Maine Department of Health and Human Services
- Company typePrivate
- Founded2004
- HeadquartersAugusta, United States
- Headcount—
- GTM typeB2C
- OfferingServices
Maine Department of Health and Human Services firmographics
Firmographics- Name
- Maine Department of Health and Human Services
- Legal name
- Maine Department of Health and Human Services
- Website
- https://maine.gov
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Ownership category
- akta.pro rank
Maine Department of Health and Human Services industry classification
Industry- Product category
- Public Health and Human Services
- NAICS
- Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- State/Provincial Health Department & Public Health Administration (BPAIABAH)
- akta.pro secondary industries
- State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), Social Care & Long-Term Care Benefits Administration (BPAIAKAK), Government Public Health Grantmaking & Program Offices (HLAJALAA)
Keywords
Where Maine Department of Health and Human Services is headquartered
LocationHeadquarters
- HQ city
- Augusta
- HQ country
- United States
- HQ region
- North America
Offices19 records
Markets served
Maine Department of Health and Human Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Criminal History Record Check - Non-Subscriber |
| Transaction based/ take rate | Pay-as-you-go | Criminal History Record Check - InforME Subscriber |
| Transaction based/ take rate | Pay-as-you-go | Notarized Criminal History Report |
| Transaction based/ take rate | Pay-as-you-go | Government Entity - Licensing Purpose |
| Other | Pay-as-you-go | Government Entity - Non-Licensing |
Distribution channels3 records
Marketing channels6 records
Maine Department of Health and Human Services product offering
Product offeringCore offering
The Maine Department of Health and Human Services is a state government department that administers public health, social welfare, and emergency communication programs to Maine residents. Its core offerings include the My Maine Connection portal for benefits enrollment (Food Supplement Program, Medical Assistance, TANF, and Child Care), MaineCare (Medicaid) administration, public health services through the Maine CDC, child and family services, aging and disability services, and the statewide Next Generation 9-1-1 emergency communication system.
Product overview
Maine Department of Health and Human Services operates as part of the Maine.gov state government portal ecosystem, offering a portfolio of citizen-facing digital services. The primary DHHS offering is My Maine Connection, a one-stop benefits portal for Food Supplement Program, Medical Assistance, TANF, and Child Care. This core service operates alongside other state agency offerings including Rapid Renewal (vehicle registration), Maine Criminal History Record checks, Absentee Ballot services, Voter Information Lookup, the 9-1-1 Emergency Communication Bureau, Citizen Alert System, and an Email/SMS notification subscription service. These services are delivered through a responsive web design platform accessible via desktop, mobile web, and dedicated mobile sites for various state agencies, forming an integrated government-to-citizen service layer.
Differentiator
Problem solved
Functional benefit
Products and services
- My Maine Connection A one-stop online portal for Maine residents to apply for and manage benefits including the Food Supplement Program, Medical Assistance, Temporary Assistance to Needy Families (TANF), and Child Care services.
- Rapid Renewal An online vehicle and trailer registration renewal service provided by the Bureau of Motor Vehicles that allows users to renew current registrations and pay local excise tax and state registration fees in one transaction.
- Maine Criminal History Record & Juvenile Crime Information Request An electronic service provided by the Maine State Police State Bureau of Identification that allows users to request criminal history records and juvenile crime information based on name and date of birth searches.
- State of Maine Online Absentee Ballot Request & Tracking Service An online service for voters to request absentee ballots and track their processing status, operated by the Department of the Secretary of State.
- Maine Voter Information Lookup Service A voter information lookup service that allows citizens to find their voting place location, candidates on their ballot, and contact information for their elected officials based on home address.
- Maine Emergency Services Communication Bureau (9-1-1) The state agency responsible for 9-1-1 emergency communications in Maine, managing a statewide Next Generation 9-1-1 system that includes voice, text, and foundation for video and enhanced data delivery to Public Safety Answering Points.
- Citizen Alert System A statewide emergency notification system that keeps Maine residents informed about urgent events affecting public health or safety, including Amber Alerts, severe weather, and homeland security notifications.
- Maine.gov Email and SMS Notifications A free subscription service allowing citizens to receive email and text message notifications about government news and topics relevant to their interests through the Subscriptions.Maine.gov platform.
- Map It Locations An interactive mapping tool that allows users to locate state and town offices, libraries, state parks, DHHS offices, career centers, courthouses, and veterans' services offices throughout Maine.
- Maine.gov Mobile Services A collection of mobile-optimized government services including business answers, absentee ballot requests, alcohol seller training, benefits enrollment, recreational licensing, vehicle registration renewal, and regulatory licensing and permitting.
