Vivio Technologies

What Vivio Technologies does

Vivio Technologies is a privately held, US-based managed hosting and cloud services provider headquartered in Walla Walla, Washington, serving small and medium businesses, developers, healthcare organizations requiring HIPAA-compliant infrastructure, and enterprises needing colocation. Its core product, Vivio Velocity Cloud, runs on NVMe SSD storage arrays and fiber-optic networking, complemented by Vivio Classic, a lower-cost platform for less demanding workloads. The portfolio spans Managed Shared Hosting, Colocation, Managed WordPress Hosting, ColdFusion and Lucee Hosting, Email Hosting (SmarterMail and Zimbra), Velocity Backup, and free server monitoring, with deeper managed services sold through subscription-based SysOps and Infrastructure Support subscriptions.

The company monetizes primarily through recurring subscriptions billed monthly on Net 10 terms, supplemented by professional services such as migration assistance, remediation work at $250/hour, and billable site transfers after an initial 30-day window. Distribution runs through a self-serve e-commerce flow on viviotech.net, a customer portal at portal.viviotech.net, and inside sales for enterprise colocation and custom solutions. Compliance posture (HIPAA, SOC 1, PCI DSS, GDPR via the EU-U.S. Data Privacy Framework) and official support-provider status with Adobe ColdFusion, the Lucee Association, and SmarterTools form the company's primary differentiators in a long-tail, niche-heavy hosting market.

Name

Vivio Technologies

Legal name

Vivio Technologies

Website

https://viviotech.net

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Vivio Technologies is a privately held managed hosting and cloud services provider based in Walla Walla, Washington, serving SMBs, developers, healthcare organizations, and enterprise customers with cloud, WordPress, ColdFusion/Lucee, email, and colocation hosting plus 24/7 SysOps support.

Ownership category

akta.pro rank

Headquarters

HQ city

Walla Walla

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Hosting Services: Recurring subscription revenue from Vivio Velocity Cloud, Managed Shared Hosting, Colocation, Managed WordPress Hosting, ColdFusion & Lucee Hosting, and Email Hosting services. Customers pay periodic fees for cloud infrastructure, storage, and compute resources.
2. SysOps Support Subscriptions: Tiered support subscription services providing infrastructure support, SysOps support, and migration assistance. Can be paired with server monitoring for comprehensive managed services.
3. Professional Services: Billable professional services including site transfers (free for 30 days after initial purchase, then billable), remediation events ($250/hour for data recovery requests), and technical support time for issues like IP address overlap troubleshooting.
4. Domain and SSL Services: Domain name registration services and SSL certificate provisioning through third-party Certificate Authorities. Domain fees are non-refundable and include automatic renewal options.
5. Colocation Services: Licensing of data center space for customer-owned equipment including server racks, patch panels, copper and fiber network cabling, and power distribution units. Includes cross-connection fees for third-party connections within the data center.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Vivio Technologies provides managed cloud hosting, virtual private server hosting, colocation, and specialty application hosting (Adobe ColdFusion, Lucee CFML, Managed WordPress) backed by 24/7/365 SysOps support, automated patching, free server monitoring, and SSD-powered backups. The company also resells and hosts supporting software (SmarterMail, SmarterStats, SmarterTrack, Zimbra, cPanel) and security products (Sophos UTM, Sophos Server Protection, Imunify360, DigiCert SSL) for customers needing bundled infrastructure.

Product overview

Vivio Technologies is a web hosting service provider offering a comprehensive portfolio of hosting products and managed services. The core offerings include Vivio Velocity Cloud (high-performance cloud hosting with nVME SSD and fiber-optic networking), Managed Shared Hosting, Colocation, Managed WordPress Hosting, and ColdFusion & Lucee Hosting. Supporting these core products are numerous add-on modules including SSL certificates, security products (Sophos UTM, Sophos Server Protection, Imunify360, Foundeo), email solutions (SmarterMail, Zimbra), developer tools (PHP, ColdFusion, Lucee, MS SQL Server), control panels (cPanel), and infrastructure services (Server Monitoring, Velocity Backup, CloudFlare CDN). The company also provides SysOps Support and Migration Assistance as professional services. All services are managed through the Vivio Portal platform with support via the Knowledge Base.

Differentiator

Problem solved

Functional benefit

Brands

• Vivio Velocity Cloud: Blazing-fast cloud hardware for the most demanding apps, using the latest in hardware and software technology.
• Vivio Velocity
• Vivio Velocity3
• Velocity Backup

