NaVetor
NaVetor is a cloud-based veterinary practice management software platform owned by Patterson Veterinary, serving independent and corporate veterinary practices in the United States with scheduling, medical records, billing, inventory, payments, telemedicine, and AI-powered workflow tools on a tiered monthly subscription.
- Company typePrivate
- Founded2018
- HeadquartersEffingham, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What NaVetor does
NaVetor is a cloud-based veterinary practice management software platform built and operated as a wholly owned subsidiary of Patterson Veterinary, a US veterinary supply distributor with 80+ years of industry presence. The platform unifies appointment scheduling, electronic medical records (SOAP notes), treatment plans, billing and invoicing, inventory management, integrated payment processing, telemedicine, and boarder management into a single cloud subscription product, accessible on desktop and via mobile apps (NaVetor Practice App for staff and Tail HQ for pet owners). Architectural components include Microsoft Azure-hosted cloud services, real-time synchronization across web and mobile, and a 2026 layer of AI features powered by Microsoft Azure AI for client communication drafting, medical record retrieval, inventory queries, and operational workflow automation. The platform integrates deeply with dominant veterinary infrastructure including IDEXX VetConnect PLUS, Antech, and Zoetis for lab results, Patterson eShelf for inventory, Gravity Payments and Global Payments Integrated for payments, CareCredit for financing, Talkatoo for veterinary-vocabulary dictation, Vetsource for pharmacy home delivery, Asteris Keystone PACS for imaging, and microchip databases (Home Again, PetLink).
NaVetor monetizes primarily through monthly SaaS subscriptions priced from $200 (1-3 users) up to $550 (31+ users), with all features included across tiers. A freemium tier makes the subscription free when customers use select Patterson payment processing services (Gravity Payments, Global Payments Integrated), introducing a transaction/referral revenue share component. Distribution is hybrid: Patterson's field sales force provides enterprise reach into US veterinary practices, an inside sales team handles direct phone inquiries, self-service signup and demo requests support PLG for smaller practices, and partner channels (dvmGRO) extend reach into group purchasing members. Marketing combines content (blog, switching guides, profitability content), organic social (Facebook, LinkedIn, Instagram), live group and personalized demos, and a distinctive Sea Turtle Conservancy partnership used as brand differentiation.
NaVetor primarily serves independent veterinary practices (SMBs) and corporate veterinary groups across the United States. Customer evidence indicates strong traction among independent clinics and head technicians, practice managers, and veterinarians, with stated use cases around paperless transitions, workflow consolidation, mobile practice operations, and integrated lab/payments workflows. Operationally, NaVetor is treated as a central pillar of Patterson's long-term veterinary software strategy rather than a standalone growth-stage venture.
NaVetor firmographics
Firmographics- Name
- NaVetor
- Legal name
- NaVetor (Service owned by Patterson Veterinary)
- Website
- https://navetor.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NaVetor is a cloud-based veterinary practice management software platform owned by Patterson Veterinary, serving independent and corporate veterinary practices in the United States with scheduling, medical records, billing, inventory, payments, telemedicine, and AI-powered workflow tools on a tiered monthly subscription.
- Ownership category
- akta.pro rank
NaVetor industry classification
Industry- Product category
- Veterinary Practice Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB)
Keywords
Where NaVetor is headquartered
LocationHeadquarters
- HQ city
- Effingham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
NaVetor business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Monthly subscription-based pricing model with tiered plans based on number of users. Tiers range from 1-3 users ($200/month) to 31+ users ($550/month). Subscription includes all core features, mobile apps, integrations, and support.
- Payment Processing Revenue Share: Revenue model where NaVetor is free when practices use select credit card processing services from Patterson. The company likely receives referral or revenue share from integrated payment processors (Gravity Payments, Global Payments Integrated).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 1-3 Users: $200/month |
| Subscription | Monthly | 4-10 Users: $300/month |
| Subscription | Monthly | 11-20 Users: $350/month |
| Subscription | Monthly | 21-30 Users: $400/month |
| Subscription | Monthly | 31+ Users: $550/month |
| Freemium | Monthly | Free Subscription with Patterson Payment Processing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
NaVetor product offering
Product offeringCore offering
NaVetor is a cloud-based veterinary practice management software platform that enables veterinary clinics to manage patient records, scheduling, billing, communications, and workflow from any device. It is delivered as a subscription SaaS product with bundled companion mobile apps for clinic staff (NaVetor Practice) and pet owners (Tail HQ), along with integrated payment processing (NaVetor Payments) and built-in AI-assisted features.
