Careflight

Name

Careflight

Legal name

CareFlight

Website

https://careflight.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Aeromedical and Emergency Medical Retrieval Services

NAICS

Ambulance Services (621910), Other Nonscheduled Air Transportation (481219)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD)

akta.pro secondary industries

Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)

Keywords

• Aeromedical retrieval services
• Emergency medical helicopter
• Air ambulance transport
• Trauma training programs
• Remote medical evacuation

Headquarters

HQ city

Northmead

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Contracts: Primary funding from government bodies including the Northern Territory Government for operating the Top End Medical Retrieval Service. Contract with NT Health to deliver integrated critical care and rapid response across the Territory.
2. Donations and Fundraising: Community donations, regular giving programs (Support Crew), bequests, fundraising events (Hangar Ball raised over $230,000), and rescue raffles.
3. Corporate Sponsorship: Corporate partners including Viva Energy ($3M over 3 years), Mounties Care ($10M commitment), and others providing financial support in exchange for brand visibility on aircraft and services.
4. Oil, Gas and Mining Services: Aeromedical and clinical support services provided to the Oil, Gas and Mining industry in remote offshore locations. Surplus generated supports community programs.
5. Merchandise Sales: Sale of CareFlight Bears and merchandise through the online shop, with proceeds supporting operations.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

CareFlight is an Australian aeromedical charity that delivers emergency medical retrieval and rescue, domestic and international air ambulance transport, inter-hospital patient transport, and trauma/clinical training. Services are delivered 24/7 by integrated teams of specialist doctors, nurses, paramedics, pilots and aircrew using a fleet of helicopters (AW139, H145), turbo-prop aircraft (King Air B200) and medi-jets across bases in Darwin, Sydney (Westmead), Newcastle and Broome.

Product overview

Careflight is an Australian aeromedical charity offering a comprehensive suite of life-saving services. The organization operates as a unified service platform comprising emergency rescue services (helicopters and aircraft), air ambulance transport (domestic and international), patient transport services, and education/training programs. Key offerings include the Top End Medical Retrieval Service in the Northern Territory, the Rapid Response Helicopter Service in Sydney, and the MediSim mobile trauma training program. Careflight also provides proprietary medical equipment systems including the I-CARE aeromedical stretcher system and the Stretcher Bridge mobile ICU. The organization serves over 9,000 Australians annually with a fleet including AW139 helicopters, King Air B200 turbo-prop aircraft, and medi-jets, staffed by specialist doctors, nurses, and paramedics.

Differentiator

Problem solved

Functional benefit

Brands

• MediSim: Mobile trauma training program that delivers specialist trauma care training to emergency services personnel in rural and remote communities
• Top End Medical Retrieval Service
• I-CARE System
• NETS Partnership

Products and services

• Emergency and Rescue Services Emergency medical helicopter and aircraft rescue services providing rapid response to accident scenes and critical care transport for patients across Australia.
• Air Ambulance Services Domestic air ambulance transport for critically ill or injured patients across Australia using helicopters, turbo-prop aircraft, and jets with specialist medical teams on board.
• International Medical Evacuation (Medevac)
• Patient Transport Services Transport services for patients requiring specialist treatment between regional/rural hospitals and major tertiary hospitals using aircraft and road vehicles.
• Top End Medical Retrieval Service Medical rescue and retrieval services operated on behalf of the NT Government, providing 24/7 integrated critical care and rapid response across the Northern Territory.
• Rapid Response Helicopter Service
• NETS Paediatric Service
• Remote Operations Clinical Support (Oil, Gas and Mining)
• MediSim Trauma Training Mobile trauma care training program that delivers specialist emergency medicine education to first responders in rural and remote communities using realistic simulators and crash car training rigs.
• Clinical Training
• Community Training
• Workplace First Aid Training
• Agriculture Emergency Trauma Training
• THREAT Course
• CICO Course
• I-CARE Aeromedical System
• Stretcher Bridge System Mobile intensive care unit system mounted on stretchers enabling continuous monitoring and life-support during patient transport across retrieval modes.
• CareFlight Bears & Merchandise

Quantifiable outcome

• 16% absolute reduction in deaths when unconscious head injury patients treated by a doctor (vs 45% to 29%)
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

18 partnerships are on record, tiered core, flagship and minor.

