What Johnson Service Group does

Johnson Service Group PLC is a UK-headquartered textile rental and laundry services provider operating across the United Kingdom and Republic of Ireland through two divisions. The HORECA (Hotel, Restaurant and Catering) division serves hotels, restaurants, and catering customers through Johnsons Hotel Linen (large hotels with 50+ rooms), Johnsons Hotel Restaurant and Catering Linen (premium hospitality via Stalbridge and London Linen brands), Johnsons Luxury Linen (Regency and Empire brands serving luxury hotels), and Johnsons Ireland (Celtic Linen and Belfast brands serving hospitality and healthcare customers). The Workwear division operates solely as Johnsons Workwear, processing over one million garments per week to provide rental, protective wear, and workplace hygiene services to UK corporates across all industry sectors. The company employs over 6,500 people.

The business is built on a subscription-based recurring rental model: customers contract for textile rental and laundry services rather than purchasing, maintaining, and replacing inventory themselves. JSG operates state-of-the-art processing facilities across the UK with national coverage and local service delivery, supporting over one million garments per week in Workwear alone. Recent strategic activity includes the acquisitions of Regency Laundry (February 2023) and Empire Linen Services (September 2024) to build the luxury linen platform, and the transition from AIM to the Main Market of the London Stock Exchange in August 2025. The company holds EcoVadis Silver Medal status, placing it in the top 15% of over 130,000 companies assessed globally.

In FY2025, JSG reported revenue of £535.4 million (up 4.3% year-over-year), adjusted operating profit of £72.5 million (up 16.4%), and an adjusted EBITA margin of 13.5% (expanded 140bps from 12.1% in 2024). Underlying pre-tax profit reached £64.5 million (up 18%), with full-year profits of £50.8 million. The company has executed £90.3 million in share buybacks since 2022 and increased its dividend per share by 20% to 4.8p, reflecting disciplined capital allocation alongside its growth strategy.

Name

Johnson Service Group

Legal name

Johnson Service Group PLC

Website

https://jsg.com

Company type

Public

Founded year

1984

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Johnson Service Group PLC is a UK-headquartered textile rental and laundry services provider serving hotels, restaurants, corporate clients, and healthcare customers across the United Kingdom and Republic of Ireland through subscription-based HORECA and Workwear divisions, processing over one million garments weekly.

Ownership category

akta.pro rank

Product category

Commercial Textile Rental and Laundry Services

NAICS

Industrial Launderers (812332), Linen Supply (812331), Linen and Uniform Supply (81233)

akta.pro primary industry

Uniform & Linen Pickup/Delivery & Route Service (HSAJAMAD)

akta.pro secondary industries

Hospitality/Short-Term Rental Linen Service (Airbnb/Small Hotels) (HSAJAMAK), Corporate / Office & Employee Laundry Pickup & Delivery (HSAJACAI), Kitchen & Dining Linen Service (Tablecloths, Napkins, Aprons) (HSAJAMAG)

Keywords

• Textile rental services
• Linen hire laundry
• Workwear rental
• HORECA linen services
• Corporate uniform rental

Headquarters

HQ city

Chester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Textile Rental Services - HORECA Division: Provides linen rental and laundry services to hotels, restaurants, catering and hospitality markets through brands including Johnsons Hotel Linen, Johnsons Hotel Restaurant and Catering Linen, Johnsons Luxury Linen (Regency and Empire), and Johnsons Ireland
2. Textile Rental Services - Workwear Division: Provides workwear rental, protective wear and laundry services to UK corporates across all industry sectors through Johnsons Workwear brand

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Johnson Service Group provides textile rental and related services throughout the UK and Republic of Ireland through two divisions. The HORECA division supplies hotel linen, restaurant and catering linen, luxury bespoke linen, and healthcare linen rental and laundry services. The Workwear division supplies workwear, protective wear, and workplace hygiene rental and laundry services to UK corporates across all industry sectors, processing over one million garments per week.

