What Pirtek UK does

Pirtek UK is the UK's largest hydraulic hose service network, operating 86 franchise-owned centres across the UK and Ireland, each equipped with mobile response units and a trade counter stocking over 18,000 hydraulics and pneumatic components. The company delivers 24/7, 365-day emergency on-site hose repair and replacement with a 97% first-time fix rate and one-hour on-site response achieved in 95% of callouts, alongside scheduled non-urgent replacement, ram repair and manufacture, hose flushing and fluid analysis, Total Hose Management recurring contracts, and oil spill environmental services. Technology comprises proprietary digital platforms — the Pirtek Customer Portal for end-to-end job management and the AFRS (Asset Fault Reporting System) for mobile fault reporting — supplemented by differentiated proprietary products such as the Pirtek FLT Hose for material handling and the Corrugated Food & Beverage Hose for hygienic applications. Revenue is generated across four streams: mobile service callouts and labour, trade counter product sales, franchise fees and royalties from ~85 franchise centres, and recurring Total Hose Management contracts. Pirtek UK is a wholly-owned subsidiary of Franchise Brands PLC (LSE: FRAN), which reported group-wide system sales of £435 million and EBITDA of £35 million for H2 2025; Pirtek is the largest contributor within that portfolio, which also includes Willow Pumps, Filta, Metro Plumb, and Metro Rod.

Name

Pirtek UK

Legal name

Pirtek (UK) Limited

Website

https://pirtek.co.uk

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

251–500 employees

Short description

Pirtek UK operates the UK's largest hydraulic hose service franchise network, with 86 centres across the UK and Ireland delivering 24/7 emergency on-site hose repair, trade counter component sales, and Total Hose Management contracts to industrial, construction, agricultural, marine, and utilities customers.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Hydraulic hose repair and replacement services: Pirtek's primary revenue stream is on-site mobile hydraulic hose repair and replacement services. Franchisees dispatch technicians to customer sites for emergency callouts (24/7, 365 days) and scheduled non-urgent maintenance. Revenue is generated through service callout fees and labour charges, with pricing influenced by job complexity, time on site, and materials used.
2. Trade counter product sales: Each of the 86 Pirtek centres operates a trade counter selling over 18,000 hydraulics and pneumatic components, including hoses, couplings, fittings, clamps, valves, tools, and hydraulic oils. Customers include businesses purchasing parts for self-servicing and technicians picking up materials for on-site jobs.
3. Franchise fees and royalties: Pirtek generates revenue through franchise fees and ongoing royalties from its network of ~85 franchise centres across the UK and Ireland. Franchise purchase costs range from £200,000–£500,000 depending on size. Van franchise options start at £5,000 per van. Franchisees pay ongoing fees in return for brand, training, operations support, and access to the national network.
4. Total Hose Management contracts: Recurring maintenance contracts where Pirtek technicians proactively monitor hose health, schedule replacements, and manage all hose-related upkeep for customer machinery. Generates recurring service revenue and strengthens customer retention through long-term contractual relationships.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Pirtek UK operates the UK & Ireland's largest network of hydraulic hose service centres, providing 24/7 emergency on-site hydraulic hose repair and replacement, scheduled maintenance, trade counter product sales, custom hose design, and hydraulic system management for industrial, construction, manufacturing, agricultural, marine, rail, and utilities customers. Services are delivered by franchisees via 86 centres and mobile response units, supported by proprietary digital platforms (Customer Portal and AFRS) for job management and asset fault reporting.

Product overview

Pirtek UK is a nationwide network of hydraulic hose experts operating from 86 regional centres across the UK and Ireland, offering a comprehensive suite of products and services for hydraulic and industrial hose applications. The core product portfolio includes the Pirtek FLT Hose (flexible braided hose for material handling equipment), Pirtek Corrugated Food & Beverage Hose (hygienic hose for food/pharmaceutical applications), and Oil Spill Eater II (environmentally safe spill treatment). The service offering centers on 24/7 emergency on-site hydraulic hose repair with a 96% first-time fix rate and one-hour response time, supported by non-urgent hose replacement, hose flushing and fluid analysis, ram repair and manufacture, and total hose management programmes. Digital platforms include the Customer Portal (end-to-end job management) and AFRS (Asset Fault Reporting System for mobile fault reporting and job tracking). Additional services encompass trade counter sales of hydraulics and pneumatic components, system design and bespoke solutions, training courses (City & Guilds accredited), oil spills and environmental services, and temperature control and cooling. The company operates through a franchise model with over 170 centres across Europe.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency On-Site Hydraulic Services 24-hour, 365-day emergency hydraulic hose repair service with mobile response units dispatched from 86 regional centres. Technicians attend customer sites, often within one hour, with most jobs completed in under four hours and a 97% first-time fix rate. Targeted at industrial, construction, manufacturing, agricultural, marine and utilities operators facing unexpected hydraulic failure.
• Non-Urgent Hose Replacement Scheduled hose replacement service allowing businesses to proactively replace hoses before failure. Enables routine servicing, auditing, and pre-emptive replacement at preferential times to minimise future unplanned downtime.
• Total Hose Management Comprehensive hydraulics maintenance package providing proactive, reactive and preventative care, including regular equipment analysis and tailored repair and replacement plans delivered by a local Pirtek technician. Generates recurring service revenue through long-term contracts.
• Planned Maintenance and Service Periodic inspection and servicing for hydraulics-powered machines, delivered by trained technicians to prevent costly breakdowns and extend equipment life.
• Hose Flushing and Fluid Analysis Service ensuring hydraulic systems are free from contamination and operating correctly, including dynamic flushing, hydraulic oil testing, component testing, and system integrity verification.
• Ram Repair and Manufacture Hydraulic cylinder and ram repair ranging from simple reseals and tests to ram straightening and honing, plus custom ram manufacture to requirements with replacement rods in various stainless steels.
• System Design and Bespoke Solutions Custom hydraulics system design and manufacturing service producing 100% bespoke solutions around specific business needs, designed and built by expert technicians at regional Pirtek centres.
• Training Courses

Quantifiable outcome

• 97% of jobs fixed on first visit
• +5 more outcomes

Named customers17 records

Segments12 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and supporting.

