The Santa Casa de Misericordia de Lisboa

What The Santa Casa de Misericordia de Lisboa does

Santa Casa da Misericórdia de Lisboa (SCML) is a 528-year-old Portuguese charitable institution founded in 1498 by Queen D. Leonor, organized as a private law entity of public administrative utility under Decree-Law 235/2008. It operates a vertically integrated portfolio of social services, healthcare, education, and cultural heritage programs across the Lisbon Metropolitan Area, serving children and youth, the elderly (65+), people with disabilities, vulnerable populations, and healthcare patients. Its healthcare operations span five owned facilities: Hospital Ortopédico de Sant'Ana (orthopedics/traumatology), Centro de Medicina de Reabilitação de Alcoitão (rehabilitation medicine with an in-house orthotics/prosthetics laboratory), Hospital da Cruz Vermelha (multi-specialty), SOL – Saúde Oral em Lisboa (free pediatric dental care for Lisbon children under 18), and Clínica de Chelas (multi-specialty clinic). Social services include foster family placement (250+ children placed since 2019), elderly day centers and home care, disability employment services (Valor T), and the RADAR community vulnerability-detection program in partnership with CTT postal services.

The institution's business model rests on five revenue streams: (1) Jogos Santa Casa, a state-concession social lottery (Lotaria Clássica, instant games, sports betting) operated since 1783 under exclusive royal and governmental franchise; (2) rental income from an extensive residential and commercial real estate portfolio across Lisbon and national territory; (3) healthcare service fees from hospital and clinic operations; (4) EU and national funding including PRR (Plano de Recuperação e Resiliência) cofinancing exceeding 4 million EUR for social housing; and (5) donations and bequests (benemerências). A Plano de Reestruturação (restructuring plan) is currently underway involving divestiture of degraded or low-yield real estate assets and non-core equity participations via public auction. Governance is exercised by a Provedor (currently Paulo Sousa) appointed by joint government dispatch, with a Mesa (Board) and Administrator structure. The institution employs 5,001-10,000 people, operates 12 wholly-owned subsidiaries, and maintains 688 active volunteers delivering 26,400 hours of service annually across 102 supported services.

Name

The Santa Casa de Misericordia de Lisboa

Legal name

Santa Casa da Misericórdia de Lisboa

Website

https://scml.pt

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Santa Casa da Misericórdia de Lisboa is a 528-year-old Portuguese charitable institution operating hospitals, social services, education, cultural heritage, and the national social lottery (Jogos Santa Casa), serving vulnerable populations across the Lisbon Metropolitan Area under state concession.

Ownership category

akta.pro rank

Product category

Social services and charitable healthcare

NAICS

Grantmaking and Giving Services (81321), Museums, Historical Sites, and Similar Institutions (712), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Philanthropic & Charitable Trust Services (FSAAANAI)

akta.pro secondary industries

Lottery Beneficiary/Fund Administration & Grant Management Services (MPAEAFAN), Donor-Advised Fund (DAF) Sponsors (BPAGAKAF)

Keywords

• Social welfare services
• Charitable healthcare
• Social lottery games
• Foster care programs
• Rehabilitation medicine

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Jogos Santa Casa (Social Lottery): State-operated social lottery including Lotaria Classica, instant games, and sports betting. Revenue generated is allocated to charitable causes across Portugal. The institution has operated lotteries since 1783 when granted concession by Queen Maria I.
2. Real Estate Rentals: Rental income from residential and commercial properties across Lisbon and national territory, with dedicated youth rental program
3. Healthcare Services: Revenue from healthcare services including Hospital Ortopedico de Sant'Ana, Hospital Cruz Vermelha, dental clinics, and rehabilitation centers
4. EU and National Funding: Cofinanced projects through PRR (Plano de Recuperacao e Resiliencia) and other EU/national funds supporting social housing, rehabilitation, and innovation projects
5. Donations and Bequests: Benemerencias (donations and bequests) from benefactors who entrust assets to the institution for charitable purposes

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Santa Casa da Misericordia de Lisboa is a 528-year-old Portuguese charitable institution that delivers social services, healthcare, education, cultural heritage, and social lottery games through owned facilities in the Lisbon metropolitan area. It operates hospitals, rehabilitation centers, dental clinics, crèches, elderly day centers, foster care programs, higher education, museums, and the state-concession social lottery Jogos Santa Casa, financing these activities through lottery revenue, real estate income, donations, and public cofinancing.

