Prosodie
- Company typePrivate
- Founded1986
- HeadquartersBoulogne-billancourt, France
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
Prosodie firmographics
Firmographics- Name
- Prosodie
- Legal name
- Odigo
- Website
- https://prosodie.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Where Prosodie is headquartered
LocationHeadquarters
- HQ city
- Boulogne-billancourt
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Prosodie business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- CCaaS Software Subscriptions: Subscription-based CCaaS software licensing with tiered offerings (Essential, Enterprise, CXaaS) based on user count and features. Billing models include per-agent appointed for Enterprise and simultaneous monthly peak billing for Essential.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CCaaS Essential for SMEs: 5 to 500 users |
| Subscription | Monthly | CCaaS Enterprise for large groups: 500 to +5,000 users |
| Subscription | Monthly | CXaaS for large enterprises: 1,000 to +50,000 users |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Prosodie product offering
Product offeringCore offering
Prosodie provides corporate clients with voice and data management systems that unify business and communication practices. Through its Odigo brand, the company sells AI-driven Contact Center as a Service (CCaaS) and Customer Experience as a Service (CXaaS) software spanning omnichannel voice, chat, and email interaction management, intelligent routing, Voice of Customer analytics, and Agentic AI automation. Offerings are tiered as Essential for SMEs (5–500 users), Enterprise for large groups (500–5,000 users), and CXaaS for major enterprises (1,000–50,000+ users), delivered on sovereign European cloud infrastructure.
Product overview
Odigo offers a unified CCaaS (Contact Center as a Service) platform with three main product tiers: CCaaS Essential for SMEs (5-500 users), CCaaS Enterprise for large organizations (500-5,000 users), and CXaaS for customized enterprise deployments (1,000-50,000+ users). The platform is built on 40 years of innovation with 20+ years of AI development, featuring Agentic AI as an integrated autonomous agent capability that spans across all tiers. The portfolio provides omnichannel customer interaction management with intelligent routing, automation, and voice of customer analytics.
Differentiator
Problem solved
Functional benefit
Brands
- Odigo CCaaS Essential: Simplified contact center solution for SMEs, from 5 to 500 users
- Odigo CCaaS Enterprise
- Odigo CXaaS
- Odigo Agentic AI
Products and services
- Odigo CCaaS Essential Simplified contact center solution for small and medium businesses with 5 to 500 users, delivering voice and digital channel management through an intuitive interface with AI-ready architecture and target deployment in 6 weeks.
- Odigo CCaaS Enterprise Unified, large-scale contact center for organizations of 500 to +5,000 users, including integrated AI, customizable capabilities, advanced CRM and workforce management integrations, and billing per agent appointed.
- Odigo CXaaS Complete omnichannel contact center for enterprises with 1,000 to +50,000 users, extending connection to all company employees via PC and mobile, omnichannel and conversational experiences, and Voice of Customer strategic insights.
- Agentic AI (Odigo AI) Autonomous AI agent that anticipates customer needs, understands intent, and acts across voice, chat, and email as a single unified agent, automating repetitive customer service tasks within the Odigo contact center platform.
- Banking CCaaS Solution Sector-specific CCaaS solution tailored to banking institutions, providing contact center capabilities designed for financial services transformation.
- Insurance CCaaS Solution Sector-specific CCaaS offering for insurance companies, expanding Prosodie/Odigo's financial services vertical expertise.
Quantifiable outcome
- Up to 40% improvement in ESAT (Employee Satisfaction)
- +3 more outcomes
Companies that use Prosodie
Customer profileNamed customers13 records
Segments2 records
Ideal customer profiles2 records
Prosodie technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature5 records
Prosodie partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights5 records
Prosodie competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat5 records
Customer concentration
Prosodie social profiles
Digital presenceProsodie compliance and trust
Trust signalCompliance4 records
Prosodie financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prosodie leadership team
Management profileNumber of profiles
Prosodie funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prosodie M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prosodie
What does Prosodie do?
Prosodie provides corporate clients with voice and data management systems that unify business and communication practices. Through its Odigo brand, the company sells AI-driven Contact Center as a Service (CCaaS) and Customer Experience as a Service (CXaaS) software spanning omnichannel voice, chat, and email interaction management, intelligent routing, Voice of Customer analytics, and Agentic AI automation. Offerings are tiered as Essential for SMEs (5–500 users), Enterprise for large groups (500–5,000 users), and CXaaS for major enterprises (1,000–50,000+ users), delivered on sovereign European cloud infrastructure.
Is Prosodie a public or private company?
Prosodie is a private company. It is classified as unknown and is currently operating.
When was Prosodie founded?
Prosodie was founded in 1986. It employs 501 to 1,000 people.
Where is Prosodie based?
Prosodie is headquartered in Boulogne-billancourt, France, in the Europe region.
How does Prosodie make money?
One revenue line is on record: CCaaS Software Subscriptions.
Does Prosodie have an API?
No public API is recorded for Prosodie.