Trialfacts
Trialfacts provides guaranteed patient recruitment services for clinical trials, serving academic researchers, pharmaceutical companies, CROs, biotech firms, and research sites with a proprietary six-element Recruitment Guaranteed Method, supported by custom screening software and a 100,000+ member participant community.
- Company typePrivate
- Founded2006
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Trialfacts does
Trialfacts (legal entity Rewards for Research Pty Ltd) is a clinical trial patient recruitment company founded in 2006 by Nick Karrasch in Melbourne, Australia. The company provides guaranteed recruitment services to academic and grant-funded researchers, pharmaceutical companies, contract research organizations, biotechnology firms, and research sites. Trialfacts has served 400+ research organizations, recruited for 1,000+ studies, and enrolled 30,000+ participants across 16 years, and currently manages 250+ active studies at any time. Operating geographies span the United States (regional HQ in San Diego), Australia (Melbourne), New Zealand, and Canada, supported by a fully remote team of 40+ recruiting specialists and clinical trial marketers.
The company's core offering is the Recruitment Guaranteed Method, a proprietary six-element methodology (Data-Driven Forecasting, Effective Promotion, Time-Saving Technology, Positive Participant Experience, Enrollment Best Practices, Performance Metrics) backed by a money-back guarantee on participant recruitment outcomes. Underpinning this are proprietary technology assets including custom screening software (delivered via Alchemer-hosted online questionnaires with reCAPTCHA verification), a communication platform, and a 100,000+ member participant community database. Supporting tools include the Recruitment Guaranteed Scorecard (free interactive benchmarking) and a downloadable resource library of recruitment templates and case studies. The company complies with HIPAA, GDPR, and the Australian Privacy Principles.
Trialfacts operates a sales-led, consultative GTM motion. Prospective clients submit a website form, schedule an introductory call, and receive a free due diligence analysis and customized recruitment plan; conversion to paid services is quote-based and structured as multi-year contracts. The company markets through content/SEO, Facebook/Instagram advertising (since 2009), LinkedIn, email to the participant community, and word-of-mouth referrals. Named customers include Bayer Pharmaceuticals, AstraZeneca, Syneos Health, Oxford University, Harvard University, Purdue University, and Yale University.
Trialfacts firmographics
Firmographics- Name
- Trialfacts
- Legal name
- Rewards for Research Pty Ltd
- Website
- https://trialfacts.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Trialfacts provides guaranteed patient recruitment services for clinical trials, serving academic researchers, pharmaceutical companies, CROs, biotech firms, and research sites with a proprietary six-element Recruitment Guaranteed Method, supported by custom screening software and a 100,000+ member participant community.
- Ownership category
- akta.pro rank
Trialfacts industry classification
Industry- Product category
- Clinical Trial Patient Recruitment Services
- NAICS
- Scientific Research and Development Services (5417)
- SIC
- Services-Health Services (8000), Services-Advertising Agencies (7311)
- akta.pro primary industry
- Clinical Trial Patient Recruitment & Retention (HLAGACAD)
- akta.pro secondary industries
- Decentralized & Hybrid Trial Site Services (Home Health/Nursing) (HLAGACAH), Precision Clinical Trials Enablement (patient matching, site matching, adaptive trials) (HLAAANAI)
Keywords
Where Trialfacts is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Trialfacts business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Recruitment Services (Guaranteed): Trialfacts provides guaranteed participant recruitment services to researchers. Clients receive a free due diligence analysis and recruitment plan, followed by paid recruitment services with a money-back guarantee. Services cover the full recruitment lifecycle including screening, enrollment, and participant communications. Pricing is quote-based and customized to study requirements, target population size, and recruitment complexity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Multi-year contract | Free Recruitment Plan / Due Diligence Analysis |
| Other | Multi-year contract | Full Recruitment Guaranteed (Paid Services) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Trialfacts product offering
Product offeringCore offering
Trialfacts provides guaranteed patient recruitment services for clinical trials using a proprietary six-element methodology (the Recruitment Guaranteed Method). Services span data-driven forecasting, digital marketing campaigns, custom online screening, participant communications, and enrollment best practices, delivered with a money-back guarantee on recruitment outcomes. Customers include academic researchers, pharmaceutical companies, CROs, biotech firms, and clinical research sites needing reliable enrollment within fixed timelines and budgets.
