RxSafe LLC
RxSafe LLC designs and manufactures robotic pharmacy automation systems—including the RxSafe 1800 storage/retrieval unit, RapidPakRx adherence packaging, and Eyecon computer-vision pill counters—for independent, chain, and institutional pharmacies across North America. The company is a wholly-owned subsidiary of Illinois Tool Works Inc.
- Company typePrivate
- Founded2000
- HeadquartersVista, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What RxSafe LLC does
RxSafe LLC, headquartered in Vista, California, designs and manufactures pharmacy automation hardware and software for independent, chain, and institutional pharmacies across the United States, Canada, and Mexico. Its core product portfolio includes the RxSafe 1800 high-density robotic vial storage and retrieval system with biometric-secured CII narcotics cabinets; the RapidPakRx adherence pouch packaging system with built-in vision inspection; the RapidCardRx and RapidCardSD blister card automation systems; and the Eyecon 9430 and 9420 computer-vision pill counters with Optical Pill Verification. The company manufactures all systems from patented designs in the USA, differentiating from competitors that resell foreign-manufactured equipment. RxSafe is a wholly-owned subsidiary of Illinois Tool Works Inc. (ITW) following the January 2024 acquisition by the Fortune 200 diversified industrial manufacturer, and operates alongside Eyecon under ITW's pharmacy automation platform.
The company sells primarily through a direct sales motion with quote-based capital equipment pricing in the $200,000-$500,000 per-unit range, supplemented by an inside-sales team serving independent pharmacies and a dedicated enterprise field sales motion targeting multi-site pharmacy and healthcare organizations in 14 Eastern US states. Recurring revenue streams include adherence packaging consumables (claiming the lowest cost per 30-day supply in the industry at $4.54 versus $13.30 for cassette-based alternatives), installation and training services, technical support via a Zendesk portal, and the RxCloud Analytics cloud-based subscription powered by Datarithm. The go-to-market leverages partnerships with the three major US pharmaceutical wholesalers (Cardinal Health, McKesson, AmerisourceBergen) at industry events such as NACDS, NCPA, PDS Super-Conference, and McKesson ideaShare, plus integrations with leading pharmacy management software platforms (PioneerRx, Rx30, QS/1, PrimeRx). The company reports customer outcomes such as 12-month ROI on RxSafe 1800, 9-13 month ROI on RapidPakRx, and inventory turns rising from 17 to 23+ per year with $50,000 in inventory reduction and 200-250 labor hours saved monthly.
RxSafe LLC firmographics
Firmographics- Name
- RxSafe LLC
- Legal name
- RxSafe, LLC
- Website
- https://rxsafe.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RxSafe LLC designs and manufactures robotic pharmacy automation systems—including the RxSafe 1800 storage/retrieval unit, RapidPakRx adherence packaging, and Eyecon computer-vision pill counters—for independent, chain, and institutional pharmacies across North America. The company is a wholly-owned subsidiary of Illinois Tool Works Inc.
- Ownership category
- akta.pro rank
RxSafe LLC industry classification
Industry- Product category
- Pharmacy Automation Systems
- NAICS
- Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)
- SIC
- Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)
Keywords
Where RxSafe LLC is headquartered
LocationHeadquarters
- HQ city
- Vista
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RxSafe LLC business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Operations, Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Pharmacy Automation Hardware and Software: RxSafe generates revenue primarily from the sale of pharmacy automation hardware systems including the RxSafe 1800, RapidPakRx, RapidCardRx, RapidCardSD, and Eyecon pill counting devices. These are capital equipment sales with associated software licensing. The company also manufactures its own systems from patented designs in the USA, providing customization capabilities. Financing and leasing options are available through affiliated finance companies.
- Consumables and Supplies: Ongoing revenue from consumables including adherence pouches, blister cards, PakMyMeds dispenser boxes, and other packaging supplies. The company advertises the lowest cost of consumables in the industry for its RapidPakRx system. The PakMyMeds Network connects independent pharmacy owners with patients wanting adherence packaging, creating a consumables demand cycle.
