What NXGEN does

NXGEN International is a global Merchant Service Provider (MSP) founded in 1999, serving more than 13,000 merchants across multiple countries with payment-processing and merchant-services infrastructure. The company is headquartered in Whitefish, United States, operates with 51-100 employees, and is led by founder and president Thomas Nitopi alongside a regionally structured sales leadership team covering North American markets. NXGEN is an Independent Sales Organization (ISO) sponsored by seven banking partners — Fifth Third Bank, PNC Bank, Wells Fargo Bank, Citizens Bank, Merrick Bank, Woodforest National Bank, and KeyBank — and also operates as an Encryption Support Organization, Payment Facilitator, Third-Party Servicer, and Third-Party Agent.

NXGEN's commercial reach is delivered through a multi-tier partner channel, evidenced by its use of MSPWare for partner management, dedicated sales and referral partner programs, and access to multiple payment gateways (Payroc Gateway, IBX, Worldnet, Caledon, iTransact). The underlying platform supports a broad product surface including gateway processing, virtual terminal, ACH, payment links, cloud POS device integration, multi-currency payment orchestration, automated invoicing and billing, field-service management (Roc Services), mobile point-of-sale (Roc Terminal+), and an AI-powered retail-management tool (Bodega Ai). For software platforms and ISVs, NXGEN offers a unified developer API suite (Payments, Boarding, Funding, Reporting) and a prebuilt Integration Essentials toolkit for embedded payments. Specialized verticals include SaaS/ISV, unattended self-service, independent retail, quick-service restaurants, EV charging, nonprofits, and financial institutions.

The company's revenue mechanics are those of a typical ISO/MSP: residual share of merchant processing volume, partner-program economics with sales and referral agents, and value-added service fees across its product portfolio. Geographic operations span the United States, Canada (via Payroc WorldAccess Inc, Ontario), and the United Kingdom. NXGEN holds BBB accreditation and WCAG 2.2 Level AA conformance. Strategic activity includes the 2019 acquisition of Payment Plus Inc and a 2025 minority investment in Diambra, an AI-infrastructure platform for gaming environments.

Name

NXGEN

Legal name

Payroc LLC

Website

https://nxgen.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

NXGEN International is a global Merchant Service Provider founded in 1999, serving more than 13,000 merchants across the US, Canada, and the UK through an ISO model sponsored by seven banking partners, offering gateway processing, POS, embedded-payments APIs, and partner-channel services.

Ownership category

akta.pro rank

Product category

Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE)

akta.pro secondary industries

Payment Orchestration Platforms (FSAGABAA), Payment Gateways & Orchestration (BPAMAFAA), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

Keywords

• Payment processing services
• Merchant services platform
• Embedded payments API
• POS integration solutions
• Independent sales organization

Headquarters

HQ city

Whitefish

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Core offering

NXGEN, operating through Payroc WorldAccess, provides full-stack payment processing services to over 13,000 merchants globally, including a payment gateway, virtual terminal, ACH processing, cloud-based POS integrations, and a unified developer platform with APIs for embedded payments. The company serves ISVs/SaaS providers, sales and referral partners, financial institutions, and merchants directly across the United States, Canada, the United Kingdom, and Puerto Rico. Specialized offerings include Payroc Path (Payments-as-a-Service for ISVs), Integration Essentials, Global Payment Orchestration, Invoicing and Billing, and AI-driven retail tools (Bodega Ai).

Product overview

Payroc WorldAccess is a full-stack payment processing platform offering integrated payment solutions through a unified technology platform. The portfolio includes core gateway processing (Gateway, Virtual Terminal, ACH, Payment Links), cloud-based payment infrastructure (Payroc Cloud), point-of-sale solutions (Roc Terminal+, Roc Services, Bodega Ai), and developer tools (APIs, Integration Essentials). Key programs include Payroc Path for ISV embedded payments, and specialized verticals for unattended, retail, EV charging, field services, and financial institutions. Additional sub-brands include Chargezoom (QuickBooks integration), Quantic (browser payments), Labrador A.I. (virtual assistant), and MYR (restaurant POS).

Differentiator

Problem solved

Functional benefit

Products and services

• Payroc Gateway

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Payroc: Payroc is the legal entity (Payroc LLC) and broader platform under which NXGEN operates, sharing bank-sponsor registrations, gateway, and developer APIs. Effectively the closest direct peer and apparent parent/sibling entity.
• North American Bancard: Independent sales organization and payment processor serving sub-merchants across the US with a similar ISO/agent model. Directly comparable in business model and target SMB merchant base.
• Heartland Payment Systems: Established US payment processor offering ISO/agent programs, POS, and integrated payments. Highly comparable in servicing SMB merchants and ISV partners, now part of Global Payments.
• Stax Payments: Subscription-based payment processor targeting SaaS and SMB merchants with developer-friendly APIs and embedded payments capabilities. Comparable in tech-forward ISO/PayFac positioning.

Emerging players

• Finix: Payments infrastructure provider enabling platforms and ISVs to embed payments and operate as PayFacs. Comparable in API-first developer tooling and embedded payments focus.
• Toast: Vertical SaaS and integrated payments platform for restaurants. Comparable to NXGEN's MYR (QSR) sub-brand and broader vertical-ISV strategy.

Broad incumbents

• Stripe: Global payments platform with developer-first APIs, payment orchestration, and embedded payments products for ISVs and platforms. A dominant incumbent whose strategy intersects NXGEN's growth ambitions in embedded and orchestration.
• Block (Square): Integrated payments and POS provider for SMBs with software-led merchant services and ISV partnerships. Comparable target customer and POS-product overlap with NXGEN's Roc Terminal+ offering.
• Fiserv (Clover): Large payments processor with Clover POS app marketplace and ISO/agent program. Overlaps with NXGEN's bank-sponsor ISO model and SMB/ISV targeting.
• Worldpay (FIS): Global payments processor with merchant acquiring and partner/ISO programs. Comparable in bank-sponsor-driven acquiring model and multi-country orchestration ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/nxgenps
• Facebookfacebook.com/nxgenpaymentservices
• LinkedInlinkedin.com/company/nxgenps

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments12 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NXGEN