What Hostar International does

Hostar International, Inc., established in 1989 as part of the Propst Company (founded by Robert Propst, former president of Herman Miller Research Corporation), is a privately held specialty equipment and services provider to the global hospitality industry. The company's core offering is the ProHost® System, a centralized housekeeping logistics and inventory distribution platform that pre-stocks carts with linens, terry, amenities, and guestroom supplies from a central point, enabling room attendants to start shifts fully equipped and reducing supply runs. The system is delivered through five property-specific solution variants — Boutique, Full Service Convention Hotel, Mega/Casino Resort, Villa/Campus Resort, and Select Service — plus a Food & Beverage Cart System covering minibar, backbar, banquet, and VIP amenity delivery, with many models available with electric motor power assist. Differentiated features include color-coded tote organization, customizable cart configurations, and proprietary software interfaces supporting a 15-20 year product lifecycle.

Hostar's revenue model is anchored on two streams: (1) ProHost equipment sales, comprising hardware such as Supplier Carts, Collector Carts, Reserve Carts, Minibar Carts, Backbar Carts, and Banquet Carts in various sizes, powered and non-powered configurations; and (2) System Implementation Services, including operational analysis, heart-of-house space planning, material flow logistics, project management, on-site installation, and staff training. Pricing is quote-based and not publicly disclosed, with each engagement tailored to property size, type, and configuration requirements. Customers are exclusively enterprise hospitality operators, ranging from 150-room luxury boutiques to 3,000+ room mega-resorts, with a marquee client base including MGM Grand, ARIA, Bellagio, Waldorf Astoria, Four Seasons, Atlantis The Royal Dubai, Mohegan Sun, and Universal Helios Grand Hotel.

Go-to-market relies on a direct enterprise sales organization in North America (VP of Sales & Global Accounts Andy McCabe, regional account executives, local representatives in Orlando, New York, Dallas, Seattle, Chicago, Las Vegas) supplemented by authorized reseller partnerships covering Benelux (Ghyvan International), Hong Kong/Macau (Go Trade International), Singapore (Westlink Marketing Services), Dubai (Bahraja General Trading), and Sydney (R.J. Cox Engineering). The sales cycle is consultative, emphasizing operational analysis and ROI typically realized within 18-24 months through documented outcomes including 40-65 minutes saved per attendant per day, 7-10% reduction in housekeeping budgets, and 50% reduction in touches/steps.

Name

Hostar International

Legal name

Hostar International, Inc.

Website

https://hostar.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Hostar International provides the ProHost® System — proprietary housekeeping logistics carts and inventory distribution solutions — to hotels, casinos, and resorts worldwide, serving 400+ properties including luxury boutiques and mega-resorts with hardware sales and implementation services.

Ownership category

akta.pro rank

Product category

Hospitality Housekeeping Equipment

SIC

Wholesale-Machinery, Equipment & Supplies (5080)

akta.pro primary industry

Hotel & Resort Banqueting (In-House Catering) (THAHAKAC)

Keywords

• Housekeeping logistics systems
• Hospitality supply carts
• Hotel inventory distribution
• Food beverage carts
• Resort housekeeping solutions

Headquarters

HQ city

Solon

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. ProHost Equipment Sales: Sale of ProHost housekeeping carts and equipment including Supplier Carts (20S, 40S, p50S, 80SGC), Collector Carts (C2, C3), Reserve Carts (56R), and specialty carts for minibar, backbar, and banquet operations. Equipment includes powered and non-powered variants with various accessories.
2. System Implementation Services: Full-service implementation including operational analysis, heart-of-house space planning, material flow logistics, project management, on-site installation, and staff training. The company provides pre-opening support and ongoing operational consulting.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Hostar International sells the ProHost housekeeping logistics and inventory distribution system, comprising specialized carts (supplier, collector, reserve, minibar, backbar, banquet) and tailored solution packages for boutique, convention, mega/casino, villa, and select service hotels. The offering combines the physical ProHost equipment with implementation services including operational analysis, heart-of-house space planning, installation, and staff training. The company targets hotels, casinos, and resorts worldwide with measurable outcomes of 40-60 minutes saved per attendant per day and ROI typically within 18-24 months.

