Telcom Insurance Group
Telcom Insurance Group is a private insurance agency, founded in 1982 and headquartered in Wichita, Kansas, that provides property, casualty, workers' compensation, cyber liability, D&O, flood, and surety bond coverage exclusively to rural telecommunications companies and cooperatives. It operates as the only national program offering all lines of insurance for the telecom vertical.
- Company typePrivate
- Founded1982
- HeadquartersWichita, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Telcom Insurance Group does
Telcom Insurance Group (also operating as TIG) is a private insurance agency founded in 1982 and headquartered in Wichita, Kansas, that specializes in providing insurance and risk management services to the rural telecommunications industry. The company operates as the only national program offering all lines of insurance for telecommunications, including property and casualty, workers' compensation, directors and officers liability, cyber liability and data protection, flood insurance (in all 50 states via FEMA/NFIP), and surety bonds such as Highway, Bid, Performance, and Pole Attachment. It also runs a Risk Management Consulting practice (TISC Risk Management) offering OSHA 10-hour training, loss prevention, and the RTIC Safety Manual, plus a Claims Advocacy service for policyholders. Named customers include Pioneer Communications, Triangle Communications, NineStar Connect, and NTCA member cooperatives.
The company's underlying technology stack consists of three client-facing portals: the Telcom Online Portal (CSR24) for 24/7 document, certificate, and policy self-service; the Cyber Portal (DataSurity) for cyber risk management including breach calculator, incident roadmap, and breach coach access; and the Mineral™ compliance platform for risk management and employee handbook customization. These are third-party SaaS integrations rather than proprietary AI systems. In 2023, Telcom launched Cyber Guardian, a first-of-its-kind bundled product covering individual, family, and small business cyber protection (identity theft, online fraud, ransomware, cyberbullying, home title fraud) plus device insurance and a WhiteHax mobile security app (VPN, password manager, web filter). The wholly owned subsidiary M&M Insurance Associates extends distribution into non-telecommunications personal, commercial, life, and health insurance.
Telcom's revenue model is commission-based: it operates as an insurance agency placing business with carriers (including Rural Trust Insurance Company and Great American Insurance Company for claims bearing) and holds exclusive agent status for two proprietary insurance programs not available to other agents. Pricing is quote-based and varies by coverage type, business size, and risk profile; contracts are multi-year. Go-to-market is sales-led and relationship-driven, supported by annual events (Executive Knowledge Exchange), quarterly newsletters (Risk Management Matters), NTCA partnership training, and memberships in most state broadband/telecommunications associations. The company does not publicly disclose revenue, has no external PE/VC ownership, and is associated with multiple corporate entities including Telcom Insurance Service Corporation (TISC), National Telcom Corporation (NTC), and Telcom Insurance Services Corporation. Leadership comprises Peter Elliott (President and CEO) and Jordan Roberts (Vice President).
Telcom Insurance Group firmographics
Firmographics- Name
- Telcom Insurance Group
- Legal name
- Telcom Insurance Group
- Website
- https://telcominsgrp.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Telcom Insurance Group is a private insurance agency, founded in 1982 and headquartered in Wichita, Kansas, that provides property, casualty, workers' compensation, cyber liability, D&O, flood, and surety bond coverage exclusively to rural telecommunications companies and cooperatives. It operates as the only national program offering all lines of insurance for the telecom vertical.
- Ownership category
- akta.pro rank
Where Telcom Insurance Group is headquartered
LocationHeadquarters
- HQ city
- Wichita
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Telcom Insurance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Insurance Premiums: Telcom Insurance Group operates as an insurance agency generating revenue through commissions on insurance policies placed with insurance carriers. They are the exclusive agent for two insurance programs not available to other agents and partner with several well-respected insurance companies to offer property and casualty, cyber liability, bonds, directors and officers, and flood insurance products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based commercial insurance pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Telcom Insurance Group product offering
Product offeringCore offering
Telcom Insurance Group is an insurance agency that places commercial insurance policies for rural telecommunications organizations through partnerships with multiple carriers. It offers property and casualty, workers' compensation, directors and officers liability, cyber liability, flood, and surety bond coverage. The company also delivers risk management consulting, claims advocacy, OSHA training, and a bundled Cyber Guardian product for individuals and small businesses.