Product overview

The Santa Casa da Misericórdia de Lisboa is a centuries-old institution of private law and public administrative utility that operates a broad, multi-area portfolio of social, health, educational, cultural, and heritage services. Its offerings span: (1) Healthcare facilities — Hospital Ortopédico de Sant'Ana (orthopedics/traumatology), Centro de Medicina de Reabilitação de Alcoitão (rehabilitation medicine, inpatient and outpatient), Hospital da Cruz Vermelha (multi-specialty), SOL – Saúde Oral em Lisboa (free pediatric oral care), and Clínica de Chelas (imaging, dental, specialty consultations, lab); (2) Social services — childcare/crèches, elderly day centers and home care, disability support (Valor T employability agency), therapeutic accompaniment, Residência Raquel Ribeiro (temporary residential care), the Foster Family Placement Program (Acolhimento Familiar, 250+ placements since 2019), and Projeto RADAR (community isolation prevention with CTT partnership); (3) Social lottery — Jogos Santa Casa, whose revenues fund charitable causes; (4) Education — Escola Superior de Saúde do Alcoitão (health sciences higher education), professional training centers; (5) Culture — Museu e Igreja de São Roque (art museum), Casa Ásia – Coleção Francisco Capelo (Asian art collection); (6) Heritage and events — Lisboa Social Mitra event venue, historic spaces for corporate/private events; (7) Social investment — Apoiar Mais grant program (education, inclusion, mental health) and Fundo Rainha D. Leonor (heritage restoration). The institution has no unified SaaS or software product — it delivers services through physical facilities, programs, and grants rather than a technology platform.

Differentiator

Problem solved

Functional benefit

Brands

• Jogos Santa Casa: Social lottery games operated under state concession, including Lotaria Clássica and other lottery products
• Valor T
• SOL - Saúde Oral em Lisboa
• Lisboa Social Mitra
• Casa do Impacto
• Fundo Rainha D. Leonor
• Apoiar Mais

Products and services

• Hospital Ortopedico de Sant'Ana (HOSA) Specialized orthopedic and traumatology hospital providing surgical and rehabilitative care, recognized as a national and international reference in orthopedics. Serves patients in Lisbon and beyond.
• Centro de Medicina de Reabilitacao de Alcoitao (CMRA) Specialized center for physical and rehabilitation medicine, operating in inpatient and outpatient settings, with an onsite Ortoprotesia laboratory producing prosthetics and orthoses.
• Hospital da Cruz Vermelha Multi-specialty hospital recognized nationally for its clinical excellence across multiple specialties, operated as part of the Santa Casa health network.
• SOL - Saude Oral em Lisboa Free oral healthcare services for residents under 18 years of age in the municipality of Lisboa, ensuring access to dental care regardless of economic condition.
• Clinica de Chelas Multi-specialty clinic operated by SCML offering imaging, dental medicine, specialty consultations, and clinical laboratory services.
• Jogos Santa Casa State social lottery and games including Lotaria Classica, instant games, and sports betting, operated by SCML under state concession since 1783. Revenue funds charitable causes.
• Escola Superior de Saude do Alcoitao Higher education institution in health sciences operated by SCML, providing tertiary education programs.
• Museu e Igreja de Sao Roque Museum and church operated by SCML, one of Portugal's oldest art museums, housing the Capela de Sao Joao Batista sacred art collection.
• Casa Asia - Colecao Francisco Capelo Curated collection of Asian art and artifacts operated by SCML and open to the public for guided visits.
• Valor T Employability agency operated by SCML offering professional opportunities to people with disabilities.
• Programa de Acolhimento Familiar Foster family placement program that has placed over 250 children and youth with foster families since 2019, avoiding institutionalization of vulnerable children in Lisbon.
• Programa Apoiar Mais Strategic philanthropy grant program providing financial support to social impact projects aligned with SCML's statutory purposes, focusing on education, inclusion, and mental health.
• Projeto RADAR Proximity-based community program that identifies people in vulnerable situations of isolation and loneliness, activating appropriate social support responses through a network of institutional partners including CTT.
• Residencia Raquel Ribeiro Temporary residential facility for people with limited mobility requiring rehabilitation and health stabilization, combining multiple care services in one space.
• Fundo Rainha D. Leonor Fund dedicated to the recovery of social and historical heritage of Portuguese Misericordias institutions.
• Casa do Impacto Incubation, mentorship, and open-call program supporting social entrepreneurship projects.
• Lisboa Social Mitra Historic multi-pavilion venue operated by SCML hosting corporate events, conferences, and the Semana de Reabilitacao Urbana, serving as a social and cultural hub.