Products and services

• Vivio Velocity Cloud Hosting Blazing-fast cloud hosting platform using latest nVME SSD storage arrays and fiber-optic networking for extreme speed. Targeted at demanding applications that need high-throughput infrastructure.
• Managed Shared Hosting Rock-solid, lightning-fast, easy-to-use shared website hosting with automated WordPress installer, Website Builder, free SSL, email with spam/virus filtering, Velocity Backup, and SysOps Support. Designed for SMBs and individuals needing managed infrastructure with minimal IT overhead.
• Colocation Hosting Hosts customer-owned hardware in Vivio's secure Walla Walla data centers, including server racks, patch panels, copper and fiber network cabling, and power distribution units, with cross-connection fees to third-party providers within the facility. Targeted at enterprises that own hardware but need secure colocation space.
• Managed WordPress Hosting High-performance, all-in-one WordPress hosting solution with automated updates and management. Targeted at SMBs and developers needing dedicated WordPress-optimized infrastructure.
• Velocity3 Hosting Vivio's latest high-performance web hosting product, running the newest hypervisor software with the latest operating systems and fully updated instances. Targeted at demanding application workloads needing the freshest platform stack.
• ColdFusion & Lucee Hosting Officially supported Adobe ColdFusion and Lucee CFML server hosting, with security updates, configuration support, and expert CFML hosting. Targeted at developers and enterprises running CFML applications.
• Email Hosting Professional email hosting powered by SmarterMail or Zimbra with spam and virus filtering. Targeted at businesses needing reliable, full-featured managed email without running their own mail server.
• SysOps Support Tiered expert SysOps support subscription that augments existing IT teams and can manage any server anywhere, including off-hours support when paired with server monitoring. Targeted at customers needing on-demand infrastructure expertise.
• Infrastructure Support Infrastructure-level technical support subscription services. Targeted at customers needing on-demand infrastructure expertise.
• Migration Assistance Professional service to migrate websites and applications to any cloud platform with minimal downtime, free for 30 days after initial purchase then billable. Targeted at new customers moving from other hosts.
• SSL Certificates Commercial SSL certificates from DigiCert trusted Certificate Authority, with provisioning and management. Targeted at any customer needing validated TLS certificates.
• Sophos UTM Hosting Unified threat management security solution hosted on Vivio infrastructure. Targeted at customers needing enterprise-grade perimeter security.
• Sophos Server Protection Server-level security protection powered by Sophos. Targeted at customers needing endpoint/server-layer malware protection.
• Imunify360 Comprehensive server protection security product (Imunify360) for protection against threats, malware, and vulnerabilities on hosted servers and websites.
• SmarterMail Hosting Officially supported SmarterTools SmarterMail email server hosting with licensing and infrastructure. Targeted at businesses needing professional email with full add-on licensing.

Quantifiable outcome

• 5% credit per 30 minutes of network downtime beyond initial 10 minutes, up to 100% of monthly service fee
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and major.

• SmarterToolscoreTechnology or IntegrationAs a SmarterTools Partner, Vivio provides comprehensive licensing for SmarterMail, SmarterStats, and SmarterTrack products along with powerful server infrastructure to host them. This partnership enables Vivio to offer officially supported email, analytics, and help desk hosting solutions.
• AdobecoreTechnology or IntegrationVivio provides officially supported Adobe ColdFusion Hosting, leveraging Adobe's enterprise ColdFusion platform. As an official support provider, Vivio offers managed hosting for Adobe ColdFusion 2023 and 2021 with security updates and configuration support.
• Lucee AssociationcoreTechnology or IntegrationVivio offers officially supported Lucee Server Hosting for the open-source CFML engine. Provides managed hosting for Lucee with expert configuration and ongoing support for Java-based CFML applications.
• CloudflaremajorTechnology or IntegrationCloudflare CDN is offered as a free extra with Vivio hosting services. Provides additional speed, security, and reduces load on server resources, increasing customer ROI. Integration available for DNS configuration and SSL settings management.
• SophosmajorTechnology or IntegrationVivio offers Sophos UTM Hosting and Sophos Server Protection as part of their security offerings. These enterprise-grade security products help keep cloud infrastructure secure through unified threat management and server protection features.
• Imunify360majorTechnology or IntegrationImunify360 security product offered as part of Vivio's security suite, providing comprehensive protection against threats, malware, and vulnerabilities for hosted servers and websites.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Rackspace Technology: Large established managed-cloud and hosting services provider serving enterprises across multiple hyperscalers. Overlaps with Vivio's SysOps Support and managed hosting offerings but operates at much larger scale and broader portfolio.

Direct peers

• Cloudways: Managed cloud hosting service that sits on top of hyperscaler infrastructure and provides SysOps-style server management for SMBs and developers. Comparable to Vivio's Velocity Cloud and SysOps Support offerings and to its developer/SMB customer base.
• WP Engine: Specialist managed WordPress hosting platform offering premium, performance-optimized WordPress hosting with SysOps-grade support. Comparable to Vivio's Managed WordPress Hosting product line and to its broader managed-hosting GTM motion.
• DreamHost: Independent web hosting provider offering shared, VPS, managed WordPress, and email hosting. Comparable product portfolio and SMB/developer focus, and similarly independently owned.
• Liquid Web: Managed hosting provider focused on VPS, dedicated, and managed WordPress/WooCommerce hosting for SMBs and agencies. Directly comparable to Vivio on product mix (managed cloud, WordPress, SysOps-style support) and customer segment.
• Hostek: Smaller hosting provider that specializes in ColdFusion and CFML hosting, closely matching Vivio's most differentiated niche. Comparable on Adobe ColdFusion partner positioning and on serving the same legacy-CFML customer base.
• SiteGround: Managed shared, cloud, and WordPress hosting provider known for strong support and performance positioning. Comparable to Vivio on performance-led marketing, SMB/WordPress focus, and support-led differentiation.
• HostGator: Large SMB-focused shared, VPS, and managed WordPress hosting provider. Comparable on product breadth (shared hosting, VPS, WordPress) and on serving the same small-business and developer buyer.
• A2 Hosting: SMB-focused web hosting company offering shared, VPS, dedicated, and managed WordPress hosting with developer-friendly tooling. Comparable on product lineup and target SMB/developer segment.
• InMotion Hosting: SMB-focused managed hosting provider with shared, VPS, dedicated, and managed WordPress products plus SysOps-style support. Comparable breadth of products and customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vivio-technologies-inc-

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivio Technologies