- Training and Support Services: RxSafe provides installation, training, and ongoing technical support services. Implementation teams complete installations as quickly as possible to minimize pharmacy downtime. Training staff stays with customers through the technology transition. Support is available via phone and a dedicated Zendesk support portal.
- Data and Analytics Services: RxCloud Analytics, powered by Datarithm, provides cloud-based analytics for independent pharmacies. This platform delivers real-time insights into pharmacy operations, potentially representing a recurring analytics subscription component.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | RxSafe 1800 — Automated Storage and Retrieval System |
| One time/ perpetual license | Multi-year contract | RapidPakRx — Adherence Packaging System |
| One time/ perpetual license | Multi-year contract | Eyecon Pill Counting (9430 and 9420) |
| Unit Pricing | Monthly | Consumables (pouches, blister cards, dispenser boxes) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
RxSafe LLC product offering
Product offeringCore offering
RxSafe manufactures and sells robotic pharmacy automation hardware and software for independent, chain, and institutional pharmacies. Core offerings include the RxSafe 1800 high-density automated storage and retrieval system, RapidPakRx adherence pouch packaging, RapidCardRx/RapidCardSD blister card filling, and Eyecon visual precision pill counters. The company also delivers RxCloud Analytics and related consumables, installation, training, and ongoing support.
Product overview
RxSafe LLC offers a comprehensive portfolio of pharmacy automation solutions designed for independent, chain, and institutional pharmacies. The core product line includes the RxSafe 1800 (high-density robotic storage and retrieval system for vial filling and secure medication storage), RapidPakRx (automated adherence pouch packaging), and RapidCardRx/RapidCardSD (blister card filling automation). The company also offers Eyecon pill counting systems (9430 with Optical Pill Verification and 9420 Visual Precision Counter) for medication accuracy. Additional offerings include RxCloud Analytics (cloud-based pharmacy analytics powered by Datarithm), RxASP strip packaging systems, RxWillCall automated prescription retrieval, and the LTC@Vantage Bundle for long-term care at home services. The company, now part of Illinois Tool Works Inc. (ITW), also provides supporting services including installation, training and support, and ROI calculators. Products integrate with various pharmacy management software platforms including PioneerRx, Rx30, QS/1, and PrimeRx.
Differentiator
Problem solved
Functional benefit
Brands
- Eyecon: Precision pill counting and prescription validation technology using Visual Precision Counting technology
- RapidPakRx
- RapidCardRx
- RapidCardSD
- RxSafe 1800
- PakMyMeds
- RxCloud Analytics
Products and services
- RxSafe 1800 with Automated Will-Call Storage (AWS) Robotic high-density automated storage and retrieval system for pharmacy vial filling. Stores up to 1,800 stock bottles in 15 sq. ft. (5,400 bottles in 40 sq. ft. for a 3-tower system). Features biometric-locked cabinets for CII narcotics storage and dispensing, built-in weight verification for count accuracy, and Remote Web Station (RxAWS) access allowing two technicians to use the system simultaneously. A single operator can fill up to 120 scripts per hour. Includes automatic lot number and expiration date tracking as a true perpetual inventory system. Target customers: independent, chain, and institutional pharmacies.
- RapidPakRx Automated adherence pouch (multi-med strip) packaging system for pharmacies. No inventory required in the packager, built-in vision inspection, and lowest cost of consumables in the industry. Bundled with the PakMyMeds adherence packaging program. ROI scenarios of 9-13 months. Target customers: independent, chain, and institutional pharmacies running adherence programs.
- RapidCardRx Blister card filling automation system for pharmacies, enabling efficient compliance packaging of medications in card format. Target customers: independent, chain, and institutional pharmacies offering blister card adherence packaging.
- RapidCardSD Blister card automation solution designed for single-dose medication compliance packaging, suited to high-volume operations. Target customers: high-volume independent, chain, and institutional pharmacies.
