Glatfelter Insurance Group
Glatfelter Insurance Group is a privately-held, employee-owned specialty insurance organization founded in 1949, providing property, casualty, life, accident, and health programs to niche verticals including emergency services, healthcare facilities, educational institutions, religious organizations, and public entities, distributed exclusively through independent agents and brokers across multiple branded divisions.
- Company typePrivate
- Founded1949
- HeadquartersYork, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Glatfelter Insurance Group does
Glatfelter Insurance Group is a privately-held, employee-owned specialty insurance organization founded in 1949 and headquartered in York, Pennsylvania. The group provides property, casualty, life, accident, and health insurance programs, plus risk management consulting, education, and training, to five primary niche verticals: emergency services, healthcare facilities, educational institutions, religious organizations, and public entities (municipalities and water districts). Distribution is conducted exclusively through independent insurance agents and brokers, supported by a dedicated Producer Center portal, the Glatfelter Brokerage Services wholesale arm, and 15+ wholly-owned operating subsidiaries organized under branded divisions including VFIS, Glatfelter Healthcare, Ministry Care, Public Entities, Brokerage Services, Specialty Benefits, and Commercial Ambulance.
Underlying technology consists of conventional digital insurance infrastructure: a Producer Center agent portal, online learning platforms (VFIS University with an Instructor Portal and Emergency Vehicle Driver Training program), and content channels such as The Passion Project client blog and Grow with Glatfelter agent blog. Pricing is quote-based on individual risk assessment, billed annually, with no publicly disclosed pricing tiers. Revenue is generated through recurring specialty commercial insurance premiums and program administration fees across the diversified vertical mix, with the Glatfelter Public Entities division alone covering 97% of U.S. municipalities with populations up to 30,000.
The business model is built on long-tenured client and agent relationships (multiple clients since 1998-1999), deep vertical specialization, and embedded industry expertise among associates who have prior careers as firefighters, nurses, educators, faith leaders, and retired officers. The company maintains compliance with HIPAA, GLBA, and CCPA privacy frameworks. VFIS has trained over 65,000 emergency vehicle operators since its 2016 program update. Leadership comprises President & CEO Erin Fry and a senior team including SVP of Client Risk Solutions Scott Harkins; the company celebrated its 75th anniversary in 2024.
Glatfelter Insurance Group firmographics
Firmographics- Name
- Glatfelter Insurance Group
- Legal name
- Glatfelter Insurance Group
- Website
- https://glatfelters.com
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Glatfelter Insurance Group is a privately-held, employee-owned specialty insurance organization founded in 1949, providing property, casualty, life, accident, and health programs to niche verticals including emergency services, healthcare facilities, educational institutions, religious organizations, and public entities, distributed exclusively through independent agents and brokers across multiple branded divisions.
- Ownership category
- akta.pro rank
Glatfelter Insurance Group industry classification
Industry- Product category
- Specialty Commercial Insurance
- NAICS
- Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242), Direct Life, Health, and Medical Insurance Carriers (52411), All Other Insurance Related Activities (524298)
- SIC
- Insurance Agents, Brokers & Service (6411), Insurance Carriers, Nec (6399), Accident & Health Insurance (6321)
- akta.pro primary industry
- Commercial General Liability (CGL) (FSAJADAA)
- akta.pro secondary industries
- Nonprofit / Social Services BOP (FSAJAFAM), Group/Employer-Sponsored Critical Illness & Hospital Indemnity (FSAIAKAD), Basic Group Term Life (Employer-Paid) (FSAIADAA)
Keywords
Where Glatfelter Insurance Group is headquartered
LocationHeadquarters
- HQ city
- York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Glatfelter Insurance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Commercial Property and Casualty Insurance: Glatfelter Insurance Group generates revenue through specialty commercial insurance products for niche markets including emergency services, healthcare facilities, educational institutions, religious organizations, municipalities, and water entities. The company operates as a program administrator offering property, casualty, life, accident, and health insurance programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Quote-based commercial insurance pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Glatfelter Insurance Group product offering
Product offeringCore offering
Glatfelter Insurance Group is a specialty insurance program administrator providing property, casualty, life, accident, and health insurance coverages tailored to niche markets including emergency services, educational institutions, public entities, healthcare facilities, and religious organizations. The company operates through multiple branded divisions (VFIS, Glatfelter Healthcare, Glatfelter Ministry Care, Glatfelter Public Entities, Glatfelter Brokerage Services, The Glatfelter Agency, Glatfelter Specialty Benefits, Glatfelter Commercial Ambulance) and distributes exclusively through independent insurance agents and brokers supported by a Producer Center portal.
