NOW Delivery

What NOW Delivery does

NOW Delivery is a regional courier, medical logistics, and freight services company headquartered in Smithfield, Rhode Island, operating five branches across Massachusetts and Rhode Island (Boston, Newton, Woburn, Lincoln) and founded in 1984. The company runs four integrated service lines: medical courier services for hospitals, blood banks, clinical labs, and pharmaceutical clients; same-day air, same-day ground, and next-day courier services for documents and business supplies; on-demand less-than-truckload (LTL) trucking with pooled cost-sharing across the East Coast; and critical parts management combining warehousing with just-in-time delivery to utilities, manufacturers, construction sites, and retailers. Services operate 24 hours per day, 365 days per year and are supported by a modern fleet of cargo vans and 14-26-foot straight trucks.

The technology layer includes route optimization software for dispatch efficiency, real-time GPS tracking on every vehicle, and barcode scanning with signature capture handheld devices for chain-of-custody documentation. All operations are powered by a centralized logistics platform with a customer-facing portal for tracking and account management, and the company holds a TSA Indirect Air Carrier (IAC) certification alongside HIPAA and OSHA bloodborne-pathogen training for its courier workforce. Distribution is fully direct: sales are phone-led via an 800 number plus website inquiry, with self-service for existing customers through the portal. Marketing channels are SEO, social media, and word-of-mouth rather than paid demand generation.

Revenue is generated transactionally across the four service lines — delivery-type and distance-based courier fees, pooled LTL shipment charges, and a managed-services layer of warehousing plus storage fees for critical parts inventory. Customers are split across healthcare (primary), professional services and financial (law firms, banks, ad agencies), industrial/manufacturing, and general business shipping, with anchor verticals in regulated medical specimen transport. No funding rounds, ownership structure, leadership team beyond the founder, or revenue figures are publicly disclosed.

Name

NOW Delivery

Website

https://nowdelivery.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

NOW Delivery is a regional New England courier and logistics company offering same-day and medical courier services, on-demand LTL trucking, and critical parts warehousing across five locations in Massachusetts and Rhode Island, serving hospitals, manufacturers, law firms, and utilities since 1984.

Ownership category

akta.pro rank

Product category

Courier & Delivery Services

NAICS

Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (49221), Warehousing and Storage (493)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)

akta.pro primary industry

Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)

akta.pro secondary industries

Clinical Specimen & Lab Diagnostics Courier (Blood, Tissue, Pathology) (TLAAAIAA), Pharmaceutical & Biologics Courier (Rx, Specialty Drugs) (TLAAAIAB), Non-Time-Definite Parcel (Day-Definite) (TLAAACAE)

Keywords

• Courier services
• Medical specimen transport
• LTL trucking
• Critical parts logistics
• Same-day delivery

Headquarters

HQ city

Providence

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Courier and Delivery Services: Fees charged for same-day, next-day, and time-critical courier deliveries of documents, packages, and medical specimens. Revenue is transactional based on delivery type, urgency, and distance.
2. LTL Trucking Services: Less-than-truckload shipping services where multiple loads are pooled onto one truck, with costs split between shippers. Charges based on shipment volume and destination.
3. Warehousing and Critical Parts Management: Fees for warehouse storage, inventory management, and just-in-time delivery of critical parts. Revenue derived from storage fees plus delivery service charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

NOW Delivery is a time-critical courier and logistics provider operating since 1984, offering medical/healthcare specimen transport, same-day and next-day courier services, on-demand less-than-truckload (LTL) trucking, and critical parts warehousing/management. The company serves hospitals, clinical labs, manufacturers, utilities, law firms, banks, and other businesses across Massachusetts and Rhode Island, with 24/7/365 availability from multiple dispatch locations.

Product overview

NOW Delivery is a logistics and transportation company offering a portfolio of delivery and supply chain services. The company operates from 5 locations across Massachusetts and Rhode Island, providing Medical Deliveries & Healthcare Logistics (specimen and blood transport), Same-Day & Next-Day Courier Service, Critical Parts Management (warehousing and just-in-time delivery), and On-Demand LTL Trucking. All services are available 24 hours a day, 7 days a week, 365 days a year. The offering is a multi-service platform unified by logistics expertise, route optimization technology, GPS tracking, and barcode scanning capabilities, serving medical, financial, and manufacturing industries since 1984.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Deliveries & Healthcare Logistics
• Same-Day & Next-Day Courier Service
• Critical Parts Management
• On-Demand LTL Trucking

Quantifiable outcome

• Minimize shipping costs through LTL consolidation
• +3 more outcomes

Named customers13 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Customized Logistics and Delivery Association (CLDA)industry supportOthersNOW Delivery is a proud member of the Customized Logistics and Delivery Association, the industry trade organization for courier and delivery companies. Membership provides industry advocacy, best practices, and professional development resources.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• UPS Healthcare: UPS Healthcare provides global logistics for pharma, lab specimens, and medical devices, including same-day and next-day services. It overlaps with NOW Delivery's medical, pharmaceutical, and same-day courier product lines as part of a much larger UPS portfolio.
• Landstar System: Landstar is an asset-light transportation services company offering LTL, truckload, and expedited services through a network of independent owner-operators. It overlaps with NOW Delivery's On-Demand LTL Trucking and Same-Day services but operates nationally with a variable-cost agent model.
• Radiant Logistics: Radiant Logistics is a non-asset-based logistics provider offering LTL, truckload, and expedited services through a North American agent network. It overlaps with NOW Delivery's LTL and same-day/next-day courier services but at a national asset-light scale.
• FedEx Custom Critical: FedEx Custom Critical is FedEx's white-glove, time-sensitive division offering same-day air and ground, temperature-controlled transport, and medical courier services nationwide. It competes with NOW Delivery across Same-Day Air, Next-Day, and Medical Deliveries but at a national scale.
• LabCorp Logistics / LabCorp Courier Services: LabCorp operates an in-house specimen logistics network for its own diagnostic labs and provides courier services for hospital and clinic specimens. It overlaps with NOW Delivery's clinical specimen and lab diagnostics courier business, particularly with hospital and clinical-lab customers in the Northeast.

Regional players

• OnTrac (formerly LaserShip): OnTrac is a regional parcel carrier specializing in last-mile e-commerce and B2B ground delivery across the Eastern and Western US. It competes with NOW Delivery's Next-Day and same-day ground services in overlapping Northeast geographies, though focused primarily on parcels rather than medical specimens.

Direct peers

• QuickSTAT (a Kuehne+Nagel company): QuickSTAT specializes in time-critical, temperature-controlled transport of clinical trial materials, biological specimens, and investigational drugs globally. It directly competes with NOW Delivery's clinical specimen and pharmaceutical courier capabilities, particularly for STAT and cold-chain work.
• MedSpeed: MedSpeed is a healthcare-only logistics company providing intra-company courier services for hospitals, labs, and health systems. It directly competes with NOW Delivery's Medical Deliveries & Healthcare Logistics offering in the Northeast and shares the same HIPAA-trained, chain-of-custody model.
• Velocity Express: Velocity Express is a regional same-day and next-day courier and LTL provider serving the Eastern US. It is a direct comparable to NOW Delivery on route coverage, fleet profile (cargo vans and straight trucks), and customer mix (B2B shippers, hospitals, manufacturers).
• AmeriQuest Transportation Services: AmeriQuest provides LTL, expedited, and last-mile delivery services for B2B customers across the Eastern US. It directly competes with NOW Delivery's On-Demand LTL Trucking and Same-Day Courier offerings with a similar regional focus and pooled-load model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NOW Delivery