- Eyecon 9430 with Optical Pill Verification (OPV) Visual precision pill counter using proprietary Eyecon computer-vision technology, with Optical Pill Verification (OPV) for double-checking count accuracy. Compatible with the RxSafe 1800 for automated double-count verification. Target customers: pharmacies seeking accurate pill counting and prescription validation.
- Eyecon 9420 Visual precision pill counter featuring Eyecon computer-vision counting technology for accurate pill counting and prescription validation. Target customers: pharmacies needing fast, accurate visual pill counting.
- RxCloud Analytics Cloud-based pharmacy analytics platform powered by Datarithm, delivering real-time operational insights, inventory management data, and performance analytics for independent pharmacies. Provides data-driven decision-making capabilities across the automation ecosystem.
- LTC@Vantage Bundle Bundle combining LTC@Home Pharmacy Network membership, implementation support, and operational guidance with Eyecon|RxSafe automation solutions. Enables independent pharmacies to launch and scale long-term care at home services without adding unnecessary complexity. Targets the emerging long-term care at home market segment.
Quantifiable outcome
- Up to 120 prescriptions filled per hour by a single operator with RxSafe 1800
- +9 more outcomes
Companies that use RxSafe LLC
Customer profileNamed customers22 records
Segments5 records
Ideal customer profiles4 records
RxSafe LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature8 records
RxSafe LLC partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- LTC@Home Pharmacy Network (LTC@H)coreEyecon | RxSafe and the LTC@Home Pharmacy Network strengthened their partnership with the launch of the LTC@Vantage Bundle in March 2026. The bundle combines LTC@Home Pharmacy Network membership, implementation support, and operational guidance with Eyecon|RxSafe automation solutions to address staffing limitations and manual processes. The partnership enables independent pharmacies to build sustainable LTC at Home programs without adding unnecessary complexity, targeting the emerging long-term care at home market segment.
- DatarithmcoreRxSafe partnered with Datarithm to power RxCloud Analytics, a cloud-based analytics platform providing independent pharmacies with real-time operational insights, inventory management data, and performance analytics. The partnership integrates Datarithm's analytics technology into RxSafe's automation ecosystem, enhancing the value proposition for pharmacy customers with data-driven decision-making capabilities.
- PioneerRxcorePioneerRx is a pharmacy management software provider that integrates with RxSafe automation systems. The partnership enables seamless workflow between PioneerRx software and RxSafe hardware, as confirmed by multiple customer testimonials citing successful integration. PioneerRx recommends RxSafe automation to its pharmacy customers and co-markets at industry events.
- Cardinal HealthminorCardinal Health is a major pharmaceutical wholesale distributor that recommends RxSafe automation to its pharmacy customers. RxSafe participates in Cardinal Health's RBC (thoughtspot) conference and tradeshow events. The relationship provides RxSafe access to Cardinal Health's broad network of independent pharmacy customers.
- McKessonminorMcKesson is a major pharmaceutical wholesale distributor and pharmacy software provider that maintains affiliations with RxSafe. RxSafe participates in McKesson's ideaShare conference and tradeshow events, leveraging McKesson's distribution network to reach independent pharmacy customers.
- AmerisourceBergenminorAmerisourceBergen is a major pharmaceutical wholesale distributor that has partnered with RxSafe. RxSafe participates in AmerisourceBergen's ThoughtSpot conference, leveraging this channel to reach independent pharmacy customers across the US.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
RxSafe LLC competitors and assessment
Company assessmentBroad incumbents
- Omnicell, Inc. Largest pure-play pharmacy automation vendor offering automated dispensing, central fill, IV compounding, and enterprise pharmacy analytics. Directly competes with RxSafe 1800 in storage/retrieval and with RapidPakRx in adherence packaging, but operates at substantially larger scale across health systems and retail chains.
- Becton, Dickinson and Company (BD): Diversified medical technology giant whose Pharmacy Automation business (acquired from Parata and CareFusion heritage) competes with RxSafe across automated dispensing, adherence packaging, and enterprise pharmacy workflows, but as part of a much broader medtech portfolio.
