Combis

Name

Combis

Legal name

Combis, usluge integracija informatičkih tehnologija, d.o.o.

Website

https://combis.hr

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Enterprise IT Services and Systems Integration

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Cloud Architecture & Migration Integration (BPAEAAAH), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Cloud managed services
• Cybersecurity operations
• Enterprise systems integration
• Digital transformation consulting
• Managed IT services

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. IT Services and Systems Integration: Core business providing enterprise IT solutions including development, implementation, consulting, and maintenance of ICT systems.
2. Managed Services: Portfolio of manageable IT services providing complete IT service delivery including cloud managed services, printing-as-a-service, HWaaS, infrastructure management.
3. RPA/Digital Worker: Robotic Process Automation service with monthly subscription model at EUR 1,300-1,400 per month, replacing 2-3 administrative positions.
4. Cloud Services (Cloud No.9): Cloud service offerings with fixed monthly amounts for IT infrastructure support and expert services.
5. Cybersecurity Services (30SEC): Security operations center with proactive cybersecurity approach, offered as fixed monthly service.
6. Smart City Solutions: OneCity App platform and smart city solutions for municipal governments, implemented as projects.
7. Contact Center Solutions: Omni-channel contact center solutions based on Cisco technology with proprietary application layer.
8. Business Digitalization Applications: Custom application development on Microsoft Power Platform tailored to client needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Combis is an ICT services and systems integration company that develops, implements, and maintains enterprise technology solutions with focus on cloud services, cybersecurity, digital transformation, and managed services. Core offerings include the proprietary Cloud No.9 managed cloud platform, the 30SEC Security Operations Center, contact center solutions on Cisco technology, RPA via Digital Worker, smart city platforms (OneCity App), and custom business digitalization applications built on Microsoft Power Platform. The company serves over 500 enterprise and public sector customers across Croatia, Serbia, and Bosnia and Herzegovina through direct sales and a 35-year consulting track record spanning 2,000+ projects.

Product overview

Combis is an ICT services company offering a portfolio of solutions organized around three main pillars: Cloud No.9 (cloud services), 30SEC (cybersecurity operations), and Next-gen Digital (digital transformation services). The product portfolio includes managed services (Cloud Managed Services, Printing-as-a-Service, Hardware as a Service, SD-WAN, SD-Access), contact center solutions built on Cisco technology, and specialized platforms like SecondBase (Oracle database replication), Combis ARA (automated remote access), SmartFlow (AI-powered internal communications with push notifications and AI assistant), Digital Worker (RPA for process automation), Intelligent Business Relationship Platform (360-degree CRM with AI analytics), ComEnergy and Combis EWA (energy monitoring), and OneCity App (smart city management). Business digitalization applications are built on Microsoft Power Platform. The architecture is platform-plus-modules, with security services (30SEC SOC) and cloud infrastructure (Cloud No.9) serving as foundational services alongside specialized vertical solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Cloud No.9: Cloud services offering flexible IT infrastructure solutions for digital transformation.
• 30SEC
• SmartFlow
• Digital Worker
• Business Relationship Platform
• ComEnergy
• SecondBase
• ARA (Automated Remote Access)

Products and services

• Cloud No.9 Managed cloud service providing flexible IT infrastructure without the burden of managing underlying hardware and maintenance. Offered as a fixed monthly subscription for enterprise digital transformation.
• 30SEC Security Operations Center Combined service of threat detection, threat response, data analysis, reporting, and prevention including antivirus, malware protection, firewall, email security, web security, SIEM, and SOAR solutions. Offered on a fixed monthly service model.
• Contact Solutions Omni-channel contact center solutions built on Cisco contact center technology with a proprietary application layer, supporting integration with CRM and other business applications for enterprise customer engagement.
• OneCity App Smart city platform developed jointly with Hrvatski Telekom, enabling cities to manage key processes uniformly while providing citizens transparent access to services including bill tracking, payments, municipal issue reporting, and digital applications.
• SecondBase Cost-effective Oracle database replication solution designed as an alternative to complex and expensive commercial database replication products. Targets high-risk database systems with simplified replication.
• Combis ARA (Automated Remote Access) Automated secure remote access solution with four modules addressing separate aspects of remote access and process automation within organizations, replacing manual VPN configuration processes and integrating with Active Directory.
• SmartFlow Web and mobile communication platform with AI assistant that ensures important information reaches the right people through push notifications, surveys, multilingual content delivery, and personalized news by department.
• Intelligent Business Relationship Platform 360-degree view platform for managing business relationships with clients, suppliers, and collaborators, featuring AI analytics for predictions of supplier delays, client churn risk, sales forecasting, and per-client profitability.
• Digital Worker
• ComEnergy
• Combis EWA Energy monitoring platform for remote meter reading, monitoring, analysis, reporting, and alarming about energy consumption.
• Managed Services Complete IT service packages including cloud managed services, printing-as-a-service, hardware as a service, infrastructure management, SD-WAN, and SD-Access.
• Security Testing and Consulting
• DLP - Data Leak Prevention
• Self-service Devices
• EFTPOS - Card Payment Terminals
• Desktop Computer Virtualization
• Call from Teams
• Office 365 Modern Workplace
• Business Digitalization Applications
• Technological Platforms (SDDC/SDN)
• API Services

Quantifiable outcome

• 500+ satisfied customers served
• +7 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature13 records

Scale indicators12 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Atos: European-headquartered IT services incumbent offering managed services, cybersecurity, and digital transformation. Competes for tier-1 enterprise contracts across SE Europe.
• Capgemini: Global IT services and consulting giant with deep presence in Europe across cloud, cybersecurity, and managed services. Competes for the same large enterprise and public-sector transformation deals Combis targets.
• Sopra Steria: European IT services group with strong presence in public sector and regulated industries, offering systems integration, cloud, and security services. Comparable in customer verticals and solution breadth, but at much larger scale.

Direct peers

• Sedam IT: Croatian IT services and solutions company with data center, cloud, and managed services offerings for enterprise clients. Comparable in scale and in the domestic Croatian IT services market.
• Comping: Zagreb-based IT services company providing infrastructure, cloud, and managed services to enterprise customers. Comparable regional Croatian SI with similar target market.
• Span: SE European IT solutions and services company headquartered in Zagreb with operations across the former Yugoslavia, offering managed services, cloud, and security. Closely comparable in geography, customer base, and solution portfolio.
• IN2 Group: Croatian IT company focused on business solutions, including ERP, document management, and enterprise applications. Comparable in regional positioning and enterprise/government customer base.
• King ICT: Croatian IT systems integrator and managed services provider of similar size, offering cloud, security, and enterprise IT solutions to corporate and public-sector clients. Directly comparable as a domestic SI peer competing for the same enterprise and government deals.

Regional players

• Telekom Slovenije (and subsidiaries): Slovenian telecom group with IT services subsidiaries serving enterprise and public-sector clients across the Adriatic region. Comparable as a regional telecom-affiliated IT services operator.
• Asseco Central Europe: Central and Eastern European IT services and software group operating across multiple countries, providing enterprise solutions including ERP, banking, and infrastructure. Comparable as a larger regional IT services peer with similar verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/combis
• LinkedInlinkedin.com/company/combis-d.o.o.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Combis