987. The product portfolio comprises four tiered editions (Base, Ascent, Summit, and Pinnacle) that scale from individual team use to enterprise-wide multi-group study management. The Base edition provides essential sample management with user-defined fields, workflows, and REST API integration. Ascent adds multi-group security, roles, and shipping management. Summit introduces multi-tenancy with organism-level hierarchy, group-assigned fields, test results management, and invoicing. Pinnacle offers comprehensive study management with participant enrollment, visit modeling, kit generation, and clinical trial capabilities. The platform includes a Web Client for browser-based access, a Testing Module for LIMS functionality, SOAP web services for third-party integration, and recommended Zebra printer accessories. The software adheres to FDA Good Practice standards including 21 CFR Part 11 compliance, making it suitable for GxP and clinical trial environments. Support services include the Customer Care Program, IQ/OQ Validation Services, and Training Camp programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Freezerworks Base Entry-level sample management software for individual teams. Includes user-defined fields, workflow templates, configurable storage spaces, aliquot status tracking, full audit trails, label printing, dashboards, batch updates, REST API integrations, QC freezer checks, pooled samples, and data-validated importing.
- Freezerworks Ascent Multi-group sample management solution with expanded security, roles, shipping, and requisition features. Includes unlimited roles for permission management, sample-level security with multi-tenant capabilities, sample request management with approve/deny functionality, and shipping record management.
- Freezerworks Summit Multi-tenancy sample management solution with organism-level hierarchy, group-assigned fields, test results management, and invoicing. Includes unlimited group-assignable fields, qualitative and quantitative test metrics, organism-to-sample linking, role-based permissions for sensitive data, and audit trails.
- Freezerworks Pinnacle Multi-group study management solution with visit modeling and configurable metrics for clinical trials. Includes unlimited study creation with multiple arms, participant enrollment management, visit modeling with kit generation and labeling, health metrics monitoring, and clinical trial management capabilities.
- Training Camp Paid 4-day training program for new and existing users covering Freezerworks configuration, advanced features, and best practices. Delivered live virtually via Zoom at $2,755 per attendee ($2,248 for Customer Care Program members) or in-person.
- IQ/OQ Validation Services Installation Qualification and Operational Qualification validation services for customers in validated FDA-regulated environments, particularly those upgrading to new versions of Freezerworks.
Quantifiable outcome
- Sponsor-led audits considered Freezerworks to be 'best practice' in sample management for clinical trials allowing full traceability from receipt, storage, analysis, and transfer
- +1 more outcomes
Companies that use Freezerworks
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles3 records
Freezerworks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Freezerworks partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights6 records
Freezerworks competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Freezerworks social profiles
Digital presenceFreezerworks compliance and trust
Trust signalCompliance2 records
Freezerworks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Freezerworks leadership team
Management profileNumber of profiles
Freezerworks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Freezerworks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Freezerworks
What does Freezerworks do?
Freezerworks is a configurable laboratory sample management software platform that helps research and clinical laboratories track, store, and audit biological specimens across freezers and studies. It is sold in four tiered editions (Base, Ascent, Summit, Pinnacle) ranging from single-team sample tracking to enterprise multi-group clinical trial management, and includes a web client, REST API, LDAP authentication, and 21 CFR Part 11 compliance for FDA-regulated environments.
Is Freezerworks a public or private company?
Freezerworks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Freezerworks founded?
Freezerworks was founded in 1987. It employs 11 to 50 people.
Where is Freezerworks based?
Freezerworks is headquartered in Mountlake Terrace, United States, in the North America region.
How does Freezerworks make money?
Two revenue lines are on record. Software Licensing (Perpetual/Subscription) is the primary driver. The others are training Services.
Does Freezerworks have an API?
Yes. Freezerworks offers a REST API that enables users to display data from other database sources, build automations, and increase efficiency. The platform also supports SOAP web services (SOAP Search Module and SOAP Update) for web searches and integration with mobile apps, websites, and other laboratory software and systems. Third-party apps have been written by customers to integrate systems and manage workflow between Freezerworks and other systems and devices.
What industry is Freezerworks in?
Freezerworks's product category is Laboratory Information Management Systems (LIMS). Its primary akta.pro industry code is HLACAMAF, Public Health & Reference Lab LIMS, with a secondary code of HLAGAIAJ, Sample Preparation, Storage & Cryogenics (Freezers, Cryovials, Cryostats). Its SIC code is 3821.