Product overview
NaVetor is a cloud-based veterinary practice management software platform offered as a unified system with all core features included in one subscription. The product portfolio includes the NaVetor core platform (cloud software for practice management with scheduling, medical records, billing, inventory, and payments) plus two mobile apps: the NaVetor Practice Mobile App for staff workflow management and Tail HQ for pet owner self-service. Feature modules include the Whiteboard for real-time practice snapshots, Treatment Sheets for patient care management, the Boarding Module for boarding operations, an AI Assistant for productivity tasks, and Two-Way Texting for client communications. The platform integrates with reference labs (IDEXX, Antech, Zoetis), payment processors (Gravity Payments, Global Payments, CareCredit), imaging systems (Asteris Keystone PACS), dictation (Talkatoo), pharmacy home delivery (Vetsource), microchip databases (PetLink, Home Again), inventory management (Patterson eShelf), and client communication tools (ePET, Weave).
Differentiator
Problem solved
Functional benefit
Products and services
- NaVetor
- NaVetor Practice Mobile App
- Tail HQ
Quantifiable outcome
- Free subscription available when using select Patterson payment processing services
- +3 more outcomes
Companies that use NaVetor
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
NaVetor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability5 records
Feature16 records
NaVetor partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Patterson VeterinarycorePatterson Veterinary is the parent company and owner of NaVetor. In 2018, NaVetor was created through a joint venture between Patterson Veterinary and cloud software experts. In 2025, Patterson acquired full rights to NaVetor and enhanced the software's speed, responsiveness, security, and features. NaVetor is now a central part of Patterson's long-term vision for veterinary cloud software.
- dvmGROminorNaVetor partners with dvmGRO, a group purchasing organization focused on independent veterinary practices, to provide discounted access to NaVetor software for member practices.
- Gravity PaymentscorePartnership with Gravity Payments for integrated credit and debit card processing. Payments automatically post to invoices within NaVetor, saving time and minimizing errors. NaVetor is free when practices use select Patterson payment processing services including Gravity Payments.
- Global Payments IntegratedcorePartnership with Global Payments Integrated for integrated credit and debit card processing. Payment transactions processed directly from NaVetor and automatically posted to client ledger.
- IDEXX VetConnect PLUScoreTwo-way integration with IDEXX for in-house equipment and reference labs. Automatic lab test requests from the software and results download directly into patient records.
- AntechcoreTwo-way integration with Antech reference labs for automatic lab test requests and result downloads into patient records within NaVetor.
- ZoetiscoreIntegration with Zoetis for in-house equipment and reference labs, allowing automatic lab test requests and result downloads into patient records.
- Patterson eShelfcoreIntegration with Patterson's eShelf inventory system connecting NaVetor to Patterson's order process. Enables searching Patterson electronic catalog, adding products to purchase orders, placing orders directly, and receiving orders with automatic inventory updates.
- Microsoft Azure AIcoreAI-powered features using Microsoft Azure AI services to support veterinary practice management workflows including client communications, scheduling, medical records, inventory, and operational automation.
- TwiliocoreText messaging service provider powering NaVetor's two-way texting functionality for client communications.
- SendGridcoreEmail service provider enabling NaVetor's client communications through the platform.
- Sea Turtle ConservancyminorPartnership with the world's first and oldest sea turtle research and rescue nonprofit based in Gainesville, FL. For every NaVetor purchase, an endangered sea turtle is adopted in the veterinary practice's name with personalized adoption certificate and one-year membership.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
NaVetor competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
NaVetor social profiles
Digital presenceNaVetor financial estimates
Financial estimateRevenue estimate
Valuation estimate
NaVetor leadership team
Management profileNumber of profiles
Profiles1 record
NaVetor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NaVetor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NaVetor
What does NaVetor do?
NaVetor is a cloud-based veterinary practice management software platform that enables veterinary clinics to manage patient records, scheduling, billing, communications, and workflow from any device. It is delivered as a subscription SaaS product with bundled companion mobile apps for clinic staff (NaVetor Practice) and pet owners (Tail HQ), along with integrated payment processing (NaVetor Payments) and built-in AI-assisted features.
Is NaVetor a public or private company?
NaVetor is a private company. It is classified as corporate owned and is currently operating.
When was NaVetor founded?
NaVetor was founded in 2018. It employs 11 to 50 people.
Where is NaVetor based?
NaVetor is headquartered in Effingham, United States, in the North America region.
How does NaVetor make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are payment Processing Revenue Share.
Does NaVetor have an API?
No public API is recorded for NaVetor.
What industry is NaVetor in?
NaVetor's product category is Veterinary Practice Management Software. Its primary akta.pro industry code is HLAMAMAB, Veterinary EMR/EHR & Clinical Workflow. Its NAICS code is 51821 and its SIC code is 7372.