Quantifiable outcome

• Over 250 children and youth successfully placed with foster families since 2019
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• IFRRU 2030 (Instrumento Financeiro para a Reabilitacao e Revitalizacao Urbanas)coreStrategic or Co-development Partner · 23 June 2026Protocol of collaboration signed June 23, 2026 regulating cooperation in affordable and moderate-cost housing, promoting dissemination of financial instrument for urban rehabilitation, sharing technical and financial information, contributing to financing models, and promoting sustainable solutions including energy efficiency.
• CTT (Correios de Portugal)coreStrategic or Co-development Partner · 18 June 2026RADAR Project partnership formalizing cooperation with Portuguese postal service. Postmen will receive training to identify signs of vulnerability such as isolation, economic difficulties, or physical limitations, reporting to RADAR mediators who evaluate cases and coordinate appropriate responses including home visits and social services.
• Municipality of Lisbon (Camara Municipal de Lisboa)coreStrategic or Co-development Partner · 1 March 2026Collaboration in urban rehabilitation initiatives including hosting the Semana de Reabilitacao Urbana at Lisboa Social Mitra. Partnership supporting Lisbon's expansion planning and inclusive territory development.
• Hospital Cruz VermelhaminorOthersHospital Cruz Vermelha operates as part of Santa Casa health network, providing multi-specialty healthcare services with recognized clinical prestige.
• ABOPED (Associacao Brasileira de Odontopediatria)minorStrategic or Co-development PartnerPartnership with Brazilian Pediatric Dentistry Association for scientific cooperation, sharing research and clinical experiences in children's dental care through events like the Luso-Brazilian Encounter of Pediatric Dentistry.
• Assoacao de Atletas Olimpicos de PortugalminorGTM or Marketing PartnerJogos Santa Casa partnership supporting Olympic athletes representing Portugal, with partnership renewal to value athletes and support their post-career transition.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• CUF Saúde: Major Portuguese private healthcare provider with hospitals, outpatient clinics, and home services — comparable as a large-scale healthcare delivery platform addressing similar demand in Lisbon.
• Hospital da Luz: Largest private hospital group in Portugal, offering multi-specialty care across a national network — comparable as a healthcare operator competing for the same Lisbon patient pool.
• Instituto da Segurança Social: Portuguese public institute responsible for nationwide social protection, pensions, and family policy — overlaps significantly with SCML's social-action and family-support role as a state provider.

Direct peers

• Fundação Champalimaud: Lisbon-based foundation operating a leading oncology hospital and biomedical research programs alongside cultural initiatives — overlaps SCML on healthcare delivery and cultural-heritage stewardship.
• Cáritas Portuguesa: Portugal's largest Catholic humanitarian confederation, delivering social services across child welfare, elderly care, homelessness, and emergency aid — directly comparable to SCML's social-action mission.
• Cruz Vermelha Portuguesa: Portuguese Red Cross society delivering healthcare, elder care, emergency response, and humanitarian programs — directly comparable to SCML's healthcare and social-services operations.
• Santa Casa da Misericórdia do Porto: The Porto sister-institution of the Misericórdias network, operating a comparable integrated portfolio of social services, healthcare, and lottery concessions under the same historic legal framework.
• Fundação Calouste Gulbenkian: Portugal's flagship philanthropic foundation, funding arts, education, health research, and social innovation — comparable as a multi-purpose legacy foundation with national reach and significant endowed asset base.

Regional players

• Santa Casa da Misericórdia de Braga: Braga-based Misericórdia providing comparable social and health services in northern Portugal — same organizational model and statutory purpose as SCML, but operating in a different region.

Others

• Loterias e Apostas Online ( Jogos Santa Casa competitor in state games): Listed here only as a clarifying note: SCML itself operates Jogos Santa Casa; the closest structural peer on the gaming side is the Santa Casa 'A Minha Casa' / EuroMillions concessions market — flagged because regulatory and product dynamics directly affect SCML's largest revenue stream.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/scmlisboa
• Facebookfacebook.com/santacasadamisericordiadelisboa
• LinkedInlinkedin.com/company/santa-casa-da-miseric-rdia-de-lisboa

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Santa Casa de Misericordia de Lisboa