North Community Counseling Center

What North Community Counseling Center does

North Community Counseling Centers (NCCC) is a nonprofit behavioral health agency founded in 1968 and headquartered in Columbus, Ohio, operating as the oldest mental health agency in Central Ohio. The organization provides comprehensive mental health, substance use disorder, and psychiatric services to individuals, couples, and families throughout Franklin County, with a stated commitment to serving clients regardless of insurance status or ability to pay. NCCC operates five physical locations (North, Bridge, Westgate, Center for New Americans, plus dedicated SUD treatment sites) supplemented by school-based programs in Columbus City Schools and Worthington City Schools, home-based services, and residential facilities including Safe Landing (16-bed women's dual-diagnosis program) and Next Generation Housing (four supportive housing properties for adults with psychiatric disabilities).

The organization's service portfolio spans core clinical offerings — individual/couples/group counseling, psychiatric evaluations and medication management, certified QMHS case management, and substance use disorder treatment including Suboxone and Vivitrol medication-assisted treatment — alongside specialized programs such as the Women's Empowerment Program, Youth and Adolescent Outpatient Program (with EMDR and trauma-informed care), School-Based K-12 services, and the Center for New Americans, which delivers culturally appropriate services to immigrants and refugees via Nepali-speaking staff. NCCC holds CARF accreditation and operates no proprietary technology platform; digital touchpoints are limited to standard SaaS tools (DigitalIntakes for client intake, Zoom for virtual groups, Zeffy for donation processing, Mailchimp for email, Google Calendar for scheduling). GTM is community-led, driven by referrals from ADAMH/OhioMHAS, school district partners, healthcare providers, and a central intake line, with awareness generated via social media, blog content, community events (NAMIWalks, Stonewall Columbus Pride), and local earned media.

NCCC's revenue model is a hybrid mix of government contracts (ADAMH Board of Franklin County and OhioMHAS, the latter providing dedicated Safe Landing funding), insurance reimbursement (Medicaid, Medicare, and some private insurers), and donations/community fundraising (including Kroger Community Rewards and Zeffy-hosted campaigns). The organization is led by President/CEO Katrina Kerns, COO Lisa Bishop, and CFO Lindsay Cornelius, is incorporated as North Community Counseling Centers, Inc. under Ohio nonprofit law, and operates independently with no parent company, PE ownership, or subsidiaries. Revenue figures are not publicly disclosed.

Name

North Community Counseling Center

Legal name

North Community Counseling Centers, Inc.

Website

https://northcommunity.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

51–100 employees

Short description

North Community Counseling Centers is a nonprofit mental health agency founded in 1968 in Columbus, Ohio, serving Franklin County residents through five locations, school and home-based programs, and residential facilities, delivering counseling, substance use treatment, psychiatric care, and case management regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Mental health counseling
• Substance use treatment
• Psychiatric care services
• Case management
• Behavioral health programs

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Community Support: NCCC relies on donations and community support to fund operations, as explicitly stated on their donation page. They participate in Kroger Community Rewards program.
2. Insurance Reimbursement: NCCC provides services to those covered by Medicaid, Medicare, and some private insurers. Services are available regardless of insurance status.
3. Government Funding: Services are provided in collaboration with the Alcohol, Drug, and Mental Health Board of Franklin County (ADAMH) and Ohio Department of Mental Health and Addiction Services (OhioMHAS).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

North Community Counseling Centers (NCCC) is a nonprofit mental health agency that delivers behavioral healthcare including individual, couples, and group counseling; psychiatric care with medication management; case management; and outpatient substance use disorder treatment (including medication-assisted treatment with Suboxone and Vivitrol). Services are offered through five Columbus, Ohio locations plus school-based, home-based, and residential programs, and are available to clients regardless of insurance status or ability to pay.