Product overview
Trialfacts is a clinical trial patient recruitment platform offering a comprehensive suite of services centered around its proprietary Recruitment Guaranteed Method. The core offering consists of the Recruitment Guaranteed Method (a six-element methodology for guaranteed recruitment), complemented by the Due Diligence Process (data-driven forecasting), the Recruitment Guaranteed Score (benchmarking tool), and proprietary technology including Custom Screening Software and a Communication Platform. The platform maintains a participant database of over 100,000 individuals and offers online screening questionnaires to efficiently match eligible participants with researchers. Services are tailored for academic researchers, pharmaceutical companies, CROs, biotech firms, and research sites.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Recruitment Guaranteed Service
Quantifiable outcome
- 400 research organizations enrolled over 30,000+ participants across 1,000+ studies over 16 years
- +2 more outcomes
Companies that use Trialfacts
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Trialfacts technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Trialfacts partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AlchemersupportingAlchemer is the third-party platform used by Trialfacts to host its online screening questionnaires for clinical trial participants. Trialfacts utilizes Alchemer for data collection from study participants, though occasional technical issues are acknowledged as beyond Trialfacts' direct control.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Trialfacts competitors and assessment
Company assessmentDirect peers
- BBK Worldwide: BBK Worldwide is one of the most established patient recruitment agencies for clinical trials, offering advertising, patient engagement, and site support services. It is a direct peer to Trialfacts, competing in the same patient recruitment category with similar target customers (pharma, CROs, research sites).
- Clariness: Clariness is a global patient recruitment company offering site support, feasibility, and patient engagement services to pharma and CROs. It is directly comparable to Trialfacts given its recruitment services, multi-country footprint, and similar end customers in the clinical trial industry.
- Antidote: Antidote operates a digital patient recruitment platform that connects patients to clinical trials through online search and matching tools. It is a direct peer, competing with Trialfacts in technology-enabled patient recruitment for sponsors and CROs.
- SubjectWell: SubjectWell operates a marketplace model for clinical trial patient recruitment, connecting research sites with pre-screened patient referrals. It is directly comparable to Trialfacts in the patient recruitment value chain, offering risk-based recruitment solutions to pharma and CRO customers.
- MD Connect: MD Connect is a digital marketing and patient recruitment agency specializing in clinical trial enrollment for medical device, biotech, and pharmaceutical clients. It directly competes with Trialfacts by offering digital advertising-driven recruitment services with similar buyer profiles.
- Clinical Trial Media: Clinical Trial Media provides patient recruitment and retention services for clinical trials using digital marketing, advertising, and engagement tools. It is a direct peer to Trialfacts, addressing the same recruitment pain points for pharma, CRO, and academic clients.
Emerging players
- Science 37: Science 37 is a decentralized clinical trial platform that brings studies directly to patients via mobile technology and remote nursing. It overlaps with Trialfacts in virtual/decentralized patient recruitment but is an emerging technology platform rather than a traditional recruitment agency.
- Curebase: Curebase is a decentralized clinical trial software provider enabling sponsors and CROs to run studies with remote patient participation. It represents an emerging tech-forward model that overlaps with Trialfacts' virtual recruitment capabilities but competes through a platform rather than services model.
Broad incumbents
- Syneos Health: Syneos Health is a global CRO offering clinical development, commercialization, and patient recruitment services. It is both a customer of Trialfacts and a broad incumbent with in-house recruitment capabilities, making it a partial competitor and a potential strategic acquirer.
- IQVIA: IQVIA is the world's largest CRO with extensive technology-driven patient recruitment and site support capabilities across all therapeutic areas and geographies. It is a broad incumbent peer — not a specialized niche player like Trialfacts — but a key competitor for large enterprise pharma recruitment contracts.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Trialfacts social profiles
Digital presenceTrialfacts compliance and trust
Trust signalCompliance3 records
Trialfacts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trialfacts leadership team
Management profileNumber of profiles
Profiles2 records
Trialfacts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trialfacts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trialfacts
What does Trialfacts do?
Trialfacts provides guaranteed patient recruitment services for clinical trials using a proprietary six-element methodology (the Recruitment Guaranteed Method). Services span data-driven forecasting, digital marketing campaigns, custom online screening, participant communications, and enrollment best practices, delivered with a money-back guarantee on recruitment outcomes. Customers include academic researchers, pharmaceutical companies, CROs, biotech firms, and clinical research sites needing reliable enrollment within fixed timelines and budgets.
Is Trialfacts a public or private company?
Trialfacts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Trialfacts founded?
Trialfacts was founded in 2006. It employs 11 to 50 people.
Where is Trialfacts based?
Trialfacts is headquartered in Melbourne, Australia, in the Oceania region.
How does Trialfacts make money?
One revenue line is on record: recruitment Services (Guaranteed).
Who are Trialfacts's main competitors?
Direct peers on record are BBK Worldwide, Clariness, Antidote, SubjectWell, MD Connect and Clinical Trial Media. Emerging players are Science 37 and Curebase. Broad incumbents are Syneos Health and IQVIA.
Does Trialfacts have an API?
No public API is recorded for Trialfacts.
What industry is Trialfacts in?
Trialfacts's product category is Clinical Trial Patient Recruitment Services. Its primary akta.pro industry code is HLAGACAD, Clinical Trial Patient Recruitment & Retention, with a secondary code of HLAGACAH, Decentralized & Hybrid Trial Site Services (Home Health/Nursing). Its NAICS code is 5417 and its SIC code is 8000.