Beltone New England

Name

Beltone New England

Legal name

Beltone New England

Website

https://beltonene.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Glenview

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Hardware Sales: Sale of prescription and OTC hearing aids across multiple product lines including Beltone Envision, Commence, Boost Max S, Serene, Rely, and Boost Ultra. Revenue generated from hardware purchases with pricing ranging based on technology level and insurance coverage.
2. Audiology Services and Professional Care: Revenue from hearing evaluations, hearing aid fittings, adjustments, and ongoing professional care services provided by licensed audiologists and hearing instrument specialists.
3. Optimum Care Plan: Three-year bundled service package covering annual hearing evaluations, free 10-point hearing aid check-ups, manufacturer's warranty, and no service fees for $599.
4. Hearing Aid Accessories: Sales of accessories including TV streamers, remote controls, phone links, microphones, and cleaning/maintenance products through Beltone's e-commerce platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Beltone New England dispenses prescription and over-the-counter Beltone-branded hearing aids and provides licensed audiology services through company-owned retail hearing aid centers across six New England states. Offerings include comprehensive hearing evaluations, hearing aid fittings and adjustments, ongoing professional care, hearing protection products, tinnitus management, repair services, and tiered aftercare plans (BelCare lifetime program and Optimum Care 3-year plan). The portfolio spans hardware (Envision, Commence, Boost Max S, Serene, Rely, Boost Ultra hearing aids plus accessories), mobile applications (HearMax, HearPlus, Tinnitus Calmer), and complementary devices like CapTel captioned telephones.

Product overview

Beltone New England offers a comprehensive hearing care portfolio centered on prescription and OTC hearing aids, with products ranging from advanced AI-powered devices like Beltone Envision, Commence, Boost Max S, and Serene to the Jabra Enhance Plus OTC option. The company provides a full ecosystem of hearing solutions including reusable and disposable accessories (TV-Streamers, microphones, remote controls, phone links), mobile apps (HearMax, HearPlus, Tinnitus Calmer), and professional services (hearing evaluations, fittings, repairs, tinnitus management). The portfolio includes tiered care plans (BelCare lifetime program and Optimum Care 3-year plan) plus financing and insurance benefit verification. Beltone hearing aids feature Bluetooth connectivity for streaming and app control, with the HearMax app enabling Remote Care for remote adjustments. Accessories like the TV-Streamer+ and Multi-Mic+ extend functionality for specific listening situations. The company serves RI, MA, CT, NH, and ME with hearing test centers across these states.

Differentiator

Problem solved

Functional benefit

Brands

• BelCare: Lifetime care and protection program for hearing aids including annual consultations, cleaning, adjustments, warranty coverage, and access to over 1,500 Beltone locations nationwide.
• Beltone HearMax App
• Optimum Care Plan
• CapTel

Products and services

• Beltone Envision World's smallest hearing aids featuring AI technology that understands sounds naturally and adjusts based on the wearer's focus direction; includes Auracast audio streaming. Targeted at users with mild to moderate hearing loss seeking premium AI-driven performance.
• Beltone Commence Hearing aid designed to restore conversation, connection, and confidence through enhanced sound processing; compatible with Beltone wireless accessories. Aimed at users seeking advanced connectivity in a prescription hearing aid.
• Beltone Boost Max S World's smallest rechargeable super-power hearing aid providing clarity, power, and reliable Bluetooth connectivity for users with severe to profound hearing loss.
• Beltone Serene Rechargeable hearing instruments tailored for individual needs with advanced sound processing and Bluetooth connectivity for streaming calls and music.
• Beltone Rely Smartphone-compatible hearing aid wireless control via the HearMax app for sound adjustments and program settings.
• Beltone Boost Ultra High-power hearing aid with app connectivity for remote adjustments and sound customization, targeted at users with significant hearing loss.
• Jabra Enhance Plus Earbud-style over-the-counter (OTC) hearing aid with advanced noise reduction, four dedicated microphones, rechargeable all-day batteries, weatherproof design, and Bluetooth connectivity. Priced at $799 per pair. Targeted at adults with mild-to-moderate hearing loss seeking a self-fit, no-prescription device.
• TV-Streamer+ Wireless device that streams TV audio directly to compatible Beltone Envision, Commence, and Serene hearing aids with independent volume control so others can listen at normal TV volume.
• Multi-Mic+ Portable directional microphone accessory that streams speech directly to Beltone Envision, Commence, and Serene hearing aids, improving clarity in noisy environments and at distance; CES 2025 Innovation Awards Honoree in the Accessibility & AgeTech category.
• Beltone Direct TV Link 2 2.4 GHz wireless streaming accessory that sends TV, radio, and computer audio to Beltone hearing aids with background noise elimination and personal volume adjustment.
• Beltone Remote Control 2 Wireless remote with large buttons for discreet adjustment of hearing aid programs and volume, plus streaming of shows, games, and music.
• Beltone Phone Link 2 Bluetooth accessory that streams phone calls and music directly to Beltone hearing aids with background noise muting for clearer conversations.
• Beltone myPal Micro and myPal Pro Personal clip-on microphones (myPal Micro and myPal Pro) that stream speech from speakers directly to hearing aids in noisy environments such as restaurants and meetings.
• Beltone HearMax App Smartphone app for iPhone and Android enabling volume and environment control, Find My Hearing Aid feature, and Remote Care Live support for specialist adjustments; compatible with Beltone Imagine, Amaze, Rely, Boost Ultra, Trust, Boost Max, and Achieve hearing aids.
• Beltone HearPlus App Mobile app for iPhone and Android that changes programs and adjusts sound settings on Beltone Legend, Boost, Boost Plus, and First hearing aids.
• Tinnitus Calmer App Sound therapy app for Apple and Android devices providing customized soundscapes and guided relaxation exercises to help divert attention from tinnitus symptoms; hearing aids not required.
• CapTel Captioned Telephone Captioned telephone displaying real-time captions of phone conversations; available at no cost for individuals with certified hearing loss through the Beltone-CapTel partnership.
• Optimum Care Plan Three-year bundled service plan priced at $599 covering annual hearing evaluations, free 10-point hearing aid check-ups, manufacturer's warranty, and no service fees for three years.
• BelCare Program Lifetime care and protection program for Beltone hearing aids including annual consultations, professional cleaning, in-office adjustments, 30-day refund policy, manufacturer's warranty, loss protection, and access to 1,500+ Beltone locations nationwide.

Quantifiable outcome

• 24% lower mortality risk for hearing aid users
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature7 records

Partnerships

One partnership is on record.

• CapTelcoreStrategic or Co-development PartnerBeltone has partnered with CapTel to provide captioned telephones for individuals with qualified hearing loss. CapTel phones display real-time captions of phone conversations, making communication easier for those with hearing challenges. If patients qualify with certified hearing loss, both the CapTel phone and captioning service are available at no cost. Many Beltone offices have CapTel demonstration phones available.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/beltonenewengland
• LinkedInlinkedin.com/company/beltone-new-england

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Beltone New England