• British Franchising Association (BFA)coreStrategic or Co-development PartnerPirtek is a full member of the BFA, the trade association for franchising in the UK. Membership requires vetting of the profitability of the business model, franchise agreements, and support given to franchisees. BFA membership sets the benchmark for best practice and lends credibility to the franchise opportunity.
• British Fluid Power Association (BFPA)coreStrategic or Co-development PartnerPirtek is a proud member of the BFPA, which has approximately 250 Distributor and Manufacturer members. Various members of the Pirtek network sit on key BFPA committees. Pirtek has been sharing hydraulic expertise through the association for three decades. The relationship positions Pirtek as an industry thought leader and provides access to standards development and industry advocacy.
• DHLsupportingOthersAs a world-leading logistics operator, DHL provides seamless support to Pirtek's network of service centres, ensuring that even in the most critical situations Pirtek always has the stock supply to service customer needs and keep their businesses moving.
• Andy's Man ClubsupportingStrategic or Co-development PartnerPirtek partners with suicide prevention charity Andy's Man Club as part of its Under the Hard Hat mental health initiative. The partnership aims to eliminate the stigma surrounding mental health and create a safe space for people to talk. Pirtek participates in fundraising and awareness activities.
• PIPS (Northern Irish Suicide Prevention Charity)supportingStrategic or Co-development PartnerPirtek has partnered with Northern Irish suicide prevention charity PIPS as part of its Under the Hard Hat initiative. The partnership focuses on eliminating mental health stigma in Northern Ireland and creating safe spaces for people to discuss mental health challenges.
• The Lighthouse Construction Industry CharitysupportingStrategic or Co-development PartnerPirtek is an official Company Supporter of the Lighthouse Construction Industry Charity, which is dedicated to improving mental health and wellbeing of construction and trade workers across the UK and Ireland.
• Ollie OllertonsupportingOthersFormer UK special forces soldier and SAS: Who Dares Wins directing staff. Ollie is a mental health advocate and Pirtek partner under the Under the Hard Hat initiative. Pirtek works with him to promote positive mental wellness in hard hat industries.
• Bureau VeritascoreTechnology or IntegrationPirtek holds Bureau Veritas accredited hose assemblies approved for marine applications. Bureau Veritas certification is critical for serving the marine sector and demonstrates compliance with international maritime quality and safety standards.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• HYDAC: Global hydraulics supplier specialising in filtration, accumulators, valves, and hose/fitting accessories. Comparable to Pirtek at the component level for industrial hydraulics customers, including those in mobile and heavy machinery markets.
• Danfoss: Global supplier of hydraulic components, mobile and industrial hydraulics. Targets similar industrial end markets to Pirtek and overlaps on fluid power components and systems, though Danfoss's primary model is manufacturing rather than field service.
• Parker Hannifin: Global fluid power and motion control manufacturer with an extensive hydraulic hose, fitting, and component portfolio. Competes with Pirtek at the component level and serves many of the same end markets (construction, agriculture, manufacturing, aerospace), though Parker is a manufacturer not a service franchise.
• Bosch Rexroth: Global hydraulics manufacturer offering pumps, valves, cylinders, hoses and complete system solutions. Comparable to Pirtek at the component/system level across the same industrial customer base, with a much broader product portfolio.
• Stauff: Manufacturer and distributor of hydraulic accessories including hose, fittings, clamps, valves, and testing equipment. Overlaps with Pirtek on trade counter hydraulic components and serves similar industrial customers.
• Eaton: Global industrial manufacturer with hydraulic hose, fittings, and complete hydraulic system offerings. Competes with Pirtek on component supply and serves the same industrial customer base, though Eaton's primary model is manufacturing rather than mobile service.

Regional players

• Pirtek USA: Same Pirtek brand operating in the United States under a master franchise model. Directly comparable in service model, brand and operating approach, but operates exclusively in North America rather than competing directly with Pirtek UK in UK & Ireland.

Direct peers

• Pirtek (Australia / Global HQ): Australian-founded franchisor of the Pirtek network. Operates the original Pirtek hydraulic hose service franchise globally and is the parent system from which Pirtek UK derives its brand, training, and operating model. Most directly comparable peer.
• Hydraquip: UK-based hydraulic hose and fittings supplier with hose assembly, repair and mobile service capabilities. Comparable to Pirtek UK's trade counter plus on-site hose service offering in the same UK geography.
• Tom Parker: UK hydraulic and industrial hose supplier with custom hose assembly and distribution. Competes with Pirtek on trade counter components, bespoke hose manufacture, and industrial hose supply in the UK.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PirtekUKIreland

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pirtek UK