Product overview
Telcom Insurance Group is an insurance and risk management company serving the telecommunications industry with a comprehensive portfolio of products. The core offerings include Property & Casualty/Business Insurance with Workers' Compensation, Directors & Officers Liability, Cyber Liability and Data Protection, Flood Insurance, and Bonds and Permits. The company differentiates itself as the first to offer cyber liability coverage for telecom professionals and operates as the only national program offering all lines of insurance for the telecommunications sector. Cyber Guardian is a bundled personal and small business cyber protection product (first-of-its-kind in the industry) that includes identity theft, online fraud, cyber attack coverage, device insurance, and WhiteHax security app. The company also provides service portals including Telcom Online Portal, Cyber Portal, and Mineral™ Platform for compliance management, along with Risk Management Consulting and Claims Advocacy services.
Differentiator
Problem solved
Functional benefit
Brands
- Cyber Guardian: Asset & Identity Protection product providing coverage for identity theft, online fraud, cyber attacks, data breaches, cyber extortion, home title fraud, cyberbullying, and includes WhiteHax benefits for personal cyber policy holders.
Products and services
- Property & Casualty / Business Insurance and Workers' Compensation Comprehensive property and casualty insurance products including business insurance and workers' compensation coverage for rural telecommunications companies and cooperatives. Telcom partners with multiple insurance carriers to underwrite the only national program offering all lines of insurance for the telecommunications industry.
- Directors & Officers Liability Insurance Executive liability protection covering senior management's personal assets and the company against lawsuits from employees, investors, or other parties. Includes D&O, Employment Protective Liability (EPLI), and Fiduciary coverage tailored to the telecommunications industry.
- Cyber Liability and Data Protection First-to-market cyber liability coverage for telecommunications sector professionals. Covers security breach liability, data breach response, network security, electronic media liability, and public relations expenses.
- Flood Insurance Flood insurance offered in all 50 states through a FEMA/NFIP-approved provider. Coverage protects commercial buildings, property, and contents from flood damage for telecommunications operations.
- Bonds and Permits Multiple surety bond types including Highway Bonds, Bid Bonds, Performance Bonds, Pole Attachment Bonds, License and Permit Bonds, and Notary Bonds for telecommunications industry needs.
- Cyber Guardian - Individual & Family Personal cyber coverage protecting individuals and families from digital threats including identity theft, online fraud, cyber attacks, data breaches, cyber extortion, home title fraud, cyberbullying, with the WhiteHax mobile security app (VPN, password manager, web filter).
- Cyber Guardian - Small Business Small business cyber protection covering data compromise response, cyber extortion, cyber liability (data compromise, network security, electronic media liability), financial fraud, computer attacks, and identity recovery services.
- Device Insurance & Buyback Coverage for device replacement due to accidents, loss, or damage. Includes a device buyback program allowing customers to trade old devices for newer models at reduced prices, packaged with the Cyber Guardian bundle.
- Risk Management Consulting Risk management consulting service that helps clients identify, minimize, or eliminate risks through safety and loss prevention techniques and training, including 10-hour OSHA training sessions and loss prevention programs.
- Claims Advocacy Claims advocacy services to assist policyholders through the claims reporting and resolution process, including claims reporting instructions for partnering carriers such as Rural Trust Insurance Company and Great American Insurance Company.
Companies that use Telcom Insurance Group
Customer profileNamed customers4 records
Segments1 record
Ideal customer profiles2 records
Telcom Insurance Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Telcom Insurance Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- NTCA (National Telecommunications Cooperative Association)coreTelcom Insurance Group supports NTCA membership with training, seminars, informational alerts, newsletters, inspections, studies and benchmarking. This partnership enables them to serve rural telecommunications cooperatives and provide risk management resources specific to the industry.
- Several Well-Respected Insurance CompaniescoreTelcom partners with multiple insurance carriers to offer comprehensive property and casualty products at competitive premiums. They are the exclusive agent for two insurance programs not available to other agents.
- FEMA/NFIP (National Flood Insurance Program)coreThrough a FEMA/NFIP-approved provider, Telcom offers flood insurance in all 50 states, protecting commercial buildings and property from flood damage.
- Statewide Broadband AssociationsminorTelcom Insurance Group is a proud member of most state broadband/telecommunications associations, providing industry-specific insurance solutions and visibility.
