Proshred Security International
VRC (Vital Records Control) is a US-based Records and Information Management provider offering secure shredding, offsite storage, document conversion, healthcare release-of-information, and IT asset disposition to 50,000+ clients across 170+ domestic locations and the Bahamas, primarily serving banking, healthcare, legal, and government sectors.
- Company typePrivate
- Founded1990
- HeadquartersAlbany, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Proshred Security International does
Note on data: The firmographics label the entity as "Proshred Security International" founded in 1986 in Albany, United States, while the substantive source blocks describe operations under the legal name "Vital Records Control LLC" (VRC), DBA VRC, founded in 1990. The description below reflects the underlying operational data, which is materially more detailed and consistent across blocks.
VRC is a US-headquartered Records and Information Management (RIM) provider that manages information across the full lifecycle - from document creation and storage to retrieval, workflow automation, and secure destruction. The platform centers on a family of proprietary, branded software products (VitalControl for cross-repository information governance with SSO; VitalWeb for offsite records management; VitalChart for medical records retrieval; VitalECM for enterprise content management and document conversion; plus service brands VitalShred for shredding and VITAD for IT asset disposition). Together these components allow the company to bundle physical records custody, digital records software, healthcare release-of-information services, and end-of-life IT destruction under a single provider relationship.
The revenue model is dominated by recurring, subscription-style services - ongoing storage fees (offsite, specialized, tape vaulting, underground), scheduled shredding contracts, and ECM subscriptions - layered with professional services revenue from healthcare release-of-information and one-time ITAD engagements. Pricing is custom and quote-based, sold through a consultative, direct B2B motion with no apparent reseller or partner channel.
VRC serves a primarily enterprise and regulated customer base across banking, healthcare, legal, government, and financial services (primary verticals) plus education, insurance, manufacturing, retail/hospitality, and small business. The company cites 50,000+ clients, 170+ US service locations plus extension into the Bahamas, and 400+ years of combined team experience. Customer evidence indicates multi-decade service relationships, including a national law firm client of nearly 25 years and a manufacturing customer of more than 10 years, supporting a customer base that is broad, fragmented, and characterized by long-duration storage and destruction contracts.
Proshred Security International firmographics
Firmographics- Name
- Proshred Security International
- Legal name
- Vital Records Control LLC
- Website
- https://proshred.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- VRC (Vital Records Control) is a US-based Records and Information Management provider offering secure shredding, offsite storage, document conversion, healthcare release-of-information, and IT asset disposition to 50,000+ clients across 170+ domestic locations and the Bahamas, primarily serving banking, healthcare, legal, and government sectors.
- Ownership category
- akta.pro rank
Where Proshred Security International is headquartered
LocationHeadquarters
- HQ city
- Albany
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Proshred Security International business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Records Storage Services: Ongoing storage fees for physical records in secure facilities including offsite storage, specialized storage, tape vaulting, and underground storage options.
- Secure Shredding Services: Scheduled, on-call, and drop-off shredding services for confidential documents and media assets. Includes one-time shredding events and hard drive destruction.
- Health Information Management: Release of information services, compliance services, and healthcare audit management for healthcare providers.
- Enterprise Content Management: Document conversion services, document management software, and workflow automation services.
- IT Asset Disposition (VITAD): Secure destruction services for IT equipment and assets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom enterprise pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Proshred Security International product offering
Product offeringCore offering
VRC (operating under Proshred Security International) provides end-to-end records and information management services spanning secure physical records storage, scheduled and on-call shredding, hard drive and IT asset destruction, healthcare release-of-information services, and enterprise content/digitization workflows. The company bundles these physical services with proprietary software platforms (VitalControl, VitalWeb, VitalChart, VitalECM) that enable repository search, retrieval, destruction planning, and workflow automation for clients in banking, healthcare, legal, government, and other regulated industries.
Differentiator
Problem solved
Functional benefit
Brands
- VitalControl®: Information governance platform that connects users via SSO to internal repositories, third-party repositories, and VRC repositories for universal searches, dashboard metrics, retrieval requests, destruction planning
- VitalWeb®
- VitalShred®
- VitalECM®
- VitalChart®
- VITAD
- VitalCares
Products and services
- VitalControl® Information Governance Platform
Quantifiable outcome
- 50,000+ clients served
- +2 more outcomes
Companies that use Proshred Security International
Customer profileNamed customers5 records
Segments10 records
Ideal customer profiles5 records
Proshred Security International technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Proshred Security International partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Proshred Security International competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Proshred Security International social profiles
Digital presenceProshred Security International financial estimates
Financial estimateRevenue estimate
Valuation estimate
Proshred Security International leadership team
Management profileNumber of profiles
Proshred Security International funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Proshred Security International M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Proshred Security International
What does Proshred Security International do?
VRC (operating under Proshred Security International) provides end-to-end records and information management services spanning secure physical records storage, scheduled and on-call shredding, hard drive and IT asset destruction, healthcare release-of-information services, and enterprise content/digitization workflows. The company bundles these physical services with proprietary software platforms (VitalControl, VitalWeb, VitalChart, VitalECM) that enable repository search, retrieval, destruction planning, and workflow automation for clients in banking, healthcare, legal, government, and other regulated industries.
Is Proshred Security International a public or private company?
Proshred Security International is a private company. It is classified as unknown and is currently operating.
When was Proshred Security International founded?
Proshred Security International was founded in 1990. It employs 101 to 250 people.
Where is Proshred Security International based?
Proshred Security International is headquartered in Albany, United States, in the North America region.
How does Proshred Security International make money?
Five revenue lines are on record. Records Storage Services are the primary driver. The others are secure Shredding Services, health Information Management, enterprise Content Management and IT Asset Disposition (VITAD).
Does Proshred Security International have an API?
No public API is recorded for Proshred Security International.