Product overview

North Community Counseling Centers is a nonprofit mental health agency offering a comprehensive portfolio of behavioral health services through five Columbus, Ohio locations and home- and school-based programs. The core service portfolio includes Counseling (individual, couples, and group therapy), Psychiatric Care (medication management with psychiatric and nursing staff), Case Management (connecting clients to community resources via certified QMHS staff), and Substance Use Disorder Treatment (including medication-assisted treatment with Suboxone and Vivitrol programs). These core services are complemented by specialized programs including the Safe Landing Residential Program (16-bed women's dual diagnosis facility), Next Generation Residential Program (4-property supportive housing for adults with psychiatric disabilities), Center for New Americans (culturally appropriate services for immigrants with Nepali-speaking staff), School-Based Program (K-12 services in partner schools), Women's Empowerment Program (free women's recovery program), and Youth and Adolescent Outpatient Program (comprehensive child/adolescent services including EMDR). The organization serves Franklin County regardless of insurance status or ability to pay, operating since 1968.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Case management services delivered by certified Qualified Mental Health Specialists (QMHS) that connect clients to local resources including food, shelter, financial management, benefits navigation, and crisis intervention to help clients achieve and maintain successful lives within their community.
• Counseling Licensed social workers and counselors provide individual, couples, and group counseling addressing schizophrenia spectrum disorders, addiction, marital strain, acculturation issues, financial challenges, and parenting issues; available at all five NCCC locations.
• Psychiatric Care Comprehensive behavioral health care including psychiatric evaluations, medication management, and nursing services delivered by experienced psychiatrists and nurse practitioners from diagnosis through treatment with close monitoring.
• Substance Use Disorder Treatment Outpatient care for individuals overcoming addiction, including AOD assessments, medication-assisted treatment (Suboxone and Vivitrol programs), individual and group counseling, case management, housing coordination, psychiatric services, and a 10-week psychoeducation group for substance use-related legal issues.
• Safe Landing Residential Program A 16-bed residential facility exclusively for women with dual diagnosis, offering 24/7 care, wraparound services, and rent waivers for those without income. RCF Class 1 Facility with nine bedrooms (single, double, and triple occupancy) on East Broad Street with first floor fully ADA compliant.
• Next Generation Residential Program Supportive housing and mental health services for adults with psychiatric disabilities across four properties offering 6-9 months of residence with single and double occupancy bedrooms; includes Nepali-speaking staff on site with 24/7 staffing for client safety and assistance.
• Center for New Americans Program providing culturally appropriate services to immigrants and refugees helping them overcome acculturation barriers, with case management, yoga and meditation, psychoeducation groups, mental health and substance abuse treatment access, and assistance with Medicaid and citizenship applications.
• School-Based Program Mental health services delivered in partnership with Columbus City Schools and Worthington City Schools for grades K-12, including individual counseling, grief support, crisis intervention, psychiatric care access, community-based services, and educational assistance addressing anxiety, depression, family conflict, and body image issues.
• Women's Empowerment Program Free program helping women make positive life changes and continue recovery journeys, providing individual and group therapy, educational skill groups, family support, yoga, meditation, healthy living, and women's health services addressing trauma, body image concerns, self-esteem, assertive communication, and stress management.
• Youth and Adolescent Outpatient Program Comprehensive outpatient services for children and adolescents having difficulty functioning at home, school, or in the community, including comprehensive evaluations, medication management, psychotherapy, family and group therapies, recreational and art therapy, trauma-informed care, EMDR, and divorce support.
• Youth Summer Prevention Groups