- Rural Trust Insurance CompanycoreOne of the insurance carriers for claims processing. Claims reporting instructions available for Rural Trust Insurance Company on the Telcom website.
- Great American Insurance CompanycoreWorkers compensation insurance carrier partner. Claims reporting instructions available for Great American Insurance Company on the Telcom website.
- M&M Insurance Associates (Wholly Owned Subsidiary)minorM&M Insurance Associates is a wholly owned subsidiary of Telcom Insurance Group, serving non-telecommunications insurance needs including personal, commercial, life, and health insurance for their clients.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Telcom Insurance Group competitors and assessment
Company assessmentBroad incumbents
- Cincinnati Financial: Mid-large U.S. P&C insurance carrier distributed primarily through independent agents. Comparable as a relationship-driven commercial lines insurer with strong agent partnerships and a focus on specific industry segments.
- Aon plc: Global professional services firm focused on risk management, insurance brokerage, and human capital. Comparable as a broad incumbent offering commercial insurance placement and risk advisory at scale.
- USI Insurance Services: Large U.S. insurance brokerage with deep middle-market and specialty vertical practices. Comparable business model (broker/agency serving specific industry verticals with multi-line coverage) and a benchmark for what a scaled specialty broker looks like.
- Marsh McLennan: Global insurance brokerage and risk management firm. Comparable as a large incumbent insurance intermediary offering multi-line coverage and risk consulting to enterprise clients, including telecom-adjacent industries.
Direct peers
- AmWINS Group: Specialty wholesale insurance broker with deep relationships across carriers and niche commercial lines. Comparable as a specialty distribution platform that monetizes industry-specific program expertise.
- Risk Placement Services (RPS): Specialty insurance wholesale broker placing complex and niche commercial coverage. Comparable as a specialty intermediary that distributes industry-specific programs through carrier partnerships.
- Brown & Riding: Specialty insurance brokerage focused on niche and complex risks across multiple verticals. Closely comparable to Telcom as a specialty broker delivering tailored coverage programs for specific industry segments.
- Burns & Wilcox: Specialty wholesale insurance brokerage placing niche and excess & surplus lines coverage. Comparable as a specialty intermediary that partners with carriers to deliver industry-specific programs.
- EMC Insurance Companies: Regional P&C insurance carrier serving specific industries and protective classes. Comparable as a niche-vertical insurance provider combining underwriting, risk management, and loss control services.
Regional players
- NRECA (National Rural Electric Cooperative Association) Insurance Programs: Trade association that operates insurance and risk management programs for rural electric cooperatives. Highly comparable niche pattern (industry-specific insurance program for a rural utility/cooperative customer base) though serving electric rather than telecom.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Telcom Insurance Group social profiles
Digital presenceTelcom Insurance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telcom Insurance Group leadership team
Management profileNumber of profiles
Profiles2 records
Telcom Insurance Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
Telcom Insurance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telcom Insurance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telcom Insurance Group
What does Telcom Insurance Group do?
Telcom Insurance Group is an insurance agency that places commercial insurance policies for rural telecommunications organizations through partnerships with multiple carriers. It offers property and casualty, workers' compensation, directors and officers liability, cyber liability, flood, and surety bond coverage. The company also delivers risk management consulting, claims advocacy, OSHA training, and a bundled Cyber Guardian product for individuals and small businesses.
Is Telcom Insurance Group a public or private company?
Telcom Insurance Group is a private company. It is classified as unknown and is currently operating.
When was Telcom Insurance Group founded?
Telcom Insurance Group was founded in 1982. It employs 11 to 50 people.
Where is Telcom Insurance Group based?
Telcom Insurance Group is headquartered in Wichita, United States, in the North America region.
How does Telcom Insurance Group make money?
One revenue line is on record: insurance Premiums.
Who are Telcom Insurance Group's main competitors?
Broad incumbents on record are Cincinnati Financial, Aon plc, USI Insurance Services and Marsh McLennan. Direct peers are AmWINS Group, Risk Placement Services (RPS), Brown & Riding, Burns & Wilcox and EMC Insurance Companies. NRECA (National Rural Electric Cooperative Association) Insurance Programs is listed as a regional player.
Does Telcom Insurance Group have an API?
No public API is recorded for Telcom Insurance Group.