Product overview
Glatfelter Insurance Group is a specialty provider of property, casualty, life, accident and health insurance programs serving unique niche markets. The company operates as a multi-brand platform with several specialized divisions: VFIS (emergency services insurance), Glatfelter Healthcare (hospice, home healthcare, senior living), Glatfelter Ministry Care (religious organizations), Glatfelter Public Entities (municipalities, water entities), Glatfelter Brokerage Services (wholesale), The Glatfelter Agency (retail), Glatfelter Specialty Benefits (custom first responder coverages), and Glatfelter Commercial Ambulance. Core insurance products cover Emergency Services, Educational Institutions, Healthcare Facilities, Public Entities (municipalities and water entities), Religious Organizations, with add-on products including Cyber Coverage and Custom Coverage. The company also provides training services through VFIS University including the Emergency Vehicle Driver Training program.
Differentiator
Problem solved
Functional benefit
Brands
- Glatfelter Insurance Group (GIG): Parent brand for the insurance group offering specialized commercial insurance programs for niche markets
- VFIS
- The Glatfelter Agency (TGA)
- Glatfelter Brokerage Services
- Glatfelter Ministry Care
- Glatfelter Public Entities
- Glatfelter Healthcare
- Glatfelter Specialty Benefits
- Glatfelter Commercial Ambulance
Products and services
- Emergency Services Insurance Specialized insurance coverage for firefighters, EMS providers, 911 operators, fire service departments, emergency medical services, and commercial ambulances, including fire apparatus, ambulance, and emergency vehicle coverage.
- Educational Institutions Insurance Insurance coverage for schools, community and junior colleges, and school bus contractors, addressing school-specific liability and property risks.
- Municipalities and Water Entities Insurance
- Healthcare Facilities Insurance
- Religious Organizations Insurance
- Cyber Coverage
- Custom Coverage
- VFIS Emergency Vehicle Driver Training (EVDT) Program Driver training program for emergency vehicle operators that has trained over 65,000 emergency vehicle operators, including resources on alternative fuel vehicles, scene safety, UTVs/ATVs, and CDL requirements, with over 100 instructor-level classes scheduled annually.
Companies that use Glatfelter Insurance Group
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Glatfelter Insurance Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Glatfelter Insurance Group partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- VFIS Education PartnerscoreVFIS has partnerships with over 100 instructor-level training providers scheduled annually for the Emergency Vehicle Driver Training program. The program includes a new Instructor Portal on VFIS University's online learning platform.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Glatfelter Insurance Group competitors and assessment
Company assessmentDirect peers
- Philadelphia Insurance Companies (PHLY): A Tokio Marine HCC company underwriting specialty commercial lines for niches including public entities, schools, religious organizations, and human services — directly overlapping with Glatfelter's verticalized P&C programs and independent-agent distribution model.
- VFIS (internal — anchor): Listed here for completeness only — VFIS is Glatfelter's own division and the dominant provider of insurance, education, and consulting for fire/EMS/911 in North America; serves as the reference point for any external emergency-services specialty competitor.
- Burns & Wilcox: Wholesale brokerage and MGA distributing specialty commercial and personal lines to independent agents; a direct analog to Glatfelter Brokerage Services in channel model and niche-segment focus.
