Innowrap Technologies

What Innowrap Technologies does

Innowrap Technologies Private Limited is a Mumbai-headquartered, bootstrapped AI-first software development firm founded around 2014 that designs, builds and modernises mobile, web and enterprise applications for clients across India, the United States, the United Kingdom and the United Arab Emirates. The company originated as a mobile app development shop and has repositioned around AI agents and automation, with two productised sub-brands — Guest AI, a WhatsApp-based conversational AI for the hospitality industry built on proprietary domain-specific NLP, and Smart Hire AI, an AI-powered recruitment engine using context-aware candidate matching. Beyond products, the firm delivers custom software development, on-demand senior engineer staff augmentation, Salesforce implementation and integration, and a phased legacy-to-AI modernisation service that claims to deliver value in six to eight weeks rather than full rebuilds.

The technology stack spans native Android (Kotlin) and iOS (Swift), cross-platform frameworks (Flutter, React Native), web stacks (React, Next.js, Vue.js, Node.js, Python), and the three major hyperscalers (AWS, GCP, Azure), with AI capabilities built on OpenAI APIs, LangChain and retrieval-augmented generation patterns. The customer base is enterprise-skewed and includes HDFC, Diageo India, Tata Consumer Products (Mavic), Amara Raja Energy and Mobility, Curly Tales, DOCIB, Truckbhada, L&T (LTLK Connect), Welspun Global Brands, DIGI1 and Freebees; co-delivery partnerships with KPMG and Salesforce are central to the go-to-market motion.

Revenue mechanics are dominated by project-based professional services billed under Statements of Work, supplemented by managed-services-style staff augmentation; pricing is not publicly disclosed. The company operates with 25-50 employees from offices in Mumbai (Lower Parel headquarters) and Delhi, holds ISO, DAC and IAF certifications, and has been profitable enough to fund itself without disclosed external capital — though this also constrains the pace at which it can scale relative to venture-backed competitors.

Name

Innowrap Technologies

Legal name

Innowrap Technologies Private Limited

Website

https://innowrap.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Innowrap Technologies is a Mumbai-based AI-first software development firm that builds mobile, web, Salesforce and AI-agent solutions for enterprises, GCCs and startups across India, the US, UK and UAE, with productised offerings including Guest AI (hospitality) and Smart Hire AI (recruitment).

Ownership category

akta.pro rank

Product category

Custom Enterprise Software Development & AI Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEAHAF

AI/ML Engineering & Model Development Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

SECONDARYBPAHAEAB

Enterprise Architecture & IT Operating Model

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYHDAAACAF

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Foundation Models & Generative AI (LLMs, multimodal)

SECONDARYHDAEANAJ

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

Keywords

• Custom software development
• Mobile app development
• AI workflow automation
• Enterprise software solutions
• Salesforce implementation services

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Custom Software Development: Project-based custom development services for mobile apps, web applications, and enterprise platforms. Billed via Statement of Work (SOW) or Service Agreement with defined deliverables, timelines, and fees. Payment terms typically 30 days with 1.5% monthly interest on late payments.
2. Staff Augmentation / On-Demand Tech Teams: Providing senior Android, iOS, Flutter, AI, and web engineers on dedicated, contract, or remote team basis. Engineers embedded in client teams working exclusively on client products.
3. Salesforce Solutions: End-to-end Salesforce services including implementation, customisation, integration, and AI optimisation. Full CRM ecosystem development.
4. AI Agents & Automation: AI workflow automation, customer support agents, enterprise knowledge base AI, sales & marketing AI agents, and legacy software modernisation services.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Innowrap Technologies designs and builds custom enterprise mobile applications, web platforms, and AI-powered software products for clients in BFSI, FMCG, logistics, retail, healthcare, and hospitality. Its offering combines bespoke software development, AI agents and workflow automation, Salesforce implementation and integration, digital transformation and legacy modernisation, and on-demand senior engineering staff augmentation. It also sells standalone AI products including Guest AI (WhatsApp AI for hospitality) and Smart Hire AI (recruitment screening engine).

Product overview

Innowrap Technologies offers a portfolio of AI-powered software products and enterprise services organized around mobile app development, AI agents and automation, and digital transformation. The core product line includes Guest AI (WhatsApp AI for hospitality revenue automation) and Smart Hire AI (AI-powered recruitment screening engine), which complement the company's broader service offerings in software development, Salesforce implementation, and on-demand tech teams. The company serves enterprises across India, the US, UK, and UAE with a focus on production-grade AI that ships and stays live.

Differentiator

Problem solved

Functional benefit

Brands

• Guest AI: WhatsApp AI revenue agent for hospitality industry - automated guest conversations, lead qualification, and booking support
• Smart Hire AI
• Bheard

Products and services

• Guest AI WhatsApp AI revenue agent for the hospitality industry that automates guest conversations, handles booking inquiries, qualifies leads, and routes high-value prospects to sales teams, using proprietary NLP trained on hospitality conversations and handling 80% of conversations automatically.
• Smart Hire AI AI-powered hiring engine for recruitment that analyses, matches, and ranks candidates against job descriptions using context-aware semantic intelligence, delivering 80% faster screening, 10x candidate match depth, and zero manual bias.
• Custom Software Development Full-spectrum custom software development for enterprise clients covering Native Android, Native iOS, Flutter and React Native cross-platform apps, and PWA/Web applications built for scale and real-world performance with AI built in from the start.
• AI Agents & Automation Service line covering AI workflow automation, AI customer support agents, enterprise knowledge base AI, AI agents for sales and marketing, and legacy-to-AI modernisation, delivered as custom AI solutions for enterprise clients.
• On-Demand Tech Teams / Staff Augmentation Service offering senior Android, iOS, Flutter, AI and web engineers on dedicated, contract, or remote team basis, embedded in client teams and working exclusively on client products.
• Salesforce Solutions End-to-end Salesforce services including implementation, customisation, integration, and AI optimisation, building CRM ecosystems that connect the entire business and integrate with mobile field operations platforms.
• Digital Transformation Services Strategy and execution from the same team covering legacy modernisation, cloud migration, process automation, and AI-led transformation for enterprises, helping clients understand where technology and AI can change how their business operates.

Quantifiable outcome

• 0.5 Million+ development hours delivered
• +5 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• KPMGcoreStrategic or Co-development PartnerStrategic partnership with KPMG for enterprise digital transformation projects. Collaboratively delivered Diageo India field operations platform and Mavic (TCPL) field sales platform with KPMG providing consulting and Innowrap providing technology development.
• SalesforcecoreTechnology or IntegrationSalesforce integration partnership enabling CRM ecosystems, Salesforce implementation, customisation, integration, and AI optimisation. Deep integration with Salesforce Smartstore SDK for offline-first mobile applications.
• BheardminorOthersGroup company listed in footer - enterprise client of Innowrap.
• Tata Consumer ProductscoreStrategic or Co-development PartnerDirect client partnership for Mavic field sales platform. Developed in collaboration with KPMG for Tata Consumer Products' field sales teams across India.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/innowrap_tech
• Facebookfacebook.com/innowrap
• LinkedInlinkedin.com/company/innowrap-technologies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innowrap Technologies