• Mounties CarecoreStrategic or Co-development Partner · 13 November 2024$10 million commitment to sponsor CareFlight's helicopter rapid response service. Mounties Care CareFlight Helicopter provides lifesaving services in the community.
• Viva EnergyflagshipStrategic or Co-development Partner · 16 May 2022Viva Energy has invested $3 million over 3 years (renewed in 2025) to support CareFlight's emergency medical services and community health initiatives across the Northern Territory. Since 2022, partnership has enabled 400+ helicopter missions and 74 training courses for 700+ participants, including 6 scholarships and 6 traineeships for First Nations participation in healthcare.
• NT Health / Northern Territory GovernmentflagshipStrategic or Co-development PartnerCareFlight operates the Top End Medical Retrieval Service on behalf of the NT Government, providing integrated critical care and rapid response across the Territory 24/7.
• NETS (Newborn and Paediatric Emergency Transport Service)coreStrategic or Co-development PartnerJoint operation providing dedicated emergency helicopter service for children in NSW and ACT. NETS provides doctors and nurses while CareFlight provides helicopters and pilots.
• Rio TintominorStrategic or Co-development PartnerPartnership to improve NT health services and support medical retrieval operations in remote regions.
• Nurofen for ChildrenminorGTM or Marketing PartnerFunding provided for Baby Emergency Course to be delivered nationwide, teaching parents and caregivers emergency skills for infants.
• Nutrien Ag SolutionsminorStrategic or Co-development PartnerPartnership to deliver Emergency Trauma Training to agricultural industry workers and remote community members.
• Origin EnergyminorGTM or Marketing PartnerSupport enables MediSim trauma training program to be delivered at no cost to participants in regional and remote communities.
• Spirit of TasmaniaminorGTM or Marketing PartnerSupporting CareFlight MediSim program for four years, enabling training of approximately 300 first responders in Tasmania.
• Darwin International AirportminorGTM or Marketing PartnerRaised $30,000 at annual charity golf day to fund CrashCar rescue simulator for training across the Top End.
• BlackwoodsminorGTM or Marketing PartnerCorporate partner strengthening patient safety initiatives with CareFlight.
• Community Bank Coolalinga & DistrictminorGTM or Marketing PartnerCommunity partner strengthening patient safety with CareFlight.
• Tong Li SupermarketminorGTM or Marketing PartnerLogo placed on iconic H145 helicopter as corporate sponsor.
• Northern Trade SolutionsminorGTM or Marketing PartnerLogo takes flight on CareFlight helicopter as corporate supporter.
• Katherine Country ClubminorGTM or Marketing PartnerClub CareFlight draw winner took flight on CareFlight's Darwin AW139 following 2025 draw event.
• University of TasmaniaminorStrategic or Co-development PartnerMemorandum of Understanding signed for collaboration in education and training programs.
• Helicopter ResourcesminorStrategic or Co-development PartnerPartnership to transform Tasmanian emergency helicopter services.
• Western Smash RepairsminorGTM or Marketing PartnerLongstanding supporter that built the CrashCar rescue simulator for CareFlight's training team.

Scale indicators18 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• LifeFlight Australia: Australian aeromedical charity operating helicopters, fixed-wing air ambulances and retrieval doctors across multiple states. Directly comparable to CareFlight as a competing nonprofit aeromedical operator with government contracts, community fundraising and clinical doctor-led retrieval services.
• Royal Flying Doctor Service: Australia's largest aeromedical charity providing emergency medical and primary health care across remote and regional Australia. Comparable to CareFlight's mission of bringing hospital-level care to isolated patients, with similar funding model and helicopter/fixed-wing fleet.

Broad incumbents

• Air Methods: Largest US air medical transport provider operating helicopter emergency medical services nationwide. Relevant as a scaled commercial aeromedical incumbent, though operates for-profit rather than charity; useful benchmark for fleet economics and clinical staffing models.
• PHI Air Medical: Major US-based air medical and helicopter transportation provider operating rotary and fixed-wing services. Comparable as a large-scale professional aeromedical operator with hospital partnership contracts and similar mission profile to CareFlight's clinical transport operations.
• REACH Air Medical Services: US air ambulance operator providing helicopter and fixed-wing emergency medical transport across multiple states. Comparable as a scaled, integrated aeromedical provider serving both emergency 911 response and inter-facility transfers similar to CareFlight's mission mix.

Emerging players

• Babcock Australasia (Helicopter Services): International aerospace and defence contractor with significant Australian helicopter EMS and search-and-rescue contracts (e.g., Ambulance Victoria). Comparable to CareFlight in operating rotary-wing aeromedical missions under government contract in Australia.
• Air Ambulance Victoria (Adult Retrieval Victoria): State-funded aeromedical retrieval service in Victoria. Comparable as a government-sponsored, doctor-led adult and neonatal retrieval service using helicopters and fixed-wing aircraft for critical care transport, similar in mission to CareFlight's medical retrieval operations.
• Critical Care Medical Transport (Spectrum Aeromed / AirMed): Specialist provider of air ambulance and medical transport equipment plus services. Comparable through its focus on equipping fixed-wing and rotor-wing platforms with intensive care systems analogous to CareFlight's proprietary I-CARE stretcher bridge.
• MEDIVAC (International Medevac Services): International air ambulance and medical repatriation provider. Comparable to CareFlight's international Medevac service line using long-range jets with intensive care teams to repatriate critically ill patients from overseas.

Regional players

• CareFlight Group (UK): UK-based air ambulance charity unrelated to Australian CareFlight but operating a similar doctor-led helicopter emergency medical service model. Comparable as a regional aeromedical charity with fundraising-based funding and high-acuity retrieval missions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mycareflight
• YouTubeyoutube.com/c/CareFlight_Australia
• Facebookfacebook.com/mycareflight
• LinkedInlinkedin.com/company/careflight
• Instagraminstagram.com/mycareflight

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Careflight