Product overview

Hostar International offers the ProHost® System as its core product—a unified housekeeping logistics and inventory distribution platform. The system comprises multiple solution types (Boutique, Full Service, Mega Resort, Villa Resort, Select Service) and a Food & Beverage Cart System. Equipment includes various cart models (20S, 30MB, 40S, 56R, p40MB, 80SGC, C2, C3) with options for electric power assist and custom configurations. The solutions work together by centralizing linens, terry, amenities, and supplies from a hub point, with carts pre-loaded for room attendants to begin shifts fully stocked. Professional installation, training, and customer support services complement the product portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• ProHost®: An innovative housekeeping logistics and inventory distribution solution designed specifically for hotels and resorts, centralizing linens, terry, amenities, and guestroom supplies.

Products and services

• ProHost Boutique Solution
• ProHost Full Service Solution
• ProHost Mega Resort Solution
• ProHost Villa Resort Solution
• ProHost Select Service Solution
• ProHost Food & Beverage Cart System
• Minibar Carts (20MB, 30MB, p40MB)
• Backbar Carts (40BB)
• Banquet Carts (40BQ, 40AD)
• ProHost Installation and Training Services
• Customer Support Services

Quantifiable outcome

• 40-65 minutes saved per day per room attendant
• +6 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered regional.

• Ghyvan InternationalregionalChannel Partner/ Reseller/ DistributorAuthorized representative for Hostar in Benelux region, managed by Olivier Ghys. Handles sales inquiries and customer support for Belgium and surrounding markets.
• Go Trade InternationalregionalChannel Partner/ Reseller/ DistributorAuthorized representative for Hostar in Hong Kong and Macau, managed by Cecilia Go. Supports sales and customer relations in the Asian market.
• Westlink Marketing ServicesregionalChannel Partner/ Reseller/ DistributorAuthorized representative for Hostar in Singapore, managed by Caroline Tan. Handles marketing and sales support for the Singapore market.
• Bahraja General TradingregionalChannel Partner/ Reseller/ DistributorAuthorized representative for Hostar in Dubai/UAE, managed by Paresh Bahraja. Supports sales and customer support for the Middle East market.
• R.J. Cox EngineeringregionalChannel Partner/ Reseller/ DistributorAuthorized representative for Hostar in Sydney/Australia and Oceania region, managed by Robert Cox. Provides engineering and technical support.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Lakeside Manufacturing: Lakeside Manufacturing produces stainless steel carts, utility carts, and mobile foodservice equipment used in hotels, casinos, and resorts. It is the closest direct peer to Hostar's commercial cart-and-equipment business for hospitality back-of-house operations, with overlapping product categories in banquet and utility carts.
• Carlisle FoodService Products: Carlisle FoodService Products manufactures commercial F&B equipment including beverage, dish, and utility carts widely used in hotels and resorts. Its beverage and dish handling carts serve the same banquet and back-of-house workflows as Hostar's ProHost F&B Cart System, making it a directly comparable specialty vendor.
• Continental Commercial Products: Continental Commercial Products manufactures janitorial and housekeeping carts, buckets, and wringers sold to commercial cleaning operations including hotels. It competes in the same physical housekeeping-equipment category as Hostar's ProHost carts, though with more standardized, lower-priced offerings.

Broad incumbents

• Rubbermaid Commercial Products: Rubbermaid Commercial Products is the dominant broad-line manufacturer of cleaning, housekeeping, and material-handling carts and equipment. It competes with Hostar in the housekeeping-cart category at much greater scale and lower price points, though without Hostar's proprietary methodology and luxury-hotel customization.
• Vollrath Company: Vollrath is a large established manufacturer of foodservice equipment, including carts and banquet service items used in hotels and resorts. Its broader product portfolio and scale position it as a large incumbent in the same hospitality F&B equipment category as Hostar's banquet carts.
• Newell Brands: Newell Brands owns Rubbermaid Commercial Products and other commercial-equipment brands, making it the parent-level incumbent in commercial janitorial and housekeeping equipment. As Hostar's largest broad-line competitor's parent, it represents the scale threat in the cart and housekeeping-equipment category.

Emerging players

• Optii Solutions: Optii Solutions provides housekeeping operations software used by hotels to manage room attendant scheduling, inventory, and workflow. It represents the digital/software complement (and potential disruption) to Hostar's physical cart-based logistics system in the same hotel-housekeeping market.
• Hotel Effectiveness: Hotel Effectiveness offers labor management and housekeeping operations software for hotels, addressing the same operational efficiency problems that Hostar's physical ProHost system targets. It is an emerging technology-driven peer that competes for the same budget dollars within hotel operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hostarintl

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hostar International