Ministry of Communications and Information

What Ministry of Communications and Information does

The Ministry of Communications and Information, now operating as the Ministry of Digital Development and Information (MDDI), is a statutory ministry of the Government of Singapore headquartered in Singapore. Its mission is to connect people to community, government, and opportunity through trustworthy infrastructure and technology. The ministry's work is organized around three functional pillars: digital development, public communications and engagement, and sentiment research. It does not produce commercial technology products; instead, it sets digital development policy, coordinates cross-agency public communications, and conducts sentiment and behavioral research to inform policy decisions.

MDDI delivers public-facing programs through dedicated government portals and channels, including the Screen Smart From The Start digital literacy initiative (bescreensmart.gov.sg) for families, anti-scam coordination efforts featuring the 24/7 ScamShield Helpline (1799), and the use of official .gov.sg sender IDs to help citizens verify legitimate government communications. Its digital presence is built on the Isomer government platform and maintained by Open Government Products, Singapore's in-house govtech delivery capability. A beta version of the ministry website uses AI to translate pages into Chinese, Malay, and Tamil, indicating early-stage experimentation with multilingual accessibility tooling.

As a government ministry, MDDI is wholly owned and controlled by the Singapore government and is funded through national appropriations rather than commercial revenue. Services are provided to Singapore citizens at no direct charge. Its primary stakeholders are the citizens of Singapore and other Singapore government agencies, with which it coordinates on digital policy, anti-scam initiatives, and unified public communications. The ministry was renamed in 2024 from its former designation to reflect an expanded emphasis on digital development.

Name

Ministry of Communications and Information

Legal name

Ministry of Digital Development and Information

Website

https://mci.gov.sg

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

101–250 employees

Short description

The Ministry of Digital Development and Information (MDDI) is a Singapore government ministry that sets digital development policy, coordinates cross-agency public communications, and conducts citizen sentiment research, serving Singapore's citizens and government agencies through programs such as Screen Smart and the ScamShield Helpline.

Ownership category

akta.pro rank

Product category

Government Public Services

NAICS

Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Public Administration (92)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Government digital services
• Public communications policy
• Anti-scam initiatives
• Digital development policy
• Public sentiment research

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Distribution channels2 records

Marketing channels4 records

Core offering

The Ministry of Communications and Information (MCI) is a Singapore government ministry that builds trustworthy digital infrastructure and technology to connect people with community, government, and opportunity. It drives digital development, public communications and engagement, and sentiment research to inform national policy. Its core offerings include anti-scam initiatives such as Screen Smart and the ScamShield Helpline (1799), along with cross-agency coordination of digital transformation across the Singapore government.

Product overview

The Ministry of Digital Development and Information (MDDI) is a Singapore government ministry focused on digital development, public communications and engagement, and sentiment research. The ministry's digital presence primarily consists of informational resources about its initiatives including anti-scam efforts, digital literacy programs, and Committee of Supply coverage. The ministry does not offer commercial technology products or services in the traditional sense.

Differentiator

Problem solved

Functional benefit

Products and services

• ScamShield Helpline (1799) National anti-scam helpline (1799) operated by MCI to help Singapore citizens identify, report, and get assistance on scam-related issues.
• Screen Smart Anti-scam initiative led by MCI to raise public awareness and digital literacy around scam prevention in Singapore.
• Public Sentiment Research Research service conducted by MCI to gauge citizens' sentiment on national issues and digital policy matters, informing government communications strategy.
• Digital Development and Public Communications Policy Core policy function of MCI focused on shaping Singapore's digital development agenda and coordinating public communications across the government.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights4 records

Direct peers

• GovTech Singapore: The Government Technology Agency of Singapore builds and operates the digital services that MDDI sets policy for; the two agencies are sibling entities within Singapore's digital government ecosystem and work together on citizen-facing platforms and digital development initiatives.
• Smart Nation and Digital Government Office (SNDGO): SNDGO drives Singapore's Smart Nation initiative across government digital transformation, sitting alongside MDDI in the same digital government cluster with overlapping citizen-facing digital services and policy coordination.
• Infocomm Media Development Authority (IMDA): IMDA is a statutory board under MDDI that regulates Singapore's info-communications and media sectors, executing much of the digital and communications policy direction set by MDDI; the two have directly overlapping remit on digital development.
• Cyber Security Agency of Singapore (CSA): CSA oversees Singapore's cybersecurity strategy and operations, sharing MDDI's digital safety and citizen-protection remit and collaborating closely on initiatives such as anti-scam coordination referenced by MDDI.

Emerging players

• eSafety Commissioner (Australia): Australia's eSafety Commissioner is a specialist regulator focused on online safety, which overlaps directly with MDDI's anti-scam, online safety, and Screen Smart digital literacy mandate.

Regional players

• Ministry of Communication and Digital Affairs Indonesia: Indonesia's recently formed Ministry of Communication and Digital Affairs combines communications and digital development policy functions similar to MDDI, serving the largest ASEAN digital economy.
• Ministry of Communications Malaysia (KKMM): Malaysia's Ministry of Communications and Digital performs an equivalent role for Malaysia — setting communications and digital policy — making it the most direct regional counterpart to MDDI in a neighboring ASEAN economy.
• Department of Information and Communications Technology (Philippines): The Philippines' DICT leads ICT and digital policy for the national government, paralleling MDDI's role in driving digital development, citizen digital literacy, and government technology adoption in another ASEAN member state.
• Ministry of Internal Affairs and Communications (Japan): Japan's Ministry of Internal Affairs and Communications handles telecommunications, digital, and information policy, making it the closest functional analogue to MDDI in a mature Asian economy with similar regulatory tradition.

Broad incumbents

• Department for Science, Innovation and Technology (UK): The UK's DSIT is a cabinet-level department responsible for digital, tech and innovation policy across the UK, with a much broader portfolio than MDDI but overlapping policy areas in digital regulation, online safety, and government digital services.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/SingaporeMCI
• Facebookfacebook.com/SingaporeMCI
• LinkedInlinkedin.com/company/ministry-of-communications-and-information

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ministry of Communications and Information