Companies that use Maine Department of Health and Human Services
Customer profileSegments3 records
Ideal customer profiles3 records
Maine Department of Health and Human Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Maine Department of Health and Human Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- InforMEcoreInforME is the secure online service provider for Maine state government transactions. They provide the technical infrastructure for criminal history record requests, vehicle registration renewals, and other state government online services. InforME charges subscription fees and processes transactions for the state.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Maine Department of Health and Human Services competitors and assessment
Company assessmentBroad incumbents
- Centers for Medicare & Medicaid Services: Federal agency that administers Medicare and oversees state Medicaid programs including MaineCare, which is the largest single program within Maine DHHS's portfolio.
- U.S. Department of Health and Human Services: Federal HHS is the upstream funding and policy authority for state DHHS agencies like Maine's, administering Medicare, Medicaid oversight, and public health grant programs that flow to the state level.
Direct peers
- Massachusetts Department of Public Health: New England state public health agency operating with comparable scope (chronic disease, infectious disease, environmental health) under the same state-government model as Maine DHHS's Maine CDC division.
- New Hampshire Department of Health and Human Services: Direct counterpart state agency administering Medicaid, public health, child welfare, aging, and emergency services for New Hampshire — closest functional peer to Maine DHHS in scale and structure.
- Vermont Department of Health: Vermont's state public health authority with a similar small-state footprint, federal-state funding model, and integrated public health programs as Maine CDC.
- Connecticut Department of Public Health: Connecticut's state public health department with overlapping regulatory, licensing, and emergency-preparedness functions paralleling those of Maine DHHS.
- Massachusetts Executive Office of Health and Human Services: Massachusetts's umbrella health and human services secretariat, structurally analogous to Maine DHHS, administering Medicaid (MassHealth), child welfare, aging, and public health across a larger New England state.
- Maine Center for Disease Control and Prevention: A division within Maine DHHS itself, but operates as a discrete peer entity for public health, epidemiology, and emergency preparedness functions analogous to other states' CDC-equivalent agencies.
Others
- InforME: Maine's state government online services partner that provides the technical infrastructure powering My Maine Connection, Rapid Renewal, criminal history checks, and other DHHS-adjacent digital services.
- NASCIO (National Association of State Chief Information Officers): Industry association representing state CIOs; comparable ecosystem context for understanding how Maine DHHS digital modernization aligns with peer state technology strategies.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Maine Department of Health and Human Services social profiles
Digital presenceMaine Department of Health and Human Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Maine Department of Health and Human Services leadership team
Management profileNumber of profiles
Maine Department of Health and Human Services subsidiaries and ownership
Company hierarchySubsidiaries4 records
Maine Department of Health and Human Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Maine Department of Health and Human Services M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Maine Department of Health and Human Services
What does Maine Department of Health and Human Services do?
The Maine Department of Health and Human Services is a state government department that administers public health, social welfare, and emergency communication programs to Maine residents. Its core offerings include the My Maine Connection portal for benefits enrollment (Food Supplement Program, Medical Assistance, TANF, and Child Care), MaineCare (Medicaid) administration, public health services through the Maine CDC, child and family services, aging and disability services, and the statewide Next Generation 9-1-1 emergency communication system.
Is Maine Department of Health and Human Services a public or private company?
Maine Department of Health and Human Services is a private company. It is classified as state government owned and is currently operating.
When was Maine Department of Health and Human Services founded?
Maine Department of Health and Human Services was founded in 2004.
Where is Maine Department of Health and Human Services based?
Maine Department of Health and Human Services is headquartered in Augusta, United States, in the North America region.
Who are Maine Department of Health and Human Services's main competitors?
Broad incumbents on record are Centers for Medicare & Medicaid Services and U.S. Department of Health and Human Services. Direct peers are Massachusetts Department of Public Health, New Hampshire Department of Health and Human Services, Vermont Department of Health, Connecticut Department of Public Health, Massachusetts Executive Office of Health and Human Services and Maine Center for Disease Control and Prevention. Others are InforME and NASCIO (National Association of State Chief Information Officers).
Does Maine Department of Health and Human Services have an API?
No public API is recorded for Maine Department of Health and Human Services.
What industry is Maine Department of Health and Human Services in?
Maine Department of Health and Human Services's product category is Public Health and Human Services. Its primary akta.pro industry code is BPAIABAH, State/Provincial Health Department & Public Health Administration, with a secondary code of BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family). Its NAICS code is 6241 and its SIC code is 8300.