Quantifiable outcome

• Serving Central Ohio community for over 50 years since 1968

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• Alcohol, Drug, and Mental Health Board of Franklin County (ADAMH)coreStrategic or Co-development PartnerNCCC provides all services in collaboration with ADAMH. ADAMH Board of Franklin County provides funding and oversight for mental health services, including generous funding for the Safe Landing Residential Care Facility program.
• Ohio Department of Mental Health and Addiction Services (OhioMHAS)coreStrategic or Co-development PartnerNCCC provides services in collaboration with OhioMHAS, the state agency overseeing mental health and addiction services in Ohio.
• Columbus City SchoolscoreStrategic or Co-development PartnerIn partnership with Columbus City Schools, NCCC offers the School-Based Program providing mental health services to students in grades K-12.
• Worthington City SchoolsmajorStrategic or Co-development PartnerNCCC's School-Based Program serves all Worthington City Schools, providing mental health services to students.
• BMI Federal Credit UnionminorGTM or Marketing PartnerWomen's Empowerment Program collaborated with BMI Federal Credit Union to host a Financial Boot Camp at Hilltop Library.
• Columbus State Community CollegeminorGTM or Marketing PartnerNCCC attended Columbus State Community College's Spring 2026 Internship Networking and Hiring Fair to recruit potential employees.
• NAMI (National Alliance on Mental Illness)minorGTM or Marketing PartnerNCCC participates in NAMIWalks Franklin County as Team North Community Counseling Centers to raise awareness about mental health.
• KrogerminorGTM or Marketing PartnerKroger Community Rewards program allows supporters to register their Kroger Plus card to benefit North Community Counseling Centers (NPO number 22242).
• Stonewall ColumbusminorGTM or Marketing PartnerNCCC joined HSC in the Stonewall Columbus Pride March on June 20 in support of the LGBTQ+ community.
• Franklin County Board of Commissioners Office on AgingminorGTM or Marketing PartnerThe Franklin County Office on Aging hosted a Columbus Clippers game event for NCCC's Next Generation and Safe Landing residential clients.
• CARF (Commission on Accreditation of Rehabilitation Facilities)coreOthersCARF accreditation demonstrates NCCC's commitment to meeting internationally recognized standards for quality care.

Scale indicators3 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Netcare Access: Columbus-based behavioral health provider offering mental health and substance use crisis, outpatient, and residential services. Comparable nonprofit serving Franklin County with overlapping ADAMH funding and crisis response capabilities.
• Southeast Healthcare: Columbus-based nonprofit providing mental health, substance use, and primary care services including residential programs. Direct competitor in the Central Ohio behavioral health market with similar ADAMH-funded outpatient and residential offerings.
• Maryhaven: Central Ohio's largest addiction and behavioral health provider, headquartered in Columbus. Directly comparable to NCCC in offering outpatient counseling, residential treatment, medication-assisted treatment, and recovery housing in Franklin County.
• Twin Valley Behavioral Healthcare: Ohio state-operated behavioral health hospital system providing inpatient and outpatient mental health services. Comparable in residential and outpatient mental health delivery, though operating at a larger, state-funded scale.

Regional players

• Equitas Health: Ohio-based nonprofit providing behavioral health, primary care, and support services with a focus on LGBTQ+ and underserved populations. Comparable in nonprofit community mental health model and Columbus presence, though with broader geographic footprint across Ohio.

Broad incumbents

• OhioHealth - Behavioral Health: Large regional health system serving Central Ohio with outpatient behavioral health, addiction medicine, and psychiatric services. Broad incumbent competing for the same patient population, payer contracts, and ADAMH referrals as NCCC.
• Nationwide Children's Hospital - Behavioral Health: Large pediatric hospital system in Columbus operating school-based mental health programs and outpatient child/adolescent psychiatry. Directly comparable to NCCC's School-Based Program and Youth/Adolescent Outpatient services, but with substantially more resources.
• Mount Carmel Health System - Behavioral Health: Columbus-area health system offering inpatient and outpatient behavioral health and addiction medicine. Comparable in service mix but operates as part of a broader hospital network, creating integrated-care competitive pressure on NCCC.
• Columbus Springs / Springstone Behavioral Health: Columbus-area behavioral health hospital operated by Springstone offering inpatient psychiatric and outpatient mental health services. Comparable as a for-profit behavioral health operator in the same market, particularly competing with NCCC's residential and outpatient services.
• Ohio State Wexner Medical Center - Department of Psychiatry: Major academic medical center in Columbus with a growing behavioral health service line including outpatient psychiatry, addiction medicine, and inpatient psychiatric care. Represents integrated-system competitive pressure on NCCC's outpatient services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights8 records

Customer concentration

• Xx.com/NCCC1968
• Instagraminstagram.com/northcommunitycounseling
• TikToktiktok.com/@northcommunitycounseling
• Facebookfacebook.com/NorthCommunityCounseling1968
• LinkedInlinkedin.com/company/north-community-counseling-centers-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Community Counseling Center