- RPS (Risk Placement Services): Wholesale broker and program administrator offering specialty placement for independent agents across niche commercial classes; competes head-to-head with Glatfelter Brokerage Services and VFIS for agent-driven specialty business.
- CRC Insurance Group: Wholesale brokerage focused on specialty commercial and personal lines distributed through independent agents; comparable program-administrator role and dependence on the same agent channel as Glatfelter.
Broad incumbents
- Markel Corporation: Specialty insurer with multiple niche commercial programs (including public entity, schools, and emergency-services adjacent lines) distributed through wholesale and retail brokers; broader portfolio and public-market capital but comparable specialty underwriting philosophy.
- Hiscox: Specialty commercial insurer serving small businesses and professionals through brokers; comparable in targeting niche commercial segments and leveraging independent agent distribution, though broader in product mix and international in footprint.
- AmTrust Financial Services: Specialty P&C insurer with niche commercial and workers' comp programs distributed through wholesale and retail partners; larger scale and broader product set but comparable emphasis on under-served commercial segments.
- Nautilus Insurance Group (W. R. Berkley): Specialty commercial insurer focused on small-to-middle-market accounts via wholesale and program-administrator distribution; comparable niche-commercial underwriting approach but with broader geographic and class reach under the W. R. Berkley umbrella.
Emerging players
- Accident Fund Holdings: Specialty workers' compensation carrier serving public entities, schools, and healthcare — partial overlap with Glatfelter's public-entity and educational-institution segments, though narrower in line of business.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Glatfelter Insurance Group social profiles
Digital presenceGlatfelter Insurance Group compliance and trust
Trust signalCompliance3 records
Glatfelter Insurance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Glatfelter Insurance Group leadership team
Management profileNumber of profiles
Profiles2 records
Glatfelter Insurance Group subsidiaries and ownership
Company hierarchySubsidiaries15 records
Glatfelter Insurance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Glatfelter Insurance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Glatfelter Insurance Group
What does Glatfelter Insurance Group do?
Glatfelter Insurance Group is a specialty insurance program administrator providing property, casualty, life, accident, and health insurance coverages tailored to niche markets including emergency services, educational institutions, public entities, healthcare facilities, and religious organizations. The company operates through multiple branded divisions (VFIS, Glatfelter Healthcare, Glatfelter Ministry Care, Glatfelter Public Entities, Glatfelter Brokerage Services, The Glatfelter Agency, Glatfelter Specialty Benefits, Glatfelter Commercial Ambulance) and distributes exclusively through independent insurance agents and brokers supported by a Producer Center portal.
Is Glatfelter Insurance Group a public or private company?
Glatfelter Insurance Group is a private company. It is classified as management employee owned and is currently operating.
When was Glatfelter Insurance Group founded?
Glatfelter Insurance Group was founded in 1949. It employs 501 to 1,000 people.
Where is Glatfelter Insurance Group based?
Glatfelter Insurance Group is headquartered in York, United States, in the North America region.
How does Glatfelter Insurance Group make money?
One revenue line is on record: commercial Property and Casualty Insurance.
Who are Glatfelter Insurance Group's main competitors?
Direct peers on record are Philadelphia Insurance Companies (PHLY), VFIS (internal — anchor), Burns & Wilcox, RPS (Risk Placement Services) and CRC Insurance Group. Broad incumbents are Markel Corporation, Hiscox, AmTrust Financial Services and Nautilus Insurance Group (W. R. Berkley). Accident Fund Holdings is listed as an emerging player.
Does Glatfelter Insurance Group have an API?
No public API is recorded for Glatfelter Insurance Group.
What industry is Glatfelter Insurance Group in?
Glatfelter Insurance Group's product category is Specialty Commercial Insurance. Its primary akta.pro industry code is FSAJADAA, Commercial General Liability (CGL), with a secondary code of FSAJAFAM, Nonprofit / Social Services BOP. Its NAICS code is 52421 and its SIC code is 6411.