- McKesson Corporation: Pharmaceutical wholesaler that both distributes RxSafe through partnership channels and competes via its own pharmacy automation and services portfolio (including via McKesson ideaShare). An indirect competitor at the system level and a channel partner for RxSafe.
- Cardinal Health: Major pharmaceutical distributor that refers RxSafe to its independent pharmacy customers at the Cardinal Health RBC (ThoughtSpot) conference while also offering competing pharmacy services through its Outcomes and at-Home Solutions businesses.
Direct peers
- Parata Systems: Direct competitor in pharmacy automation offering vial filling, adherence packaging (blister and pouch), and high-speed dispensing. Targets the same independent and chain pharmacy segments as RxSafe with comparable capital equipment pricing and recurring consumables economics.
- ScriptPro LLC: Pharmacy robotics company providing robotic dispensing systems, adherence packaging, and central fill automation. Already listed as an affiliation partner with overlapping customer references (Community Pharmacy customer cites using RxSafe alongside ScriptPro), making it a direct peer serving similar pharmacy customers.
- Innovation Associates (now part of Körber): Provider of pharmacy automation solutions including central fill, high-volume vial dispensing, and adherence packaging, particularly strong in health-system central fill operations. Directly comparable to RxSafe on technology architecture and target buyer profiles.
- Kirby Lester (Capsa Healthcare): Pharmacy automation vendor specializing in tablet counting and prescription filling equipment, overlapping with RxSafe's Eyecon pill counting line. Targets similar independent and small-chain pharmacy customers with comparable pricing points.
Emerging players
- ARxPatient / AdhereHealth: Adherence-focused technology and services company that addresses similar patient adherence outcomes to RxSafe's PakMyMeds and RapidPakRx programs but via software and services rather than hardware, representing an emerging adjacent competitor.
Regional players
- Pharmatel / Willach (Consis): European-headquartered pharmacy automation manufacturer with comparable robotic dispensing and storage systems, representing a regional peer that overlaps with RxSafe on technology but does not directly compete in the US market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
RxSafe LLC social profiles
Digital presenceRxSafe LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
RxSafe LLC leadership team
Management profileNumber of profiles
Profiles3 records
RxSafe LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RxSafe LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RxSafe LLC
What does RxSafe LLC do?
RxSafe manufactures and sells robotic pharmacy automation hardware and software for independent, chain, and institutional pharmacies. Core offerings include the RxSafe 1800 high-density automated storage and retrieval system, RapidPakRx adherence pouch packaging, RapidCardRx/RapidCardSD blister card filling, and Eyecon visual precision pill counters. The company also delivers RxCloud Analytics and related consumables, installation, training, and ongoing support.
Is RxSafe LLC a public or private company?
RxSafe LLC is a private company. It is classified as corporate owned and is currently operating.
When was RxSafe LLC founded?
RxSafe LLC was founded in 2000. It employs 11 to 50 people.
Where is RxSafe LLC based?
RxSafe LLC is headquartered in Vista, United States, in the North America region.
How does RxSafe LLC make money?
Four revenue lines are on record. Pharmacy Automation Hardware and Software is the primary driver. The others are consumables and Supplies, training and Support Services and data and Analytics Services.
Who are RxSafe LLC's main competitors?
Broad incumbents on record are Omnicell, Inc., Becton, Dickinson and Company (BD), McKesson Corporation and Cardinal Health. Direct peers are Parata Systems, ScriptPro LLC, Innovation Associates (now part of Körber) and Kirby Lester (Capsa Healthcare). ARxPatient / AdhereHealth is listed as an emerging player. Pharmatel / Willach (Consis) is listed as a regional player.
Does RxSafe LLC have an API?
No public API is recorded for RxSafe LLC.
What industry is RxSafe LLC in?
RxSafe LLC's product category is Pharmacy Automation Systems. Its primary akta.pro industry code is HLACAKAI, Medication Inventory, Procurement & Supply Chain (Pharmacy). Its NAICS code is 3345 and its SIC code is 3841.