Dentistry Support

What Dentistry Support does

Dentistry Support, LLC is a privately held dental services company founded in 2014 in Arizona by CEO Sarah Beth Herman, providing remote front-office and revenue cycle management support to dental practices in all 50 US states. The company's core offerings include dental billing and accounts receivable management, insurance eligibility verification, dental phone and scheduling support, credentialing, medical billing for dental, chart audits, and virtual mentoring — delivered either as standalone services or as a bundled All-In-One Support package.

The technology stack is centered on Voice over IP telephony and a virtual call center platform that intelligently routes inbound patient calls to remote team members, tracks call outcomes, and detects disconnections. Operational visibility is delivered through a proprietary daily recap reporting system that the company describes as 'unsolicited accountability,' providing real-time visibility into production, collections, and insurance billing status for client practices. All services are delivered by human team members; the company explicitly markets itself as 'Real Humans. Not AI.' as a differentiator.

The business model is a flat-rate monthly subscription priced by the number of full-time equivalent (FTE) team members assigned to a client practice, with no percentage-of-collections fee. Go-to-market is sales-led and hybrid, combining a 5-step self-serve online enrollment process with 30-minute sales-assisted discovery calls. The company serves a long-tail of small and mid-sized dental practices, primarily in the SMB segment, supported by a distributed delivery workforce of over 700 employees spanning nine countries, plus sub-brands for training (Dentistry Support Academy) and thought leadership (the No Silver Spoons podcast).

Name

Dentistry Support

Legal name

Dentistry Support, LLC

Website

https://dentistrysupport.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Dentistry Support is a privately held US dental services company that provides remote front-office, billing, insurance verification, and phone support to dental practices in all 50 states, delivered by a global team of 700+ employees under a flat-rate monthly subscription model.

Ownership category

akta.pro rank

Product category

Dental Billing & Practice Support Services

NAICS

Offices of Dentists (621210), Offices of Dentists (6212), Offices of Dentists (62121)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

General Dentistry Group Practices (HLABAKAB)

akta.pro secondary industry

Membership/Subscription & Direct-Pay General Dentistry Practices (HLABAAAI)

Keywords

• Dental billing services
• Insurance eligibility verification
• Virtual dental front office
• Dental revenue cycle management
• Remote dental practice support

Headquarters

HQ city

Chandler

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Monthly Subscription Support: Flat-rate monthly subscription for virtual dental front office support including billing, insurance verification, phones, credentialing, and other administrative services. Pricing based on FTE (full-time equivalent) requirements rather than percentage of collections.
2. Training and Consulting: Dentistry Support Academy provides on-site training, virtual coaching, and 12-week team development programs for dental teams

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Dentistry Support provides remote dental front office and administrative services to dental practices across the United States, including dental billing and accounts receivable management, insurance eligibility verification, phone and scheduling support, credentialing, medical billing for dental, chart audits, and virtual mentoring. Services are delivered by a human team via Voice over IP and remote access to practice management software under a flat-rate monthly subscription priced on FTE requirements.

Product overview

Dentistry Support is a remote dental support organization providing virtual front office and administrative services to dental practices nationwide. The company operates a bundled, flat-rate pricing model where practices can select individual services or opt for comprehensive All-In-One Support. Core offerings include Dental Billing, Insurance Eligibility Verification, Dental Phone Support, and Credentialing Services. Additional add-on services include Medical Billing for Dental, Chart Audits, Virtual Sessions/Mentoring, and flexible Month-to-Month On-Demand Support. The company also operates Dentistry Support Academy for team training and No Silver Spoons Podcast as a thought leadership platform. Services are delivered by human team members; the company explicitly markets itself as 'Real Humans. Not AI.' All services are available to practices in all 50 states.

Differentiator

Problem solved

Functional benefit

Brands

• Dentistry Support Academy: Training and education division that provides on-site training, virtual coaching, and twelve-week team development programs for dental teams. Focuses on communication, patient experience, and practice growth.
• No Silver Spoons® Podcast

Products and services

• All-In-One Support / Bundled Support

Quantifiable outcome

• 100% of claims worked every month with list pulled every 10 days
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ddssupport
• YouTubeyoutube.com/channel/UCQz16BXPA_ZhOlZvw2940lA
• Facebookfacebook.com/DentistrySupport
• LinkedInlinkedin.com/company/dentistrysupport
• InstagramInstagram.com/dentistrysupport_
• Pinterestpinterest.com/dentistrysupport

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dentistry Support