Product overview

Johnson Service Group provides textile rental and related services throughout the UK and the Republic of Ireland through two main divisions. The HORECA (Hotel, Restaurant and Catering) division encompasses Johnsons Hotel Linen for large hotel customers, Johnsons Hotel Restaurant and Catering Linen for premium restaurant and hospitality services (via Stalbridge and London Linen brands), Johnsons Luxury Linen (comprising acquired brands Regency and Empire) for bespoke luxury hotel linen, and Johnsons Ireland (Johnsons Celtic Linen and Johnsons Belfast) for hospitality and healthcare customers. The Workwear division consists solely of Johnsons Workwear, which is the UK's leading workwear rental and protective wear provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Johnsons Hotel Linen High-volume linen rental and laundry service primarily serving group and independent large hotel customers (hotels with 50+ rooms) from state-of-the-art processing facilities across the UK.
• Johnsons Hotel, Restaurant and Catering Linen Premium linen services provided through the Stalbridge brand for hotel, restaurant, catering and hospitality customers, and the London Linen brand for table linen, napkins and chefs wear.
• Johnsons Luxury Linen Bespoke linen solutions for luxury hotels, comprising the Regency and Empire brands, offering tailored service to enhance guest experience.
• Johnsons Ireland High-quality linen rental and laundry services to healthcare providers as well as luxury and budget hotel customers in the Republic of Ireland and Northern Ireland, delivered through Johnsons Celtic Linen and Johnsons Belfast brands.
• Johnsons Workwear Workwear rental, protective wear and workplace hygiene rental and laundry services to UK corporates across all industry sectors; the UK market leader, processing over one million garments per week.

Quantifiable outcome

• 11% reduction in carbon intensity since 2022
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators11 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• CWS Workwear: European textile services group offering workwear rental, hygiene, and linen services to corporate and hospitality customers. Directly comparable to JSG's Workwear division in product offering and B2B route-based service model.
• Alsco: Global family-owned textile rental and uniform services company operating in the UK among other markets. Direct competitor to JSG's Workwear division with similar route-based B2B service model.
• Sunlight Services Group: UK-based provider of commercial laundry, linen hire, and workwear services to hospitality, healthcare, and industrial customers. Closely comparable in scale and service mix to JSG's domestic operations.
• Bardusch: German family-owned textile services company offering workwear rental, cleanroom garments, and flat linen across Europe. Closely comparable to JSG in workwear processing scale and B2B customer base.
• Lindström Group: Finnish family-owned textile rental company providing workwear, cleanroom garments, and mat services across Europe and Asia. Comparable to JSG in workwear rental scale, sustainability focus, and route-based service delivery.

Broad incumbents

• Elis SA: Paris-listed European leader in textile and hygiene rental services, including flat linen, workwear, and cleanroom garments. Direct comparable business model to JSG across hospitality and workwear segments, with broader European geographic reach.
• Rentokil Initial: FTSE 100 business services group with a textile services and hygiene division serving UK corporates. Comparable in customer overlap (UK B2B corporates) and route-based service delivery, though much broader in scope beyond textiles.

Regional players

• Initial Group (Rentokil Initial): UK arm of Rentokil Initial's textile and hygiene services business, providing workwear rental, linen, and washroom services to corporate customers across the UK. Direct overlap with JSG's UK workwear and corporate laundry customer base.
• Berendsen (now part of Elis): UK-focused textile rental business historically operating as a standalone before its acquisition by Elis; still operates UK hotel linen and workwear contracts comparable to JSG's HORECA and Workwear divisions.

Emerging players

• Mölnlycke Health Care: Healthcare-focused single-use surgical and wound care textiles supplier with a UK presence relevant to JSG's healthcare linen operations via Johnsons Ireland. Adjacent rather than direct competitor, but competes for healthcare customer spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A9 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Johnson Service Group