Hyatt Legal Plans

What Hyatt Legal Plans does

Hyatt Legal Plans, operating today as MetLife Legal Plans, Inc., is the largest provider of group legal plans in the United States, founded in 1977 and headquartered in Cleveland, Ohio. The company has been a wholly-owned subsidiary of MetLife for over 25 years and sells employer-sponsored legal benefit plans to more than 5,000 organizations, including 220+ Fortune 500 employers, covering approximately 7 million members (employees plus spouses and dependents). Its core offering is a subscription-based legal plan that grants covered members access to a nationwide network of more than 18,000 attorneys for consultations, document preparation, and representation across personal legal matters such as estate planning, family law, real estate, traffic violations, identity theft, and civil disputes. Pricing is employer-paid at an average of roughly $20 per employee per month ($240 per year), with no copays, deductibles, or claims forms when members use in-network attorneys.

The underlying technology stack centers on an Attorney Network Management System that recruits, credentials, and supports 18,000+ panel attorneys, a Digital Estate Planning Solution that generates state-specific wills, advance directives, and durable financial powers of attorney in approximately 15 minutes, and a Self-Help Document Library of more than 1,700 templates. Add-on modules extend the core plan into Plus Parents Coverage (up to eight parents or grandparents), Aura-powered identity and fraud protection, Family First caregiving benefits, Divorce Coverage, and Reproductive Assistance Law Coverage. The company distributes exclusively through employer benefit channels, leveraging MetLife's broader Group Benefits infrastructure (Vision, Dental, Pet Insurance, Critical Illness) and operates a separate federal government sales track.

Revenue mechanics are subscription-recurring, billed monthly to employers, with unit economics anchored on the cost gap between the $240 annual plan fee and an average attorney hourly rate of $502. The model is structurally high-retention due to HR system integration, payroll deductions, and employee enrollment friction. As a subsidiary within MetLife's diversified group benefits portfolio, Hyatt/MetLife Legal Plans operates without standalone public financials but is described as the category leader by covered employer count, member count, and attorney network size.

Name

Hyatt Legal Plans

Legal name

MetLife Legal Plans, Inc.

Website

https://legalplans.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Hyatt Legal Plans (operating as MetLife Legal Plans) is the largest US group legal plans provider, offering subscription-based employer-sponsored legal benefits to 5,000+ organizations and 7 million members via an 18,000+ attorney network and digital estate planning tools.

Ownership category

akta.pro rank

Product category

Group Legal Plans

NAICS

Legal Services (5411), Insurance Carriers and Related Activities (524)

SIC

Services-Legal Services (8111), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Worksite Legal Services Plans (Prepaid Legal) (FSAIAMAJ)

Keywords

• Group legal plans
• Employee legal benefits
• Attorney network access
• Estate planning services
• Voluntary benefits administration

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Group Legal Plan Subscriptions: Employer-sponsored legal benefit plans sold to businesses as part of employee benefit packages. Employers pay a monthly per-employee fee ($20 average), which covers the employee, their spouse, and dependents for a wide range of legal services including consultations, document preparation, and representation for covered matters.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Hyatt Legal Plans, operating as MetLife Legal Plans, is a legal services company that sells employer-sponsored group legal plans to businesses. Plans provide employees, spouses, and dependents with access to a network of over 18,000 attorneys for covered personal legal matters such as estate planning, home buying/selling, family issues, traffic violations, and identity theft. Members pay no copays, deductibles, or claims forms when using network attorneys, and the plan is priced at an average of $20 per employee per month.

Product overview

MetLife Legal Plans (formerly Hyatt Legal Plans) is a single unified legal plan product that provides subscription-based access to legal services for employees and their families. The core offering centers on an attorney network of over 18,000 professionals plus a Digital Estate Planning solution for creating wills and related documents online. Supplementary modules include self-help document libraries, Plus Parents extended coverage, identity protection via Aura, and caregiving benefits through Family First. Plans are offered through employer benefit packages and cover a wide range of personal legal matters including estate planning, family issues, real estate, traffic violations, and civil lawsuits.

Differentiator

Problem solved

Functional benefit

Products and services

• MetLife Legal Plans Group Legal Plan
• Digital Estate Planning Solution
• Self-Help Document Library
• Plus Parents Coverage
• Aura Identity & Fraud Protection
• Family First Caregiving Benefits

Quantifiable outcome

• Potential savings of $3,275 per year compared to paying attorney fees out-of-pocket for common legal services
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor.

• AuraminorOthersPartnership provides credit monitoring and premium identity protection services to plan members. Aura is a product of Aura Sub, LLC, which is not affiliated with MetLife. An additional fee applies for Aura Identity & Fraud Protection service.
• Family FirstminorOthersPartnership provides caregiving benefits including access to a highly trained Care Team to help participants and their families navigate caregiving challenges. Family First, Inc. is not a corporate affiliate of MetLife Legal Plans.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ARAG Group: ARAG is the closest direct competitor to MetLife Legal Plans in the US group legal plans market, providing employer-sponsored prepaid legal plans through a network of attorneys across similar covered matters. It competes head-to-head in the same Fortune 500 worksite channel.
• LegalShield: LegalShield (a subsidiary of PPL Corporation) offers subscription-based legal services to individuals and small businesses, including employer-sponsored group plans, with a similar attorney-network model for consultations, document review, and covered matters. It is one of the largest prepaid legal plan providers in the US.
• Henry I. Moss / US Legal Services: US Legal Services is a smaller competitor in the group legal plans market, providing prepaid employer-sponsored legal plans through a contracted attorney network. It competes directly with MetLife Legal Plans in the worksite legal plans category, primarily in mid-market and smaller employers.

Emerging players

• Rocket Lawyer: Rocket Lawyer is a digital-first legal services platform offering subscription access to legal documents, attorney consultations, and on-demand advice. While it overlaps with self-help and digital estate planning functions, it primarily serves consumers and SMBs rather than large employer groups.
• LegalZoom: LegalZoom is an online legal services platform offering document preparation, business formation, and attorney consultations. It competes most directly in digital estate planning and small-business legal services rather than group employer-sponsored plans.

Broad incumbents

• Lincoln Financial Group (Group Benefits): Lincoln Financial offers a broad portfolio of group benefits (life, disability, dental, vision, critical illness) sold through employer worksite channels. While it does not specialize in group legal plans, it competes in the same broker-led, voluntary-benefits distribution environment.
• Unum Group: Unum Group is a leading provider of group disability, life, and voluntary benefits sold through employer channels. Like Lincoln and Cigna, it competes indirectly in the employer benefits brokerage ecosystem where legal plans are positioned.
• The Cigna Group (Group Benefits): Cigna offers a comprehensive portfolio of group health, dental, vision, and supplemental benefits through employer worksite channels. While not focused on legal plans, it competes for the same benefits-broker mindshare and HR-benefits budget.
• Aetna (CVS Health Group Benefits): Aetna, part of CVS Health, provides employer-sponsored group health and supplemental benefits through benefits brokers and consultants. It competes for the same voluntary-benefits slotting and broker-led distribution that MetLife Legal Plans relies on.
• Guardian Life Insurance (Group Benefits): Guardian offers employer-sponsored dental, vision, disability, and life benefits in the same broker channel where MetLife Legal Plans is positioned, though it does not specialize in group legal plans.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hyattlegalplans
• Facebookfacebook.com/hyattlegalplans
• LinkedInlinkedin.com/company/hyatt-legal-plans

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hyatt Legal Plans